NLP Presentation - David Allen

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    If you donIf you dont control where yout control where yourere

    heading, youheading, youll end up somewherell end up somewhere

    you donyou dont want to bet want to be

    The Fundamental Basics of NLPThe Fundamental Basics of NLPBusinet Conference, Florence (12Businet Conference, Florence (12thth November 2010)November 2010)

    Presented by: David AllenPresented by: David Allen

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    What is Neuro Linguistic Programming ??What is Neuro Linguistic Programming ??

    NLP is the study of what works in thinking,NLP is the study of what works in thinking,

    language and behaviour. It is a way of coding andlanguage and behaviour. It is a way of coding and

    reproducing excellence that enables you toreproducing excellence that enables you to

    consistently achieve the results that you want, bothconsistently achieve the results that you want, both

    for yourself, for your work and your lifefor yourself, for your work and your life..

    Sue Knight (Author, NLP at Work)Sue Knight (Author, NLP at Work)

    To maximise your results using NLP, you must first of allTo maximise your results using NLP, you must first of all

    understand how the unconscious mind works, as this is whatunderstand how the unconscious mind works, as this is what

    drives our behaviour, our ability to communicate and ultimatelydrives our behaviour, our ability to communicate and ultimately

    impacts the results we achieveimpacts the results we achieve..

    Businet Conference, Florence (12th November 2010)

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    NNeuroeuro

    The Nervous System through which our environment and the experieThe Nervous System through which our environment and the experiences we have are processed using our 5 key senses;nces we have are processed using our 5 key senses;

    VisualVisual AuditoryAuditory KinestheticKinesthetic

    OlfactoryOlfactory GustatoryGustatory

    LLinguisticinguistic

    The Verbal and Non Verbal systems of communication through whichThe Verbal and Non Verbal systems of communication through which our neural representations are coded, given order andour neural representations are coded, given order and

    given meaning and include;given meaning and include;

    PicturesPictures

    SoundsSounds

    FeelingsFeelings

    SmellsSmells

    TastesTastes

    Words (self talk)Words (self talk)

    PProgrammingrogramming

    The ability to discover and utilise the programs that we run intThe ability to discover and utilise the programs that we run internally through our neurologicalernally through our neurological

    systems which help us achieve our specific and desired outcomessystems which help us achieve our specific and desired outcomes (external communication and(external communication and

    behaviors).behaviors).

    What is Neuro Linguistic Programming ??What is Neuro Linguistic Programming ??

    Businet Conference, Florence (12th November 2010)

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    The Power of the Unconscious MindThe Power of the Unconscious Mind

    Businet Conference, Florence (12th November 2010)

    Organises and stores memoriesOrganises and stores memories

    Runs and preserves the human bodyRuns and preserves the human body

    Controls and maintains perceptionControls and maintains perception receives / transmits perceptions to the conscious mindreceives / transmits perceptions to the conscious mind

    Enjoys serving the conscious mind, but needs a clear set of insEnjoys serving the conscious mind, but needs a clear set of instructions to followtructions to follow

    Needs repetition until a habit is fully installedNeeds repetition until a habit is fully installed driving a car / song lyricsdriving a car / song lyrics

    Works on the principle of least effortWorks on the principle of least effort

    Maintains instincts and generates habitsMaintains instincts and generates habits

    Takes everything personally and literallyTakes everything personally and literallypower of suggestionpower of suggestion

    Is programmed to continually seek out more and more informationIs programmed to continually seek out more and more information

    DOES NOT PROCESS NEGATIVES !!!!DOES NOT PROCESS NEGATIVES !!!!

    How does ourHow does ourUNCONSCIOUS MINDUNCONSCIOUS MINDwork ?work ?

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    The Power of the Unconscious MindThe Power of the Unconscious Mind

    Businet Conference, Florence (12th November 2010)

    Crossing the Conscious / Unconscious boundaryCrossing the Conscious / Unconscious boundary

    UnconsciousIncompetence

    ConsciousIncompetence

    ConsciousCompetence

    UnconsciousCompetence

    Youdontknow what you dont know

    Youdoknow what you dont know

    Moving from negative to neutral then into positive

    Highly effective behaviour achieved

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    Thinking & Communication PatternsThinking & Communication Patterns

    NLP Model of CommunicationNLP Model of Communication

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    So how do we filterSo how do we filterall of this information?all of this information?

    DELETE THE INFORMATION

    DISTORT THE INFORMATION

    GENERALISE THE INFORMATION

    In computer terms we are exposed to more than 2bn bits of information every second.

    The brain can only process approx 134 bits of information in that same second.

    Thinking & Communication PatternsThinking & Communication Patterns

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    Which sentence below demonstrates the correct use of grammar

    QUESTION:QUESTION:

    How many of youHow many of you DELETED the important piece ofDELETED the important piece of

    informationinformation ??

    The yolks of eggs are whiteThe yolks of eggs are white

    OrOr

    The yolk of eggs is whiteThe yolk of eggs is white

    Thinking & Communication PatternsThinking & Communication Patterns

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    Interpreting information as something other than the reality it actually is, is calledDISTORTION

    I conudlt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg. Thephaonmneal pweor of the hmuan mnid, aoccdrnig to rscheearch atCmabrigde Uinervtisy, manes taht it deosn't mttaer in waht oredr theltteers in a wrod are, the olny iprmoatnt tihng is taht the frist and lsat

    ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitllraed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raedervey lteter by istlef, but the wrod as a wlohe.

    Amzanig huh? And you awlyas tghuoht slpeling was ipmorantt.

    Thinking & Communication PatternsThinking & Communication Patterns

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    Describe what you see ?

    Thinking & Communication PatternsThinking & Communication Patterns

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    Thinking & Communication PatternsThinking & Communication Patterns

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    Now what do you see ?

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    Thinking & Communication PatternsThinking & Communication Patterns

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    Which way does the door open now?

    We expected the door to open in a certain way based on a

    generalisationgeneralisation of how a door and its handle correlate toone another.

    But we did not have a complete set of information.

    Door Hinges

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    Typically we run external information through our internal processing and create an InternalRepresentation (IR) of that event. Our IR is based on the different aspects of our senses

    and may include:

    InternalInternalRepresentational SystemsRepresentational Systems

    Businet Conference, Florence (12th November 2010)

    Thinking & Communication PatternsThinking & Communication Patterns

    Visual

    Auditory

    Kinesthetic (Feelings)

    Olfactory (Smell)

    Gustatory (Taste)

    Our IR can be measured through a simple evaluation questionnaire and

    is expanded out to highlight what our preferred thinking andcommunication pattern.

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    The real benefit of being able to understand and recognise your own,or someone else's, preferred thinking and communication patterns, is

    the opportunity and choice it then provides to help you modify andinfluence behaviour in such a way as to achieve your desired

    outcome or goals.

    InternalInternalRepresentational SystemsRepresentational Systems

    Businet Conference, Florence (12th November 2010)

    Thinking & Communication PatternsThinking & Communication Patterns

    V - Visual

    A - Auditory

    K - Kinesthetic (Feelings)

    Ad - Auditory Digital (Process)

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    Businet Conference, Florence (12th November 2010)

    Reading & harnessing nonReading & harnessing non--verbal communicationverbal communication

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    Good communication is about keeping your message clean, concise and relevant to the

    person or persons you are interacting with.

    Communication ???Communication ???

    The meaning of communication is the response you get.

    The true test of your communication skills should be measured by the response you get backand whether this meets the outcome you had in mind.

    There are no resistant communicators,

    only inflexible ones.

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    CommunicationCommunication

    In 2007 the United Nations sought feedback from its member nations on a keyglobal issue, they asked one simple question;

    Question - Please provide an honest opinion about solutions that would help solve

    the food shortage issue facing the rest of the world.

    This question was a huge failure because;

    In AFRICA they didnt know what FOOD meant

    In EASTERN EUROPE they didnt know what HONEST meant

    In WESTERN EUROPE they didnt know SHORTAGE meant

    In CHINA they didnt know what OPINION meant

    In the MIDDLE EAST they didnt know what SOLUTION meant

    In SOUTH AMERICA they didnt know what PLEASE meant

    And in the USA they didnt know what REST OF THE WORLD meant

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    Thinking & Communication PatternsThinking & Communication Patterns

    NLP Model of CommunicationNLP Model of Communication

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    Thinking & Communication PatternsThinking & Communication Patterns

    State of Mind Video SequenceState of Mind Video Sequence

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    Thank you forThank you for

    listening.listening.