NS1000 V3.0 - Remote worker features -
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Transcript of NS1000 V3.0 - Remote worker features -
NS1000 V3.0- Remote worker features -
Rev1.0 6 Aug., 2013
2
Table of Contents
1. Overview
2. Features
3. How to program
33
Chapter 1
Overview
4
1. Overview
Use remote worker features for effective and productive work on the road.Solution
When an unanswered call is forwarded to an outside, such as a cellular phone, the forwarding extension will continue ringing until the forwarded call is answered at either phone.
One Numbered Extension*
Features and Benefits >>
Both of paired phones ring simultaneously. Call can be switched between paired phones by simple operation.
Remote worker can call through NS as Extension
Registered cellular phone is automatically recognized as PBX extension when calling through DISA.
Follow-me (CA integrate with public telephone number)* CA can work with Remote worker’s phone. External call or Internal call can be made through CA.
Easy Remote Extension Installation with Built In Media Relay GW*
* Features New for V3
Remote worker’s phone can ring as Extension
Parallel Ringing at Office desk phone and Remote worker’s phone
Remote worker can use their IP desk Phone to anywhere by connecting to the internet.
Up to 4 outside phone number can be assigned as members of an Incoming Call Distribution (ICD) Group.
Enhance Transfer from Outside Destination* Mobile phone user out from office can transfer call to any location.
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Chapter 2
Features
6
NS1000
VPNVPN
Main Extn.100
(Media5-Phone)Virtual Extn.100(Sub Extn.101) Main
Extn.200Virtual Extn.200(Sub Extn.201)
Both of paired phones ring simultaneously.
One touch transfer between paired phones by feature dial or pressing FF key (*1)
InternetCellular NW
ITSP
<Wired/Softphone combination> <Wired/Wired combination>
Any combinations of wired phones or combination of wired phone and Media5 Softphone/other softphone can be used with same extension number in a pair.
2-1 One Numbered Extension
2. Features
(*1) The function code is `*41+NNN` (NNN: Pared Extension #), Need to set up this to FF-Key for One touch Operation
7
The following table shows availability of the feature with combination of type of terminals.
IP-PT/UT series
DPT/APT SIP DECT 3rd Party SIP-SLT
Soft-phone Legacy PS
SLT
IP-PT/UT series
OK OK OK OK OK OK OK
DPT/APT OK OK OK OK OK OK OK
SIP based DECT
NA NA NA NA NA NA NA
3rd Party SIP-SLT
OK OK OK OK OK OK OK
Soft-phone OK OK OK OK OK OK OK
Legacy PS NA NA NA NA NA NA NA
SLT OK OK OK OK OK OK OK
Note: Wireless terminal could not work as main terminal.Wired Extension and Legacy PS can be paired by Wireless XDP feature.
2-1. One Numbered Extension
2-1 One Numbered Extension
Sub terminal
Mai
n t
erm
inal
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2. Features
2-1 One Numbered Extension
• Extension Database COS setting and other extension setting of main extension are shared with sub extension.
• Status control and DSS key While one of the paired extensions is busy status, the extension for one number cannot be called and the originator will hear busy tone. (in case of C.Waiting OFF)
DSS key that has main extension number shows busy status when either main extension or sub extension has in busy status.
• CLIP CLIP data of main extension is adopted when sub extension makes an outgoing call, when internal call from sub extension, the main extension number and extension name is shown on the destination of LCD.
• SMDR SMDR data is shown as main extension number when either paired phone handles calls.
• Message waiting Lamp Message waiting lamp can be controlled to both paired phones.
• Mailbox Mailbox for main extension is shared with sub extension while pairing.
99
2. Features
2-1 One Numbered Extension
• Call log Call log data is combined between paired extensions and user can use combined data as call log.
Note: UT series SIP phone and other type of SIP phone, which includes softphone, cannot be used the data because they have call log data in themselves locally.
• Wireless XDP Main extension and sub extension of this feature cannot be assigned as main extension of wireless XDP.
• Other conditions Basically, other conditions related between main extension and sub extension obeys conditions of wireless XDP feature.
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2. Features
2-2 Follow-me (CA integrate with public telephone number)
CA can work with mobile phone or home phone. Outgoing call or internal call can be made by using CA from outside. Mobile/Home phone caller can make call to outside party without own call charge. It is charged to PBX. This feature only works with CA Pro.
[Operation scenario] (Case of mobile phone)1)Input dial number for Outside party, and select “phone (Mobile)” as user device.2)PBX make call to mobile phone and user receives the call with the mobile phone.3)PBX make call to outside party.4)Onece Outside party answers, conversation is established between mobile phone and outside party.
<Drop-Down List>Phone (Office): 8012Phone (Mobile): 0901234567Phone (Home): 0921234567Custom Phone Number
Router
Router PC (CA)
VPN
Carrier
1)
2)
3)
4)
Mobile phone, home phone
Outside party
Note: LCOT is not available for follow-me feature.
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Media Relay GW provide remote worker environment with easy installation.By the function, just install extension without any extra setting at remote site.
2-3 Easy Remote Extension Installation with Built In Media Relay GW
Office
Remote Location - A
Remote Location - B
InternetInternet
This function will be available for KX-NT500 series, KX-UT series SIP phone and 3rd Party SIP phone
Note:• P2P function does not work on this environment, need DSP power resource• NT54x series needs firmware update for the feature. (Version 01.020 or later) • 3rd Party SIP Phone must support Blank UDP transmit capability, such as Media5, Bria.
Media Relay GW
2. Features
12
2-3 Easy Remote Extension Installation with Built In Media Relay GW
2. Features
Comparison with external SBC
External SBC
Comparison List (Meia5 501eSBC example)
Built-in Media Relay GWExternal SBC
(Media5 501eSBC series)
Available Terminal KX-NT5xx, KX-UT series, Standard SIP phone
KX-UT series, Standard SIP phone
Equipment Requirement No additional equipment Router, SBC
Compatibility for Encryption(Signaling)
No Yes (TLS)
Security Gateway function(dividing the network into LAN and WAN)
No Yes
RouterInternetInternet
WAN LAN
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2-3 Easy Remote Extension Installation with Built In Media Relay GW
2. Features
Item Summary
Max phone number No limitation (Depend on NS1000 DSP resources)Note: P2P communication cannot be used under this remote connection, so that it needs to take care of DSP resource for the feature.
Encryption No encryption for signaling (SIP/PTAP/MGCP) and media (RTP).
TR069(CWMP) for UT phone is available with https.Number of https session is Up to 20 for each unit.
Note: • If user wants secure communication, using VPN connection is recommended instead of this remote connection.• V3 also supports built-in VPN router function. Please see “4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx” for detail.
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2. Features
2-4 Enhance Call Transfer to Outside Destination feature
PSTNDISA
Transfer, Fwd, etcA
B
PSTNDISA
NS1000Other PBX
PSTNC
The call from “outside” is reached to “A” via NS1000 is transferred to “any location”.
(2)
(3)
(4)
(1)
(1) From Mobile (A) to Extension ( Ext102 ) (Already supported )
Ext101
Ext201
Mobile phone user can transfer a call via NS1000 to any location such as outside user or other PBX via TIE line. It is currently limited to transfer within own PBX only.
Note: Held call can be retrieved by dial # before answering the transferred call on destination
Ext102
Call to Ext101
(2) From Mobile (A) to PSTN (B) (Supported at this version)
(3) From Mobile (A) to Extension ( Ext201 ) via TIE (Supported at this version)
(4) From Mobile (A) to PSTN (C) via TIE (Supported at this version)
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Chapter 3
How to program
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One Numbered Extension
3. How to program
Pairing Setting by WEB-Maintenance Console
Set up pair extension number to “Wireless XDP/Shared Extension” field.The operation is same as S-XDP setup.
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One Numbered Extension
3. How to program
Pairing Setting by Feature Number dialing
Set/Cancel operation is available with Sub-Extension. The operation is same as S-XDP setup.
Note: COS setting for Main Extension must be “Allow” (default).
Main Ext Sub Ext
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Follow-me (CA integrate with public telephone number)
3. How to program
Phone numbers for Mobile/Home are setup on CA Contact information.
Mobile/Home phone number registration.
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Follow-me (CA integrate with public telephone number)
3. How to program
How to make call to Outside Party from Mobile Phone.
1.Select “Phone (Mobile)” 2.Enter number for Outside party3.Make call
Note: -Once the Mobile Phone receives call from CA, CA become idle.Since then, CA could not handle the call. Therefore disconnect operation must be done with Mobile Phone, not CA.
-“Transfer to CO” setting of COS must be enable (Default).
2020
Follow-me (CA integrate with public telephone number)
3. How to program
How to make call to Outside Party from Temporary Use Phone.
1.Select “Custom Phone Number”
3.Enter number for Outside party4.Make call
2.Enter “Temporary Phone number”
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3. How to program
UT Phone NT 54X/55X3rd party SIP
WAN:10.0.0.1/29
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000Router1
Router2
LAN:192.168.10.254/24(DHCP)
LAN:192.168.0.254/24(Static)
1. Diagram of system configuration example with External Router
Head office Remote office
<Port forward setting>
RTPSIPCWMP(HTTP)CWMP(HTTPs)SIP MLT DATA(HTTP)SIP MLT DATA(HTTPs)NTPMGCPPTAP
DSP#1-1:192.168.0.102DSP#1-2:192.168.0.103DSP#2-1:192.168.0.104DSP#2-2:192.168.0.105
Easy Remote Extension Installation -System Configuration-
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3. How to program
Protocol Range of port number Destination Description
RTP 16000-16511(UDP) 192.168.0.102 Send RTP to DSP#1-1
16512-17023(UDP) 192.168.0.103 Send RTP to DSP#1-2
17024-17535(UDP) 192.168.0.104 Send RTP to DSP#2-1
17536-18047(UDP) 192.168.0.105 Send RTP to DSP#2-2
2. Setup near end NAT router (Router1) Configure IP Port forwarding on near end NAT router for the following protocols to allow receiving certain IP packets from phones placed on remote location.
2.1 Common setting : RTP
*They are same configuration as port forward for SIP-Trunk .
Easy Remote Extension Installation -Router settings-
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3. How to program
Protocol Range of port number Destination Description
SIP 15060(UDP) 5060(UDP)* 192.168.0.101 Send SIP to PBX LAN(PBX LAN IP Address)
CWMP(HTTP) 7547(TCP) 192.168.0.101 Send CWMP to PBX LAN(PBX LAN IP Address)
CWMP(HTTPS) 37547(TCP) 192.168.0.101 Send CWMP to PBX LAN(PBX LAN IP Address)
SIP-MLT DataDownload (HTTP)
7580(TCP) 192.168.0.101 Send Data to PBX LAN(PBX LAN IP Address)
SIP-MLT DataDownload (HTTPS)
37580(TCP) 192.168.0.101 Send Data to PBX LAN(PBX LAN IP Address)
NTP 123(UDP) 192.168.0.101 Send NTP to PBX LAN(PBX LAN IP Address)
2.2 For UT Phone : SIP / TR069 / NTP and 3rd party SIP phones : SIP
*SIP protocol needs port number conversion to 5060 from 15060.
Easy Remote Extension Installation -Router settings-
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3. How to program
Protocol Range of port number Destination Description
MGCP 2727(UDP) 192.168.0.101 Send MGCP to PBX LAN(PBX LAN IP Address)
PTAP 9300(UDP) 192.168.0.101 Send PTAP to PBX LAN(PBX LAN IP Address)
2.3 For NT500 Phone : MGCP / PTAP
Easy Remote Extension Installation -Router settings-
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Easy Remote Extension Installation -UT Phone/3rd Party SIP -
3. How to program
3. Setup NS1000 3.1 Setup for UT Phone and 3rd Party Phone
<IP Port Number settings > The following parameters are used for this example.
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] --> [Site Property] -->Main
<- Default value
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3. How to program
<- Default value
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] --> [V-SIPGW16] -->[Card Property]-->[Common settings]
Configure Start RTP port number for NAT. ( common setting with SIP-Trunk )
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
Configure IP port number setting for Remote SIP Extension.
<- Set up WAN address on Router1
<- Default value
Click on [Media relay*] --> Edit the each parameters --> Click on [Apply], and [OK] * New tab for Media relay GW feature
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
Note: Perform System Reset for changes to take effect.
<- Default value
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
2929
3. How to program
The following parameter must be blank in this example. “NAT-External IP address” is applied for each blank parameter. In case WAN address is different by protocol, these filed is available.
<- Must be blank
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
<Terminal Registration >
Register UT Phone to Virtual UT-EXT card in Head office Network.
Register 3rd party SIP Phone to Virtual SIP-EXT card in Head office Network.
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
<Remote setting for UT Phone port >
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] -->[Virtual]-->[V-UTEXT32]--> [Port Property]
Select [Remote (MRG)] in the [Phone Location] column for UT Phone that will be used at a remote site.
Select [HTTPs] in the [Protocol for Remote SIP-MLT] column.
Click on [Apply], and [OK].
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
Reboot the UT Phone by power reset or RESET command with the Phone manually.
Please wait until UT-SIP Phone is received the Remote Extension configuration.The UT-SIP Phone will download the Remote Configuration parameters.The UT-SIP Phone will be shown on display as following message
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
<Remote setting for 3rd party SIP phone port >
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] -->[Virtual]-->[V-SIPEXT32]--> [Port Property]
Select [Remote (MRG)] in the [Phone Location] column for SIP Phone that will be used at a remote site.
Click on [Apply], and [OK].
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
<Terminal connection in Remote Office >
UT Phone NT 54X/55X3rd party SIP
WAN:10.0.0.1/29
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000Router1
Router2
LAN:192.168.10.254/24(DHCP)
For UT Phone Change network setting on local menu to DHCP from Static mode in this example. And connect to Remote Office network.
For NT Phone Change network setting on local menu to DHCP from Static mode in this example. Change SIP server domain address to 10.0.0.1(Router 1:WAN) on local program menu. And connect Remote Office network.
Static mode ->DHCP mode
Easy Remote Extension Installation -UT Phone/3rd Party SIP -
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3. How to program
2.2 UT Phone remote extension setting without pre-registration.
Without pre-registration in Head office, UT Phone is available as remote extension with specified configuration file.The procedure is basically same as remote extension feature with SBC.Please refer to following document for details.
UT Phone
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000Router1
Router2
LAN:192.168.10.254/24(DHCP)Configuration file
SE Support site->Reference Sheet (https://eww.netreg.panasonic.co.jp/kms/)Media5 Mediatrix501 (Setup_Guide_for_Media5_SBC_and_NS1000_Ver2_(LAN_Scenario)_Ver1_2.pdf) 5.2 Procedure for Method 2 with KX-UT Series SIP Phones.
Easy Remote Extension Installation -UT Phone-
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3. How to program
2.3 Setup for NT Phone
<IP Port Number settings > The following parameters are used for this example.
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] -->[V-IPEXT32] --> [Card Property] -->Common setting
<- Default value
Easy Remote Extension Installation -NT Phone-
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3. How to program
<- Enter WAN address in Router1
<- Default value
Click on [Media relay*] --> Edit the each parameters --> Click on [Apply], and [OK] * New tab for Media relay GW feature
Easy Remote Extension Installation -NT Phone-
Configure IP port number setting for Remote IP Extension.
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3. How to program
<Terminal Registration >
Register NT Phone to Virtual IP-EXT card in Head office network.
Easy Remote Extension Installation -NT Phone-
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Easy Remote Extension Installation -NT Phone -
3. How to program
<Remote setting for NT Phone port >
Select [Remote (MRG)] in the [Phone Location] column for NT Phone that will be used at a remote site.
Click on [Apply], and [OK].
Click on [PBX Configuration] --> [1.Configuration] --> [1.Slot] -->[V-IPEXT32] --> [Port Property] -->Remote Place
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Easy Remote Extension Installation -NT Phone-
3. How to program
<Terminal connection in Remote Office>
UT Phone NT 54X/55X3rd party SIP
WAN:10.0.0.1/29
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000Router1
Router2
LAN:192.168.10.254/24(DHCP)
LAN:192.168.0.254/24(Static)
-Change network setting on NT phone to DHCP from Static mode in this example. Change PBX address to 10.0.0.1(Router 1 WAN) in local program menu. And connect Remote Office network.
Static mode ->DHCP mode
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3. How to program
NT 54X/55X
WAN:10.0.0.1/29
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000Router1
Router2
LAN:192.168.10.254/24(DHCP)
LAN:192.168.0.254/24(Static)
Without pre-registration in Head office, NT Phone is available as remote extension with the following procedure.
1. Enter WAN address on terminal local menu.2. Register NT Phone with Web-MC.
1.Enter WAN address on local menu.
2.4 NT Phone remote extension setting without pre-registration.
2.Registration
Easy Remote Extension Installation -NT Phone-
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3. How to program
2.4 Media Relay GW with Built in Router
UT Phone NT 54X/55X3rd party SIP
WAN:10.0.0.1/29
LAN:192.168.0.101Netmask:255.255.255.0GW:192.168.0.254
Internet
WAN: Global IP address provided by ISP
NS1000
Router1
Router2
LAN:192.168.10.254/24(DHCP)
LAN:192.168.0.254/24(Static)
-Even if use Built in Router, the configuration for remote extension is basically same as in case of external router. -Please see “4 NS1000 V3.0 Maintenance Feature Enhancement_xxx.pptx” for Router functions.
<Port forward setting>RTP,SIP,MGCP,CWMP ……
Static mode ->DHCP mode
Easy Remote Extension Installation -Built in Router-
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END
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Appendix
45
Appendix
Easy Remote Extension Installation with Terminal redundancy
Refer to the following document.
(Reference)NS1000 V3.0 Terminal_redunduncy_for_MRG_XXXX.pptx
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Modification
20130806-01 2 NS1000 V3.0 Remote worker features_Rev1.0_06Aug2013.pptx - 1st release