Nobodys Perfect But A Team Can Be Es

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Project Management – 3 Lessons Learned

“Nobody’s perfect, but a team can be.”

Title of an Article by Meredith Belbin, included in a Bates Project Management course taken many years ago

Boyd CarterElegantsolutions.ca

November 20 & 21, 2006

Originally presented by Boyd Carterwhile at Cap Gemini Ernst & Youngon December 12, 2001

Copyright © 2006 elegantsolutions.ca

(Permission is granted to use unchanged. elegantsolutions.ca) www.elegantsolutions.ca

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Copyright © 2006 elegantsolutions.ca www.elegantsolutions.ca (Permission is granted to use unchanged. elegantsolutions.ca) 2

Project Management – 3 Lessons Learned

The essence of “TEAM” Roles for the team members

Designated roles of team members Psychological roles of team members Optimal traits for each role

Optimal attitude – “R.I.S.E. TEAM”

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1 - The Essence of “TEAM”

"No coach has ever won a game by what he knows; it's what his players know that counts.“

"I'm just a simple plowhand from Arkansas, but I have learned over the years how to hold a team together. How to lift some men up, how to calm others down, until finally they've got one heartbeat, together, a team."

Coach Bryant instinctively knew that a team member had two roles, one the designated role of the player; the other, the psychological role the player defaults to under stress. He excelled at managing that psychological role.

With three hundred twenty-three career wins, Bryant was lauded as the “winningest” coach in college football history. His leadership was the Alabama Crimson Tide's cornerstone to two hundred thirty-two wins, six national championships, and twenty-three straight bowl appearances.

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2a - Roles for Team Members

Plan the Project and select the team based on: Project Requirements Skills Required, Skills Available and Time Constraints

But Before we finalize the project plan Team members must “own” their roles and their time allocations Therefore – Role Owners must participate in the planning!!!

If this is not allowed to happen, the risk must be identified, accepted and contingency added to compensate for a known “unknown”

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2b - Psychological Roles for Team Members

Plant - very creative, the ideas person Resource Investigator - extrovert, good at making outside contacts

and developing ideas Monitor Evaluator - shrewd and prudent, analytical Shaper - dynamic and challenging Co-ordinator - respected, mature and good at ensuring that talents

are used effectively Implementer - practical, loyal and task orientated Completer Finisher - meticulous and with attention to detail also full

of nervous energy Team Worker - caring and very person orientated Specialist - high technical skill and professional as opposed to

organisational prime loyalties

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2c - Optimal Traits for Each Role

Coordinator - respected, mature and good at ensuring that talents are used effectively Traits: Stable Dominant Extrovert Designated Role – Project Manager

Plant - very creative, the ideas person Traits: Dominant, very high I.Q., introvert Designated Role – Logical Design / JAD Leader

Resource Investigator - extrovert, good at making outside contacts and developing ideas Traits: Stable, dominant, extrovert Designated Role – Client Interface / User Requirements / User Access

Monitor Evaluator - shrewd and prudent, analytical Traits: High I.Q., stable, introvert Designated Role – Physical Design

Shaper - dynamic and challenging Traits: Anxious, dominant, extrovert Designated Role – Team Leaders

Implementer - practical, loyal and task orientated Traits: Stable and Controlled Designated Role – Documentation

Completer Finisher - meticulous and with attention to detail also full of nervous energy Traits: Anxious, introvert Designated Role – Developers

Team Worker - caring and very person orientated Traits: Stable, extrovert, low in dominance Designated Role – Administration

Specialist - high technical skill and professional as opposed to organisational prime loyalties Traits: Very high I.Q., introvert, passive, single-minded Designated Role – Subject Matter Expert

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2d - Optimal Traits for Combined Roles

Coordinator / Shaper Designated Role – Project Manager / Team Leaders Traits: stable dominant, extrovert / anxious, dominant, extrovert

Implementer / Team Worker Designated Role – Documentation / Administration Traits: stable and controlled / stable, extrovert, low in dominance

Completer Finisher / Specialist Designated Role – Developers / Subject Matter Experts Traits: anxious, introvert / very high I.Q., introvert, passive, single-minded

Plant / Monitor Evaluator Designated Role – Logical Design / JAD Leader / Physical

Design Traits: dominant, very high I.Q., introvert / high I.Q., stable, introvert Resource Investigator Designated Role – Client Interface / User Requirements / User

Access Traits: stable, dominant, extrovert

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3 - Optimal attitude – “R.I.S.E. TEAM”

(Or How to Manage the Psychological Role)

Respect for the Individual

Integrity in Our Dealings With Others

Stewardship of Resources in our Care

Excellence in Everything We Do

TEAM Principles Must Prevail

Nobodys Perfect But A Team Can Be Es

Technology

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