Norfolk Air Traffic ControlFrom the Azalea Festival, to the tall ships of Harborfest, to the Oceana...
Transcript of Norfolk Air Traffic ControlFrom the Azalea Festival, to the tall ships of Harborfest, to the Oceana...
Norfolk Air Traffic Control TOWER TRACON (ORF)
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ATO Mission, Vision and Values
Our Mission
Our continuing mission is to provide the safest, most efficient aerospace system in the
world.
Our Vision
We continue to improve the safety and efficiency of flight. We are responsive to our
customers and are accountable to the taxpayer and the flying public.
Our Values
• Safety is our passion. We are the world leaders in aerospace safety.
• Quality is our trademark. We serve our country, our stakeholders, our customers,
and each other.
• Integrity is our character. We do the right thing, even when no one is looking.
• People are our strength. We treat people as we want to be treated.
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TABLE OF CONTENTS
Welcome Letter 4
Norfolk Tower TRACON Today 5
Washington District NORFOLK TOWER TRACON (ORF) Organizational Chart 6
Norfolk Tower TRACON Leadership Team 7
Our Expectations of All Employees 8
Policies 9
Local Area Information 11
Online Resources 15
Norfolk Tower TRACON and Airport Area Map Error! Bookmark not defined.
Photos of the Airport 19
Norfolk Tower TRACON Directory 19
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Welcome Letter
Dear New Employee
Welcome to NORFOLK TOWER TRACON. Here you will have an opportunity to work
with an outstanding team of professionals that help make us a great place to work and
develop your skills. Your knowledge, abilities and positive attitude make you a great
addition to our team, and I am certain that you will make a positive impact on our future.
All of us want to make your tenure at this facility as enjoyable and rewarding as possible.
Please feel free to ask any questions and express your thoughts and ideas to the staff and
senior leadership. Our aim is to create an informal, professional atmosphere and involve
everyone in the process of making our facility an exceptional place to work.
I look forward to working with you, and would like to welcome you again to our team!
Sincerely,
Ernesto Lasen
Air Traffic Manager, Norfolk TOWER TRACON
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NORFOLK TOWER TRACON TODAY
FAA NORFOLK CONTROL TOWER AND TRACON
Built in 1995, the FAA Norfolk Air Traffic Control Tower stands 134 feet high. Operated
and managed by the Federal Aviation Administration, the Norfolk Tower handles
approximately 1,100 aircraft per day, 24 hours per day and 365 days per year. Radar
coverage is provided by ASR-9 terminal system with a six-level weather detection
capability. Also available for use is an Enhanced Target Generator (ETG) lab with two
radar scopes to accomplish training objectives, as well as the IDS4 system, a specialized
microcomputer network system designed to distribute and display both static and real-
time data regarding weather and other rapidly changing critical information to air traffic
controllers.
AIRPORT
Norfolk International Airport is southeastern Virginia's dominant airport serving the
Greater Hampton Roads area and northeastern North Carolina. Offering nearly 200
arrivals and departures daily to major cities throughout the United States, Norfolk
International presently ranks in the country's top 65 airports in terms of passengers served
annually, with 3.9 million passengers in 2005. Adjacent to the celebrated Norfolk
Botanical Garden, Norfolk International Airport is surrounded by year-round beauty and
has become a national role model for reconciling expanding air facilities and a delicate
ecological sanctuary.
LOCATION
Norfolk International Airport is located one mile east of I-64 ( Norview Ave exit #279),
eight miles northeast of downtown Norfolk, Va.; 20 miles west of the Virginia Beach
oceanfront; and 45 miles southeast of Williamsburg, Va.
SCHEDULED AIR SERVICE
Norfolk International is served by six major airlines and six regional carriers - American,
Continental, Delta, Northwest, Southwest and US Airways, American Eagle, Continental
Express, Delta Connection, Northwest Airlink, United Express and US Airways Express.
The airlines combined provide the Hampton Roads and northeastern North Carolina
region with nearly 200 daily arrivals and departures to key destinations throughout the
U.S. and the world.
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Washington District NORFOLK TOWER TRACON (ORF) Organizational Chart
The following organizational chart depicts the structure of the Washington District and
Norfolk Tower TRACON Management Team.
Don Simons
Manager, Washington
District Air Traffic Manager, DCA
Tower
Jim Slate IAD Tower Manager
(ATM)
Sue O’Brien-Knox BWI Tower Manager
(ATM)
Michael Stewart HEF Tower Manager
(ATM)
Norma Ely ADW Tower Manager
(ATM)
Ernesto Lasen ORF TOWER TRACON
Manager (ATM)
Billy Cook PHF Tower Manager
(ATM)
John Broderick ROA TOWER TRACON
Manager (ATM)
Vacant ORF Operations Manager
(OM)
William Holland ORF Support Manager
(SM)
Connie Croom ORF Administrative
Assistant (AA)
Francis Miller Quality Assurance
Specialist (QA)
Cliff Stowe Plans & Procedures
Specialist (PPS)
Ricky Waters Lead, Raytheon Contract
Training Department
Bob Larson ORF Admin Assistant
Melba Moses ORF Front Line Manager
(FLM)
James Brewster ORF Front Line Manager
(FLM)
Brian Jones ORF Front Line Manager
(FLM)
Scott Pendlebury ORF Front Line Manager
(FLM)
Frank O’Reilly Raytheon Contract
Training
Kenneth Hunt Raytheon Contract
Training
Theresa Mount DCA Tower Staff Manager
(SM)
Karen Lea Congdon District Administrative
Officer (AO)
James
Blankenship ORF Front Line Manager
(FLM)
Pamela Coopwood RIC Tower Manager
(ATM)
Vacant ORF Front Line Manager
(FLM)
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Norfolk Tower Leadership Team
William Holland, Support Manager (SM), Norfolk TOWER TRACON
Welcome to Norfolk. William “Butch” Holland is the Support Manager (SM) at Norfolk
Tower. His FAA career began at John F. Kennedy Tower in 1981. He has served the
agency as CPC at JFK Tower, ACY Tower and ORF Tower. He’s also held the positions
of Plans & Procedures Specialist, Quality Assurance & Training Specialist and Frontline
Manager (FLM) during this time.
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Our Expectations of All Employees
Norfolk Tower leadership team expects all employees to:
• Come to work, be on time
• Be prepared – mentally and physically
• Understand leave policy and manage your leave appropriately
• Be cooperative and professional
• Treat people with respect and dignity
• Take initiative
• Be accountable
• Lead by example – be a good role model
• Do not tolerate or engage in any form of harassment or discrimination
• Actively participate in training
• Know your airspace and systems, know your equipment
• Use prescribed phraseology/correct facility and equipment names
• Follow rules and procedures
• Be open to feedback – provide honest information
• Be an effective team member
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Policies
Reporting for Duty
All new employees are expected to report to work at Norfolk on the first business day
following completion of the academy or following the last day assigned to a prior facility
(for transfer employees) at 0800L time unless otherwise coordinated with and/or directed
by Norfolk management.
Hours of Duty
Norfolk Tower TRACON is a 24 hour facility, 7 days a week including holidays
(24/7/365). Basic administrative hours are Monday through Friday, 0800L - 1630L.
Operational personnel are subject to shift work assignment throughout the 24 hour
period, 5 day week, 8 hour shift with an overtime shift variation potential (not to exceed
10 hour day or 6 day week).
Parking
The parking area is located just west of the main building. No one shall park in areas
marked as prohibited either by signage or ground markings.
Security
Security is everyone’s responsibility. All employees are required to challenge anyone not
displaying a valid FAA ID, trying to obtain access to an unauthorized area, unescorted,
parking in an unauthorized area or suspicious behavior. Any suspected violation shall be
reported to a management immediately.
Building Access and gate
Access pass cards shall be issued to employees and or long term guest at meeting all FAA
security requirements and at management’s discretion.
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FAA ID Cards
A valid FAA employee, contractor or visitors badge shall be displayed at all times in a
visible area of the front upper body and shall be available for visual inspection upon
request at all times.
Guests and Visitors
All guess and visitors shall sign in, on the visitors log located at the front desk, main
building entrance and issued a visitors badge immediately upon arrival. Guest and
visitors who do not hold a current FAA employee or contractor badge and do not have
current or ongoing business at this facility shall be escorted at all times by a current FAA
or contractor badge employee.
Cell Phones
Although cell phone use is not prohibited in the general and administrative areas of the
main building, it is prohibited in the Air Traffic operational areas as well as any
associated areas such as the Tower Cab and TRACON and attached equipment rooms.
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Local Area Information
Hampton Roads Profile
Norfolk ATCT is located in and controls the
airspace for Hampton Roads, the name for the
southeastern region of Virginia. Hampton Roads
is ranked the 31st largest Metropolitan Statistical
Area (MSA) in the United States. Recently
recognized by a University of Wisconsin study as
the nation’s most diverse region, the region is
home to 1.6 million people and includes the cities
of Chesapeake, Franklin, Hampton, Newport
News, Norfolk, Poquoson, Portsmouth, Suffolk,
Virginia Beach, and Williamsburg; and the
counties of Gloucester, Isle of Wight, James City,
Mathews, Southampton, Surry and York; and
Currituck in North Carolina.
Hampton Roads is the birthplace of Colonial America. It
is home to Jamestown, the first permanent English
settlement, and to Colonial Williamsburg. Its rich
history, thriving maritime industry, and beautiful
waterfront landscapes merge with livable communities,
modern technology, economic prosperity, and a strong
military presence to create a unique and welcoming
place in which to live and do business.
Hampton Roads has it all:
from 29 miles of Atlantic Ocean beaches, to historic early
American culture; from visual and performing arts to world-class
museums celebrating soaring achievements in air and space,
maritime leadership, and the marine environment; from the many
rivers, inlets, and streams, to the Ocean, the Chesapeake Bay, and
the picturesque and serene Great Dismal Swamp, and all the varied
communities and places within and between.
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Hampton Roads Attractions
Looking for something to do on the week-end?
From the Azalea Festival, to the tall ships of
Harborfest, to the Oceana Air Show and Neptune
Festival, excitement is always close by. Hungry?
The Pungo Strawberry Festival and Suffolk Peanut
Fest are a treat. Are you an angler? The Striped
Bass World Champions and Rockfish Shootout
should keep you hooked.
Do you like to take a more active role? Well Virginia Beach is
also home to the East Coast Surfing Championships, an annual
contest of more than 100 of the world's top professional
surfers and an estimated 400 amateur surfers. This is North
America's oldest surfing contest
Norfolk also serves as home to two professional
franchises, the Norfolk Tides of the International
League and the Norfolk Admirals of the American
Hockey League.
Is history your passion? Jamestown, Yorktown and
Colonial Williamsburg aren’t just places on a map;
they’re where our nation was born. The restored
areas are brought to life with tradesmen and
historical interpreters in full period costume. Re-
creations and exhibits tell the story from the
beginning of colonial unrest to the emergence of a
free nation.
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And don’t forget about Nauticus. The
National Maritime Center, features hands-on
exhibits, interactive theaters, aquaria, digital
high-definition films and an extensive variety
of educational programs. It is also home to
the battleship USS Wisconsin, the last
battleship to be built in the United States.
If you take a delight in the
arts, look no further than
The Chrysler Museum of
Art. Located in the Ghent
district, it is the region's
foremost art museum and is
considered by the New York
Times to be the finest in the
state.
Or lend your patronage al fresco
by attending the many outdoor
Art shows. From May to October
you can peruse the Boardwalk,
Seawall, Stockley Gardens Art
Shows and many more.
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If just plain fun is where your at, then Busch Gardens,
and the numerous water parks should fit the bill.
Action-packed, adventure parks with top-rated roller
coasters, rides, shows, a wide variety
of culinary experiences and shops
should keep you entertained and
leave you happily exhausted.
And to wrap it up, tickle your senses and soak up
the peace that the unique marine environment of
Hampton Roads has to offer. Habitats include
beach, dunes, woodland, farm fields, and marsh.
The majority of refuge marshlands are on islands
contained within the waters of Back Bay.
Approximately 10,000 snow geese and a large
variety of ducks visit Back Bay Refuge during the
peak of fall migration. The refuge also provides
habitat for a wide assortment of other wildlife,
including threatened and endangered species such
as loggerhead sea turtles, piping plovers,
peregrine falcons, bald eagles, and even wild
ponies.
One of the few remaining American wildernesses is the Great
Dismal Swamp. Many tales have been told about the Great
Dismal and its mysterious circular lake, a biological wonder few
have ever experienced. Several poets and history writers viewed
this place in different ways: both a paradise and a place of
foreboding unknown; rich and desolate; sweet smelling and
pungent; a place where a person may find peace, or if lost, may
never find the way out.
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Online Resources
Local Government Resources
City of Chesapeake
City of Hampton
Isle of Wight County
City of Newport News
City of Norfolk
City of Portsmouth
City of Suffolk
City of Virginia Beach
Community Volunteering
Volunteer Hampton Roads
Chamber of Commerce
Hampton Roads Chamber of Commerce
Housing and Relocating Assistance
Hampton Roads Realtors Association
Hampton Roads Movers
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Local News and Information
Virginian Pilot Online
WAVY TV 10
Visit Hampton Roads.Com
Hampton Roads Schools
Hampton Roads Public Schools
Hampton Roads Private Schools
Home School Information
Local Sports Teams
Baseball: Norfolk Tides
Basketball: Old Dominion University - Monarchs & Lady Monarchs
Football: Norfolk State University - Spartans
Hockey: Norfolk Admirals
Sports Leagues
Sand Soccer League: Hampton Roads Soccer Council - Sand Soccer
Soccer League: Chesapeake Select Soccer Club
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This page has been redacted for posting on the web. It will be
available in the guide you receive from your facility.
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Photos of the Airport
Below is a selection of photos of runways, facilities and the airport terminal
2: Norfolk Airport Arrival Terminal
1: Norfolk Airport Aerial Map
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Norfolk Tower Directory
The following list provides the most commonly used phone numbers within the Norfolk
Tower facility:
>> Front Desk and General Number
>> Administrative Assistant
>> Facility Night & Weekend
>> AT Manager’s Office
>> Support Manager Number
>>Quality Assurance Number
>> Plans and Procedures Number
>> Training Department
>> Facility Fax
>> Tech Ops
(757) 460-5142
(757) 460-4926
(757) 363-5864
(757 460-5667
(757) 460-4102
(757) 460- 9196
(757) 460-9893
(757) 363-9465
(757) 460-9894
(757) 460-4599
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