Nextiva S1800e Series User Guide

7/13/2019 Nextiva S1800e Series User Guide

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June 2012

Nextiva S1800e Series

User Guide

For:Multiport Encoders version 2.4Single and dual-port Encoders and Decoders version 2.2 SP5


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Copyright Notice

2012 Verint Systems Inc. All Rights Reserved Worldwide. www.verint.com/videosolutions

Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of Verint Systems Inc. isstrictly prohibited. By providing this document, Verint Systems Inc. is not making any representations regarding the correctness orcompleteness of its contents and reserves the right to alter this document at any time without notice. Features listed in this document aresubject to change.

Verint Systems Inc. does not warrant, guarantee or make any representation regarding the use or the results of the use of the informationlinks, tools, and materials in terms of the accuracy, reliability, quality, validity, stability, completeness, currentness, or otherwise of its contentor products. The entire risk as to the use, results and performance of information, links, tools and materials provided or referenced hereinis assumed by the user. Verint Systems Inc. shall not be liable for damages resulting from the use, misuse or unlawful use of the informationlinks, tools, and materials contained or referenced herein.

The Verint Systems Inc. products are protected by one or more of the following U.S., European or International Patents: USPN 5,659,768;USPN 5,689,442; USPN 5,790,798; USPN 6,278,978; USPN 6,370,574; USPN 6,404,857; USPN 6,510,220; USPN 6,724,887; USPN6,751,297; USPN 6,757,361; USPN 6,782,093; USPN 6,839,667; USPN 6,952,732; USPN 6,959,078; USPN 6,959,405; USPN 7,047,296USPN 7,149,788; USPN 7,155,399; USPN 7,203,285; USPN 7,216,162; USPN 7,219,138; USPN 7,254,546; USPN 7,281,173; USPN7,284,049; USPN 7,325,190; USPN 7,466,816; USPN 7,478,051; USPN RE40,634; and other provisional rights from one or more of thefollowing Published US Patent Applications: US 11/394,408; US 11/771,499; US 11/396,514; US 11/772,440; US 11/565,943; US 11/565,946; US 11/565,948; US 11/540,739; US 11/540,086; US 11/541,313; US 11/541,252; US 11/540,282; US 11/529,947; US 11/540,785; US 11/540,736; US 11/540,904; US 11/540,353; US 11/608,340; US 11/608,350; US 11/608,358; US 11/567,808; US 11/692,983; US 11/693,933; US 11/693,923; US 11/693,828; US 11/567,852; US 11/608,440; US 12/015,621; US 11/540,322; US 11/924,201; US 11/616,490; US 11/621,134; US 11/752,458; US 11/712,933; US 11/824,980; US 11/729,185; US 11/804,748; US 11/831,260; US 11/395,992; US 11/359,319; US 11/359,195; US 11/359,357; US 10/832,509; US 11/742,733; US 11/831,257; US 11/831,250; US 11/691,530; US 11/479,267; US 11/529,942; US 11/768,349; US 11/540,281; US 10/633,357; US 11/693,899; US 11/479,056; US 11/529,132; US 11/540,320; US 11/037,604; US 11/529,842; US 11/540,171; US 11/478,714; US 11/529,946; US 11/868,656; US 11/776,659; US 11/090,638; US 11/410,004; US 10/771,315; US 10/771,409; US 11/540,900; US 11/528,267; US 12/118,781; and other U.S. and International Patents and Patents Pending.

VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, WITNESS ACTIONABLE

SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or registeredtrademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.

Compliance

United States Statement for FCC

These equipments has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercialenvironment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance withthe instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likelyto cause harmful interference in which case the user will be required to correct the interference at his own expense.

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.

Europe EN 55022 Statement

This is to certify that the Nextiva S1801e, S1801e-PoE, S1802e, S1801e-R or S1801e-R-HD, S1808e, S1808e-A, S1816e, S1816eA, and S1816e-SP Ethernet video servers are shielded against the generation of radio interference in accordance with the applicationof Council Directive 2004/108/EC. Conformity is declared by the application of EN55022 Class A (CISPR 22).

RoHS Declaration of Compliance

Verint believes in the importance of conducting our business in a manner that will help protect the environment as wellas our employees, customers and the public. To that end, we are committed to bringing our existing and future productlines into EU RoHS Directive compliance.

Thus, the S1808e and S1816e Ethernet video servers are compliant with the DIRECTIVE 2002/95/EC OF THEEUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 (RoHS) regarding the restriction of the use

of certain hazardous substances in electrical and electronic equipment.

The Nextiva S1801e, S1801e-PoE, S1802e, S1801e-R or S1801e-R-HD, S1808e, S1808e-A, S1816e, S1816e-A, and S1816e-SPproducts will not exceed the maximum concentrations of 0.1% by weight in homogenous materials for Lead (Pb), Hexavalent chromium(Cr6+), Mercury (Hg), Polybrominated biphenyls (PBB), Polybrominated diphenyl ether (PBDE), and 0.01% for Cadmium (Cd). In addition,

the Nextiva S1801e, S1801e-PoE, S1802e, S1801e-R or S1801e-R-HD, S1808e, S1808e-A, S1816e, S1816e-A, and S1816e-SP productswill qualify for the lead in servers solders exemption as set forth in the Directive.

This declaration is provided based on reasonable inquiry of our suppliers and represents our actual knowledge based on the informationprovided by our suppliers.

WEEE Directive

The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). Thisdirective is applicable in the European Union member states.

The WEEE marking on this product or its documentation indicates that the product must not be disposed of together withhousehold waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in anapproved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contacthe product supplier, or the local authority responsible for waste disposal in your area. Business users should contact the product

supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste.
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Verint Video Intelligence Solutions 3

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Contacting Verint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Contacting Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Revision 9- June 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Revision 8 - March 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Revision 7 - August 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Revision 6 - August 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Revision 5 - June 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Revision 4 - December 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Revision 3 - September 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

New Products and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Revision 2 - February 2010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Revision 1- October 2009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 1: Overview of the Nextiva S1800e Series . . . . . . . . . . . . . . . . . 17

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Nextiva Single- and Dual-Port Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Nextiva Multi-Port Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Product Dimension and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Nextiva S1800e Series Single-and


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Contents

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Dual-Port Frame Rate and Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Supported Encoder Resolution and Performance . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported Decoding Resolution and Tile Layout . . . . . . . . . . . . . . . . . . . . . . . . . 24

Nextiva S1800e Series Multi-Port Frame Rate and Performance . . . . . . . . . . . . . .26

Using Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Understanding the LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28System Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Video Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

RTSP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 2: Installing the S1800e Series Single/Dual Port Devices . . . . . 31

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . . . .33

Connecting the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . .35

Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connecting RS-232 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Connecting RS-422/485 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Connecting Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3: Installing the S1800e Series Multiport Devices . . . . . . . . . . . 45

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Installing the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Connecting the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting RS-232 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Connecting RS-422/485 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Connecting Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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Chapter 4: Configuring the S1800e Series Devices . . . . . . . . . . . . . . . . 57

Obtaining and Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Setting the H.264 Encoding Mode for the S1816e-SP . . . . . . . . . . . . . . . . . . . . . 65

Configuring the Serial Ports Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting the Video Standard, Video Profile and Camera Tampering Properties . . . . . 71

Setting the Video Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting the Video Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring the Input Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Configuring the Device Video Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring the Camera Tampering Properties . . . . . . . . . . . . . . . . . . . . . . . . 80

Configuring the Motion Detection Properties . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting the SNMP Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Viewing MIB Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Setting the Audio Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Enabling Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Enabling Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Using Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Enabling Agent Vi Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Configuring Agent Vi Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Setting the On-Screen Display for the Decoders . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Recording to the Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring the Input/Output Terminals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Chapter 5: Maintaining and Troubleshooting the Device . . . . . . . . . . . . . 99

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Performing a Batch Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Rebooting the S1800e Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Restoring the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Troubleshooting the S1800e Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using Recovery Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Performing a Hardware Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Losing Connection to a Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

SConfigurator cannot find the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Quality of the Video is Bad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Appendix A: Specification and Configuration . . . . . . . . . . . . . . . . . . . . . 109

Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Factory Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114


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Safety

Always observe the following precautions to reduce the risk of injury and equipment damage:

The Nextiva S1800e series devices are for indoor use only. Do not connect the Nextiva S1800e series devices to any cabling (BNC,HDMI, PoE or

otherwise) that runs outdoor.

The Nextiva S1800e series devices should be placed on a secure flat surface or mountedusing optional hardware.

The Nextiva S1800e series devices should only be operated in a clean, dry environment.

For the multiport encoders, the operating temperature is 32F to 131F (0C to 55C), withmaximum humidity at 95% non-condensing.

For single and dual port devices except the S1801e-POE, the the operating temperature is32F to 140F (0C to 60C), with maximum humidity at 95% non-condensing.

For the single port S1801e-POE, the operating temperature is 32F to 131F (0C to 55C),with maximum humidity at 95% non-condensing.

Only use the recommend power cable for powering the Nextiva S1800e series devices.

Do not install the Nextiva S1800e series devices in an enclosed cabinet or other small areawithout ventilation.


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Preface

The Nextiva S1800e User Guide presents information and procedures on installing, configuring,

and using the Nextiva encoders and decoders.

Audience

This guide has been prepared for the following audience:

Managers

IT system administrators

Engineers

Technicians

Contacting Verint

Verint Systems is a leading provider of Actionable Intelligence solutions for enterpriseworkforce optimization and security intelligence. Our solutions help government and enterprisesmake sense of the vast information they collect in order to achieve their performance and securitygoals. Today our solutions are used by more than 10,000 organizations in 150 countries. Verint isheadquartered in Melville, New York, with offices worldwide and 2500 dedicated professionalsaround the globe. You can read about Verint Video Solutions and get marketing material and

product information at www.verint.com/videosolutions.

To contact us for sales, pricing and general inquiries:

The Americas:

Email: [email protected]

Telephone: +1 866-639-8482 for Nextiva Enterprise and Nextiva Intelligent EdgeDevices

Telephone: +1-800-638-5969 for Nextiva embedded DVRs

Europe, the Middle East, or Africa:


Telephone: +44 (0) 1932 839500

Asia Pacific:


Telephone: + 852 2797 5678
mailto:[email protected]://message%20URL%20mailto:[email protected]/mailto:[email protected]:[email protected]://message%20URL%20mailto:[email protected]/mailto:[email protected]


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Contacting Service and Support


Contacting Service and Support

To request the latest versions of firmware and software or to download other product-relateddocuments, you need access to the Verint Video Intelligence Solutions partner extranet. Toregister, go to https://ve5.verint.com.

If you encounter any type of problem after reading this guide, contact your local distributor or Verintrepresentative. For the main service and support page on the Verint web page, visitwww.verint.com/videoservice. For assistance, use our online web form at http://verint.com/video_solutions/info/57008or contact the customer service team:

Location Telephone E-mailOpeningHours

USA andCanada

1-888-747-6246 [email protected] 8:00 am to 8:00pm (EST)Monday to Friday

Central andLatinAmerica

+1-303-254-7005 [email protected]

Europe,Middle East,and Africa

+44 (0) 845-843-7333 [email protected] 8:30 am to 5:30pm (GMT)Monday to Friday

+49 (0) 4321-269 81 36 [email protected]

(Transit applications only)

Asia/Pacific Hong Kong:+852 2797 5678

Singapore:+65-68266099

[email protected] 9:00 am to 6:30pm(Monday toThursday);

9:00 am to 5:30

pm (Friday)
http://www.verint.com/video_solutionshttps://ve5.verint.com/http://www.verint.com/videoservicehttp://verint.com/video_solutions/info/57008http://verint.com/video_solutions/info/57008mailto:%[email protected]:%[email protected]:%[email protected]:%[email protected]:%[email protected]://verint.com/video_solutions/info/57008http://verint.com/video_solutions/info/57008http://www.verint.com/videoservicehttps://ve5.verint.com/http://www.verint.com/video_solutionsmailto:%[email protected]:%[email protected]:%[email protected]:%[email protected]:%[email protected]


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Preface


Related Documentation

The following documentations contain related information:

Nextiva S1800e Series Multiport Quick Installation Guide

Nextiva S1800e Series Single-Dual Port Quick Installation Guide Web Interface User Guide

Sconfigurator User Guide

PDP10 Installation Guide

Nextiva Analytics Web Console User Guide

Download the documentation and SConfigurator at www.verint.com/manuals.

Download the latest firmware from the extranet: https://ve5.verint.com.

Send your questions or comments on the current document, or any other Nextiva userdocumentation, to our documentation feedback team at [email protected].
https://ve5.verint.com/https://ve5.verint.com/


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Summary of Changes

This section lists technical updates and new material added to the Nextiva S1800e Series User

Guide.

Revision 9- June 2012

This is the ninth edition of the Nextiva S1800e Series User Guide.

Updates

Device Overview now show the rear of both the S1808e and the S18016e.

Revision 8 - March 2012

This is the eight edition of the Nextiva S1800e Series User Guide.

New Features

Support for AgentVi Video Analytics on the multiport encoders.

Revision 7 - August 2011

This is the seventh edition of the Nextiva S1800e Series User Guide.

New Features

Web Server port text box to allow you to configure the http port number to use. SeeObtaining and Setting the IP Address on page 59.

DHCP Timeout text box allows you to set the timeout value. See Obtaining and Setting theIP Address on page 59.

Revision 6 - August 2011

This is the sixth edition of the Nextiva S1800e Series User Guide.


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Revision 5 - June 2011


Revision 5 - June 2011

This is the fifth edition of the Nextiva S1800e Series User Guide.

New Features Control of Pelco-D Type PTZ dome cameras connected to a Nextiva S1800e encoder is now

supported through the Web Interface.

New SNMP Trap for camera tampering.

Support for Real Time Streaming Protocol (RTSP).

S1808e, S1816e, S1808e-A S1816e-A and S1816e-SP

Supports resolutions up to D1.

S1801e, S1801e-R or S1801e-R-HD, S1802e, S1808e-A, S1816e-A:

Support for -LAW audio codec.

Decoder Models:

Support for decoding video from Nextiva S5000 IP Cameras

S1801e-R-HD: New 3 2 layout

Updates

Nextiva Onboard Analytics licensing page has been updated.

Revision 4 - December 2010This is the fourth edition of the Nextiva S1800e Series User Guide.

Updates

The U.S. Environmental Protection Agency (EPA) announced that as a result of majorsuccess in moving the external power adapter market towards greater and more sustainableenergy efficiency, effective December 31, 2010, the EPA is cancelling the Energy Starprogram for external power supplies (EPS). To conform to the EPA requirements, Verint is

now stating the efficiency level for all EPS.

Revision 3 - September 2010

This is the third edition of the Nextiva S1800e Series User Guide.


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Summary of Changes


New Products and Features

S1801e: single video input encoder with triple-stream H.264 video compression, resolutionup to D1/30fps, storage on the edge and support for audio. Available in two models (S1801eor S1801e-PoE).

S1801e-R:Single-port video decoder for displaying video on analog or high-definitionmonitors. Displays up 4 H.264 video tiles at D1/30fps each, for excellent video quality.

Available in two models (S1801e-R or S1801e-R-HD).

S1802e: dual video input encoder with triple-stream H.264 video compression, resolution upto D1/30fps, storage on the edge and support for audio

S1808e, S1816e and S1816e-SP: storage on the edge using a USB drive.

S1808e-A and S1816e-A: Support for audio

Support for camera tampering detection

Nextiva Onboard Analytics 5.0 licensed feature

Revision 2 - February 2010

This is the second edition of the Nextiva S1800e Series User Guide.

New Features

S1816e-SP 16-video input encoder, a cost effective version with performance of up to 4CIF/15fps

TCP/IP communication protocol support

Live Video through the Web Interface

Revision 1- October 2009

This is the first edition of the Nextiva S1800e Series User Guide.

New Features

8 or 16-video input encoders with up to triple streaming

H.264 and MPEG-4 video up to 4CIF/30fps providing maximum video quality for minimumdata transfer and storage

Compact design accommodating up to 16 video streams in a 1U, 6-inch (15-cm) deepenclosure

Seamless integration with IT infrastructure including SNMP support and Dual LAN interface

Sustainable, environmentally friendly solution with very low power consumption


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Revision 1- October 2009


Seamless integration with Nextiva Video Management Software for easy configuration andmanagement

Intuitive Web Interface for configuring and troubleshooting the encoder

8 or 16 dry contacts inputs and 2 or 4 relay outputs for alarm configuration

On-board motion detection

Default serial port settings compatible with the most popular camera data port configuration

RS-232 (max. 230Kbps) pluggable screw-terminal strip for integration with access controlsystems

RS-422/485 2/4 wires (max. 230Kbps) pluggable screw-terminal strip for motorized domesand camera


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Chapter

Overview of the Nextiva

S1800e SeriesThe Nextiva S1800e series encoders are enterprise-class, H.264 enabled videoencoders designed for large-scale, geographically distributed operations. These powerfulvideo devices offer a comprehensive feature set that includes full frame rate with highresolution video on all ports.

The Nextiva S1801e-R decoders incorporate advanced H.264 decompressiontechnology to deliver superior video quality and excellent performance in enterprise,critical infrastructure, and other video surveillance applications. Designed for use with all

Nextiva S1800e series single- and multi-port encoders and S5000 IP cameras, theS1801e-R is ideal for integration in distributed networks, including point-to-pointapplications. These compact decoders supports four H.264 video streams, displaying upto six tiles on traditional CCTV monitors and high-definition LCD or plasma monitors

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Nextiva S1800e Series Single-and Dual-Port Frame Rate and Performance . . . . . . . . .23

Nextiva S1800e Series Multi-Port Frame Rate and Performance. . . . . . . . . . . . . . . . . .26

Using Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Understanding the LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28RTSP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30


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Hardware Overview


Hardware Overview

The Nextiva S1800e series devices consist of the following models:

Single and Dual Port devices

S1801e S1801e-PoE

S1801e-R

S1801e-R-HD

S1802e

Multiport devices

S1808e

S1808e-A

S1816e

S1816e-A

S1816e-SP

CAUTION: The Nextiva S1800e series devices are enclosed in a non-weatherproof casing andshould be placed in a location that is not exposed to the outdoor environment.


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1: Overview of the Nextiva S1800e Series


Nextiva Single- and Dual-Port Devices

The Nextiva S1800e series single- and dual-port encoders couple superior video resolution up toD1 with the dramatically lower bitrate using H.264 video compression, reducing bandwidth andstorage utilization up to 50% over MPEG-4. With support for up to three H.264 video streams atD1/30fps and storage on the edge - a failover mechanism that ensures video is recorded in caseconnection with the management software is lost - these devices deliver the high reliability ofVerint's third-generation encoders, plus IT-friendly features, easy implementation andmaintenance, and an environmentally friendly design.

The Nextiva S1801e-R decoders are designed for use with all Nextiva S1800e series single- andmulti-port encoders and the Nextiva S5000 IP Cameras and are ideal for integration in distributednetworks, including point-to-point applications. With excellent video quality - up to D1/30fps onevery stream - the S1801e-R provides the high reliability of Verint's third-generation edge devices,plus IT-friendly features, easy implementation and maintenance, and a compact, environmentallyfriendly design.

The Nextiva S1800e series single/dual-port devices are available in five models: S1801e,S1801e-PoE, S1801e-R, S1801e-R-HD, S1802e.


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Hardware Overview


Figure 1.1: Nextiva S1800e Series - Single/Dual-Port Front View

Figure 1.2: Nextiva S1800e Series - Single/Dual-Port Rear View


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Nextiva Multi-Port Devices

The Nextiva S1800e series multi-port encoders delivers high-resolution images for both recordingand live video viewing. The Nextiva S1808e, S1808e-A, S1816e and S1816e-A video encoderssupports H.264 and MPEG-4 video up to D1/30 frames per second on all ports. In addition to theNextiva S1808e and S1816e powerful video encoders, the S1816e-SP is a cost effective versionwith performance of up to D1/15fps and comprehensive feature set. By incorporating the H.264industry-leading video standard - the Nextiva S1800e series offers excellent image clarity - whilereducing use of network bandwidth and storage by up to 50 percent.

The Nextiva S1808e-A and S1816e-A video encoders supports bi-directional audio: audio inputand output. Audio input allows to send audio signals for listening either live or recorded soundswith synchronized video. Audio output can be used to communicate back to the encoder locationby connecting a speaker.

Figure 1.3: Nextiva S1800e Series - Multiport Front View

Figure 1.4: Nextiva S1808e Multiport Rear View

Figure 1.5: Nextiva S1816e Multiport Rear View


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Hardware Overview


Product Dimension and Weight

The S1801e and S1802e have the following dimensions:

4.2L 3.5W 1.7H in. (106L 90W 42H mm)

9.2 oz. (260 g)

The S1808e, S1808e-A, S1816e, S1816e-A and S1816e-SP have the following dimensions:

17L 6.6W 1.7H in. (430L 167.68W 42.6H mm)

4.0 lb. (1.8 kg)

Security

Every Nextiva S1800e series device comes with a unique SSL (Secure Sockets Layer) certificatefor securing its IP link. SSL is a commonly used protocol for managing the security of IP messagetransmission. With the SSL protocol, the following data: Web Control Data, and VSIPcommunication are secured. For more information on activating the SSL security, refer to theSConfigurator User Guide, Web Interface User Guide or your Nextiva Administration Guide.

Nextiva Onboard Analytics

Nextiva Onboard Analytics is a licensed feature available on the S1808e, S1808e-A, S1816e andS1816e-A multiport encoders. Nextiva Onboard Analytics supports up to four video inputs (1, 2,5, and 6 on the S1808e) and (1, 2, 9, and 10 on the S1816e).

NOTE: The S1816e-SP does not support Nextiva Onboard Analytics.

The Onboard Analytics Web Console is accessible through the Web Interface and the AnalyticsWeb Console allows you to view video channels, create video analytics rules, configure yourdevice for analytics, and change parameters that control how events are detected. For moreinformation, see Enabling Nextiva Onboard Analytics on page 90.


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Nextiva S1800e Series Single-and

Dual-Port Frame Rate and Performance

The Nextiva S1801e and S1802e encoders support H.264 and MJPEG video up to D1/30fps on

all streams simultaneously for up to 10Mbps.

The available video frame rates (frames per second) of each encoder are:

NTSC-1, 2, 3, 3.75, 5, 6, 7.5, 10, 15, or 30 fps

PAL-1, 2.5, 5, 6.75, 8.33, 12.5, or 25 fps

Encoders 1, 2 and 3 are H.264 and Encoder 4 is MJPEG.

A typical scenario regarding the encoders would be using encoder 1 as the recorder, since it is theprimary H.264 encoder. Encoder 3 or 4 can be used for viewing or recording, depending if youwant to view live video in H.264 or MJPEG.

Supported Encoder Resolution and PerformanceThe following table lists the video resolutions supported by the Nextiva S1801e and S1802eencoders.

The following table lists the performance that each video encoder on the Nextiva S1800e seriesencoders can achieve with the H.264 compression mode using single-stream encoding. For otherencoding values, refer to the Nextiva Intelligent Edge Devices Stream Performance document,available on the Verint extranet: https://ve5.verint.com/.

Resolution NTSC PAL

CIF 352 240 352 288

2CIF 704 240 704 288

4CIF 704 480 704 576

D1 720 480 720 576

NTSC PAL

Resolution S1801e and S1802e S1801e and S1802e

CIF 30 fps 25 fps

2CIF 30 fps 25 fps

4CIF 30 fps 25 fps

D1 30 fps 25 fps
https://ve5.verint.com/https://ve5.verint.com/


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Nextiva S1800e Series Single-and Dual-Port Frame Rate and Performance


Supported Decoding Resolution and Tile Layout

The following table lists the displayed video resolutions supported by the Nextiva S1801e-R andS1801e-R-HD decoders. The monitor used must support one of these resolutions.

NOTE: The Nextiva S1801e-R decoder is available in two models with different connector types

(BNC and HDMI). For the HDMI model, HDTV standard is used, which is independent ofNTSC/PAL standards.

The following table lists the supported video decoding resolution on each tile by each mode on the

S1801e-R and S1801e-R-HD.

Resolution NTSC PAL Frames per Second

CIF 352 240 352 288 30

2CIF 704 240 704 288 30

4CIF 704 480 704 576 30

D1 720 480 720 576 30

640480p60a

a.Applies only to the HDMI decoder.

640 480 60

480p60a 720 480 60

576p50a 720 576 50

HD720p50/60a 1280 720 50/60

b

b.Field per second

HD1080i50/60a 1920 1080 50/60

b

Tiles

1 2 3 4 5 6

Single CIF

2CIF

4CIF

D1


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3 x 2a CIF

2CIF

4CIFD1


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Nextiva S1800e Series Multi-Port Frame Rate and Performance


Nextiva S1800e Series Multi-Port Frame

Rate and Performance

The Nextiva S1808e, S1808e-A, S1816e and S1816e-A encoders support H.264 and MPEG-4

video up to 4CIF/30 frames per second on all ports. The S1816e-SP is a cost effective encoderand supports H.264 video up to 4CIF/15 frames per second on all ports and can be configured indual or triple stream modes.

The available video frame rates (frames per second) of each encoder are:

NTSC-1, 2, 3, 3.75, 5, 6, 7.5, 10, 15, or 30 fps

PAL-1, 2.5, 5, 6.75, 8.33, 12.5, or 25 fps

Encoders 1 and 2 are H.264 and Encoder 3 is MPEG4. You can customize each encoder to meetthe system requirements in terms of frame rate and resolution.

A typical scenario regarding the encoders would be using encoder 1 as the recorder, since it is theprimary H.264 encoder. Encoder 2 or 3 can be used for viewing or recording, depending if you

want to view live video in H.264 or MPEG4.

The following table lists the video resolutions supported by the Nextiva S1800e series multi-portencoders.

The following table lists the performance that each video encoder on the Nextiva S1800e seriesencoders can achieve with the H.264 compression mode using single-stream encoding. For otherencoding values, refer to the Nextiva Intelligent Edge Devices Stream Performance document,available on the Verint extranet: https://ve5.verint.com/.

Resolution NTSC PAL

CIF 352 240 352 288

2CIF 704 240 704 288

4CIF 704 480 704 576

D1 720 480 720 576

NTSC PAL

Resolution

S1808eand

S1816ea

a.includes the audio models

S1816e-SP S1808eandS1816e

S1816e-SP

SingleH.264

DualH.264

SingleH.264

DualH.264

CIF 30 fps 30 fps 30 fps 25 fps 25 fps 25 fps

2CIF 30 fps 30 fps 30 fps 25 fps 25 fps 25 fps

4CIF 30 fps 15 fps N/A 25 fps 12.5 fps N/A

D1 30 fps 15 fps N/A 25 fps 12.5 fps N/A
http://www.verint.com/video_solutionshttps://ve5.verint.com/https://ve5.verint.com/http://www.verint.com/video_solutions


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Using Audio

The S1801e, S1802e, S1808e-A, S1816e-A, S1801e-R and S1801e-R-HD supports bi-directionalaudio: audio input and output. Audio input allows you to capture audio signals from a camera,provided that it supports audio, at the same time it captures video.

Currently, the S1800e series devices support the following audio formats:

CodecSamplingFrequency

Bits per Sample Bitrate

PCM (no compression) 8 kHz 16bits/data 28 kbits/sec (8kHz)

G.711/-Law (8 bits) 8 kHz 14 bits signed/data 64 kbits/sec


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Understanding the LED Indicators


Understanding the LED Indicators

The Nextiva S1800e series devices have two types of tri-colored (red-orange-green) LEDs: Onesystem status LED and either 1, 8 or 16 video status LEDs depending on the model.

System Status LED

The system status LED provides a visual indication on the current state of the device.

LED Pattern Description

steady red for 0.5 sec and steadyorange for 15 sec.

The encoder is powering up, phase 1 (bootloader section).

Steady green The encoder is powering up, phase 2 (operating system isstarting up).

Flashing red (1 sec. intervals) The IP address is assigned to another device on the network.

The encoder is now using APIPA addressing format.Flashing green (1 sec. intervals) The firmware has started, the encoder is connected to the

network, but no serial data is transmitted.

Flashing green (0.2 sec. intervals) The firmware has started, the encoder is connected to thenetwork, and serial data is transmitted.

Flashing green (3 sec. intervals) The firmware has started, but the encoder is not connectedto the network.

Flashing green-red (1 sec. intervals) The encoder is undergoing a firmware update.

Flashing red (0.1 sec. intervals) The encoder is being identified.

Flashing orange (1 sec intervals) The encoder failed to boot normally and entered recovery

mode. The firmware needs to be updated throughSConfigurator or the Web Interface. The encoder is using thestatic IP address assigned by the user.

Flashing orange (3 blinks at 1 secintervals) and 2 quick red pulses (0.5sec interval)

The encoder failed to boot normally and entered recoverymode. The firmware needs to be updated throughSConfigurator or the Web Interface. The encoder is using theAPIPA addressing format.

Flashing red-orange (1 sec intervals) There is an internal error that is preventing the encoder fromstarting normally. Shut down the encoder, wait 30 seconds,then start it again. If the condition persists, call Verint VideoSolutions support.

LED not lit Check the power supply and cabling. If power is availableand the LED stays off, call Verint Video Solutions support.


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Video Status LEDs

The video status LEDs provides a visual indication on the current state of the video connectionbetween the encoder and each analog video source.

LED Pattern Description

Steady green An analog video source is connected to the correspondinginput but video is not transmitted.

Flashing green (0.2 sec. interval) An analog video source is connected to the correspondinginput and encoded video is transmitted.

Steady Red No analog video source is detected on the correspondinginput and encoded video is not transmitted.

Flashing red (0.2 sec. intervals) No analog video source is detected on the correspondinginput but encoded video (red/blue frame) is transmitted.

Flashing green-red (1 sec. intervals) The encoder is undergoing a firmware update.

For multiport encoders:

Steady orangeFor single/dual port encoders:Flashing green (3 times) and orange(1 time)

Video cable is connected, but the video standard is

incorrect and no video is streaming from the input.

Flashing orange Video cable is connected and video is streaming from theinput, but the video standard is incorrect.


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RTSP Support

Real Time Streaming Protocol (RTSP) is an application-level protocol for the transfer of real-time video data. TheNextiva S1800e series support the RTSP protocol to stream H.264 and MPEG4 video to third party media playerslike VLC or Apple QuickTime.

NOTE: Currently, the Nextiva S1800e series does not support the streaming of audio.

The URL to view video from Nextiva S1800e series is: rtsp:///media//video/

Where:

is the IP address of the Nextiva S1800e

is the input number (1 to 8 for S1808e, 1 to 16 for S1816e and 1 for S1801e)

is the encoder number (1-3 for the S1808e and S1816e (encoders 1 and 2 will stream in H.264 and

encoder 3 will stream in MPEG4), 1 to 4 for the S1801e (encoders 1 to 3 will stream in H.264 and encoder4 will stream in MPEG4).

NOTE: RTSP is not available when the global security profile is enable.


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Chapter

Installing the S1800e Series

Single/Dual Port DevicesThis chapter describes the installation and configuration steps you need to perform toprepare the S1800e series devices for operation.

CAUTION: The S1800e series devices are enclosed in a non-weatherproof steel casingand should be placed in an indoor environment.

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Installing the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . . . . . . . .33

Connecting the S1800e Series Single/Dual Port Devices . . . . . . . . . . . . . . . . . . . . . . . .35

Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38


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Package Contents


Package Contents

Each installation kit comes with the following:

One S1801e, S1801e-PoE, S1802e, S1801e-R or S1801e-R-HD device

One set of rack-mount brackets with four screws (Philips M3 x 6mm pan head) One Nextiva S1800e series Quick Installation Guide

PS12: Efficiency level V compliant power supply

Optional Accessories

The following power supplies are optional accessories that you can order when purchasing theS1800e series device:

VRM8: 19-inch rack mount panel for eight units (single- or dual-ports devices)

PSPOE: 802.3af compliant Power over Ethernet injector


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2: Installing the S1800e Series Single/Dual Port Devices


Installing the S1800e Series Single/Dual

Port Devices

This section explains how to install a S1800e series single/dual port device on a desktop or flat

surface and mount the device in a rack.

NOTE: This equipment must be used in compliance with local laws and regulations.

To install the S1800e series device on a flat surface:

1. Remove any debris and dust from the surface as well as the surrounding area.

2. Place the device on the flat surface.

3. Ensure that you have access to both the front and rear of the device.

To install the S1800e series device on a rack:

1. Remove the two screws from the Nextiva S1800e series device.


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Installing the S1800e Series Single/Dual Port Devices


2. Screw the Nextiva S1800e series device to the rackmount plate using 5 in-lb (0.56 N-m)force with the provided screws.

3. Slide the device into the 3U mounting space in the rack cabinet.

4. Secure the device to the rack cabinet using the screws supplied with the rack.


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Connecting the S1800e Series Single/Dual

Port Devices

This section explains how to connect the video, network and power cables to the S1800e series

single/dual port devices.

To connect the cables for video and network:

1. Connect the video cables from the analog cameras to the BNC connectors on the rear of thedevice.

2. Plug an ethernet cable into the LAN 10/100 (RJ-45) network connector on the back of thedevice.

NOTE: This step is not required for the S1801e-POE.

To connect the wiring for power:

1. Remove the terminal block plug from the rear of the device.

2. Verify the polarity of each wire from the power supply according to the attached label.

S1801e or S1801e-POE

S1802e


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Connecting the S1800e Series Single/Dual Port Devices


3. Connect the positive power wire in the corresponding +12V pole and the negative powerwire in the corresponding GND pole on the terminal block plug.

4. Connect the terminal block plug to the on the rear of the device.

5. Connect the power supply to an outlet or UPS.

6. If required, connect the serial ports of the S1800e device to a PTZ camera.

+12V

GND


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To power the S1801e-POE using the PSPOE Power over Ethernet injector:

1. Plug a straight-through ethernet cable into the LAN 10/100 (RJ-45) connector on the back ofthe S1801e-POE encoder.

2. Plug the other end of the cable into a POE ethernet switch or to the Data&PWR port of aPOE injector. If you use a PoE injector, make sure the Data port of the injector is properlyconnected to the ethernet switch.


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Connecting a Serial Device



This section explains how to connect a RS-232, RS-422 (4-wire) or RS-485 (2-wire or 4-wire)serial device to the S1800 series device.

RS-232, RS-422 and RS-485 are communication standards between a Data Terminal Equipment

(DTE) and a Data Circuit-terminating Equipment (DCE) using the asynchronous serialcommunication method.

Most serial equipments such as PTZ cameras, keyboards, matrixs, multiplexers, or access cardsconform to the RS-232 or RS-422/485 standards. The S1800e series devices supports the RS-232, RS-422, and RS-485 asynchronous protocols using pluggable screw-terminal strips. For anyother protocol, you may need a converter.

NOTE: The S1800e series devices come with a terminal block plug to attach RS-232, RS-422/485 devices to the S1800e series.

Connecting RS-232 DevicesThe RS-232 standard is used in some analog cameras and computer serial ports. Beforeconnecting the S1800e series device to a RS-232 serial equipment, you need to determine if theyare DTE (data terminal equipment) or DCE (data communication equipment).

When connecting two modules of the same type, you have to cross the data wires to create acommunication. On the other hand, when connecting a DTE with a DCE, a straight cable isrequired.

DTE

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

DTE

DTE

DCE

DCE

DCE


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To connect an RS-232 device:

1. Connect a twisted pair cable to the multipin connector on the of the device. The connectorgives access to the Tx, Rx, RTS, CTS and ground signals.

Once the connection is done, see Chapter 4, Configuring the S1800e Series Devicesto set theright operating mode in SConfigurator, Nextiva Video Management Software or the Web Interface.

Connecting RS-422/485 Devices

Most target devices (keyboards, PTZ cameras, monitors) use the RS-422/485 protocol forcommunication.

To connect a RS-422/485 4-wire device:

1. Connect a twisted pair cable to the multipin connector on the of the device. The connector

gives access to the Tx+, Tx-, Rx+, Rx-, and ground signals.Use the following table to help you make the proper connection to a four-wire RS-422 orRS-485 serial device, where the Tx signals are for input and the Rx signals are for output.

Signal on Peripheral Signal on Nextiva S1800e Series

Tx+ Tx+

Tx- Tx-

Rx+ Rx+

Rx- Rx-

ground ground

+12V

GND

RLY

In1

GND

In2

RLY

RX/R-

RTS/T+

TX/T-

CTS/R+

GND

GND

+12V

In

Out

RTS

CTS

TX

RX

Peripheral

Nextiva S1800e series device


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NOTE: On some equipment, signal terminology may vary. Refer to the peripheraldocumentation to find the equivalent terms.

2. Once the connection is done, see Chapter 4, Configuring the S1800e Series Devicesto setthe right operating mode in SConfigurator or the Web Interface.

To connect a RS-485 2-wire device:

1. Create the Data- signal by shorting the Rx- and Tx- pins together.

2. Create the Data+ signal by shorting the Rx+ and Tx+ pins together.



Data+ Data+

Data- Data-

ground ground

+12V

GND

RLY

In1

GND

In2

RLY

RX/R-

RTS/T+

TX/T-

CTS/R+

GND

GND

+12V

In

Out

RX-

RX+

TX-

TX+

Peripheral


+12V

GND

RLY

In1

GND

In2

RLY

RX/R-

RTS

/T+

TX/T-

CTS

/R+

GND

GND

+

12V

In

Out

RX-

RX+

TX-

TX+

Peripheral


Data +

Data -


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Connecting Audio Devices

This section explains how to connect a audio devices to the S1800e multiport devices.

To connect the audio cable from a single source:

1. Insert a single or Y connector into the audio input connector on the rear of the encoder.

2. Plug the audio cable from the audio source to the Y connector.

3. In a web browser, type the IP address of the device in the Address bar, and then pressENTER.

4. Type the username and password.

5. From the Configurationfolder, select Audio.

6. Select the Encoder Propertiestab. Set the values for the following for each input:

Compression Mode: Select PCM or -LAW from the list.


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7. Select the Input Propertiestab. Set the values for the following for each input:

Input Type: Select Line In as the audio source.

Gain: Type a value from -12 to 59 to set the amplitude of the signal from the input to

the output.

8. Click Apply.

To connect a microphone to the S1800 series device:

1. Insert the microphone to the MIC connector on the rear of the encoder.









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the output.

7. Click Apply.

To connect the S1800 series device to an external speaker:

1. Insert a single or Y connector into the audio output connector on the rear of the encoder.

2. Connect the other end of the connector to an external speaker.




6. Select the Decoder Propertiestab. Set the values for the following for each input:

Compression Mode: Select PCM or -LAW.


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7. Select the Output Propertiestab. Set the values for the following for each input:


the output.

8. Click Apply.


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Chapter

Installing the S1800e Series

Multiport DevicesThis chapter describes the installation and configuration steps you need to perform toprepare the S1800e series devices for operation.


Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Installing the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Connecting the S1800e Series Multiport Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Connecting a Serial Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Connecting Audio Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53


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Package Contents


Package Contents

Each installation kit comes with the following:

One S1808e, S1808e-A, S1816e, S1816e-A, or S1816e-SP device

One set of rack-mount brackets with four screws (Philips M3 x 6mm pan head) One Nextiva S1800e series Quick Installation Guide

Optional Accessories

The following power supplies are optional accessories that you can order when purchasing theS1800e series device:

PS1261: Efficiency level V compliant power supply for S1800e series multiport devices.

PS1281: 19-inch rack mountable power supply for up to ten multiport devices.

PS1282-10: 19-inch rack mountable power supply for up to 10 - S1800e series multiport

devices.

PS1282-20: 19-inch rack mountable power supply for up to 20 - S1800e series multiport

devices.

PDP10-2: 19-inch 1U power distribution panel rack mount to connect up to ten S1800e

series devices


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3: Installing the S1800e Series Multiport Devices


Installing the S1800e Series Multiport

Devices

This section explains how to install a S1800e series multiport device on a desktop or flat surface

and mount the device in a rack.

NOTE: This equipment must be used in compliance with local laws and regulations.

To install the S1800e series device on a flat surface:

1. Remove any debris and dust from the surface as well as the surrounding area.

2. Place the device on the flat surface.

3. Ensure that you have access to both the front and rear of the device and that the fan airflowis not blocked.

To install the S1800e series device on a rack:

1. Align the mounting brackets with the holes on the side of the S1800e series device.

2. Screw the rack-mount brackets to the device using 5 in-lb (0.56 N-m) force with the providedscrews.

3. Slide the device into the 1U mounting space in the rack cabinet and ensure that the fanairflow is not blocked.

4. Secure the device to the rack cabinet using the screws supplied with the rack.


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Connecting the S1800e Series Multiport Devices


Connecting the S1800e Series Multiport

Devices

This section explains how to connect the video, network and power cables to the S1800 series

devices.

To connect the cables for video and network:

1. Plug the video cables from the analog cameras to the BNC connectors on the rear of theS1800e device.

2. Plug an ethernet cable into the LAN 1 network (RJ-45) connector on the front of the S1800edevice. LAN 2 on the device is used by Verint support for debugging purposes.

To connect the wiring for power:

NOTE: You can use the PS1261 or any other certified power supply to connect to the S1800e

series devices. If you plan on using a power supply other than the PS1261, ensure thatit is certified with an output voltage rating of 12V DC and an output current rating of 1.8Aup to 3A. The power wire gauge should be in the wire range of 28-16 AWG in order toproperly engage the terminal block plug.

1. Remove the terminal block plug from the rear of the device.

2. Verify the polarity of each wire from the power supply according to the attached label.

3. Connect the positive power wire in the corresponding +12V pole and the negative powerwire in the corresponding GND pole on the terminal block plug and screw them into placeusing 1.7 in-lb (0.19 N-m) force.

+12V

GND


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4. Connect the terminal block plug to the on the rear of the device.

5. Connect the power supply to an outlet.

6. If required, connect the serial ports of the S1800e device to a PTZ camera.

NOTE: If you are using the PS1281 or the PS1282 power supply with a PDP10-2 powerdistribution panel, refer to the PDP10-2 Installation Guide that is shipped with thePDP10-2 to set up the power distribution panel.


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This section explains how to connect a RS-232, RS-422 (4-wire) or RS-485 (2-wire or 4-wire)serial device to the S1800 series device.

RS-232, RS-422 and RS-485 are communication standards between a Data Terminal Equipment

(DTE) and a Data Circuit-terminating Equipment (DCE) using the asynchronous serialcommunication method.

Most serial equipments such as PTZ cameras, keyboards, matrixs, multiplexers, or access cardsconform to the RS-232 or RS-422/485 standards. The S1800e series devices supports the RS-232, RS-422, and RS-485 asynchronous protocols using pluggable screw-terminal strips. For anyother protocol, you may need a converter.

NOTE: The S1800e series devices come with a terminal block plug to attach RS-232, RS-422/485 devices to the S1800e series.

Connecting RS-232 DevicesThe RS-232 standard is used in some analog cameras and computer serial ports. Beforeconnecting the S1800e series device to a RS-232 serial equipment, you need to determine if theyare DTE (data terminal equipment) or DCE (data communication equipment).

When connecting two modules of the same type, you have to cross the data wires to create acommunication. On the other hand, when connecting a DTE with a DCE, a straight cable isrequired.

DTE

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

Rx

Tx

DTE

DTE

DCE

DCE

DCE


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To connect an RS-232 device:

1. Connect a twisted pair cable to the multipin connector on the of the device. The connectorgives access to the Tx, Rx, RTS, CTS and ground signals.

Once the connection is done, seeChapter 4, Configuring the S1800e Series Devicesto setthe right operating mode in SConfigurator, Nextiva Video Management Software or the WebInterface.

Connecting RS-422/485 Devices

Most target devices (keyboards, PTZ cameras, monitors) use the RS-422/485 protocol forcommunication.

To connect a RS-422/485 4-wire device:

1. Connect a twisted pair cable to the multipin connector on the of the device. The connectorgives access to the Tx+, Tx-, Rx+, Rx-, and ground signals.

Use the following table to help you make the proper connection to a four-wire RS-422 or RS-485 serial device, where the Tx signals are for input and the Rx signals are for output.


Tx+ Tx+

Tx- Tx-

Rx+ Rx+

Rx- Rx-

ground ground

RTS

CTS

TX

RX

+12V

GND

GND

GND

TX

RX

RTS

CTS

232 RLY

1

RLY

1

TX+

TX-

RX+

RX-

485

IN1

IN2

IN4

IN3

Peripheral



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NOTE: On some equipment, signal terminology may vary. Refer to the peripheraldocumentation to find the equivalent terms.

2. Once the connection is done, seeChapter 4, Configuring the S1800e Series Devicesto setthe right operating mode in SConfigurator or the Web Interface.

To connect a RS-485 2-wire device:

1. Create the Data- signal by shorting the Rx- and Tx- pins together.

2. Create the Data+ signal by shorting the Rx+ and Tx+ pins together.


Data+ Data+

Data- Data-

ground ground

RX-

RX+

TX-

TX+

+12V

GND

GND

GND

TX

RX

RTS

CTS

232 RL

Y

1

RLY

1

TX+

TX-

RX+

RX-

485

IN1

IN2

IN4

IN3

Peripheral


RX-

RX+

TX-

TX+

+12V

GND

GND

GND

TX

RX

RTS

CTS

232 RLY

1

RLY

1

TX+

TX-

RX+

RX-

485

IN1

IN2

IN4

IN3

Peripheral


Data -

Data +


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This section explains how to connect audio devices to the S1800e multiport devices. Theaudio-in connectors support two audio-mono line-in or one microphone. For the line-in, you canuse a RCA mono 3.5 mm stereo adapter.

To connect the audio cable from a single source:

1. Insert a single or Y connector into the audio input connector on the rear of the encoder.

2. Plug the audio cable from the audio source to the Y connector.





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the output.

8. Click Apply.

To connect a microphone to the S1800 series device:

1. Insert the microphone to the MIC connector on the rear of the encoder.









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the output.

7. Click Apply.

To connect the S1800 series device to an external speaker:

1. Insert a single or Y connector into the audio output connector on the rear of the encoder.

2. Connect the other end of the connector to an external speaker.




6. Select the Decoder Propertiestab. Set the values for the following for each input:

Compression Mode: Select PCM or -LAW.

7. Select the Output Propertiestab. Set the values for the following for each input:


the output.

8. Click Apply.


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Chapter

Configuring the S1800e

Series DevicesThis chapter describes the configuration steps you need to perform to prepare the S1800eseries devices for operation.


Obtaining and Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Configuring the Serial Ports Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Setting the Video Standard, Video Profile and Camera Tampering Properties . . . . . . . .71

Setting the SNMP Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Setting the Audio Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Enabling Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Using Nextiva Onboard Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Enabling Agent Vi Video Analytics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Configuring Agent Vi Video Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Setting the On-Screen Display for the Decoders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

Recording to the Storage Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Configuring the Input/Output Terminals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98


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Once you have connected all the equipment to the device, you can begin configuring the deviceto ensure that it can communicate with the attached devices and with a video managementsoftware over the network. In order to configure the device, you first need to obtain the IP addressusing SConfigurator.

1. Using SConfigurator: SConfigurator is a PC-based administration tool that you can use overany TCP/IP network. You use SConfigurator to:

Configure Nextiva edge devices

Add security in your system

Get information on the devices connected on the network

Connect edge devices together

Update the firmware of the devices

Align the antennas of wireless devices

Manage licenses

2. Using a Video Management Software: You can use any video management software toconfigure the device.

CAUTION:Any changes made using the video management software will override the changesmade using SConfigurator or the Web Interface.

3. Using the Web Interface: The S1800e series devices have a self-contained web serverallowing you to connect directly to it using a web browser. The Web Interface is a browser-based tool that allows you to configure the S1800e series devices. For complete informationon the Web Interface, refer to the Web Interface User Guide.

NOTE: The default username and password for the Web Interface is admin. We recommendthat you change the default password for the Edge device to a more secure password.


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4: Configuring the S1800e Series Devices


Obtaining and Setting the IP Address

By default, all S1800e series devices are DHCP (Dynamic Host Configuration Protocol) enabled.If you have a DHCP server, the device will automatically obtain a valid IP configuration. If theDHCP configuration fails, the device assigns itself a temporary IP address based on the APIPA

(Automatic Private IP Addressing) addressing format.

NOTE: If you plan on using the S1800e series devices with the Nextiva video managementsoftware, you need to disable the DHCP setting and manually set an IP address for thedevice. For information on manually setting the IP address, see the procedure To setthe IP address of the device manually using SConfigurator: on page 61.

The APIPA (Automatic Private IP Addressing) scheme, available on the Windows operatingsystems, allows a device to assign itself a temporary IP address until it receives a completenetwork configuration, either manually or from a DHCP server.

A device in APIPA mode does not reside on the same subnet as the other devices on the IPnetwork. Therefore, it may not be able to view or be visible by the other devices. All Nextiva edge

devices use the following temporary APIPA configuration:

IP address: 169.254.X.Y (where X and Y are based on the last two octets of the MAC

address of the device)

Subnet mask: 255.255.0.0

Gateway: 169.254. *. *

To obtain the IP address of the S1800e series device using SConfigurator:

1. Download the latest version of SConfigurator from:www.verint.com/manuals.

2. Extract the executable file (SConfigurator.exe) to the desktop of the computer.

3. Double-click SConfigurator.exeto start SConfigurator.4. In the Generaltab, click Program Options.
http://www.verint.com/manualshttp://www.verint.com/manuals


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5. Select the correct IP Address of the correct LAN interface (IP Address of the PC) from IPAddress of the PClist.

6. Check Detect All Units on LAN.

7. Ensure that the VSIP Port is 5510; otherwise, click Default.

8. Ensure that the Discovery IP Address is 255.255.255.255; otherwise, click Broadcast.

9. Click OK.

10. Select the Unitstab, then click Discover. The information displayed for the S1800e seriesdevice will vary depending on whether your network is using a DHCP server or not.

In a DHCP environment, the Unit Namecolumn in the Unitsbox displays the model

name and a unique alpha-numeric value that corresponds to the MAC address of thedevice.

In APIPA mode, the UnitNamecolumn in the Unitsbox displays Unknownand the

first two octets of the IP address in the Addresscolumn is 169.254. Use the followingprocedure to set the IP address for the device.


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To set the IP address of the device manually using SConfigurator:

1. Double-click SConfigurator.exeto start SConfigurator.

2. Select the Unitstab, then click Discover.

3. Select the unknown device with an IP address that begins with 169.254 in the Addresscolumn, then click Configure.

4. In the Unit Namebox, type a unique name for the device. In a DHCP environment, Verint

uses a combination of the model name and the MAC address of the device to uniquelyidentify each device.


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5. In the tree view, expand the Network node and click IP.

6. In the IP Addressbox, type the IP address for the device.

7. In the Subnet Maskbox, type the address specifying in which subnet the IP address of thedevice belongs.

8. In the Gatewaybox, type the IP address of the server that acts as an access point toanother network.

You do not need to use a gateway if the device communicates with other devices on

the same subnet.9. Click OKto close the Unit Configurationdialog box.

10. Click Exitto close SConfigurator.

To set a DHCP IP address using the Web Interface:

NOTE: The S1800e series devices automatically obtains the IP network configuration from aDHCP server. Use this procedure if you are switching an encoder from a manualconfiguration to one using a DHCP server.

1. In a web browser, type the IP address of the encoder in the Address bar, and then pressENTER.


3. From the Configurationfolder, select Network.

4. In the Hostnamebox, type a unique name for the Edge device.


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5. In the Default Gatewaybox, type the IP address of the server that acts as an access pointto another network. You can obtain the IP address of the default gateway by asking thenetwork administrator.

NOTE: You do not need to use a gateway if the Edge device communicates with other Edgedevices on the same subnet.

6. Click the Ethernet Adapter 1tab. This corresponds to LAN 1 on the S1800e series encoderand should be used as the main connectivity to the LAN.

NOTE: The Ethernet Adapter 2tab corresponds to LAN 2 on the S1800e series encoder andis used by support for debugging purposes. The default IP address of LAN 2 is set to172.29.204.254 with subnet mask 255.255.255.252. Any computer connecting to theS1800e series encoder must use the following IP address 172.29.204.253.

7. In the Link Speedlist, select the speed and mode of the network. You can select from thefollowing:

Auto detect

The unit will automatically detect the network speed and mode.

1 Gbps full duplex

The unit sends and receives 1 Gbps of data in both directions at the same time.

1 Gbps half duplex

The unit sends and receives 1 Gbps of data in both directions, but not at the same time.

100 Mbps full duplex

The unit sends and receives 100 Mbps of data in both directions at the same time.

100 Mbps half duplex

The unit sends and receives 100 Mbps of data in both directions, but not at the same time.

10 Mbps full duplex


10 Mbps half duplex


NOTE: If you are unsure of the network settings, select Auto detect to automatically detect thespeed and mode of the network. You can also contact the network administrator toprovide you with the correct settings.

8. Click Obtain an IP address automatically.

9. Click Apply.Use the following if you do not have DHCP server or you would like to manually set the networkconfiguration for the Edge device.


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To set the IP configuration manually using the Web Interface:

1. In a web browser, type the IP address of the encoder in the Address bar, and then pressENTER.


3. From the Configurationfolder, select Network.

4. In the Hostnamebox, type a unique name for the Edge device.

5. In the Default Gatewaybox, type the IP address of the server that acts as an access pointto another network. You can obtain the IP address of the default gateway by asking thenetwork administrator.

NOTE: You do not need to use a gateway if the Edge device communicates with other Edgedevices on the same subnet.

6. In the Web Server Portbox, type the http port number to use as an access point to theinternet. The default value is 80.

NOTE: Changing the web server port number requires that you reboot the device.

7. Click the Ethernet Adapter 1tab. This corresponds to LAN 1 on the S1800e series encoderand should be used as the main connectivity to the LAN.

NOTE: The Ethernet Adapter 2tab corresponds to LAN 2 on the S1800e series encoder andis used by support for debugging purposes. The default IP address of LAN 2 is set to172.29.204.254 with subnet mask 255.255.255.252. Any computer connecting to theS1800e series encoder must use the following IP address 172.29.204.253.

8. In the Link Speedlist, select the speed and mode of the network. You can select from thefollowing:

Auto detectThe unit will automatically detect the network speed and mode.

1 Gbps full duplex

The unit sends and receives 1 Gbps of data in both directions at the same time.

1 Gbps half duplex

The unit sends and receives 1 Gbps of data in both directions, but not at the same time.

100 Mbps full duplex


100 Mbps half duplex


10 Mbps full duplex



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10 Mbps half duplex


NOTE: If you are unsure of the network settings, select Auto detectto automatically detect thespeed and mode of the network. You can also contact the network administrator toprovide you with the correct settings.

9. Click Use the following IP address.

10. In the IP Addressbox, type the IP address for the device.

11. In the S

Nextiva S1800e Series User Guide

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