November 30, 2010 Volume 2, Issue 7 - IFAMA · 2002. 10. 18. · Volume 2, Issue 7 FordParts.com 2...
Transcript of November 30, 2010 Volume 2, Issue 7 - IFAMA · 2002. 10. 18. · Volume 2, Issue 7 FordParts.com 2...
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tation (TREAD) Act in 2000. Part of the TREAD Act ad-dresses concerns of low tire pressure.
The TREAD Act legislated that vehicle manufacturers
(Please see TPMS, pg 2)
Rebuilt tough to new vehicle toler-
ances! Includes many parts the com-
petition leaves out.
Ford Fleet Service News
Tires Overview
Tires are designed to operate within a specific range of air pressures. The recommended inflation pressure is printed on the decal on the driver’s door jam (B-Pillar). The decal speci-fies the proper tire inflation. Tire pressure should be checked monthly as recom-mended in the Owner Guide because all tires lose pressure over time.
A tire's inflation pressure can-not be judged by appearance alone. For example; often by the time a low profile radial tire looks low it may be 10 to 15
PSI underinflated.
Some new inexpensive tire pressure gauges’ accuracy can be off by several PSI. Checking the tire inflation pressure re-quires an accurate tire pressure gauge.
TPMS Overview
Tire Pressure Monitoring Sys-tem, or TPMS as it is typically referred to, uses an instrument panel warning light or message center to alert the driver to low tire pressure.
Congress passed the Transpor-tation, Recall, Enhancement, Accountability and Documen-
Tire Pressure Monitors 101
Ford Questions Safety, Repair Costs of Aftermarket Copy Parts
November 30, 2010
Volume 2, Issue 7
FordParts.com 2
Tire Pressure Monitors 1
TPMS Application Chart
4
TPMS Sensor Training 5
Service Messages 7-8
Technical Service Bulletins 9
Coupons & Offers 10-11
Aftermarket Parts 1
Inside this issue:
for the Great Lakes Region
New Ford Motor Company
crash tests show that not all
replacement vehicle parts are
created equal when it comes to
safety and the cost of repair
when an accident occurs.
The low-speed crash tests con-
ducted by Ford showed that a
commonly used copy bumper
beam absorbs less crash energy
than the vehicle’s original
bumper beam or a genuine
Ford replacement bumper
beam. The tests also showed
that vehicles with the copy part
were more likely to experience
unintended airbag deployments
during low-speed collisions.
All of this can lead to higher
repair costs when accidents
occur. Repair estimates show
aftermarket copy bumper
beams can more than double
the repair costs after even a
low-speed accident compared
to a genuine Ford replacement
b u m p e r b e a m .
“This should be an eye-opener
for all consumers. These tests
raise more questions about
unintended airbag deployments
in the event of a future crash,”
said Paul Massie, Ford power-
train and collision product
marketing manager. “They also
highlight the dangers of being
penny-wise and pound-foolish,
as less-expensive copy parts
could lead to much higher re-
pair costs down the road. All
drivers should be aware that
copy parts can compromise
both the safety performance
and the long-term repair costs
o f y o u r v e h i c l e . ”
Aftermarket copy parts are
parts unauthorized by the vehi-
cle manufacturer, often con-
structed with substandard ma-
(Please see Crash Parts, page 6)
“The tests also showed
that vehicles with the
copy part were more
likely to experience
unintended airbag de-
ployments during low-
speed collisions. “
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TPMS
must equip all passenger vehicles and light trucks with TPMS by the start of the 2008 model year. Industry-wide compliance was phased in starting with the 2006 model year. The 2003 Explorer and Mountaineer were the first Ford Motor Company products to receive the TPMS system. These systems are required to alert the driver if the tire pressure falls to 25 percent below the manufacturer’s recom-mended tire pressure.
TPMS Technology
Currently, Ford Motor Company vehicles util-ize the direct measurement TPMS sensor. The sensors are very accurate, usually within .25 PSI or less.
Direct measurement TPMS sensors use a small pressure sensor with a built-in battery and transponder. There is one sensor per tire. (The spare tire does not have a sensor in it.) The sensor sends a radio signal at a pre- determined interval to a control module in the vehicle. The control module identifies the signal from each wheel and tracks the tire pressure. If the air pressure drops below a predetermined thresh-old, the control module turns on the warning light on the instrument panel.
When the vehicle begins to move, a switch inside the sensor activates the pressure meas-urement and signal sending function. At about 20 mph, the sensor begins measuring the pres-sure every 30 seconds and transmits the results once each minute to the control module.
Motorcraft sensors complete an electrical con-nection either by a roll switch or an acceler-ometer. The roll switch was used on the 2003-2005 Explorer/Mountaineer and 2003-2006 Expedition/Navigator. All other vehicles use the accelerometer type switch.
The sensors transmit tire pressure data to the control module at 315 Mhz. (Some early sen-sors used 433 Mhz.)
Each wheel sensor has a unique identification code so the control module can recognize each sensor. When the vehicle is parked and has not moved for 15 minutes, the sensors will stop transmitting.
If the tire pressure drops below the minimum setting, the module will turn on the warning light. The warning light will not indicate which tire is low. All tires need to be inspected for proper tire pressure using an accurate tire pres-sure gauge. The recommended tire pressure is located on the tire label on the driver’s door
jam (Pillar behind the front door).
After inflating the tires to the recommended inflation pressure, the vehicle must be driven at 20 mph or more for a few minutes for the light to turn OFF.
Some heavier duty vehicles like F-150, F-Super Duty, or E-Series have tire pressures which are different in the front and rear tires. (Consult the tire label on the driver’s door jam for the recommended inflation pressures.) This is known as the split placard system.
When the tires are rotated on the split placard system, the TPMS system will need to be re-trained to identify where the tires/sensors are located to determine the proper tire pressures.
All Ford and Lincoln/Mercury sensors can be retrained by using Rotunda Tool number 204-363 or Motorcraft Tool number TPMS-19. The valve mounted bolt-on sensors can also use Rotunda tool number 204-324.
Ford Motor Company uses three different de-signs of TPMS sensor:
◊ Valve mounted bolt-on sensors
◊ Banded Sensor
◊ Valve mounted Snap-in Sensors
Valve Mounted Bolt-On Sensors
The valve mounted sensors (also known as a Schrader Valve Sensor) are one-piece “bolt-on” valve mounted sensor where the sensor and valve stem are molded together. The sensor is secured in place by a hex nut and uses a rubber grommet to prevent any leaks. This sensor was replaced by the Banded Sensor.
Banded Sensors
The banded TPMS sensor assembly consists of:
◊ A metal band around the center of the wheel
◊ A cradle or bracket to hold the sensor
◊ A tire pressure sensor
Valve Mounted Snap-In Sensor
Beginning in 2009 with the Escape and F-150, a two piece snap-in valve mounted sensor was used. The sensor and valve stem are separate pieces which are screwed together and can be replaced separately.
The sensor is referred to as “snap-in” because it uses a more traditional rubber valve stem for installation and does not use a hex nut fastener or rubber o-ring for attachment. NOTE: MUST USE NEW STYLE VALVE STEM. It
(Continued from page 1)
(Continued on page 3)
Page 2 Ford F leet Serv ice News Volume 2, I ssue 7
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TPMS
also eliminates the need for an expensive stainless steel band and cradle. The sensor is smaller and lighter than previous sensors and less apt to cause tire balancing concerns.
NOTE: Although the three different system use similar methods for communicating, the tire pressure sensors are not interchangeable.
THINGS YOU SHOULD KNOW ABOUT TPMS
Whether the vehicle that you are servicing uses Valve Mounted Bolt-On, Banded or Snap-In TPMS sensors, there are several key items you need to know to properly service the vehicle.
Cold Weather
During colder weather, a drop in ambient tem-perature will cause tire pressure to decrease because air molecules are closer together in the tire. This may cause the TPMS warning light to turn ON. Tire pressure drops 1 PSI for every 10° F drop in ambient temperature.
Mounting Tires onto Wheels
Special care must be taken when removing or installing tires on wheels with the TPMS sys-tem. The sensors can be damaged by the tire machine or the tire if the proper mounting and dismounting procedures are not used. For the proper procedure review the enclosed job aids or the appropriate workshop manual.
Sensor ID
Each Sensor has a unique identification code which is identified by the TPMS control mod-ule. The TPMS module uses this information to ensure that it is monitoring the proper vehi-cle tire pressure and does not receive a stray signal from another vehicle.
Sensor Reset/Training
The TPMS needs to indentify each sensor loca-tion. Heavy duty vehicles may have different tire pressures on the front and rear axles. This is known as split placard. To verify the vehicle has split placard review the tire label on the driver’s door or door jam. The TPMS system needs to identify the locations of each sensor to be able to determine the proper tire pressure setting. When the tires are rotated the system must be reset. A reset tool is included in the Owner Information Kit in the glove box and the Owner Guide has the instructions on how to reset the TPMS system. The tool can be purchased from any Ford or Lincoln dealer or Motorcraft distributor. The Motorcraft part
number is TPMS-19.
For the 2010 model year, some vehicles with the split placard system have a new procedure to reset the TPMS system and do not require the use of the tool. The procedure can be found in the Owner Guide or the Workshop Manual.
Aerosol Inflators With Sealant
Tire inflators with sealant should only be used for emergencies. Use of these products can damage the TPMS sensor and cause the system to malfunction. If these products are used, the TPMS sensor will need to be replaced at the customer’s expense. When the tire is repaired or replaced all of the sealant must be cleaned from the tire and rim to ensure the new TPMS sensor is not damaged.
TPMS Sensor Batteries
All TPMS sensors contain a small battery to power the sensor and the transponder. The batteries are designed to have an estimated life of 10 years or 150,000 miles. When the batter-ies are at the end of the useful life the TPMS system may start setting diagnostic codes. If the vehicle requires replacement tire near 10 years or 150,000 miles, the TPMS sensors should be replaced as part of preventative maintenance.
Tire Pressure
When inspecting the tire pressure setting al-ways use a high quality tire pressure gauge. Inexpensive gauges can be inaccurate. When filling the tire with air, always use clean dry air to prevent damage to the TPMS sensor.
Tire Changers
Tire should be mounted using a tire changer to guarantee a proper fit and to prevent damage to the TPMS sensor. The tire, rim, and changer should be clean of dust and dirt. If dirt or moisture gets into the tire, the TPMS sensor can malfunction. Always use the proper mounting and dismounting procedures out-lined in the Workshop Manual.
Tire Replacement
Always replace the tires with the proper size that were installed on the vehicle as original equipment. This information can be found on the tire label located on the B-Pillar. Failure to do so can cause the TPMS system to operate improperly.
(Continued from page 2)
Page 3 Ford F leet Serv ice News Volume 2, I ssue 7
This graphic breaks down the various
codes in the Department of Transpor-
tation's serial number for tires. The
four digit code shows week and year
the tire was made. Three digit codes
were used in the 90’s.
“In general, tires
should be replaced
a f t er s i x years
r e g a r d l e s s o f
treadwear.”
- Ford owner’s guide
“For the 2010 model
year, some vehicles
with the split placard
system have a new
procedure to reset the
TPMS system and do
not require the use of
the tool. The procedure
can be found in the
Owner Guide or the
Workshop Manual.”
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Care must be taken to ensure the that the correct mount and dismount procedure is used for each type of TPMS sensor. Sensors may not
be warrantable because of damage due to: • Improper tire mount and/or dismount procedure. • Being run on a flat or severely under-
inflated tire. • Impact • Improper removal of the valve with the sensor still attached on Valve Mounted Sensors. • Improper sensor re-
moval from the cradle on Band-On sensors. • The use of tire sealant • Sensor port plugged by sealants or other materials (rubber, grease,
balancing materials, etc..) • Mounting on wheels not designed to accommodate TPMS sensors properly • Installing sensors on aftermarket
wheels that do not have TPMS sensors • Moving sensors to aftermarket wheels • Moving sensors to customer provided wheels
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Q: How does TPMS work?
A: A vehicle’s TPMS continuously monitors tire pressure through
sensors located in the tires (called a Direct System) orthrough the
ABS sensors to measure wheel speed (called theIndirect System).
The low tire pressure warning lamp illuminates when a tire pres-
sure is low. If the lamp flashes then the system needs to be tested.
Q: What’s the TPMS warning lamp look like?
A: There are two different style icons approved by the TREAD
Act as low tire pressure warning indicators. Ford and Lincoln
Mercury vehicles use an image of a cross-section of a tire with an
exclamation mark inside. (Some OE designs employ the alternate
icon; an image of a top-down view of a vehicle showing all four
tires.)
Q: Can low tire pressure be easily detected visually?
A: Under-inflated tires are hard to detect with the eye. Conse-
quently, tires should be inspected and checked monthly with an
accurate tire gauge. Note: TPM systems are not designed to be a
substitute for regular tire maintenance. Drivers should be encour-
aged to review their Owner Guide for additional information on
tire care and TPMS.
Q: What’s it mean if the TPMS warning lamp comes on?
A: When the TPMS warning Lamp on the instrument panel illu-
minates it means the system has detected at least one tire with
pressure that is low. All the tires should be inspected and the tire
pressures adjusted as soon as possible. The lamp will go out after
the tires are properly inflated and the vehicle is driven two min-
utes over 20 mph (33 kph).
Q: What’s it mean if the warning lamp goes on and off?
A: The warning lamp may illuminate for a short period of time
and then go out on cold mornings. This is generally caused by
marginally low tire pressure that drops below the minimum tire
pressure overnight. As the vehicle is driven the air in the tire heats
up and expands causing the tire pressure to rise above the mini-
mum level. This causes the warning lamp to turn off. (Note:
Every 10 degree drop in ambient air temperature results in a one
psi drop in tire pressure). The tire pressure needs to be inspected
when the tires are cold. The tire pressure needs to adjusted ac-
(Continued on page 6)
TPMS Q&A
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cording to the pressures indicated on the tire
label on the driver’s door jam.
Q: What’s it mean if the warning lamp flashes
on and off and then stays lit?
A: TPMS is designed to warn the driver when
the system is not working properly. A system
malfunction is indicated by a flashing of the
TPMS warning lamp for 60 to 90 seconds. The
warning lamp will stay lit after the flashing
ends. This sequence repeats every time the
vehicle is started until the concern is corrected.
(Note: Prior to September 2007, the Ford sys-
tem would flash and then go OFF to signal a
fault.)
Q: Why is proper tire inflation important?
A: Proper tire inflation is important for safe
vehicle operation. Vehicles with properly in-
flated tires exhibit the optimum in ride and
handling characteristics, tire life, as well as fuel
economy.
Q: Why does tire pressure change?
A: Tire pressure drops about one psi for every
10 degree F drop in ambient temperature. In
addition, tires lose as much as 1.5 psi per
month as air escapes naturally from the poros-
ity of the tire and rim.
Q: What is the TREAD Act?
A: The TREAD Act is a law administered by
the National Highway Traffic Safety Admini-
stration that requires that all passenger cars,
light trucks, and vans (Gross weight less than
10,000 pounds) be equipped with TPMS start-
ing in model year 2008 (specifically September
1, 2007). Incomplete vehicles under 10,000
GVW have until September 1, 2008. The pro-
gram was phased-in starting in the 2006 model
year.
Q: Can other aftermarket devices affect the
TPMS system?
A: Some aftermarket devices can cause radio
frequency interference that will block the
TPMS sensor signal causing an intermittent
concern. This can cause the TPMS lamp to
illuminate. Some of the more common items
are: cell phone chargers, GPS power supplies,
or any other aftermarket electronic device. Un-
plugging the aftermarket devices can help de-
termine if they are the cause of an intermittent
concern.
(Continued from page 5)
terials in order to be marketed as a cheaper alter-
native to authorized replacement parts. Ford
replacement crash parts, including all structural
parts, are identical to those used in new vehicle
production and operate seamlessly with the vehi-
cle’s safety system.
The crash tests underscore the results of Ford’s
previously released Computer Aided Engineering
testing, definitively showing that the copy parts
are not “like kind and quality” to the original
equipment manufacturer parts – as is required by
many states – and will not return a vehicle to pre-
accident condition.
Ford’s efforts, spurred by concerns voiced about
copy parts throughout the collision repair indus-
try, examined OEM and aftermarket copy
bumper beams for the Ford Mustang from the
2005 through 2009 model years. The parts were
first put through a 6-mph frontal impact sled
test, then corresponding bumper absorbers and
bumper isolators were added for 5-mph and 8-
mph full-vehicle flat barrier crash tests.
More airbag deployments
Data from the 8-mph crash barrier test demon-
strated that the amount of crash energy absorbed
by the aftermarket copy bumper beam is less
than that of the OEM beam. The data also
showed that the frequency of airbag deployments
at low speeds will increase with the use of the
copy bumper beam, absorber and isolator be-
cause the copy parts do not transmit the crash
pulse as effectively to the crash sensors to indi-
cate when an airbag should be deployed.
“Genuine Ford parts are designed to work prop-
erly with the entire vehicle structure, just like a
brand-new car,” said David Bauch, Ford sensor
technical specialist. “The pulse to the airbag sen-
sors will change with the aftermarket bumper,
affecting the sensor’s decision to deploy or not to
deploy an airbag.”
(Continued from page 1)
(Continued on page 7)
TPMS Q&A
Crash Parts
“Data from the 8-mph
crash barrier test
demonstrated that the
amount of crash energy
absorbed by the
a f t e rma r k e t c o p y
bumper beam is less
than that of the OEM
beam. “
Low Tire Pressure Warning
T h i s
i n d i c a t o r
illuminates
when your
tire pressure
is low. If the light remains
on at start up or while
driving, the tire pressure
should be checked. Refer
to Inflating your tires in
the Tires, Wheels and
Loading chapter. When the
ignition is first turned to
on, the light will illuminate
for three seconds to
ensure the bulb is
working. If the light does
not turn on, contact your
authorized dealer as soon
as possible. For more
information on this
system, refer to Tire
pressure monitoring
system (TPMS) in the
Tires, Wheels and Loading
chapter.
~ 2010 Explorer
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Side-by-side visual comparisons following each
test also offered striking differences, with the
aftermarket beam failing to perform in a man-
ner consistent with that of the genuine Ford
part.
“The copy bumper beam had an aftermarket
absorber made of polystyrene and an aftermar-
ket isolator. The stacking up of these parts
changed the crash characteristics of the entire
bumper assembly, which is why Ford conducts
both component-level crash testing and sys-
tem-level testing on all of its vehicles,” said
Roger Chen, Ford crash development engineer.
The sled test, a component-level test used to
determine how a single part will react under
dynamic crash conditions, showed the after-
market copy bumper beam failed to absorb
energy like that of the genuine Ford beam, with
deceleration and velocity measurements incon-
sistent with those of the OEM part. The copy
part crushed nearly flat on each end and dis-
played little energy absorption, while the Ford
part suffered only slight intrusion on the sides
and absorbed more crash energy before re-
bounding close to its original form.
Double trouble with higher repair costs
In each test, the genuine Ford parts performed
as designed and resulted in a substantially lower
estimated repair bill, while the copy parts led to
significantly higher repair costs.
(Continued from page 6)
Service Messages
2009 - 2010 F-150 4X4 vehicles with 6R80 Transmission only. Some customers may be concerned
with a rattle noise that occurs at 25-30 mph in 4X2 only, during lugging events especially on uphill
inclines when the engine load is increased during the maneuver. It also may surface during tip outs
during the same speed range and lugging conditions. This is the result of high torsional inputs from
the powertrain being transmitted through the torque converter and transmission into the rest of the
driveline. The noise has been determined to be the mode clutch arrangement in the transfer case
(both ESOF and MSOF). Replacement of components will not alter the condition. This is a nor-
mal vehicle characteristic and service should not be attempted. This condition does not affect per-
formance or durability of the vehicle.
2009 - 2010 F-150 - Driveline Rattle Noise 25-30 MPH Under Load In 4X2 Mode - 4X4 6R80 Units Only
When ordering Crown Victoria Commercial Heavy Duty Vehicles with keyed alike option 437, only
the two original vehicle PATS keys are programmed into the PCM and able to start the vehicle.
Additional PATS keys will need to be programmed at the dealership as described in option 437 of
the order guide. Spare key programming instructions can be found in section 419-01B of the work-
shop manual. Less than 8 keys use spare key programming, over 8 keys will require unlimited key
mode programming procedure.
2010 - 2011 Crown Victoria Commercial Heavy Duty Vehicles Ordered With Keyed Alike Option
Some 2010 Fusion/ Milan/ MKZ vehicles built on or before 5/12/2010 may exhibit chrome peel-
ing or wrinkles on the left front (5422601) or right front (5422600) interior chrome handles. This
may be due to variations in the material curing process of the finish. Service part inventory has been
purged of the suspect stock. Replacing the part with current inventory will correct this issue. Refer
to the on line version of the workshop manual (section 501-14) and service labor times standards for
repairs.
2010 Fusion/ Milan/ MKZ - Left or Right Front Interior Door Handle Chrome Peeling or Wrinkles - Before 05/12/2010
Some 2007 - 2008 Escape/ Mariner vehicles equipped with a 3.0L engine may exhibit excessive en-
gine and/ or exhaust noise, or exhaust odor due to an exhaust leak at the joint between the catalytic
converter manifold flange and cylinder head joint. The malfunction indicator lamp (MIL) will not
be illuminated, and no diagnostic trouble codes (DTC) will be present. If verified, reference updated
workshop manual, 303-00, exhaust manifold cleaning and inspection procedure. It may not be nec-
essary to replace the catalytic converter manifold assembly.
2007 - 2008 Escape/ Mariner - 3.0L Engine - Excessive Engine/Exhaust Noise or Exhaust Odor
Improve engine performance. Use
Cetane Booster year round and
Anti-gel below 30 deg.
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6.7L Diesel equipped vehicles that experience a hard start, lack of power, rough run, MIL DTC
P0087/ P008A or noise condition after fuel filter service may indicate that air is entering the system
through the filter bowl seal or drain. The filter bowl seal is on the inlet side of the DFCM and can
provide a path for air ingestion. Do not reuse the DFCM filter housing seal. Replace and prevent
seal damage prior to installation. Tighten the filter bowl until it contacts the mechanical stops. Tip:
The water in fuel sensor and the water in fuel drain should be perpendicular to the frame rail when
fully seated. Purge air from the fuel system by cycling the ignition key "on" for 30 seconds and "off"
a total of 6 times prior to starting the engine.
2011 F650/ F750 - Check Engine Lamp May Not Illuminate Immediately After The Engine Is Re-Started
Page 8 Ford F leet Serv ice News Volume 2, I ssue 7
2010 Crown Victoria and Grand Marquis, No Communication/ Non Functional Driver's Door Module
2010 Crown Victoria and Grand Marquis vehicles build before 06/30/2010 that exhibit a loss of
drivers door module (DDM) controlled functions such as power mirrors, power door locks, power
trunk release and an interior light/ door ajar light staying on, check circuit 1523 at F2 in the CJB and
then at C501B at the DDM. If the fuse is ok and there is no power at the DDM on circuit 1523,
check wiring for damage in the area of the crimp connection at S254 located in the grommet of the
driver's door.
Effects of Diesel Particulate Filter Systems on Oil Life
Diesel Particulate Filters trap
exhaust soot which builds up
over time. When the DPF
system senses high exhaust
system back pressure it starts
the regeneration process.
Extra fuel is injected during the
exhaust stroke which lights off
in the DPF and burns off the
soot similar to blowing
charcoal. Operating in cold
temperatures, extended idling.
low speed operation, using low
cetane fuel or bio-diesel fuel
produces more soot than
normal and causes more
frequent DPF regeneration.
It’s normal for some of the
extra fuel to get past the
p iston r ings. Frequent
regeneration between oil
changes can cause excessive
fuel to build up in the
crankcase. Failure to change oil
based on engine hours can lead
to various problems such as:
◊ Oil level that “grows”
◊ Excessive smoke
◊ Worn camshaft, lifters,
rocker arms, valve stems
◊ Charge Air Cooler full of oil/
fuel
◊ Runaway engine
◊ Oil ingestion causing lockup,
connecting rod damage,
blown engine
◊ Blown head gaskets
One engine hour is equal to 25
road miles. Change oil at 200
hour intervals.
F-Super Duty trucks equipped with a 6.7L engine require periodic maintenance of the cooling system
at intervals around 15,000 miles (24,000 Km) or 600 engine hours, whichever occurs first. Vehicles
equipped with the optional message center will display a "check coolant additive" message when this
service is required. Rotunda test kits # 328-00001 and 328-00008, or equivalent, are required to
properly test for nitrite contamination and the corrosion inhibitor level. These kits can be ordered
by contacting Rotunda at 1-800-Rotunda (768-8632), option 2. Refer to workshop manual section
303-03B for details on how to check coolant condition and additive strength, and section 413-01 for
the instrument cluster coolant maintenance reminder reset procedure. Owners can also refer to the
diesel owner guide supplement for additional information.
6.7L Diesel - Check Coolant Additive Warning Message - Service Tip
Service Messages
An "enhanced" re-manufactured short block engine (6009) is now available. The new short block is
being built-up to a higher level than the prior version, and contains a package that includes the ma-
jority of the fasteners and gaskets required to properly complete the repair. Along with the engine,
there is a instruction sheet that contains directions on how to properly assemble the re-manufactured
engine. This instruction sheet also includes repair robustness actions that need to be followed when
installing the enhanced short block. Warranty analysis indicates a high incidence of repeat repairs on
vehicles that have previously had the short block replaced. Analysis of the repeat failures indicates
that performing the repair robustness actions will significantly reduce the potential for repeat engine
failures.
2008 - 2010 6.4L - Enhanced Short Block And Repair Robustness Procedure
Some 6.7L diesel equipped chassis cab vehicles may exhibit frequent diesel particulate filter (DPF)
regeneration events when operated in high humidity, high load drive cycle conditions (typically pull-
ing a trailer and/ or going up a grade) and may also be accompanied by diagnostic trouble code
(DTC) P2459 stored in the powertrain control module (PCM) memory. If normal diagnostics as
directed by service publications lead to DPF replacement, do not replace the DPF for this concern.
Carry out the diesel particulate filter manual regeneration with the scan tool and advise the customer
to follow all drive to clean exhaust messages on the message center, to use fuel with no higher than
20% biodiesel content and of conditions that may cause the DTC.
6.7L Diesel - Chassis Cab (Only) - Frequent Regen In High Humidity Conditions
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Some 2010 F-150 4X4 vehicles equipped with 5.4L engine and 6R80 transmission built on or before
8/15/2010, may exhibit a 100-200 rpm surge when cold only. This condition may be present at road
speeds between 25-35 mph (40-56 km/h), engine speed between 950-1100 rpm only and will not be
present once transmission fluid temperature reaches 104 degrees F (40 degrees C). Refer to TSB 10-
24-01 and follow the service procedure for reprogramming the powertrain control module (PCM)
and transmission control module (TCM) to calibration release 69.01 and higher. Calibration files can
also be obtained at www.motorcraft.com.
TSB 10-24-01- 2010 F-150 - 5.4L - 6R80 4X4 - Surge When Cold Only
Page 9 Ford F leet Serv ice News Volume 2, I ssue 7
TSB 10-23-07 - 2008 - 2011 Crown Victoria/ Grand Marquis/ Lincoln Town Car - Transmission Cooler Leak
Some 2008 - 2011 Crown Victoria, Grand Marquis and Lincoln Town Car vehicles may exhibit a
transmission cooler leak at the top left side (driver's side) of the transmission cooler tube area. Refer
to TSB 10-23-07 and follow the service procedure to replace the transmission cooler/ condenser
core assembly with a new updated part. Refer to workshop manual, section 412-01.
TSBs are supplements
to the Workshop
Manuals. They provide
in-depth technical
diagnostic information,
new service procedures
and revised parts
information. TSBs do
not change or extend
the vehicle’s warranty.
TSB 10-23-09 - 2011 F-250, F-350, F-450, F-550 S/D - 6.7L - Calibration Update - Various Issues - Built On Or Before 11/5/2010
This article supersedes TSB 10-18-02 to add additional vehicle lines and additional calibration con-
tent. Some 2011 F-Super Duty vehicles equipped with a 6.7L engine and built on or before
11/5/2010 may exhibit delayed manual Upshifts from 1st to 2nd gear when in Select Shift mode
while going down a grade, harsh/ delayed 1-2 or 2-1 shifts, a harsh 2-3 upshift on the first drive away
of the day after an extended vehicle soak. The diesel exhaust fluid (DEF) warning messages won't
reset after refilling DEF tank with key on engine running (KOER), malfunction indicator light (MIL)
on with diagnostic trouble code (DTC) P2459, P2463, and/ or P246C for diesel particulate filter
(DPF) restrictions, vehicles modified for rail applications that will not re-engage power take-off
(PTO) operation or speedometer inoperative after riding on the tracks with the front wheels off the
ground and customer access circuits for vehicle speed output (VSOUT) signal that are inoperable.
Refer to calibration content for additional details. Refer to TSB 10-23-09 and follow the service pro-
cedure to correct this condition by reprogramming the powertrain control module (PCM) and the
transmission control module (TCM) to the latest calibration using IDS release 69.07 and higher.
Calibration files may also be obtained at www.motorcraft.com.
Some 2005 - 2010 E-Series cutaway vehicles equipped with 6.8L engine, shuttle bus applications,
may exhibit a lack of engine RPM, hesitation, and rough running concerns at or near idle with or
without diagnostic trouble codes (DTCS) P0505, P0506. These concerns may be due to aftermarket
generator installations and/ or front end accessory drive (FEAD) modifications to production vehi-
cles. Refer to TSB 10-23-05 and follow the service procedure to correct the condition. This article
only applies to modified production vehicles and is information only and not a warrantable concern.
Technical Service Bulletins
TSB 10-23-03 - 2011 F-250, F-350 - Single Rear Wheel (SRW) - Electronic Locking Differential (ELD) - Binding - Unable To Unlock
Some 2011 F-250 and F-35k0 vehicles equipped with SRW and ELD built on or before 9/22/2010
may exhibit a binding condition, unable to unlock. Refer to TSB 10-23-03 and follow the service
procedures to reprogram the anti-lock brake (ABS) module to the latest calibration using IDS release
69.04 and higher. Also replace the differential case if binding or unable to unlock. Refer to the
workshop manual (WS) section 205-05D. Calibration files can be obtained at www.motorcraft.com.
TSB 10-23-05 - 2005 - 2010 E-Series - 6.8L - Shuttle Bus - Lack of RPM, Hesitation, Runs Rough - DTCS P0505, P0506
Technical Resource Center
Want access to Ford TSBs,
Service Manuals, Wiring
Diagrams, Training and a
lot more? Ask your Ford
Dealer or Motorcraft Dis-
tributor about full access to
the Ford Fleet Technical
Resource Center.
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About the Fleet Customer Information Center
Ford Motor Company is continuously striving to provide fleet customers with efficient, high-
quality service. Our mission is to provide you with "best-in-class" customer service from our
staff of highly-trained business analysts.
Ford's Fleet Customer Center (1-800-34-FLEET) provides a single source for answering
fleet-related questions. We offer a wide variety of assistance to help you establish a fleet account,
reset your Fleet Website password, obtain order status and information on fleet programs, and
obtain warranty information. We also offer assistance with Vehicle Special Order (VSO) and
Rental (FRCS/LMCRS) questions.
Please have the following information available when you call or email.
◊ Fleet Identification Number (FIN)
◊ The Dealer Code for your order
◊ Body Code of the vehicle
◊Factory Order Number OR Vehicle Identification Number (VIN)
Ford Fleet Customer Information Center
1-800-34-Fleet (1-800-343-5338)
Monday – Friday
Option 1: FIN Enrollment and Fleet Website Access
Option 2: Vehicle Special Order and the Fleet
Customer Information Center (Fleet CIC)
Option 3: Fleet Service
We’re on the Web! Check us out at ww.fleet.ford.com
Your Ford Great Lakes Fleet Team Kevin Naro - Great Lakes Fleet Manager - Chicago, Eastern Wisconsin
Jane Evans - Fleet Zone Manager - Indiana, Illinois, Twin Cities
Tom Ozbolt - Fleet Zone Manager & Newsletter Editor - Michigan, Northern Ohio, Western PA, Western NY
Laura Beth Hiers-Ellis - Fleet Zone Manager - Southern Ohio, West Virginia, Kentucky