NICE Summer13_CB_Class06 and 07
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Transcript of NICE Summer13_CB_Class06 and 07
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One day, the father ofa very wealthy familytook his son on a tripto the country withthe express purpose ofshowing him how
poor people live.
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On their return fromtheir trip, the father
asked his son,"Did you see how poor
people live?
"Oh yeah," said theson.
What did you learn
from the trip?"askedthe father
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The son answered
" I saw that we have onedog....
and they had four .
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and they have a creek thathas no end.
We have a pool that reaches tothe middle of our garden.
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We have imported lanterns in our
garden and they have the stars atnight.
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Our patio reaches to thefront yard and they have
the whole horizon.
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We have a small piece
of land to live onand
they have fieldsthat go beyond oursight.
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We have servants
who serve us
..but theyserve others.
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We buy our food
.but theygrow theirs.
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We have walls around
our property to protectus
they have friends toprotect them."
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Then his son added, "Thanks Dad for
showing me how poor we are."
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Packaging is different
yet!!!
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..sO it i$ aLL ab0uT..
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P r t ice pe o n
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It is a process by which an
individual selects ,organizes andinterprets stimuli into a meaningful
and coherent picture of the world
PERCEPTION
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Absolute Threshold
Differential Threshold (JND)
Subliminal Perception
ELEMENTSOF PERCEPTION
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J.N.D is determined for two different reasons :
So that negative changes ( reductions in size, qualityetc) are not discernible to the public
So that positive changes ( improved packaging, largersize etc) are apparent to customers
JUSTNOTICEABLEDIFFERENCE
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Its the point at which a person candetect a difference between nothing
and something for a particularstimulus.
ABSOLUTETHRESHOLD
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TOBREAKTHECLUTTER
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The ability to perceivestimuli without beingconsciously aware.
Types Of Subliminal
Messages
True subliminal
Semi subliminal
Pseudo subliminal
SUBLIMATION
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DynamicsOf
Perception
PerceptualOrganization
PerceptualSelection
PerceptualInterpretation
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Perceptual selection refers to the fact
that consumers select only a smallportion of the stimuli to which theyare exposed for conscious processing.
PERCEPTUAL SELECTION
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a) NATURE OFSTIMULI
Brand Name
Physical Attributes
Package Design
Advertisements & Commercials
Copy Cla im s
Choice & Sex of Mod el
Posi t ion ing of a Model
Size of Ad
Topography
PERCEPTUALSELECTION
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BRANDNAME
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PACKAGEDESIGN
http://images.google.com/imgres?imgurl=http://www.americarx.com/ProductImages/aerosols/685404.jpg&imgrefurl=http://cgi.ebay.com/Axe-Deodorant-Body-Spray-For-Men-Kilo-4-Oz_W0QQitemZ5624454787QQcategoryZ29580QQcmdZViewItem&h=200&w=200&sz=10&hl=en&start=29&tbnid=948Mf9J5vpGUGM:&tbnh=104&tbnw=104&prev=/images?q=axe+deodorant&start=20&ndsp=20&svnum=10&hl=en&lr=&sa=N -
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PACKAGEDESIGN
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Copy Claims
Fair and lovely #1 fairness cream
Waves #1 Brand Of PakistanHAIER = 2nd Largest producer ofAC in Asia
ADVERTISEMENTSANDCOMMERCIALS
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COPYCLAIMS
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Choice & Sex of Model
ADVERTISEMENTSANDCOMMERCIALS
ERCEPTUAL
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ERCEPTUAL
SELECTIONCelebrity AD
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B) EXPECTATIONS
Slice of Life Appeal
Sex AppealFear Appeal
Topsy Turvy
PERCEPTUALSELECTION
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SLICE OF LIFE
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SEXAPPEAL
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FEARAPPEAL
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TOPSYTURVY
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MOTIVES
People tend to perceive the things they
need or want. Product advertising isconducted to cater each individualsspecial need, want and interest.
PERCEPTUALSELECTION
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STRATEGIES USED TO GAIN
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Jingles
Contrast Lack Of Contrast
STRATEGIES USED TO GA IN
ATTENTION
STRATEGIESUSED TOGAIN
ATTENTION
JINGLES
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JINGLES
C
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Creative Ads
Exotic Locations
Use Of Celebrities
Music
Print Size And Style
CONTRAST
C
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CONTRAST Creative Ads
C
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CONTRAST Use Of celebrit
L O C
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Absence Of Sound
White Background
InfomercialAdvertorials
LACKOFCONTRAST
CONTRAST
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millions of spectators
CONTRAST Absence of sound
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DynamicsOf
Perception
PerceptualOrganization
PerceptualSelection
PerceptualInterpretation
P O
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There is a tendency to obtain meaningfrom the totality of stimuli, a sort ofGestalt meaning.
PERCEPTUALORGANIZATION
P O
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Principles ofGESTALTPsychology
FIGURE & GROUND GROUPING
CLOSURE
PERCEPTUALORGANIZATION
F A G
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The Gestalt Psychologists found thatthere are two main visual components
necessary for a person to see an objectproperly;
A FIGURE (the object) and A GROUND(the background or surroundings inwhich the object occurs).
FIGUREANDGROUND
F A G
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Count the legs of theelephant.
FIGUREANDGROUND
F G A G O
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FROG or HORSE
FIGUREANDGROUND
FIGURE AND GROUND
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FIGUREANDGROUND
GROUPING
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Humans have a tendency toorganize stimuli into some coherentgroups. They like to categorize thingsand maintain some organizationwith most stimuli.
GROUPING
GROUPING
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ContinuityPatterns
SimilarityPatterns
Simplicity
Patterns
GROUPING
G
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GROUPING
aoccdrnig to a rscheearch atcmabrigde uinervtisy,it deosn't mttaer in waht oredr the ltteersin a wrod are,the olny iprmoatnt tihng is t aht the frist
and lsat ltteer be in the rghit pclae. therset can= be a taotl mses and you cansitll raed it wouthit a porbelm. tihs isbcuseae the huamn mnid deos not raedervey lteter by
istlef, but the wrod as a wlohe. amzanig huh?yaeh and i awlyas tghuhot slpeling wasipmorantt!
C
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Closure is a Gestalt principle of
perceptual organization that explainshow humans fill in visual gaps in
order to perceive disconnected parts
as a whole object.
CLOSURE
C OS
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CLOSURE
CLOSURE
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CLOSURE
CLOSURE
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CLOSURE
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DynamicsOf
Perception
PerceptualOrganization
PerceptualSelection
PerceptualInterpretation
PERCEPTUAL INTERPRETATION
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How person interprets the selected stimulusis uniquely individual. it is based on whatindividuals expect to see in the light of
their Previous experience
number of plausible explanations they
can envisionMotives and interests.
PERCEPTUAL INTERPRETATION
PERCEPTUAL INTERPRETATION
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First Impression
Halo Effect
Stereotyping
Jumping To ConclusionsPhysical Appearances
PERCEPTUALINTERPRETATIONPERCEPTUAL DISTORTION
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FIRSTIMPRESSION
HALO EFFECT
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HALO EFFECT
PHYSICAL APPEARANCES
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PHYSICALAPPEARANCES
PRODUCT POSITIONING
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Stress On Benefits
Featuring The Brands Against Its
Competitors Umbrella Strategy
Finding An Unowned Position
Positioning Based On Specific BenefitFilling Several Positions
PRODUCT POSITIONING
C
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BRANDAGAINST ITSCOMPETITORS
FINDING AN UNOWNED POSITION
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FINDINGANUNOWNEDPOSITION
POSITIONING ON SPECIFIC BENEFITS
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POSITIONINGONSPECIFICBENEFITS
PRODUCT REPOSITIONING
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RESHAM TO KATRINA
POSITIONING SERVICES
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POSITIONING SERVICES
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Types of
PERCIEVEDRISK
PsychologicalRisk
TimeRisk
FinancialRisk
PhysicalRisk
Functional
Risk
SocialRisk
CONSUMER HANDLE RISKS
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CONSUMER HANDLE RISKS
HOW
CONSUMERS
HANDLE
RISK
CONSUMERS SEEK INFORMATION(Word-of-Mouth Communication)
CONSUMERS ARE BRAND LOYAL
(High Risk Perceivers are BrandLoyal)
CONSUMERS RELY ON STOREIMAGE
(Assurance of Service, ReturnPrivileges etc)
CONSUMERS SEEKREASSURANCE
(Money-back Guarantees, Pre-purchase Trials etc)
CONSUMERS BUY MOST EXPENSIVEMODEL
(Price is Equated with Quality)
CONSUMERS SELECT BY BRAND IMAGE(Assurance of Quality, Service)
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Positioning
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Positioning a brand means emphasizingthe distinctive characteristics that make it
different from its competitors and
appealing to the public
We live in an over communicatedsociety, where people are selective as to
what information they will accept... So
the best way to enter consumers mind in
to over-simplify the message
g
Positioning
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Set of Impressions, Perceptions andFeelings
A competitor has three strategic alternatives:
To strengthen its own current position in the
consumers mind. To grab an un occupied position.
To reposition your product in the customersmind
g
Positioning
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Positioning
The basic approach is not to create something newand different..
But
To manipulate whats already there in the mind. Tore-tie the connections that already exists.
It takes the basic tangible aspects of the productand actually builds the intangibles in the form of an
image in consumers minds.
Positioning
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Positioning is based on Analytical process that addressesTHREE questions:
A brand for Whom? Who will buy what you sell. Target
Market
A brand for Whatbenefit? Rational or Emotional
A brandAgainstwhom? Competition
Positioning
Positioning Process
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Competition
USPTargetMarket
Positioning Process
Diff ti ti d P iti i
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Differentiation and Positioning
Competitive advantage is an advantage
over competitors gained by offeringconsumers greater value, either through
lower prices or by providing more benefits
that justify higher prices
Understanding Competition
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Understanding Competition
DIRECTANDINDIRECT
In-Direct
Understanding Competition
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Understanding Competition
In-Direct
USP
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USP
The single most compelling reason for the
target market to choose the brand.
Big brands generally discriminate in terms
of :
Benefits
Reason to believeEmotions & values
USP
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USP
Benefits
USP
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REASONSTOBELIEVE
Ingredients
History
Packaging
Personalities
Price
USP
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EMOTIONSANDVALUES
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Sana Safinas
ControversialCampaign in
Pakistan
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Amna AqeelsControversial
Campaign in Pakistan
FordsC t i
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Controversy inIndia
C i ti d D li i th Ch
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Communication and Delivering the Chosen
Position
Choosing the positioning is often
easier than implementing the
position!
Repositioning
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Repositioning
Occurs when a brand tries to change itsmarket position to reflect a change in
consumers taste.
Reason:a) Decline in Sales
b) Cultural ChangesLifestyles and tastes
c) React to competitiond) Changes is customer base
e) Weak Brand Equity
Examples
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Examples
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Cases
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Cases