Nielsen x DataScience SG Meetup (Apr 2015)

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SMU SCHOOL OF BUSINESS (SR 2.2) 20 APRIL 2015 Singapore Data Science InnovaEon Lab/InsEtute The Nielsen Company (Singapore) 47 ScoQs Road #1300 Goldbell Towers Singapore 228233 DATASCIENCE.SG MEETUP LOCATIONBASED ANALYTICS FOR MARKETING RESEARCH Nielsen Singapore Data Science Innovation Lab

Transcript of Nielsen x DataScience SG Meetup (Apr 2015)

Page 1: Nielsen x DataScience SG Meetup (Apr 2015)

SMU  -­‐  SCHOOL  OF  BUSINESS  (SR  2.2)  

20  APRIL  2015  

Singapore  Data  Science  InnovaEon  Lab/InsEtute  The  Nielsen  Company  (Singapore)  47  ScoQs  Road  #13-­‐00  Goldbell  Towers  Singapore  228233  

DATASCIENCE.SG  MEETUP    LOCATION-­‐BASED  ANALYTICS  FOR  MARKETING  RESEARCH  

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OUTLINE  

•  Brief  overview  of  Nielsen  •  Selected  case  studies:  

•  Eye  in  the  sky  

•  Large-­‐scale  survey  fieldwork  design  &  management  

•  Store-­‐matching  using  locaEon  informaEon  

•  Measuring  exposure  to  outdoor  adverEsing  

•  Q  &  A  

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Help  our  clients  have  the    most  complete  understanding    of  consumers  worldwide  

Our  Mission  

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Nielsen  –  A  Truly  Global  Company  •  Founded  in  1923    •  Global  footprint  in  >100  countries  around  the  world  •  Employs  >34,000  employees  globally  

Our  2012  revenue  was  USD$5.4  B  

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THE  LATEST  INDUSTRY  BENCHMARK...  

Source:  Global  Market  Research  2014  Report  by  ESOMAR                                (European  Society  for  Opinion  &  MarkeEng  Research)  

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Our  clients…  Buy  Watch  

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foresight  on  the  Asian  consumer.  

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Eye  in  the  Sky  Rural-­‐Urban  ClassificaHon  Using  Satellite  Images  

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RES  –  RETAIL  ESTABLISHMENT  SURVEY  Number  of  sales  outlets,  types  of  outlets  (market  size  &  composiEon)  

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SAMPLING  CENSUS  IN  LARGE  COUNTRIES  

E.g.  Indonesia  (1.9  million  square  kilometers)  

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•  In  RES,  a  target  country  is  ‘carved’  up  into  small  manageable  survey  areas  

•  StraEfied  sampling  used  to  ensure  representaEveness  of  data  collected  

•  E.g.:  Indonesia  

Rural-­‐urban  status  is  an  important  factor  in  the  straEficaEon  process  

Problem  Official  info  from  Indonesian  govt  is  not  current,  and  important  info  may  be  missing/unavailable  

STRATIFIED  RANDOM  SAMPLING  

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Step  1  

Turning  to  remote  sensing  (satellite  imagery  –  DigitalGlobe/RapidEye)  to  provide:    scien-fic,  objec-ve  and  con-nuous  monitoring  of  survey  regions  

Pilot  area:  Bali  

Land  use  report    

Step  2  

Step  3  

Computa-onal  Intelligence  

Machine    Learning  

Step  4  Rural-­‐Urban  classifier  

PROPOSED  METHODOLOGY:  SCIENTIFIC,  OBJECTIVE,  TRACTABLE  

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 PILOT  REGION:  BALI,  INDONESIA  

•  Bali  (smallest  of  34  provinces)  

•  Organized  into:  

Ø  Regencies  (Kapubaten)  Ø  Districts  (Kecamatan)  

Ø  Towns/Villages  (645  DESAs  =  Nielsen  survey  areas)  

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 RAPIDEYE  IMAGES  OF  BALI,  INDONESIA  

Bali  land  use  paQern  dataset:  383  DESAs  used  in  this  study    

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 GETTING  THE  GROUND  TRUTH  (RURAL  OR  URBAN)  

Crowd  sourcing  approach  

•  Group  of  human  volunteers  used  

•  Image  order  randomized  

•  Majority  voEng  strategy  adopted  to  derive  final  class  label  

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 RESULTS  FROM  TWO-­‐CLASS  APPROACH  

•  Results  from  1000  groupings  of  training  and  hold-­‐out  subsets  at  90%:10%  parEEon  raEo        

Results  are  saHsfactory  but  error  rates  sHll  too  high  to  meet  Nielsen’s  standard  for  data  quality  

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APPLYING  K-­‐MEANS  CLUSTERING  TO  BALI  DATASET  

Bali  land  use  paQern  dataset:  383  DESAs  used  in  this  study    

K-­‐Means  result  concurs  with  visual  observaUons!  

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Sub  sub  urban/Sub-­‐rural  areas:    -­‐ Region  with  large  open  areas  

-­‐ Undeveloped  land/  farmlands  

-­‐  Low  building  density  

Core  urban  areas:    -­‐ High  building  density  -­‐  LiQle/no  vegetaEon  cover  -­‐  LiQle/no  farmlands  

Core  rural  areas:    -­‐ Dense  vegetaEon  -­‐ Natural  lands  

Sub  urban  areas:    -­‐ Mix  of  buildings  &  farmlands  

-­‐  LiQle/no  dense  vegetaEon  

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 RESULTS  FROM  FOUR-­‐CLASS  APPROACH  

•  Results  from  1000  groupings  of  training  and  hold-­‐out  subsets  at  90%:10%  parEEon  raEo        

We  need  to  ascertain  that  the  new  set  of  results  is  significantly  beNer  than  the  one  from  the  two-­‐class  approach        

At  1%  test  level,  the  results  from  four-­‐class  approach  are  beQer!  

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 CONFIRMATION  OF  RESULTS  USING  NIGHT  IMAGERY  

Earth-­‐at-­‐Night  imagery  from  NASA-­‐Earth  observatory  &  NOAA  satellites  

Good  fit  between  our  classificaEon  results  and  the  EaN  images  

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TO  RECAP  

What  is  urban?  

AnalyEcs:  rigour  and  sustainable    

SoluEon  must  be  pracEcal  (cost)  

?  

!  

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Large-­‐scale  Survey  Fieldwork  Design  &  Management  Nielsen  Singapore  Data  Science  InnovaUon  Lab/InsUtute  

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 WHAT  IS  REQUIRED...  

                           Survey:  LisEng  of  32k  respondents  over  a  period  of  12  months                                                          (Jul14  –  May15)    

LisEng  released  by  Client:  

Phase  1   Phase  2   Phase  3   Phase  4  

~32K  (lisEng)   10,500  10,500  

7,000  3,500  

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 CHALLENGES  (1)  Client’s  requirement:  Similar  distribuEon  of  lisEngs  across  phases                Nielsen:  Task  allocaEon  (Field  work  efficiencies  +  ProducEvity)  =>  reduced  cost    (2)  Client  provided  address  &  postal  code  for  lisEngs  (with  name,  age,  race,  gender)                Nielsen:  Manual  sorEng  and  grouping  of  addresses  (32k  respondents)  require  weeks    

•  Time  consuming  to  check  addresses  manually  

•  Even  more  Eme  to  group  addresses  to  ensure  even  distribuEon  

•  No  classificaEon  of  dwelling  type  (public  vs.  private)  

•  Private  housing  has  restricted  access  (condo  names  not  provided  by  client)  

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OBTAINING  THE  LOCATION  INFORMATION  

TranslaUng  postal  codes  to  geocodes  (geo-­‐coordinates)  

Changi  Airport  

Paya  Lebar  Airbase,  Industrial  land  

Nature  reserve,        Central  Catchment  Area  

Jurong  Industrial  Estate  

Tengah  Airbase,  Agricultural  land  

Seletar  Airport  

Black:  Public  housing  Blue:  Private  housing  

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EVEN  DISTRIBUTION  (GROUPING  BY  POSTAL  REGIONS)  

Singapore  is  organized  into  postal  regions    • SG  postal  code  has  6  digits  • First  2  digits  denote  postal  region  • Each  building  in  postal  region  is  assigned  a  number  (last  4  digits)  

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LOCAL  CLUSTERING  WITHIN  EACH  POSTAL  REGION  

Clustering  is  applied  to  group  locaUons  by  proximity    • Same  methodology  applied  for  both  public  and  private  dwellings  

Yishun  (76)  

Woodlands/Sembawang  (73)   Marsiling/Admiralty  (75)  

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FINAL  SAMPLE  DISTRIBUTION  BY  PHASES  

Local  grouping  strategy  ensures:    • LocaEons  closed  to  one  another  are  visited  in  the  same  phase  • Methodology  is  fast          (clustering  <  5  mins)  • Manual  adjustment  can  be  used  to  fine-­‐tune  results    

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MAP  OF  INTERVIEWER  AND  RESPONDENT  LOCATIONS  FOR  SELECTED  SUBGROUP  –  PSO  RESULT  ILLUSTRATION  

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MAP  OF  INTERVIEWER  AND  RESPONDENT  LOCATIONS  FOR  SELECTED  SUBGROUP  –  PSO  RESULT  ILLUSTRATION  

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USING  GEOCODING  TO  MATCH  TWO  LISTS  OF  STORES  

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Name  of  Store   Store  Address  

Name  of  Store   Store  Address  

Key  observaEons:  •  May  have  similar  names  

among  store  list  •  Address  formats  are  

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   • Geocode  List  A  and  B  addresses  using  Google  API  

   • Plot  standardized  Geo-­‐coordinates  for  visual  view  of  overlaps  

   • Perform  matching  based  on  pairwise  distance  and  store  name  

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USEFUL  PYTHON  PACKAGES  

•  geopy:  easy  to  geocode/reverse  geocode  through  various  geocoder  APIs,  and  to  compute  geographical  distances  

•  python-­‐levenshtein:  Levenshtein  funcEon  produces  a  metric  for  fuzzy  string  matching  

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Scale:  1  :  10e6  

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Scale:  1  :  50’000  

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QUESTION:      HOW  CAN  WE  OBJECTIVELY  MEASURE  EXPOSURE  TO  OUTDOOR  ADVERTISING?  

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 IN  TODAY’S  MEDIA  ENVIRONMENT,  THE  EXPOSURES  TO  A  MESSAGE  PROVIDED  BY  OUTDOOR  ADVERTISING  ARE  MORE  VALUABLE  THAN  EVER.    BECAUSE  IT  IS  INCREASINGLY  DIFFICULT  TO  GET  MESSAGES  NOTICED  AND/OR  REMEMBERED,  THE  UNCLUTTERED  ENVIRONMENT  IN  WHICH  OUTDOOR  ADS  ARE  SEEN  (OFTEN  WITH  HIGH  FREQUENCY)  HELPS  TO  OVERCOME  PROBLEMS  OF  MEDIA  FRAGMENTATION  AND  SELECTIVE  PERCEPTION.      

       

-­‐-­‐-­‐  C.R.  Taylor  (2006)  

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MEASURING  EXPOSURE  TO  OUTDOOR  ADVERTISING  

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WE’RE  USED  TO  THE  IDEA  OF  ROUTE  PLANNING…  

…paths  possible  if  enough  digital  breadcrumbs  

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HOW  TO  FIND  WHEN  A  PERSON  GOES  PAST  A  BILLBOARD?  •  Looking  into  Google  Maps  API  for  Work  and  Google  DirecEons  (23  waypoints  allowed)  

•  Inside  a  Python  program  pass  a  request  like:hQps://maps.googleapis.com/maps/api/direcEons/json?origin=%221%20marnham%20street,%20brisbane,%20australia%22&desEnaEon=%22116%20daw%20street,%20brisbane,%20australia%22  

•  Returns  a  JSON  object,  with  the  (approximate)  paths  as  polylines:  

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HOW  TO  ENCODE/DECODE  THE  POLYLINE?  

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USE  A  GIS:    SEE  WHERE  TRAVEL  LINES  INTERCEPT  BUFFERS…  

…automate  using  Python  

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WHAT  OTHER  POSSIBLE  DATA  SOURCES  COULD  THERE  BE?  

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QUESTIONS?  

THANK  YOU!  

[email protected]  

[email protected]   [email protected]   [email protected]  

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