‘FROM THE INSIDE OUT’: EDS CONFERENCE 2015

Nicholas Lewis, Library Director, UEA

10 & 11 June University of East Anglia

“Discovery systems have had a lasting effect on libraries and the way we deliver information literacy and skills training. “They give students a ‘way in’; an introduction to searching for information using a system that has a search box that is already familiar to those accustomed to searching Google. “They allow students to familiarise themselves with search strategies and limiters before moving on to specialist databases.”

‘One system, many flavours: discovery systems and information literacy’ Sarah Roughley, Liaison Librarian, University of Liverpool Library

UKSG eNews (2015)

UEA: WHAT WE LOVE ABOUT EDS UX incl. mobile, as important as the content Management interface Knowledgebase – KB+ Not tied to one LMS Potential for interoperability, e.g. Ebsco Orbit

and yet …

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Meeting Researchers Where They Start: Streamlining Access to Scholarly ResourcesRoger C. Schonfeld (2015)

Ithaka S&R Report on Researcher Access to Scholarly Resources:Discovery services “… do not initiate even a substantial minority of content accesses to major content platforms”. “Google and Google Scholar are comparatively important discovery starting points.”“Authentication and authorization to licensed e-resources must work effectively without regard to the researcher’s starting point.”“Google Scholar keyword or citation alert indicates newly available content typically days if not weeks before it is indexed by one of the index-based search services.”

CHALLENGES TO LIBRARY DISCOVERY PER SE

HOW WILL EBSCO RESPOND TO CHALLENGES?

UX: already doing a great job and new initiatives to be announced

Discovery and Cloud reliability: wider than EBSCOResilience, backup & user expectations, ubiquitous 24/7/365, transatlantic mirror?

LMS Futures and Discovery – integration & supplier agreements

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HOW WILL WE RESPOND TO CHALLENGES?Discovery and Google – what makes the Library offering different? Information literacy (building on last year’s theme)

Configuring and customising (the University’s “online library”)

UX and Ethnography

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HOW WILL WE RESPOND TO CHALLENGES?A more credible option for PGRs and researchersMany different use cases, assignments and touchpoints during a student’s and researcher’s lifetime

“Rather than trying to focus on specific tasks related to the system that their current project covers, as is all too often the approach taken, a more holistic, ethnographic perspective is vital”? Meeting Researchers Where They Start: Streamlining Access to Scholarly Resources

Roger C. Schonfeld (2015), p.13