NFL Game Pass Walkthrough · and the U.S. Virgin Islands ... How to Sign In to NFL Game Pass on NFL...

37
NFL Game Pass Walkthrough 1

Transcript of NFL Game Pass Walkthrough · and the U.S. Virgin Islands ... How to Sign In to NFL Game Pass on NFL...

NFL Game Pass Walkthrough

1

Welcome to NFL Game Pass 2015Thank you for your interest in NFL Game Pass. We want to ensure that you are able to navigate the product seamlessly. This walkthrough will help simplify the process of accessing key features across various platforms.

NFL Game Pass is coming soon to additional platforms. As new platforms become available we will update this walkthrough accordingly. Please enjoy the product as we kickoff the 2015 Season.

This version of NFL Game Pass is only available in the following territories:The United States, Mexico, Bermuda, Antigua, The Bahamas, Any U.S. territories, possessions, and commonwealths (including American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands).

2

Walkthrough DirectorySign In

Desktop 5

Tablet 9Mobile 11

Launch Video PlayerDesktop 13

Watch Live GamesDesktop 18Tablet 20Mobile 21

Watch Archived GamesDesktop 23

Tablet 24Mobile 26

Watch Condensed GamesDesktop 28

Tablet 29Mobile 31

Watch Coaches FilmDesktop 33

Listen to Live AudioDesktop 35

Additional Help 37 3

Sign In

4

How to Sign In to NFL Game Pass on Desktop

1. Visit www.nfl.com/gamepass and click “Log In” in the upper right corner of the screen.

1

5

DESKTOP

Back to Directory

2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.

2

6

DESKTOP

Back to Directory

3. Click the blue “Launch Player” button.

3

7

DESKTOP

Back to Directory

4. For authentication purposes please re-enter your NFL.com account email address/username and password in the required fields then click “Sign In”.

4

You are now logged in to NFL Game Pass.

8

DESKTOP

Back to Directory

How to Sign In to NFL Game Pass on NFL Mobile (Tablet)

If you are not signed in and you select any of the “Watch Live” or “Replay the Game” buttons you will be prompted to “Subscribe” or “Sign In” if you already have an account.

1. If you have an account select “Sign In”.

1

9

TABLET

Back to Directory

2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.

2

10

TABLET

Back to Directory

How to Sign In to NFL Game Pass on NFL Mobile

If you are not signed in and you select any of the “Watch Live” or “Replay the Game” buttons you will be prompted to “Subscribe” or “Sign In” if you already have an account.

1. If you have an account select “Sign In”.

2. Enter your NFL.com account email address/username and password in the required fields then click “Sign In”.

11

MOBILE

Back to Directory

1

2

Launch Video Player to Access Games

12Back to Directory

How to Launch Video Player to Access Games in NFL Game Pass

1. Once logged in, click the blue “Launch” button to start the video player.

1

13

DESKTOP

Back to Directory

2. Once your video player is launched, select the “Games” tab in the upper toolbar.

14

DESKTOP

Back to Directory

2

3. Select the year and week of the game you want to replay using the dropdown menus.

3

15

DESKTOP

Back to Directory

4. Once you have selected the year and week, click the game you want to watch or drag the game into the “video play area”.

4

16

DESKTOP

Back to Directory

Watch Live Games

17

How to Watch Live* Games on Desktop

1. Once you have launched the video player, click the game you want to watch or drag the game into the “video play area”.

*Only out-of-market preseason games are available live.

1

18

DESKTOP

Back to Directory

How to Watch Multiple Live* Games on Desktop1. Once you have launched the video player, click the “View” button in the bottom toolbar and select your desired number

of screens.2. After you have selected an option, drag the games you want to watch into the “video play areas”.

Viewing Options:• Primary Video Module• 2 Video Modules• 4 Video Modules• Primary Video Module & Secondary Video Module

*Only out-of-market preseason games are available live.

19

DESKTOP

Back to Directory

4 Video Modules

2 Video Modules

Primary & Secondary Video Modules

How To Watch Live* Preseason Games

1. Select the blue “Watch Live” button for the game you want to watch in the left toolbar. (For games outside of live game windows the button will read “Replay the Game”).

*Only out-of-market preseason games are available live.

20

TABLET

Back to Directory

1

1

1

How To Watch Live* Preseason Games

1. Select the blue “Watch Live” button for the game you want. (For games outside of live game windows the button will read “Replay the Game”).

2. The video player will appear and the game will begin streaming live.

*Only out-of-market preseason games are available live.

2

21

MOBILE

Back to Directory

1

Watch Archived Games

22

How to Watch Archived Games on Desktop

1. Once you have selected your game, scroll over the video player area and select the “Broadcast” tab to watch the archived game.

1

23

DESKTOP

Back to Directory

How To Watch Archived Games

1. Select the year and week of the game you want to replay using the dropdown menus.

1

24

TABLET

Back to Directory

2. Select the blue “Replay the Game” button for the game you want to watch.

3. Select the “Full Game” option.

2

3

25

TABLET

Back to Directory

How To Watch Archived Games

1. Select the year and week of the game you want to replay using the dropdown menus.

2. Select the blue “Replay the Game” button for the game you want to watch.

3. Select the “Full Game” option.

26

MOBILE

Back to Directory

1

2

3

Watch Condensed Games

27Back to Directory

How to Watch Condensed Games on Desktop

1. Once you have selected your game, scroll over the video player area and select the “Condensed” tab to watch the condensed game.

1

28

DESKTOP

Back to Directory

How To Watch Condensed Games

1. Select the year and week of the game you want to replay using the dropdown menus.

1

29

TABLET

Back to Directory

2. Select the blue “Replay the Game” button for the game you want to watch.

3. Select the “Condensed Game” option.

2

3

30

TABLET

Back to Directory

How To Watch Condensed Games

1.Select the year and week of the game you want to replay using the dropdown menus.

2. Select the blue “Replay the Game” button for the game you want to watch.

3. Select the “Condensed Game” option.

31

MOBILE

Back to Directory

1

2

3

Watch Coaches Film

32

How to Watch Coaches Film on Desktop

1. Once you have selected your game, scroll over the video player area and select the “Coaches Film” tab to watch the coaches film of the game.

1

33

DESKTOP

Back to Directory

Listen to Live Audio

34

How to Listen to Live Games on Desktop

1. Once you have selected your game, scroll over the video player area and select the “Audio” tab.

2. Then select the “Audio Source” from the dropdown menu in the middle of the player.

1

2

35

DESKTOP

Back to Directory

How to change the audio feed while watching a game

1. Once you have selected your game, scroll over the video player area and select the Dialogue Icon.

2. Then select your desired audio feed from the options in the blue pop-up menu.

1

2

36

DESKTOP

Back to Directory

Additional HelpIf you are still having problems accessing NFL Game Pass please contact customer support. Please visit www.nfl.com/game-pass-help. You can:

Tweet @NFLGamePass for customer support assistance.

Send an e-mail to [email protected] (please include your NFL.com username).

Chat with a customer service representative at www.nfl.com/game-pass-help by clicking the “Online Chat” button in the upper-right corner of the page (Any time from 12:00pm ET to 12:00am ET).

Call customer support at 407-936-0542 (Any time from 10:00am ET to 10:00pm ET).

37Back to Directory