Nicole Larson Learn - ApprenticeshipNC · CCNA cert. Interviews/Cisco Apprentice selection. Job...
Transcript of Nicole Larson Learn - ApprenticeshipNC · CCNA cert. Interviews/Cisco Apprentice selection. Job...
Nicole Larson LearnCisco
As the Director of Cisco Services Academy, Nicole Larson Learn is responsible for creating and driving strategy, workforce planning, and talent development for Cisco Services Academy, which supports Cisco's $12 billion services business. Her team recruits, trains andmanages up to 1000 interns and full-time hires each year in the United States, Poland, United Kingdom, Mexico, India, and China. They also design and execute talent development programs ranging from three months to three years.Nicole joined Cisco in 2000 in San Jose, California, where she was a project manager in Internet Commerce. Two years later, she joined Advisory Services in Raleigh, North Carolina, to launch the first billable consulting group in Cisco. Nicole earned her MBA in International Management from the Thunderbird School of Global Management and her BBA in Marketing and International Business from the University of Iowa.
Registered Apprenticeship Training Using University Curriculum, Presented by:
Registered Apprenticeship Training Using University Curriculum
April 12, 2018
Nicole Learn – Director, Cisco Services AcademyGlendale Basnight – Apprenticeship Program Manager, Cisco Services Academy
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Massive YouthUnemployment
Perfect Storm
74MUnemployed Youth
Growing Skills Shortage
63%of CEOs see lack of skills
as a serious concern
Unprecedented Opportunity
50BillionDevices are web enabled requiring
higher levels of skills
McKinsey Center for Government, Education to Employment
PWC, 17th Annual Global CEO Survey
McKinsey Global Institute; IoT: Mapping the Value Beyond the Hype
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Connectivity
Digitize Access to Information• Email• Web Browser• Search
Networked Economy
Digitize Business Process• E-commerce• Digital Supply Chain• Collaboration
Internet of Everything
Digitize the WorldConnecting:• People• Process• Data• Things
Immersive Experiences
Digitize Interactions (Business & Social)• Social• Mobility• Cloud• Video
Intelligent Connections at the Heart of Cisco
Intelligent Connections
4© 2017 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialFastest Growing ICT Careers, OOH; BLS, www.bls.gov, ICTC, www.ic.gc.ca
Fastest Growing IT Careers
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The Cisco Apprenticeship Academy enables students to get on-the-job, hands-on training while completing their undergraduate degree.
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The Skills-to-Jobs Learning Experience
Simulations HackathonsSupports Personalized Instruction
Hands-On
What Students Learn• Networking
• Security and Cybersecurity
• IoT
• Programming
• Linux and General IT
How Students Learn• Learning by doing
• Problem-solving
• Project-based learning
• Initiative and leadership
• Real-world experiences
How Students Think• Customer-centric mindset
• Critical thinking
• Personal and social responsibility
• Business context
Courses in20+ Languages
Flexible Delivery
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Apprenticeship Programs
• High School Graduates• 3-Year Rotational Program across Cisco• Earn university bachelor’s degree
UK• 50 Apprentices in program | 20 Graduates• 100% in the business 1 year after graduation • 35% gender diversity and growing to 50% this year
• University students• Piloting with 3 universities near hiring hubs• Building a pipeline of diverse talent
US• 40 Apprentices in pilot• Built CCNA into their curriculum
• Piloting at 4 Universities• Cisco Networking Academies
MEXICO• 124 Apprentices in pilot• Built CCNA into their curriculum
A pathway into a career at Cisco by providing a one- to three-year apprenticeship program focused on technical and consultative skills.Apprenticeships combine education, exposure and experience to gain the practical skills with the knowledge required tobecome a Customer Support Engineer, Network Consulting Engineer, Project Manager,Systems Engineer and Business Analyst.
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Apprenticeship Tracks
Freshman Sophomore Junior Senior
General Ed and technical degree requirements
CCNA
CCNA cert
Interviews/Cisco Apprenticeselection
Job Rotations/Cisco ApprenticeshipPaid 24-40h per week (intern rate)
CCNA Security
Tech/soft skills on-the-job training
Graduate with BS degree*
Grad
Top students selected for
jobs in Cisco Services
Aug-Dec Jan-May May-July Aug-Dec Jan-May May-July
Interviews for full-time Cisco positions
At University
At Cisco
IoT
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Proposed DegreesBS Industrial Tech with concentration in Computer Network Technology
BS Information Technology
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Student Apprenticeship PathwaysCisco
Apprenticeship
Other Apprenticeship
NoApprenticeship
Top students selected for
jobs at
Other CompanyTop students selected for
Full-Time jobs at Apprenticeship
company
Students selected for
Full-Time jobs at other
companies
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• School evolving fast enough
• Attracting students to the program
• Instructor readiness
• Students ability to successfully pass the program
• Long-term commitment + partnership on both sides
Challenges
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Join with us in turning the perfect storm into global
opportunities
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