VOLUNTEERS NYCCOUNT

AUGUST 2015

Bill de Blasio, MayorPaula Gavin, Chief Service Officer

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MISSIONNYC Service promotes volunteerism, engages New

Yorkers in service, builds volunteer capacity and mobilizes the power of volunteers to impact New York

City’s greatest needs.

VISIONInspire and empower all New Yorkers to volunteer and

serve New York City and each other.

TABLE OF CONTENTS

Letter from the Mayor and Chief Service Officer .......................................... 1

Introduction ........................................................................................................ 2

Where Volunteers Serve in NYC ...................................................................... 3

NYC Volunteers Count 2014 Participating Organizations and Agencies .... 4

NYC Service Strategic Programs and Volunteer Impact Initiatives ............ 8

NYC SERVICE 2014-2015

1NYC VOLUNTEERS COUNT 2014NYC SERVICE

T H E C I T Y O F N E W Y O R K O F F I C E O F T H E M A Y O R N E W Y O R K , N Y 1 0 0 0 7

August 2015 Dear Friends: When we make the commitment to volunteer, we are doing so much more than helping a few people or a single community – we are improving our whole city. Civic engagement is essential to the future success of the five boroughs, and through NYC Service, we are harnessing the tremendous power of our people and tackling some of our greatest challenges. We are grateful for the dedicated volunteers who lend their time and talents to address the needs of their neighbors and support the organizations that are making a difference in the lives of countless New Yorkers. To recognize these generous individuals and celebrate the progress they have helped bring to our city, we are pleased to introduce the first NYC Volunteers Count report. This document shines a spotlight on the more than 400,000 people who volunteered their time last year to assist those in need and the diverse organizations and City agencies that enabled them to do so. And thanks to the nearly 461,000 public school students who participated in volunteer programs last school year, the report also points to a future in which even more of our residents will commit to giving back to their communities. Every New Yorker has something to give, and by working together, we are a stronger, more resilient city. We encourage all our residents to visit nyc.gov/service to discover new ways in which they can improve their neighborhoods and help build a brighter tomorrow. Sincerely, Bill de Blasio Paula Gavin Mayor Chief Service Officer

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The NYC Volunteers Count 2014 report is NYC Service’s first inventory of the volunteers who are helping a range of organizations and City agencies address New York City’s greatest needs. As detailed in this publication, 180 New York City organizations and City agencies reported that a total of 403,724 people volunteered throughout 2014. The NYC Department of Education also reported that 460,667 students volunteered during the 2014-2015 school year.

We know that New York City has a robust spirit of service and strong sense of community, but the City’s adult volunteer rate in 2013 was 18%, according to the Corporation for National and Community Service, compared with the national average of 25%.

The NYC Volunteers Count report gives NYC Service a deeper look at who is volunteering in New York City and a baseline to compare the numbers

of volunteers in 2015, 2016, and beyond. These measures also provide an opportunity for NYC Service to recognize the important contribution that volunteers make to organizations throughout the City – and to more effectively engage people in volunteering efforts. We anticipate that the numbers that we report in the future will grow, as more organizations and agencies participate in the count and more New Yorkers volunteer.

With the publication of this report, NYC Service is taking another step toward achieving one of its key goals, to measure volunteer outcomes and impact. NYC Service inspires and empowers all New Yorkers to volunteer and serve in New York City and each other.

Visit nyc.gov/service to find your next volunteer opportunity.

VOLUNTEERING. GOOD FOR YOU.

GOOD FOR YOUR CITY.

MAKING VOLUNTEERS COUNT

3NYC VOLUNTEERS COUNT 2014

WHEREVOLUNTEERSSERVE IN NYC

TOTAL VOLUNTEERS

IN 2014

HOSPITALSUNIVERSITIES

PARKS

COMMUNITY BASED ORGANIZATIONS

CITY AGENCIES

24%18%

56%

2%

403,724

4 NYC SERVICE

COMMUNITY BASED ORGANIZATIONSAARP ............................................................................................................................................................................. 9007 Loaves Inc. .................................................................................................................................................................... 15Abingdon Theatre Company ...................................................................................................................................... 114Acacia Network .............................................................................................................................................................. 12All Stars Project of New York ..................................................................................................................................... 900American Red Cross in Greater New York ............................................................................................................ 4,990Apex For Youth ............................................................................................................................................................. 300ARC XVI Fort Washington Inc. .................................................................................................................................... 92Arts & Business Council of New York .......................................................................................................................... 3Bailey’s Café ...................................................................................................................................................................... 3Barrier Free Living ......................................................................................................................................................... 10Big Apple Basketball ...................................................................................................................................................... 25Big Apple Greeter ......................................................................................................................................................... 375Big Brothers Big Sisters of NYC .............................................................................................................................. 5,124The Bowery Mission ................................................................................................................................................. 9,000Boys and Girls Harbor ................................................................................................................................................. 100The Boys’ Club of New York ...................................................................................................................................... 502Broadway Housing Communities ............................................................................................................................... 65Bronx Jewish Community Council ......................................................................................................................... 3,222Brooklyn (Kings County) Hispanic Chamber of Commerce ..................................................................................... 1Brooklyn Botanic Garden ............................................................................................................................................ 640Brooklyn Community Services .................................................................................................................................. 900Brooklyn Defender Services ......................................................................................................................................... 41Brooklyn Public Library ........................................................................................................................................... 2,000buildOn .............................................................................................................................................................................. 3The Carter Burden Center for the Aging ............................................................................................................... 2,000Center Against Domestic Violence .............................................................................................................................. 12Chinatown Manpower Project ..................................................................................................................................... 15Chinese-American Planning Council, Inc. ............................................................................................................... 100Circle in the Square Theatre School ............................................................................................................................. 18Citizen Schools New York ........................................................................................................................................... 597City Harvest ............................................................................................................................................................. 10,000Citymeals-on-Wheels.............................................................................................................................................. 18,423Clothed With Love, Inc.................................................................................................................................................... 5Coalition for Hispanic Family Services ....................................................................................................................... 35Coalition for the Homeless ......................................................................................................................................... 500Common Ground ......................................................................................................................................................... 533Community Parents, Inc. ............................................................................................................................................ 287Concourse House ........................................................................................................................................................... 15Cool Culture .................................................................................................................................................................. 316The Door .......................................................................................................................................................................... 75DOROT ....................................................................................................................................................................... 7,000East Tremont Child Care And Development Center .................................................................................................. 2East Tremont Head Start Alumni DCC, Inc. ............................................................................................................ 196East Harlem Council for Human Services, Inc. ........................................................................................................... 2Ecuadorian Integration Inc. .......................................................................................................................................... 30El Puente .......................................................................................................................................................................... 30English-Speaking Union of the U.S. .......................................................................................................................... 332The Family Center ........................................................................................................................................................ 290Federation of Protestant Welfare Agencies ............................................................................................................... 223Folk Arts Rajasthan ........................................................................................................................................................ 16

VOLUNTEERSORGANIZATIONS

5NYC VOLUNTEERS COUNT 2014NYC SERVICE

COMMUNITY BASED ORGANIZATIONS (Continued) Food Bank For New York City .............................................................................................................................. 16,327Fort Greene Strategic Neighborhood Action Partnership ........................................................................................ 15The Fortune Society ..................................................................................................................................................... 127Free Arts NYC ............................................................................................................................................................ 2,550Friendship Ambassadors Foundation ....................................................................................................................... 100GallopNYC .................................................................................................................................................................... 524Generation Citizen ....................................................................................................................................................... 202generationOn ............................................................................................................................................................. 9,663Global Kids ...................................................................................................................................................................... 35Global Potential ............................................................................................................................................................ 125GMHC......................................................................................................................................................................... 2,000Go Project ...................................................................................................................................................................... 728Goddard Riverside Community Center ................................................................................................................ 1,990Good Shepherd Services ............................................................................................................................................. 413Gowanus Canal Conservancy ................................................................................................................................. 1,315Greenpoint Spartans Youth Football ........................................................................................................................... 17GrowNYC ...................................................................................................................................................................... 644Habitat for Humanity New York City.................................................................................................................... 5,700HANAC, Inc. ................................................................................................................................................................ 165Harlem Lacrosse and Leadership ................................................................................................................................. 2HEALTH for Youths ................................................................................................................................................. 2,000HeartShare Human Services of New York ............................................................................................................... 152Heights and Hills ......................................................................................................................................................... 380Heritage Health and Housing ........................................................................................................................................ 7Hope & Heroes ............................................................................................................................................................... 10Jacob A. Riis Neighborhood Settlement .................................................................................................................... 225JASA ............................................................................................................................................................................ 1,300JCC Manhattan - Engage Volunteer Program .......................................................................................................... 200The Jewish Museum .................................................................................................................................................... 100Junior Achievement of New York ........................................................................................................................... 5,187Kingsbridge Heights Community Center ................................................................................................................ 216Korean American Family Service Center.................................................................................................................. 163LearningSpring School .................................................................................................................................................. 40The Legal Aid Society ............................................................................................................................................... 3,003Literacy Inc. .................................................................................................................................................................. 110Make the Road New York ............................................................................................................................................. 76Make-A-Wish Foundation of Metro New York ....................................................................................................... 998Mano a Mano: Mexican Culture Without Borders .................................................................................................... 25MARC Academy and Family Center ............................................................................................................................ 7Metropolitan Council on Jewish Poverty .............................................................................................................. 1,379Museum at Eldridge Street ........................................................................................................................................... 64NADAP, Inc. ...................................................................................................................................................................... 1The Neighborhood Work Play Kids Theatre ................................................................................................................ 2New York African Chorus Ensemble Inc. ................................................................................................................... 10New York Blood Center .............................................................................................................................................. 239New York Cares ....................................................................................................................................................... 62,096New York Center for Interpersonal Development .................................................................................................... 95New York City Ballet ................................................................................................................................................... 250New York City Coalition Against Hunger ............................................................................................................... 344New York Disaster Interfaith Services ................................................................................................................. 13,000New-York Historical Society ...................................................................................................................................... 137

VOLUNTEERSORGANIZATIONS

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COMMUNITY BASED ORGANIZATIONS (Continued) New York Legal Assistance Group ............................................................................................................................ 482Northern Manhattan Improvement Corporation ...................................................................................................... 59NPower, Inc. .................................................................................................................................................................. 983NY County Defender Services ....................................................................................................................................... 5NYC-ARECS ................................................................................................................................................................... 49NYC Hemophilia Chapter .......................................................................................................................................... 100Open Door Child Care Center ........................................................................................................................................ 8Opportunities for a Better Tomorrow ......................................................................................................................... 67PAWS NY ....................................................................................................................................................................... 271PENCIL ....................................................................................................................................................................... 1,232Police Athletic League of New York .......................................................................................................................... 267PowerPlay NYC, Inc. ................................................................................................................................................... 129Presbyterian Senior Services ....................................................................................................................................... 130Project HAPPY .............................................................................................................................................................. 140Read Ahead ................................................................................................................................................................ 1,200Richmond Hill EDC ......................................................................................................................................................... 4Ridgewood Older Adult Center ................................................................................................................................... 64The Riverside Language Program ............................................................................................................................... 37RSVP............................................................................................................................................................................ 2,824Safe Horizon, Staten Island Community Program.................................................................................................... 26Saint Jemuel Group Family Day Care Inc. ................................................................................................................... 6SCO Family of Services ............................................................................................................................................ 1,083Selfhelp Community Services: VSC Program .......................................................................................................... 110Services for the UnderServed ..................................................................................................................................... 353SNAP of Eastern Queens Innovative Senior Center ................................................................................................. 80South Jamaica Center................................................................................................................................................... 289Southern Queens Park Association ............................................................................................................................. 72Sports & Arts in Schools Foundation ........................................................................................................................ 350Sprout ............................................................................................................................................................................... 70Staten Island Community Services Friendship Clubs, Inc. .................................................................................... 124Staten Island LGBT Community Center ................................................................................................................... 144Teens for Food Justice, powered by Students for Service ........................................................................................ 63Telem Center for the African Child ............................................................................................................................. 30UJA-Federation of New York .................................................................................................................................. 4,780Union Settlement Association .................................................................................................................................... 500University Neighborhood Housing: VITA Program ................................................................................................. 87Urban Homesteading Assistance Board (UHAB) ....................................................................................................... 2Utopia Children’s Center Inc. ......................................................................................................................................... 2Washington Heights and Inwood Development Corp ............................................................................................. 64Washington Heights Community Services ................................................................................................................ 35Wayside Out Reach Develop, Inc................................................................................................................................. 41Where to Turn ............................................................................................................................................................... 400WNET ............................................................................................................................................................................ 172Women’s Prison Association .......................................................................................................................................... 4World Cares Center ................................................................................................................................................... 2,000Year Up New York ....................................................................................................................................................... 700YM&YWHA of Washington Heights and Inwood .................................................................................................. 150Young Israel of Forest Hills Senior League ................................................................................................................ 15

VOLUNTEERSORGANIZATIONS

7NYC VOLUNTEERS COUNT 2014NYC SERVICE

HOSPITALSThe Brookdale University Hospital and Medical Center ....................................................................................... 686Flushing Hospital Medical Center ............................................................................................................................. 216Jacobi Medical Center .................................................................................................................................................. 396Maimonides Medical Center ................................................................................................................................... 1,867Metropolitan Hospital Center .................................................................................................................................... 250New York Methodist Hospital ................................................................................................................................ 1,077NewYork-Presbyterian Hospital ............................................................................................................................. 3,298North Central Bronx Hospital .................................................................................................................................... 232St. Barnabas Hospital ..................................................................................................................................................... 25

UNIVERSITIESLehman College, Office of Community Engagement and New Student Programs........................................... 528

PARKSCitywide Special Events .............................................................................................................................................. 186Friends of Van Cortlandt Park ................................................................................................................................ 1,479Gateway National Recreation Area ........................................................................................................................ 6,614NYC Parks ................................................................................................................................................................ 86,190Prospect Park Alliance .............................................................................................................................................. 3,901Volunteers for Springfield Park.................................................................................................................................... 15

CITY AGENCIESMayor’s Office of Immigrant Affairs ........................................................................................................................... 75Community Affairs Unit ......................................................................................................................................... 3,000Citywide Policy Council For Head Start /Early Learn ............................................................................................ 59Department for the Aging ........................................................................................................................................ 7,625Department of Correction ........................................................................................................................................... 632Department of Education Parent Leaders ........................................................................................................... 25,398Department of Homeless Services .......................................................................................................................... 3,200Mayor’s Office of Recovery and Resiliency- Cool Roofs ........................................................................................ 238NYC Administration for Children’s Services ............................................................................................................. 25New York City Department of Consumer Affairs ................................................................................................ 3,500NYC Department of Health and Mental Hygiene: NYC Medical Reserve Corps ........................................... 7,700NYC Emergency Management................................................................................................................................... 540New York City Fire Department ........................................................................................................................... 14,622New York City Police Department ......................................................................................................................... 5,500

VOLUNTEERSORGANIZATIONS

8 NYC SERVICE

CITY EMPLOYEES NYC Service empowers City employees to volunteer in their neighborhoods and other areas, and coordinates Special Days of Service and Campaigns.

COLLEGE & UNIVERSITY CONNECTIONS NYC Service develops relationships with colleges and universities to engage students in Volunteer Impact Initiatives.

CORPORATE SERVICE NYC Service is a catalyst for increasing the number of corporations working with nonprofits and City agencies.

GO PASS In partnership with the NYC Department of Education, NYC Service offers low-cost, one-time fingerprint-based background checks for volunteers working with vulnerable populations.

MARKETING NYC Service uses its website, social media channels, and promotional campaigns to promote volunteer recruitmentand recognition.

MILITARY & VETERANS NYC Service seeks to create volunteer opportunities to support service member and veteran needs and assists in leveraging veterans as volunteers.

NYC CIVIC CORPS The NYC Civic Corps, an AmeriCorps program administered by NYC Service, unites a diverse group of professionals to serve full-time with partner organizations, working to increase capacity to engage volunteers, build sustainable volunteer initiatives, and directly serve communities.

SKILLED VOLUNTEERS NYC Service creates new volunteer outreach campaigns to engage skilled volunteers in Volunteer Impact Initiatives.

CPR TRAINING NYC Service partners with the New York City Fire Department to provide free CPR training to New Yorkers in all five boroughs. Efforts are currently aimed at building awareness and training high school students in CPR, using Automated External Defibrillators (AED), and maintaining a heart-healthy lifestyle.

DAYS OF SERVICE & SPECIAL CAMPAIGNS NYC Service heightens the profile of volunteerism in NYC and engages more New Yorkers in volunteer opportunities that address New York City’s greatest needs during Days of Service and Special Campaigns.

EMERGENCY PREPAREDNESS & READINESS FOR VOLUNTEERS NYC Service partners with New York City Emergency Management to coordinate efforts to systematize processes and communications for spontaneous and affiliated volunteers during emergencies.

ENERGY CONSERVATION NYC Service connects volunteers with NYC °CoolRoofs. NYC °CoolRoofs encourages building owners to cool their rooftops with white reflective coating to reduce energy consumption, cooling costs, and carbon emissions.

FINANCIAL EMPOWERMENT NYC Service partners with the Department of Consumer Affairs’ Office of Financial Empowerment to engage volunteers in helping their fellow New Yorkers manage, save, and protect their money.

GREENSPACE NYC Service and NYC Department of Parks support volunteer opportunities to expand community gardens

and develop green infrastructure to support clean water.

HIGH SCHOOL MENTORS NYC Servicesupports high school students’ needs and efforts to have caring adults serve as mentors in graduation, college, and school-to-work initiatives in high schools.

HOMELESS SHELTERS NYC Service works with the NYC Department of Homeless Services (DHS) and the NYC Department of Education to create support for libraries and tutors in DHS Family Shelters.

IMMIGRANT SERVICES NYC Service partners with the Mayor’s Office of Immigrant Affairs supports immigrant community needs and encourages immigrants to serve as volunteers. We champion immigrant civic leadership and inclusion for all in government.

LOVE YOUR BLOCK An initiative of NYC Service, in partnership with Citizens Committee for New York City and three City agencies, Love Your Block provides a unique opportunity for city residents to transform and beautify their neighborhoods while leveraging city services.

MIDDLE SCHOOL AFTER SCHOOL NYC Service helps to develop and support a volunteer structure in Middle School After School programs.

MILLIONTREESNYC NYC Service works to engage volunteers with MillionTreesNYC, which empowers New Yorkers to plant and care for trees through educational outreach, city-wide planting days and stewardship days, and the Stewardship Corps program.

REDUCING HUNGER NYC Service works with a coalition of community based organizations and City agencies to reduce food insecurity in NYC by engaging volunteers in activities that connect people with public nutrition benefits.

SANDY COMMUNITY SUPPORT NYC Service identifies and supports rebuilding and recovery efforts in Hurricane Sandy-affected areas by coordinating with City and Federal agencies, as well as nonprofit and community partners.

SENIOR SUPPORT NYC Service supports the NYC Department for the Aging and senior service organizations to increase volunteerism for and by seniors. Baby Boomers are 30% of NYC’s adult population and a critical source of volunteers.

SHAPE UP NYC NYC Service works with the NYC Department of Parks and Recreation to build volunteer networks for Shape Up NYC, a free fitness program offering classes ranging from yoga to kickboxing, available at diverse locations across all five boroughs.

UNIVERSAL PRE-K NYC Service supports Universal Pre-K enrollment and program operations with volunteers.

WORKFORCE READINESS NYC Service and NYC Human Resources Administration have partnered in the Workforce Readiness initiative to identify and train volunteers to serve HRA clients with a focus on different workforce skills.

PROMOTE VOLUNTEERISM AND HELP NEW YORKERS CONNECT TO SERVICE OPPORTUNITIES

TARGETING VOLUNTEERS TO ADDRESS NEW YORK CITY’S GREATEST NEEDS

2014-2015 NYC SERVICE STRATEGIC PROGRAMS AND VOLUNTEER IMPACT INITIATIVES

GOAL 1

GOAL 2

NYC SERVICE

VOLUNTEER METRICS & IMPACT EVALUATION NYC Service uses an internal system to track volunteer metrics and impact and recognize pro bono and in-kind contributions. We are exploring new opportunities to understand and spotlight our impact. NYC VOLUNTEER INVENTORY & VOLUNTEER RECOGNITION Along with publishing our first NYC Volunteers Count report, which identified 403,724 people who volunteered at nonprofits and City agencies in New York City in 2014, NYC Service also introduced a

Mayoral Service Recognition Program. The recognition program honored individuals who volunteered for 100 hours or more and corporations that engaged 20% of their employees in service activities in 2014. The NYC Volunteers Count report and Mayoral Service Recognition Program will be annual efforts of NYC Service. EXPANDING NYC SERVICE YEARS NYC Service is partnering with the United Way of New York City and the Franklin Project, as well as other national, state, and local partners, to launch Expanding NYC Service Years in 2015. The new initiative will create high-impact service year programs for New York City’s young adults.

During 2015, NYC Service was awarded two new Corporation for National and Community Service grants:

NYC VISTA Through NYC VISTA, NYC Service supports efforts at seven City agencies to help lift New Yorkers out of poverty by increasing the agencies’ scale and reach, effectiveness and efficiency as they work with local communities to serve targeted populations of struggling New Yorkers.

OPERATION AMERICORPS With Operation AmeriCorps, NYC Service partners with the NYC Department of Education to support AmeriCorps, VISTA, and National Civilian Community Corps (NCCC) members who will help transform 128 NYC public schools in low-income communities into Community Schools.

ELEVATING YOUTH VOLUNTEER SERVICE

K-12 SERVICE LEARNING NYC Service partners with the NYC Department of Education to create youth service opportunities and improve academic performance and life skills (social and emotional intelligence) of New York City youth.

TEEN SERVICE & LEADERSHIPThrough the Teen Service and Leadership Initiative, NYC Service works with City Agencies and community based organizations to engage youth in policy, practice, and service through youth leadership councils to address community issues and

CAPACITY BUILDING SYSTEMS & MODELS In partnership with New York Cares, NYC Service has developed The Great Volunteer Management System, a guide for strategic volunteer manage-ment that was developed for New York City’s nonprofit community and City agencies.

NONPROFIT & CITY BOARD DEVELOPMENT & LEADERSHIP NYC Service is leading a coalition to create guidance and expand resources to strengthen nonprofit governance.

ADVANCE AND STRENGTHEN STRATEGIC VOLUNTEER MANAGEMENT

MEASURE VOLUNTEER OUTCOMES AND IMPACT STRATEGIC PROGRAMS

GOAL 3

GOAL 4

GOAL 5

THANKYOU

To all New York City volunteers and community based organizations for your dedication to addressing the city’s greatest needs.

VOLUNTEERING. GOOD FOR YOU.

GOOD FOR YOUR CITY.

NYC Service | 253 Broadway, 8th Fl. | New York, NY

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