No Bullshit Social media for siouxland chamber

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The All-Business, No-Hype Guide to Social Media Marketing The Stories Behind The Book Erik Deckers Siouxland Social Media Conference Sioux City, Iowa nobullshitsocialmed ia.com

Transcript of No Bullshit Social media for siouxland chamber

The All-Business, No-Hype Guide to Social Media Marketing

The Stories Behind The

Book

Erik DeckersSiouxland Social Media

ConferenceSioux City, Iowa

nobullshitsocialmedia.com

The All-Business, No-Hype Guide to Social Media Marketing

• You must be human• You must engage• You must join the conversation

What the purists say ...

sxch.husxch.hu

The All-Business, No-Hype Guide to Social Media Marketing

•How to drive business•How to plan strategically•How to measure it

What the purists don’t say ...

Mike Baldwin - Shutterstock.comMike Baldwin - Shutterstock.com

The All-Business, No-Hype Guide to Social Media Marketing

Finding the B.S.

Sara George (Jason's Mom)

The All-Business, No-Hype Guide to Social Media Marketing

Finding The B.S.

Greg Tackett

The All-Business, No-Hype Guide to Social Media Marketing

You can't sellvia social media?

The All-Business, No-Hype Guide to Social Media Marketing

BULL!

iStockPhoto.comiStockPhoto.com

The All-Business, No-Hype Guide to Social Media Marketing

Finding The B.S.

Jim Olenbush,Austin, TX

The All-Business, No-Hype Guide to Social Media Marketing

You "have to" engage and join

the conversation?

The All-Business, No-Hype Guide to Social Media Marketing

iStockPhoto.comiStockPhoto.com

BULL!

The All-Business, No-Hype Guide to Social Media Marketing

Finding The B.S.

Fiskateers Roll Call!!

The All-Business, No-Hype Guide to Social Media Marketing

You can't measure social

media?

The All-Business, No-Hype Guide to Social Media Marketing

iStockPhoto.comiStockPhoto.com

BULL!

The All-Business, No-Hype Guide to Social Media Marketing

You can sell, advertise,and measure

Synthmaniac on Shutterstock.comSynthmaniac on Shutterstock.com

But you need a strategy

The All-Business, No-Hype Guide to Social Media Marketing

7 Business Drivers ofSocial Media Marketing

• Enhance branding/marketing• Protect your reputation (crisis

communication)

• Enhance PR• Build community• Improve customer service• Aid research & development• Grow sales & leads

The All-Business, No-Hype Guide to Social Media Marketing

Enhance Branding/Marketing

The All-Business, No-Hype Guide to Social Media Marketing

Protect Your Reputation

The All-Business, No-Hype Guide to Social Media Marketing

Enhance PR

Matt Callow on Shutterstock.comMatt Callow on Shutterstock.com

The All-Business, No-Hype Guide to Social Media Marketing

Build Community

FAIT ICI

The All-Business, No-Hype Guide to Social Media Marketing

Enhance Customer Service

iStockPhoto.comiStockPhoto.com

The All-Business, No-Hype Guide to Social Media Marketing

Aid R&D

The All-Business, No-Hype Guide to Social Media Marketing

Grow Sales

Miss Shirley’sMiss Shirley’s

The All-Business, No-Hype Guide to Social Media Marketing

Now What?

Dieaugenwiede on Shutterstock.comDieaugenwiede on Shutterstock.com

The All-Business, No-Hype Guide to Social Media Marketing

What about ROI?

sxch.husxch.hu

The All-Business, No-Hype Guide to Social Media Marketing

7 Business Drivers ofSocial Media Marketing

• Enhance Branding/Marketing• Protect Your Reputation• Enhance PR• Build Community• Improve Customer Service• Aid Research & Development• Drive Sales & Leads }

You can measurethese two in $$$

The All-Business, No-Hype Guide to Social Media Marketing

What about ROI?

sxch.husxch.hu

The All-Business, No-Hype Guide to Social Media Marketing

What about ROI?

What do I get in What do I get in return?return?

Customer Satisfaction Scores

Higher Search Engine Results

New Product Ideas

Lower Cost-Per Lead

Lower Call Center Costs

More Online Media Coverage

More Subscribers

Faster Response Times

Faster Response TimesWebsite Traffic

Higher Retention Rate

The All-Business, No-Hype Guide to Social Media Marketing

Being Social...

Lasse Kristensen on Shutterstock.comLasse Kristensen on Shutterstock.com

The All-Business, No-Hype Guide to Social Media Marketing

...is about relationships

City of PikevilleCity of Pikeville

The All-Business, No-Hype Guide to Social Media Marketing

NoBullshitSocialMedia.com

Jason Falls@JasonFalls

Erik Deckers@edeckers

There’s more where this came from!