NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner:...

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© 2017 NTT DATA Corporation December 4 th , 2017 NTT DATA Corporation Kaz Nishihata NTT DATA’s Global Business

Transcript of NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner:...

Page 1: NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September

© 2017 NTT DATA Corporation

December 4th, 2017

NTT DATA Corporation

Kaz Nishihata

NTT DATA’s Global Business

Page 2: NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September

© 2017 NTT DATA Corporation 2

Where We Are Now

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© 2017 NTT DATA Corporation 3

Global Business As The “Growth Driver” For NTT DATA …

95 156 183 609 700 1,015 2,192 2,449

3,145

4,645 5,196

6,033

9,080 9,072

10,499 10,74411,390 11,429 11,619

12,511 13,019 13,437

15,11816,148

17,324

20,600

FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017E

Jan. 2008

Oct. 2008Jul. 2010

Dec. 2010

Jun. 2011

Jan. 2014

Nov. 2013

Jul. 2015

Consolidated

sales

Global sales

Nov. 2016

All numbers in 100 million JPY

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© 2017 NTT DATA Corporation 4

Exceeding Global Revenue and EBITA% against original plan

5.1%

5.4%

6.1%

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2015 2016 2017(plan)

(Oku-yen)

(Fiscal Year)

Excl. Acquisition

related costs

5.2kOku-yen

6.0k

Oku-yen

9.1k

Oku-yen

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© 2017 NTT DATA Corporation 5

Our Global Coverage

110,000+Professionals

219Cities

NA: 18,000

LatAm: 8,500

Japan: 34,500

EMEA: 22,500

India: 21,000

China: 3,000

APAC: 2,500

53Countries and Regions

: One Thousand of People

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© 2017 NTT DATA Corporation 6

Ranking in the Global Market – Before Dell Services joined for a full year

0

10,000

20,000

30,000

40,000

50,0005.3%

Share 2.0%

3.8%

2.8%2.6%

1.9%

1.7%1.5%

1.4% 1.4% 1.4% 1.3% 1.2%

No.9

2.1%

Sales(in million US$)

1.9%

Estimated former Dell Services 12month

revenue in FY15

1.7%

Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.

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© 2017 NTT DATA Corporation 7

Ranking by Region – Before Dell Services joined for a full year

EMEA&LATAM

0

10,000

20,000

0.9%

Share 2.0%

No. 20

0

10,000

20,000North America

Share 2.0%

No.37

1.3%

Estimated former Dell

Services 12month

revenue in FY15

#180.7%

Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.

Page 8: NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September

© 2017 NTT DATA Corporation 8

Actions To “Ascend” Our Global Business

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© 2017 NTT DATA Corporation 9

3 Key Pillars Define Our Actions to “Ascend”

Trusted Global Innovator

Global 1st Stage

25%

Revenue Outside

Japan

Develop foundation for international business. Expand geographic coverage.

50%

Global

SynergyDrive growth through increased

collaboration across NTT DATA & Group

companies.

Local

PresenceEstablish a strong local presence, while

enabling clients to benefit from the

global NTT DATA.

Global 2nd Stage

Recognized

Global BrandPromote a unified brand with

worldwide recognition as a Global

IT Innovator.

NTT DATA: ASCEND

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North America45%

Western Europe27%

Japan 11%

Mature APAC6%

Greater China3%

Latin America3%

Emerging APAC2%

All Others3%

IT Service Market Size and Growth

IT Services Market in 2016YR: $0.9 trillion IT Services Growth (2016-2021) CAGR

10.4%

9.8%

7.0%

5.2%

5.0%

4.5%

2.7%

1.0%

4.7%

0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0%

Emerging APAC

Greater China

Latin America

All others

North America

Western Europe

Mature APAC

Japan

Total Market

The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.

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Significant Local Presence in 5 Counties

Japan

#2 9.3%

Spain

#6 3.6%

Germany

#7 2.5%

Italy

#9 2.7%

Chile

#7 3.0%

Global Business

The Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017, (IT Service Market Share, sorted by country)All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.

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NTT DATA Revenue Growth – Compared to Key Competitors

’11-’15 CAGR:5%

$0B

$5B

$10B

$15B

$20B

$25B

$30B

$35B

$40B

1 2 3 4 5

Global

Source: Annual Report of each company

$0B

$5B

$10B

$15B

$20B

$25B

$30B

$35B

$40B

1 2 3 4 5

Global

’11-’15 CAGR:27%

$0B

$5B

$10B

$15B

$20B

$25B

$30B

$35B

$40B

1 2 3 4 5

Global

’11-’15 CAGR:19%

$0B

$5B

$10B

$15B

$20B

$25B

$30B

$35B

$40B

1 2 3 4 5 6

Global w/o Japan

+Dell

’11-’17 CAGR:18%

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© 2017 NTT DATA Corporation 13

Category Report Ranking Trend

Healthcare

Everest PEAK Report 2016 - Everest Group PEAK Matrix for

Provider IT ServicesLeader

Everest PEAK Report 2017 - Everest Group PEAK Matrix for

Healthcare Payer IT ServicesLeader

Everest PEAK Report 2016 - Everest Group PEAK Matrix for

Healthcare Payer BPOLeader

SAP

NelsonHall - NEAT Vendor Evaluation for SAP HANA and S/4HANA

ServicesLeader

HfS Blueprint - SAP Success Factors Services 2017 Winner’s Circle

Professional ServicesIDC Market Scape: Worldwide Cloud Professional Services 2016

Vendor AssessmentLeader

ITO

Workplace

Services

Everest Workplace Services – Market Trends and PEAK Matrix™

Assessment: “End Users are no Less than Customers!”

Leader & Star

Performer

ISG Provider Lens™ Quadrant Report - Digital Workplace Services Leader

CloudHfS Blueprint - IT Infrastructure Management and Enterprise Cloud

Services 2017Winner's Circle

Elevating Our Position By Key Market Analysts

= First time to be included in the report= Upward movement in the report

(Leaders Position Only)

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© 2017 NTT DATA Corporation 14

Making Progress Building Our Brand

Global TV audience

exposure as proud IT

Patron for golf’s oldest

Major Championship

also provides a white

glove VIP client

experience for targeted

global accounts.

Global program to build

awareness for NTT

DATA & preference for

our portfolio of offerings

to drive profitable

growth (Dreamforce,

Sapphire, Mobile World

Congress).

Establish credibility as a

global brand & build

awareness for growth in

our Digital portfolio

through global

advertising campaigns:

TV, Publications,

billboards (India).

Events Advertising

Official IT partner &

proud sponsor of Chip

Ganassi Racing, one of

the winningest teams

across INDYCAR,

NASCAR and sports car

racing providing unique

client experiences,

brand visibility and PR.

Reputation

management and

positioning of our global

brand, executives,

subject matter experts,

and point of view on key

industry topics.

Media &

Analyst Relations

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© 2017 NTT DATA Corporation 15

Increasing Wallet Share with More Clients

0

10

20

30

40

50

60

70

FY2012 FY2013 FY2014 FY2015 FY2016

# of Clients over $50 Million in Net Revenue

(# of clients)

Over $100 Millionsor ¥10 Billions

Over $75 Millionsor ¥7.5 Billions

Over $50 Millionsor ¥5.0 Billions

Page 16: NTT DATA’s Global Business · The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September

© 2017 NTT DATA Corporation 16

Well-Balanced Global Delivery Center

INDIA

Philippines

Malaysia

Morocco

Germany

Italy

Romania

TurkeyChina

Vietnam

USA

Mexico

Panama

Spain

Chile Argentina

Brazil

PeruColombia

Canada

(dev/svc)

(dev)

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© 2017 NTT DATA Corporation 17

Prioritize Solution Investments in the High Growth Digital Area

2014 2020E 2025E

CAGR

3–4%

2,750

3,440–3,560

3,950–4,160

10%

90%

35%

65%

60%

40%

This charts and figures are created by NTT DATA based on multiple sources

1 Digital Technologies include Social Media, Mobile Applications, Big Data/Analytics, Cloud (IaaS, SaaS, BPaaS) and Information Security

2 Traditional Technologies include Custom ADM, SI, BPO, IMS, Hardware, Packaged Software and Telecom Services

Digital

Technologies1

Traditional

Technologies2

[$Billion]

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Examples of Business Innovation & Growth Initiative

AI – Autonomics and Virtual Assistant

Expanding Autonomics, Robotic Process

Automation and Digital Agents to reduce

costs and improve the client experience

through natural language processing,

machine learning and cognitive intelligence.

Digital, IoT & Analytics

As-a-Service Platforms Consulting

Expanding our digital solutions to

bring rapid client impact

Accelerating analytical solutions to

provide direct client impact.

Taking IoT from experiment to

solutions.

Expanding our BPO components (Process

Management, RPA and Analytics), to

provide a full As-a-Service model.

Providing RPA as a Service, separate from

BPO

Highly qualified consultants focused on

accelerating client transformation

through innovation to help NTT DATA

Services and our clients take advantage

of these evolving technologies

Global Team - 10,500

=Human -

8,500 +Robots –

2,000

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© 2017 NTT DATA Corporation 19

hitoe

hitoe ®のウェア

トランスミッタ

バイタル

データ計測

スマートフォン

経由でサーバ

へ送信、分析

スマートフォンで

見える化

hitoe®は、ウェアを着用するだけでバイタルデータが計測可能であり、

身体状況の様々な見える化を可能にします

スマートフォン

サーバー 心拍数、心電波形*

*ヘルスケア用途

筋電波形

nervous relax

自律神経バランス

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© 2017 NTT DATA Corporation 20

Global Talent Management

• 15,000+ participants at 600+ workshops

across more than 100 cities(the half from outside Japan)

• Onboarding Video

• Values Ambassador

• Values Talk

• The first ever global survey in 2015

with 30,000 precipitants (69% of target)

Values WeekEmployee Engagement Survey

“One Voice”

Women’s Initiative @ NTT DATA

2017

targeting 75,000 in 30 counties in 11 languages

• Not a CSR topic but

business agenda

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© 2017 NTT DATA Corporation 21

Global Talent Management

Global Conference

• NTT DATA leaders meet together to discuss our business strategy twice a year.

• At the last conference in Oct. 2017, 150+ global leaders gathered in Bangalore, India for 2 days session

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© 2017 NTT DATA Corporation 22

Expected Our Behavior to Reflect These Perspectives

View from the moon

Respect the differences

Build trust by communicating

with “LOVE”

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