NI 195 AND PERFORMANCE MANAGEMENT Brian Johnson Director of Strategic Projects Hugh Thornton...
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Transcript of NI 195 AND PERFORMANCE MANAGEMENT Brian Johnson Director of Strategic Projects Hugh Thornton...
NI 195 AND PERFORMANCE MANAGEMENT
Brian JohnsonDirector of Strategic Projects
Hugh ThorntonStrategic Projects Manager
ENCAMS
SCOPE OF PRESENTATION
• Background to development of NI 195
• Changes from BVPI 199 to NI 195
• NI 195 and Performance Management
BACKGROUND (1)
• Lifting the Burdens Task Force – July 2006
• White Paper ‘Strong and Prosperous Communities’ October 2006
• Working Neighbourhood Areas – November 2007
BACKGROUND (2)
• Local Area Agreement Process
• Comprehensive Area Assessment – Nov 2007
• National Indicator Set (198) – Nov 2007
• Creating Strong, Safe and Prosperous Communities – Nov 2007
BACKGROUND (3)• LEQ Seminars – feedback from LAs Summer 2007
• BVPI 199 to be replaced by NI 195 and NI 196 – Sept 2007
• DCLG Consultation – Nov-Dec 2007
• DCLG Technical Guidance – Feb/March 2008
CHANGES FOR NI 195 (1)
• NI 195 will have four elements:
- Litter
- Detritus
- Graffiti
- Flyposting
• It will measure the % of sites not reaching an adequate standard.
CHANGES FOR NI 195 (2)
• Intermediate Grades retained:
- important management information
- support through www.localenvironmentskills.org
• New B – Grade:
- weighting amended from 1.0 to 0.5
- recognise where standards are just a little below standard
CHANGES FOR NI 195 (3)
• Housing Land Uses amended – three new classes
• High, Medium and Low Obstruction
• Based mainly on potential obstruction by on-street parked vehicles
• New definitions for Medium and Low Obstruction Housing
CHANGES FOR NI 195 (4)
• Primary and Secondary Retail and Commercial Areas relabelled:
- ‘Primary’ becomes ‘Main’
- ‘Secondary’ becomes ‘Other’
• Definitions are unchanged
CHANGES FOR NI 195 (5)
• Advice on margins of error associated with NI 195 at local authority level
• Advice (on separate website) by end of March 2008 on use of NI 195 for sub-district surveys
• BVPI 199 website open until April 2009
CHANGES FOR NI 195 (6)
• Online database to streamline data input and analysis, and Government returns
• Support via Skills Development website – www.localenvironmentskills.org
• Briefing for Elected Members
CHANGES FOR NI 195 (7)
• More emphasis on data reliability and robustness
• Importance of regular training
• Importance of quality assurance processes
• Promotion of independent/external scrutiny, and working with neighbouring LAs
HIGHER PERFORMANCE MANAGEMENT
WHY BOTHER?
• Challenges are increasingly multi-stranded:
– Local Strategic partnerships
– Local Area Agreements / Multi-Area Agreements
– Comprehensive Area Assessments
– Sustainable Communities
• All require the integrated management of social, economic and physical environmental targets
SETTING TARGETS USING NI 195 (1)
• NI 195 – some useful characteristics
• Deals with issues relevant to most people’s lives
• Grades related to customer perspective
• Reliable methods and units of measurement
• Contains spatial definitions (Standard Land Uses)
• Tells where, and how bad problems are. Supplies basic management information.
SETTING TARGETS USING NI 195 (2)
• Conversion of BV 199 to NI 195 - will be lower than BV 199
• Baseline needs to take into account three aspects:
- 2006/7 BV 199 returns
- BV 89 score
- Extended LEQSE data
• Standardised baselines being calculated for LAAs using Extended LEQSE data
BASIC PRINCIPLE OF IMPROVEMENT
Overall Distribution of Grades
020406080
100120140160180200
1 2 3 4 5
HIGH PERFORMING MADRID
How a city moved from being Europe’s dirtiestCapital to probably the cleanest
• Used LEQS derived data over 12 years
• Set phased strategy
• Set targets for each stage
• Applied the ‘Basic Principle of Improvement’
• Persevered
USE OF LEQS IN MADRID
MADRID CLEANSING STANDARDS 1991-2003All Areas
1991 1993 1994 1998 2003
Satisfactory
Poor
Unsatisfactory
THREE-STAGE IMPROVEMENT PROCESS
• STAGE 1 - Improvements Within Cleansing Contract
Managers’ Skills - Routine Monitoring - Staff Development - Right Equipment, Right Place, Right Time
• STAGE 2 - Engaging With Others
Waste & Recycling - Highways - Building Control - Police - Targeted Businesses - Targeted Community Sectors
• STAGE 3 - Renewing Infrastructure
Maintainable Designs for Highways and Open Spaces - LEQ seen as a key element of economic success
localenvironmentskills.org
Five skills challenges:
1. Systematic monitoring and management
2. Development and maintenance of effective strategy
3. Enabling tactical responsiveness through skilling and empowering frontline staff
4. Knowing your (ever-changing) customer
5. Effective communication with and engagement of your customers
VLPMF PARTNER AUTHORITIES
• LGA sponsored, ENCAMS led, many partners, incl. APSE & Cabe Space
• Allerdale – South Workington NMA
• Lancaster – Poulton NMA
• Sheffield – Walkley / Walkley Bank
• Southwark – Nunhead