July 2018riverlandfcu.org

Member MattersF E D E R A L C R E D I T U N I O N

The quarterly newsletter of RiverLand Federal Credit Union because Members Matter!

No Pay for90 DAYS

No Money Down • Up-to 60 Months Terms* 1.99Rates as low as

%APR*

with automated payments

If you have a vehicle financed elsewhere, we may be able to refinance your loan and reduce your rate. Depending on your loan balance, rate, and remaining term, you could save hundreds, maybe even thousands, of dollars and put your saved cash to good use elsewhere. And, if your vehicle is paid for, you may qualify to finance it at our low rates and use the funds for whatever you choose!

New, Used, and Refinanced Vehicles

Cars, Trucks, and SUVs!

3.99Rates as low as

%APR*

with automated payments

*As low as rate is subject to borrower’s credit history, repayment term, and collateral. These rates and terms are available for a limited time to qualifying borrowers on specified collateral loans with qualified automated payments and may increase if qualified automated payments cease. Monthly payment examples per $1,000 borrowed: 1.99% APR=60 payments of $17.52 and 3.99% APR=60 payments of $18.41. Refinancing excludes current RiverLand loans. Restrictions and limitations apply. Call for details.

Apply now, these rates won’t last forever!riverlandfcu.org • 504.576.5800x2 • 800.586.4RCU(4728)x2

Boats, Motorcycles, RVs, ATVs, Tractors, Wet Bikes, & More!

Can Add Value To Your Biggest Investment!A Home Equity Line of Credit

In order to be considered for volunteer service, all candidates must meet specific minimum qualification standards. Each petition submitted to the Nominating Committee must be in writing and must state, at least, that the candidate:

Possesses areas of knowledge, experience or interest pertinent to the Credit Union’s future (please attach resumé).

Has a good credit standing and agrees to a credit investigation.

Is willing to accept the responsibilities of elected or appointed office.

Will be able to act independently and objectively regardless of external relationships with other Directors and employees.

Is not an employee of this or a competing financial institution.

Has not been a management employee of this Credit Union for at least twelve (12) months prior to the election date.

Understands the expectations of regular meeting attendance and the pursuit of educational opportunities relating to their Credit Union responsibilities.

Any member or incumbent wishing to be considered for a volunteer position must petition the Nominating Committee no later than August 31, 2018.

Petitions must be in writing and sent to: Nominating Committee Mike Bermingham, Chairman RiverLand Federal Credit Union Mail: 639 Loyola Ave. – Suite 220 New Orleans, LA 70113 Interoffice Mail: L-ENT-RCU Email: petitions@riverlandfcu.org

Understands and accepts the commitment of time for attendance at regular meetings, special meetings, planning seminars, and educational workshops.

Has not been removed, as an elected official, for cause, for at least three (3) years prior to petitioning for nomination.

Is agreeable to nomination and will serve if elected to office.

Notification will be mailed by September 15th to those candidates that do not meet the minimum standards.

The Nominating Committee will begin accepting petitions to determine the committee’s selection for nominations and the entire slate of candidates will be included in the October newsletter.

If you have any questions concerning the election process for submitting petitions for the Board, contact Carol Irby, RiverLand President/CEO, at 504.576.5800.

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2019 Election of OfficialsElection Procedures

Credit Union members wishing to be considered for volunteer service on the Board of Directors should review the information and procedures outlined below.

At the 2019 Annual Meeting, three positions on the Board of Directors, each having a three-year term, will be filled. According to the bylaws addressing election procedures, each year members will be notified of the upcoming election and of the positions to be filled. Election at the Annual Meeting will be by ballot. There will be no nominations from the floor at the Annual Meeting. Instructions for voting by absentee ballot will be included in the October newsletter.

Standing from left: Brian Burns, Jules Graham, Doug Boss & Russell Jackson.Seated from left: Jack Hanemann, Rochelle Oatis & Chris Clement.The management team and staff would like to recognize and

say ”Thank You!” to the volunteers who have given selflessly of their time serving RiverLand Federal Credit Union. Volunteer service is an integral part of what distinguishes credit unions from “for profit” financial institutions. RiverLand continues to maintain an outstanding reputation with its members and among peers. Without the dedication of our Board of Directors and Audit Committee, individuals who volunteer their service without pay, RiverLand would not be the viable financial institution that it is today. Please join us in acknowledging our volunteers and saying “Thank You!”

Board of DirectorsBrian Burns, ChairmanRochelle Oatis, Vice Chair Chris Clement, SecretaryDoug Boss, TreasurerJules GrahamJack HanemannRussell Jackson

Audit CommitteeAppointed by theBoard of Directors

Robert T. Spencer, Jr., ChairmanJared ReganFrank Williford Elizabeth Wotawa

Board of Directors

Volunteers

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A Home Equity Line of Credit

*Annual Percentage Rate (APR) is variable and may change quarterly. APR will be based on the published Wall Street Journal Prime and may vary according to combined loan to value and borrowers’ credit score. A .25% rate reduction will apply if borrowers make qualified automated payments. Your APR will never be less than 3.50% or exceed 18% or the maximum allowed by law. RiverLand shall pay customary closing costs excluding parish/county assessed documentation fees or a borrower elected certified appraisal. Loan cancellation within the first 36 months may result in the repayment of credit union-paid closing costs. Minimum initial draw is $2,500 or as determined by state law. Property must be owner occupied. Restrictions and limitations apply; call for details.

Apply Today!

4.75% with automated payments

Rates as low as

APR*

riverlandfcu.org • 504.576.5800x2 • 800.586.4RCU(4728)x2

Can Add Value To Your Biggest Investment!

With home values and interest rates on the rise, there’s never

been a better time to renovate before rates go up! Whether

you’re looking to make your backyard the perfect oasis for your

summer staycation or want to upgrade a kitchen or bath, our

Home Equity Line of Credit is the right tool. You can use the

built up equity in your home to finance renovations that will

increase your home’s overall value and enjoyment the whole

family can appreciate. Don’t hesitate, call us today to discuss

your home equity options!

• Credit Limits as High as $500,000

• Low-to-No Closing Costs*

• Up to 20-Year Terms

• No Application Fees

Your home’s equity provides a low-cost way to borrow!

Before You Go!

MEMBER SERVICES

Can Add Value To Your Biggest Investment!

Dormant Account Fee ReminderA dormancy fee of $25 will be assessed monthly on any deposit or share account with a balance of less than $100 that has not had a member-initiated transaction within the past 12 months. In order to avoid the dormancy fee, we encourage you to activate your account. Please call one of our friendly Member Service Representatives to discuss your options.

Account Disclosures RiverLand’s account disclosures are always available to members upon request. Disclosures include the Membership & Account Agreement, Funds Availability Policy, Privacy Policy, Electronic Funds Transfer Agreement & Disclosure, Truth-in-Savings Disclosure, Fee Schedule, Business Continuity Plan, and others. If you would like a copy of any disclosure, you may obtain one from our website (riverlandfcu.org) or call one of our friendly Member Service Representatives, and we will be glad to mail one to you.

For the safety and security of your account, we may block certain debit and credit card transactions that appear to be unusual activity or potentially fraudulent. Whether you're planning on traveling just a few states away, or to a foreign country, notify us of your upcoming travel plans first. This will help prevent your card from being declined when you use it.

Just call, or send us a secure email through our website, to let us know when and where you are traveling. It takes just a moment and you’ll have the peace of mind knowing your card is available when you need it.

504.576.5800x4 · 800.586.4RCU(4728)x4 · riverlandfcu.org

Briefs

Don’t have your debit or credit card declined for out-of-state activity!

Contact us before you set off on your next trip,so you’re ensured uninterrupted account access:

Let Us KnowBefore You Go!

When you switch to Sprint®, you can get a $100 cash reward for each new line you activate, up to three lines. That’s Sprint’s best plan with unlimited talk, text, data, and HD-streaming including Hulu!

During The Summer of Hundreds, You Get:• $100 cash reward for each new line activiated

with Sprint*

• $50 loyalty cash reward every year for each line activated or transferred*

• $50 cash reward for every line transferred into the program*

• 25% discount on eligible accessories*Three lines total, including all activated and tranferred lines.

Here’s How To Sign Up For Sprint Cash Rewards:

1 Become a Sprint customer and mention you’re a credit union member

2 Register at LoveMyCreditUnion.org/SprintRewards

3 Allow six to eight weeks to see cash rewards directly deposited into your credit union account

Chip Credit Cards

*Mastercard® and the Mastercard® Brand Mark are registered trademarks of Mastercard® International Inc.

Coming Early Fall!

888

Main Office • 504.576.5800 • 800.586.4RCU (4728) 639 Loyola Ave. · Suite 220 · New Orleans, LA 70113 9 a.m. – 4 p.m. · Mon – Fri ATM Location – Building hours

Entergy Inter-Office Mail Unit L-ENT-RCU Entergy UDC 8.576.5800

Gretna Office • 504.365.3646 1001 Virgil St. · Gretna, LA 70053 9 a.m. – 4 p.m. · Mon – Fri

Jackson Office • 601.368.5200 1340 Echelon Pkwy. · Jackson, MS 39213 10 a.m. – 3 p.m. · Mon – Fri ATM Location – Building hours

Jefferson Office • 504.840.2600 4809 Jefferson Hwy. · Jefferson, LA 70121 9 a.m. – 1:50 p.m. & 2:30 – 4 p.m. · Mon – Fri ATM Location – 24 hours

Morgan City Office • 985.380.8017 1234 David Dr. · Suite 107 · Morgan City, LA 70380 9 a.m. – 4 p.m. · Mon – Fri

Port Gibson Office • 601.437.6472 Grand Gulf Nuclear Station 7003 Bald Hill Rd. · Port Gibson, MS 39150 9 a.m. – 4 p.m. · Mon – Fri ATM Location – Building hours

Taft Office • 504.739.6860 Waterford 3 · 17265 River Rd. · Killona, LA 70057 9 a.m. – 1:50 p.m. & 2:30 – 4 p.m. · Mon – Thurs (Closed Fridays) ATM Location – Building hours

Woodlands Office • 281.297.5556 10055 Grogan’s Mill Rd. · The Woodlands, TX 77380 9 a.m. – 1:50 p.m. & 2:30 p.m. – 4 p.m. · Mon – Fri ATM Location – Building hours

Shared Branch Locations – More Than 5,000 Nationwide Toll Free: 888.SITE.COOP (888.748.3266) Website: riverlandfcu.org Mon – Fri Hours: Vary by location Saturday Hours: Vary by location Baton Rouge 6725 Siegen Ln. – Ste K Hammond 1115 W. University Ave. Harvey 1530 Lapalco Blvd. – #5 LaPlace 350 Belle Terre Blvd. Mandeville 238 Lafitte St. Metairie 5500 Veterans Blvd. Slidell 1512 Gause Blvd.

Free ATM Locations – More Than 75,000 Nationwide Toll Free: 888.SITE.COOP (888.748.3266) Website: riverlandfcu.org

Loans by Phone & Internet 504.576.5800x2 · 800.586.4RCU(4728)x2 Website: riverlandfcu.org

“TONEY” Audio Response 504.525.9447 · 800.648.2342

Mastercard® Debit & Credit Cards – 24 Hours Lost or Stolen Card Transaction Assistance Line 800.682.6075 888.526.0404

Fax Website 504.576.5805 riverlandfcu.org

MANAGEMENT STAFFMEMBER SERVICES

CURRENT RATES

LOCATIONS, HOURS, & PHONES

LOAN RATES Annual Percentage Rate New, Used, & Refinanced – Cars, Trucks, & SUVs (100% financing/60 months/with automated payments) as low as 1.99%**

New, Used, & Refinanced – Recreational Vehicles such as Boats, Motorcycles, RVs, ATVs, Motor Homes, & Tractors (100% financing/60 months/with automated payments) as low as 3.99%**

Home Equity Loans rates as low as prime minus .25%

Signature Loans (12 months) 5.99%*

Mastercard® (no annual fee) Platinum 7.90%

Call us for a complete list of loan rates and terms.

*Available for a limited time to qualified borrowers. Restrictions and limitations apply. Call for details. Monthly payment example per $1,000 borrowed=12 payments of $86.06. **As low as rate is subject to borrower’s credit history, repayment term, and collateral. These rates and terms are available for a limited time to qualifying borrowers on specified collateral loans with qualified automated payments and may increase if qualified automated payments cease. Monthly payment examples per $1,000 borrowed: 1.99% APR=60 payments of $17.52 and 3.99% APR=60 payments of $18.41. Refinancing excludes current RiverLand loans. Restrictions and limitations apply. Call for details.

INVESTMENT ACCOUNTS

Dividend rates on investment accounts are reviewed each Monday. Rates shown below were paid June 4, 2018. Yields reflect monthly compounding. The minimum balance requirement on accounts listed below is $1,000 unless otherwise noted (see Truth-in-Savings Disclosure for complete information).

Annual AnnualTERM/TYPE RATE YIELDHSA – no minimum balance .74% .75%Money Market IRA – $100 minimum balance $100,000 or more .74% .75% $100 - $99,999 .49% .50%Money Market Savings .39% .40%Money Market Checking .15% .15%

STEP-UP CERTIFICATES

With our Step-Up Certificates, you may increase, or “Step-Up” your earnings rate one time (for the remainder of your term) to the current rate on a like-term certificate. Activating Step-Up is easy, there’s no cost, and it can be done after just half of the certificate term. Step-Up Certificate Rates are also available on IRAs and HSAs. $10,000 minimum on Step-Up Certificates.

Annual AnnualCERTIFICATE TERM RATE YIELD60-month 2.18% 2.20%36-month 1.69% 1.70%24-month 1.44% 1.45%18-month 1.09% 1.10%12-month 1.09% 1.10%

HOLIDAY CLOSINGS

Early withdrawal penalties may apply, see account disclosures.

Year 2018September 3rd .................................................... Labor DayNovember 22nd ...................................... Thanksgiving DayDecember 24th .............................................Christmas EveDecember 25th ............................................ Christmas Day

President/CEO Carol L. Irby Chief Financial Officer Lori Lassere-Bourg Vice President of Operations Rhonda Cubbedge Vice President of Marketing Charmaine Bocage Russo Vice President of Lending Patricia Unsworth Vice President of Info Technology George Lunsford

May 2018 May 2017 Total Assets $244,439,364 $230,296,446Total Funds $220,789,926 $209,192,213Total Loans $205,515,922 $189,742,320Total Members 14,764 14,468

STATISTICS

FOR EVERYONEShared BranchingChecking AccountsChecking Accounts with Courtesy PayMoney Market Checking AccountsFresh Start Checking AccountsDebit CardsFREE ATM ServicesOnline Imaged Check CopiesInternet BankingInternet Bill-Paying ServiceMobile BankingFlashDepositSendMoneyFlashViewMoney ManagerElectronic Account StatementsElectronic Account Transfers“TONEY” Audio Response Teller (24/7)Internet WebsiteDirect Deposit & ACH DepositsLifetime & Full Family Membership

FOR THE SAVERSavings AccountsMoney Market AccountsCertificate AccountsHSAs (Health Savings Accounts)Christmas Club AccountsIRAs (Individual Retirement Accounts)

FOR THE BORROWERNew & Used Car, Truck, Boat, Motorcycle, RV, & ATV LoansNew & Used Vehicle RefinancingHome Equity LoansHome MortgagesMastercard® Accounts (Platinum, Gold, Classic, & Secured)RCAs (Revolving Credit Accounts)Seasonal Loans (Low Rate/12 Months)Signature LoansSavings & Certificate Secured LoansGAP Vehicle Loan ProtectionMechanical Repair Coverage for Vehicles Low-Cost Loan Payment Protection: Life, Disability, & Involuntary Unemployment

LOAN SERVICESFast Loan ApprovalsLoans-by-Phone Application ProcessingSecure Internet Application ProcessingNew & Used Car Valuations Online

ADDITIONAL SERVICESWire Transfers of FundsU.S. Savings Bonds RedemptionOfficial ChecksMoney OrdersTurboTax® for the WebPostage StampsQuarterly NewsletterCourteous, Professional Service

INSURANCE SERVICESFree Accidental Death & Dismemberment InsuranceAffordable Auto, Home, & Personal Lines