Next Generation Fraud Protection - WeDo Technologies · 2018-01-15 · $38.1 billion annually 1.69%...
Transcript of Next Generation Fraud Protection - WeDo Technologies · 2018-01-15 · $38.1 billion annually 1.69%...
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Helping operators protect revenue and Quality of Experience
Next Generation
Fraud Protection
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$38.1 billion annually
1.69% of all Telecom revenues
Known Impact
• OTT Bypass Fraud
• OTT TV Piracy Fraud
• Header Fraud
• Others: DNS, VoLTE, RCS, NFV, IoT
Unknown Impact ?
What about unknown problems?
In Europe, US, Canada, Japan and South Korea data has already exceed Voice & SMS revenues
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UNIVERSAL POLICY CONTROL
Business Intelligence
Subscriber Engagement
Traffic Optimization
Subscriber Services
Cyber Security
Business Services
Deployed at 300 CSPs globally
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https://www.sandvine.com/trends/fraud.html
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The Problem: OTT Bypass FraudThere are many people and services looking to make
money by illegally terminating voice calls. Operators need
a solution that protects the intended route of the call from
start to finish to stop fraud and preserve:
QualityRevenue Security
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PSTN Call
Call 2
OTT to OTT
(no termination fee)
Viber Call
Call 1
Hijacked Carrier
to Viber Call (Avoids Termination fee)
Viber Call
What is OTT Bypass Fraud?
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Sandvine’s Findings
• 60% of Viber traffic was Viber In
• Five million minutes of Viber In calls were terminated on the network each month at $0.20/min
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The Problem: Header Fraud
There are many people and services attempting to receive
unlimited data for free. Operators need a solution that
detects and blocks HTTP header fraud to preserve:
QualityRevenue Security
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What is Header Fraud?
$$$
$0
DPI Inspection
Header tricks DPI inspectionInject the HTTP header
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Sandvine’s Findings
• Subscribers exploiting the zero-rating of a subscriber self-care portal consumed 4x more than average user
• Up to $7M/month exposure based on local data rates
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The Problem: OTT TV PiracyThere are many new applications and services that
distribute premium content for free. Content providers
need a solution that can identify and block illegal OTT TV
streaming to preserve:
Distribution RightsRevenue Services
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What is OTT TV Piracy?
Licensed Content
Illegal Hosting
(including live streaming)
Aggregator Database
$$$
$0
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Follow the money…
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Sandvine’s Findings
• 9% of North American households use Kodi
• Almost 70% of Kodi users are using unofficial Add-ons that support unlicensed content
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Subscriber Details
Subscriber IP • Browsing Behavior
Entitlements • Top Talkers
VoIP Intelligence
Top VoIP providers • Suspicious
Simbox Flows • Bypass Signatures
Devices
Client Device • Access Device
Tethering State
Location
Region, Market, PoP • QoS
Roaming/Domestic
Applications
Protocol • Start/End Time
Tx/Rx Bytes • FlowId • Encrypted
Network Resources
Cell ID • Element • BRAS • RNC
Subscriber Usage
Bytes Up/Down • Viewing Duration
VoIP Call Duration • Call Type
Outputs
Traffic Classification
Security
Botnets; Malware; DDoS
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Adaptive Case Management
Configured through RAID
Only allow service within expected parameters
Deny service with specific known parameters
Regulatory compliant
Standard fraud management resolution
workflow
Advanced Fraud Detection
Link Analysis
Anomaly detection
Customer Risk Profile
Unknown Unknown
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Joint Solution: Fraud Protection
Collect Monitor Notify Discover Act
Traffic
Classification
Mitigation
An end-to-end solution to help operators protect their network from fraud
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RAID FMS Hybrid Approach leverages
Machine Learning to beat Fraud
Designed to identify unknown fraud types Targeting known fraud scenarios
RULES LIBRARY
Fraud cases enhance Machine Learning AFD
AFD findings create and improve rules
AFD - ADVANCED FRAUD DETECTION
FRAUD
FRAUD
IRSF
Bypass and OTT Bypass
SIM Box Fraud
PBX and VoIP Fraud
Premium Rate Service Fraud
Roaming Fraud
Dealer Fraud
Subscription Fraud
OTT Bypass
OTT TV Piracy
Tunelling Fraud
(...)
CONTINUOUS
LEARNING
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More unknown-unknown spaces: IOT, VoLTE, NFV/SDN, 5G