Nottingham Property Face 2 Face

42
+ Social Media made simple Market Your Company Using Social Media Is it just a fad?

Transcript of Nottingham Property Face 2 Face

Page 1: Nottingham Property Face 2 Face

+

Social Media made simple

Market Your Company Using Social Media Is it just a fad?

Page 2: Nottingham Property Face 2 Face

Social Media made simple

+ Starting Simple @pcmcreative

Theatre Design & Technology 12 yrs Theatrical Stage Manager Technical Projects Manager Intranet manager Web 2.0 – Digital Resources Second Life 2006 Twitter 2007

Page 3: Nottingham Property Face 2 Face

Social Media made simple

+ Timelime

A Brief History Social Media: is it just a fad? What is Social media? How can I use it effectively for business? Where do I start? Questions

Page 4: Nottingham Property Face 2 Face

Social Media made simple

+ A Brief History

Social media has become an integral part of modern society.

If Facebook were a country it would be the 3rd largest in the world.

There are niche sites for virtually every special interest.

Page 5: Nottingham Property Face 2 Face

Social Media made simple

+ Social Ignition

1997 – Usenet Usenets let users post articles or posts

(referred to as “news”) to newsgroups.

The precursor to RSS feed readers usedto follow blogs and news sites today.

Page 6: Nottingham Property Face 2 Face

Social Media made simple

+ Online Groups

Group sites such as Google Groups and Yahoo! Groups use many of the conventions established by the

original usenet systems.

Page 7: Nottingham Property Face 2 Face

Social Media made simple

+ Digital Notice BoardsBBSs (Bulletin Board Systems) The first BBSs came online in the late 70s. Only one person at a time could gain access to the BBS. BBSs were the first type of sites that allowed users to log

on and interact with one another

Page 8: Nottingham Property Face 2 Face

Social Media made simple

+ The Dawn of Social NetworkingDating Sites Allowing users to create profiles

(usually with photos) and to contact other users.

Page 9: Nottingham Property Face 2 Face

Social Media made simple

+ Social Networks1999 - LiveJournal Built around constantly-updated blogs. Users follow one another, create groups and interact. The precursor to the live updates we see in social networks

today. Features added, include groups, question and answer forums,

advanced profile features and real-time updates.

15 Feb 2011Social Media made simple

Page 10: Nottingham Property Face 2 Face

Social Media made simple

+ Perspective

LinkedIn was founded in 2003 and was one of the first mainstream social networks devoted to business.

Page 11: Nottingham Property Face 2 Face

Social Media made simple

+ ...and finally

Facebook Started out as a Harvard-only social network back in

2004, it quickly expanded to other schools, then to high schools and businesses

Open to everyone by 2006 In 2008 Facebook became the most popular social

networking site, surpassing MySpace, and continues to grow.

Feb 4th 2011 celebrated 5th birthday – 150 million members

Page 12: Nottingham Property Face 2 Face

Social Media made simple

+ Property Sector – Social Media

http://bit.ly/eUDtxMMFSEMINARS

Page 13: Nottingham Property Face 2 Face

Social Media made simple

+ What is this Social stuff?

Social Media and Social Networking. Media broadcasts messages and content. Networking involves interaction and relationship building.

Put the word 'social' back and there is a fundamental interdependency between them.

Social Media 101 for Estate Agentswww.estateagencyacademy.co.uk

Page 14: Nottingham Property Face 2 Face

Social Media made simple

+ Social Media – technically speakingThe online tools and platforms that people use to share opinions, insights, experiences, and perspectives with each other.

Social media can take many different forms, including text, images, audio, and video.

Popular social mediums include blogs, message boards, podcasts, wikis.

Page 15: Nottingham Property Face 2 Face

Social Media made simple

+ Experiences...

Page 16: Nottingham Property Face 2 Face

Social Media made simple

+ Foundation Thinking

“Don't add technology to the way you do things, change the way you do things when you see what the technology can do.”

Marcus Romer

Artistic Director - Pilot Theatre Company.

Page 17: Nottingham Property Face 2 Face

Social Media made simple

+ The Big Three

Page 18: Nottingham Property Face 2 Face

Social Media made simple

+ 7 Roads

1. Generate leads and making sales2. Provide Customer Service3. Improve customer retention? 4. Increase your knowledge? 5. Competitors alignment & metrics? 6. Establish your authority as an

expert?7. Do business more productively?

Page 19: Nottingham Property Face 2 Face

Social Media made simple

+ Leads

USP – What makes you different? SEO – Well coded website Organic SEO – Considered content Keywords used by your target market Monitored Analytics Video Call to action

Page 21: Nottingham Property Face 2 Face

Social Media made simple

+ Service

Be a hub and provideInformationAdviceContactConversationFeedback

Live stream

Page 22: Nottingham Property Face 2 Face

Social Media made simple

+ In practice

http://bit.ly/h136mK

Page 23: Nottingham Property Face 2 Face

Social Media made simple

+ Retention

Be a hub and provideInformationAdviceContactConversationFeedbackCommunity

Page 24: Nottingham Property Face 2 Face

Social Media made simple

+ Facebook – what’s on offer? Status Updates Groups / Fan Pages Forum discussions Notice Boards / Wall / Events PPC targeted advertising Video & Photos IM live chat

Marketing HubsFacebook for Business

Page 25: Nottingham Property Face 2 Face

Social Media made simple

+ The State of Facebook

News Feed

Profile

Groups / Pages

Applications

Like

Share

Page 26: Nottingham Property Face 2 Face

Social Media made simple

+ Pages vs Groups vs Profiles People have PROFILES Businesses have PAGES Projects have GROUPS

Page 27: Nottingham Property Face 2 Face

Social Media made simple

+ The 5 steps

Arrive Listen Ask Provide Deliver

@loudmouthman – 5 steps article

Page 29: Nottingham Property Face 2 Face

Social Media made simple

+ Twitter

Page 30: Nottingham Property Face 2 Face

Social Media made simple

+ Listening

Property Nottingham House Prices Property Development

Page 32: Nottingham Property Face 2 Face

Social Media made simple

+ LinkedIn – What’s on offer Status Updates Groups & Forums Events Listing Job Searching Business Listings Job Posting Messaging Answers

Page 33: Nottingham Property Face 2 Face

Social Media made simple

+ LinkedIn

Facebook is essentially a SOCIAL network. LinkedIn is a BUSINESS networking platform.

Linkedin exists to help you makebetter use of your professional network and help the people youtrust in return.

Page 34: Nottingham Property Face 2 Face

Social Media made simple

+ With out the social doilies! A profile that summarizes your professional expertise and

accomplishments

Manage information that’s publicly available about you as a professional

Gain new insights from discussions with like-minded professionals

Discover inside connections that can help you land jobs and close deals

Page 35: Nottingham Property Face 2 Face

Social Media made simple

+ Metrics - Monitor & Measure

Facebook MySpace LinkedIn Twitter YouTube FriendFeed

Page 36: Nottingham Property Face 2 Face

Social Media made simple

+ Productivity

Team Collaboration Webinars Cloud Computing

Page 37: Nottingham Property Face 2 Face

Social Media made simple

+ BaseCampHQ

Page 38: Nottingham Property Face 2 Face

Social Media made simple

+ 7 Roads

1. Generate leads and making sales2. Provide Customer Service3. Improve customer retention? 4. Increase your knowledge? 5. Competitors alignment & metrics? 6. Establish your authority as an

expert?7. Do business more productively?

Page 39: Nottingham Property Face 2 Face

Social Media made simple

+ Simple Campaign Structure

Plan Prepare Deliver Reflect Report

Page 40: Nottingham Property Face 2 Face

Social Media made simple

+ Making it Work Start small. Schedule social media time. Pick your platforms. Define your goals & expectation. Formalise practice and conduct. Establish your identity. Build your community. Make the web part of your process.

http://bit.ly/policytool

Page 41: Nottingham Property Face 2 Face

Social Media made simple

+ All roads lead home

Audience

Agents

Clients

Funders, Investors Customers

Stakeholders

Staff, Team, Employees

SuppliersPress

Social Media made simple

Page 42: Nottingham Property Face 2 Face

Social Media made simple

+ PCM projects - @pcmcreative

Questions