Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the...
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![Page 1: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/1.jpg)
Non-Verbal Communication
a.k.a.Body Language
![Page 2: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/2.jpg)
Breaking Down Communication
• Verbal – just the words, easiest to control
• Non-verbal – all the other messages you send, not so easily controlled
![Page 3: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/3.jpg)
93% of communication is non-verbal!!
Non-Verbal
Verbal
All the words we use make up only 7% of our communication
![Page 4: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/4.jpg)
Non-Verbal Communication Includes
• Eye contact• Facial expressions• Tone of voice (vocal but not verbal)• Posture • Proximity• Timing and pace• Appearance • Touch
![Page 5: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/5.jpg)
Not an Exact Science
• There are patterns and tendencies when it comes to reading body language but the rules are not hard and fast for everyone
• Bell curve
• When reading body language, keep in mind
-culture -context -individual
![Page 6: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/6.jpg)
Non-verbal –vs- Verbal?
• If there is a conflict between the non-verbal message and the verbal message…………..
NON-VERBAL WINS!!!
I Love You!
I Love You!
![Page 7: Non-Verbal Communication a.k.a. Body Language. Breaking Down Communication Verbal – just the words, easiest to control Non-verbal – all the other messages.](https://reader036.fdocuments.net/reader036/viewer/2022082820/56649f505503460f94c72861/html5/thumbnails/7.jpg)
Some Signs to Watch For…
• Eyes “crinkle” when a smile is real
• Eyebrows flash when you recognize someone
• Licking lips is a sign that the brain is engaged.
• Can’t tell if a person’s lying just because he’s touching his nose