Non Verbal Comm By Subh

4/22/2009Mr.Subodh kumar pandey "

International Business"

“The same way a hearing person would applaud another. Just because they can’t here the clapping noise doesn’t mean they don’t know what’s going on.”



Non-verbal communication (NVC) is usually

understood as the process of communication through sending and receiving wordless messages. Such messages can be communicated through gesture; bodylanguage or posture; facial expression and eye contact; object communication such as clothing, hairstyles or even architecture; symbols and info graphics.



Body language

Posture

Facial expression

Eye contact4/22/2009

Mr.Subodh kumar pandey " International Business"

More than 7,00,000 possible motions we can make so Impossible to categorize them all . But just need to be Aware the body movement & position is a key to enhance personality.

Communication researcher Mehrabian found that only 7% of a message’s effect are carried by words ; listeners receive the other 93%through non -verbal means.

Birdwhistell suggested that spoken words account for not more than 30-35% of all our social interactions.

Over 65 percent of the social meaning of the messages we send to others are communicated non-verbally.





Three Parts of a Message

Body Language

55%Verbal Content

7%

Tone of Voice

38%

Clothing

Hairstyle

Symbols

Info graphics



Paralanguage

Emotion & speaking

Stress



Such as tone , pitch and accent, collectively known as Prosody George L. Trager developed a classificationSystem which consists of the voice set, voice qualities And vocalization.

Handwriting style

Spatial arrangement of words

Use emoticons



Westerns are comfortable standing some 2 to 3 feet apart.

Arabic and Asian expect more.

Latinos expect less



The distance you stand from others matters.

Edward Hall says there are four different distances that we keep between ourselves and other people.



Impact of personal space



Intimate zone 6 -18 in.

Personal zone 18-48 in.

Social zone 4-12 ft.

Public zone over 12 ft.

Face to face interaction

Physical characteristic

Environment

Behavior of communication during interaction



Facial expressions are a rich language in their own right; Some facial expressions are by-products of emotions, while others, such as winking or eye-rolling are akin to gestures.

Eye-rolling

Nodding

Head bobble

Head shaking

Bent head

Pointing by chin



Q.

http://www.bookrags.com/Wink

NON VERBAL BEHAVIOR INTERPRETATION

Brisk, erect walk

Standing with hands on hips

Arms crossed on chest

Touching, rubbing nose

Rubbing hands

Open palm

Steepling fingers

Looking down

Confidence

Readiness, aggression

Defensiveness, closed

Rejection, doubt, lying

Anticipation

Sincerity, openness

Authoritative , powerful

disbelief





When we speak (or listen), our Attention is focused on words rather than body Language. BUT OUR JUDGEMENT INCLUDE BOTH.

Eye contact.

Head movement.

Posture.

Sit straight in your chair, without slouching.

Walk with grace and ease.

Smile often.





Thank you…

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Non Verbal Comm By Subh

Business

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