Nexsis Service Presentation

Please contact us on: 08000 803080

Or visit us at: www.nexsiscomms.com

Nexsis House ∙ 21 Park Road ∙ Ilkeston ∙ Derbyshire ∙ DE7 5DA

[email protected]

Information and Communication Technology Service Offerings

Please contact us on: 08000 803080


Nexsis House ∙ 21 Park Road ∙ Ilkeston ∙ Derbyshire ∙ DE7 5DA

[email protected]

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Please Contact Us On: 08000 803080

[email protected]


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At NEXSIS, we aim to understand the needs of our customers. We know that no two customer requirements are the same and as such appreciate that to help us advise you on where and how the latest technology can benefit your company and working practices, we need to understand your business requirements.

In a market place where there seems to be unlimited choice, NEXSIS has proven it has the people to help you gain the required knowledge to ensure you choose the correct solution first time. By helping you keep it simple, you can feel secure that your investments in new technologies are made for the right reasons, and will be able to evolve with you and your ongoing business needs.

On behalf of our entire team, I welcome you to NEXSIS and look forward to working with you in the near future.

Leon Braisby

Managing Director

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The philosophy of NEXSIS is to be a company who don’t just sell and walk away. No matter what your budget, location or number of staff members, at NEXSIS we guarantee all our customers receive the same level of care and support. We feel that the key to your business, and ultimately our business is to form strong and long lasting relationships with our customers. By doing this, together we can go on a journey which will allow us to understand the key requirements of your business. This will enable us to put together and offer our ideas of how new services or solutions in the market place may be used to provide your users with the building blocks to move your business forward, whilst also being available to help you develop your own company ideas and provide assistance in making your ideas a reality. With our philosophy of constant investment, we are proud of the level of knowledge, professionalism and commitment of our most important assets, our employees. We understand that without choosing the best people in their field to work in our business, we would not be able to provide the best services for your business. We feel we have gathered the correct mix of employees to offer our customers the know-how and consultative attitude to ensure you have the correct solution delivered first time, on time, and at the costs to meet your budget requirements.

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With over 15 years of experience in working within the communications industry, NEXSIS are able to offer a wide range of service in the telecoms and data arena. Whether your business has a requirement for the ongoing service and maintenance of currently installed voice or data equipment, a complete overhaul of your installed voice and data architecture, or would like to move into the emerging technologies of Unified Communication to help your employees undertake more flexible and mobile working practices, NEXSIS is the ideal company to help you fulfil your needs.

The management and staff of NEXSIS believe that our customers are our partners. We know through experience that the voice and data networks of our customers require ongoing maintenance and updates to ensure they are performing as required and allowing your business to run as efficiently as possible. We believe that by forging close partnerships with our customer, we are in the best position to understand the needs of your business, yourself, and your employees to help your infrastructure to grow as required and ensure you stay one step ahead of the competition.

At NEXSIS we appreciate the concerns of our partners when taking on large scale changes to their voice and data architecture. With fully trained and accredited Pre Sales, Project Management and Engineering staff we are able to alleviate any concerns and highlight any potential problems envisaged in the works to be carried out and ensure they are dealt with as quickly and efficiently as possible, which in turn will ensure that timescale and budget requirements are met.

Whether your business is a Small to Medium Business (SMB) or you are a larger Enterprise customer, we are sure you will find NEXSIS the ideal candidate to be your long term solutions partner.

If you would like to know more on how NEXSIS can help you move forward with your voice and data networks, or how convergence of these systems could continue to push your business forward, please contact us.

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This service has been specifically introduced for the delivery of real-time IP applications such as voice and video. It is imperative that for the introduction of any IP service and especially critical IP real-time services that the underlying core infrastructure and existing business components are optimally operational for the new IP service deployment. The survey is intended to provide an aid to meet immediate business requirements and assist with future business strategies. The survey is treated as being fully unbiased and confidential but does require the full support of your organisation to be fully effective. The survey can be tailored to meet the infrastructure requirements of your organisation ranging from a single location to a national & international survey – however, the key components within the resulting detailed & confidential report will typically include the following:

LAN infrastructure analysis

- Identification of vendor & hardware revision

- Configuration review for optimal operation

- Identification of any restrictions to flexible & scalable

future expansion

- Generic recommendations

WAN / MPLS infrastructure analysis

- Identification of vendor & hardware revision

- Configuration review for optimal operation

- Identification of WAN / MPLS service performance


future expansion

- Generic recommendations

Security

- Identification of vendor, hardware & software revision

- Review of security policy and associated implementation

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Quality of Service (QoS) analysis

- Verification of any existing QoS services for optimal

operation

- Recommendations for QoS strategy

Support analysis

- Identification of any physical restrictions to aid support

- Review of existing support processes and operational

guidelines


future expansion

Operational Cost analysis

- Recommendations for network service operational cost

reductions

- Review of billing charges for fixed and mobile services

- Identification of additional revenue generating services

If you would like to know more about how an IP Readiness survey can help your business, and what options are available to you through NEXSIS, please contact us.

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No matter how experienced you are in making investments in new technology decisions, or rolling out new technology to your users, it’s always a safe bet to get advice from the experts - People whose specialist knowledge can be used to compliment your own technical skills. If you don’t currently have the in house capability to make decisions on how new technology can help you as a business, it can be extremely advantageous to enlist specialist consultants to help you along the way. Whichever category you fall into, working alongside the NEXSIS team of consultants will increase your chances of success.

Our Technical Consultants are industry leading specialists. They are able to help you at every step of the way in the rollout of your new technology and are happy to take responsibility in helping you with providing your end to end solution. As we know and understand that every rollout is unique, our consultants are flexible and are prepared to fit into your requirements perfectly.

As our consultants will work with you to learn about your business and its requirements, we will be able to see the bigger picture whilst also having the detailed knowledge to provide you with the correct information to help you make decisions, solve problems, and deliver the correct solution according to your business needs.

With NEXSIS consultants on board, we can guarantee that you will be guided through the technology transition and ensure the implementation of new solutions is managed from start to finish leaving you free to focus on pushing your business forward.

If you would like to know more about how Consultancy Service can help your business, and what options are available to you through NEXSIS, please contact us.

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The backbone of your entire network. Structured cabling is the core element of the corporate network and it is important that your solution is designed and installed correctly to ensure that it meets your requirements for today and the future. NEXSIS has vast experience in providing this vital component to clients across all vertical sectors and will assist you in choosing the right solution to meet all of your infrastructure requirements.

Our services include design, installation, product procurement and maintenance of your network infrastructure. We hold accreditations for many of the leading cabling solution manufacturers who in turn offer 25 year guarantees.

All of our projects receive consistent top quality workmanship and materials; in addition to this we provide seamless project site coordination, whether you are single, multiple, local or national customer.

If you would like to know more about how our Network infrastructure installations can help your business, and what options are available to you through NEXSIS, please contact us.

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Support of your ICT architecture is a must. Whether you have the in house staff to carry out first, second or even third line support, knowing you have access to our 24/7 support and advice can still be invaluable. As we will have worked together with you and your staff to learn about your business and ICT infrastructure, should you come up against problems on your networks, our support staff will already have detailed knowledge of your onsite equipment and how it is being utilised so you wont have to spend valuable time explaining your background which in turn will reduce any downtime or outage costs being experienced.

We all know that technology can sometimes be a little tricky. Whether you only require a few questions to be answered, have a requirement which can be dealt with remotely, or have a requirement for a site visit, you know that whenever you contact NEXSIS support you can rest assured that your call will be picked up quickly, responded to efficiently, dealt with professionally, and queries resolved by our knowledgeable, and highly professional engineers and technicians.

At NEXSIS we believe that your problem is our problem. We will work with you to exhaust all possibilities and avenues to ensure that any problem you are experiencing with your ICT infrastructure is resolved.

We are able to offer you several levels of support. Whether you require 9 to 5 Monday to Friday, or 24/7 365 days a year, we will be able to accommodate your needs.

If you would like to know more about how our Support Services can help your business, and what options are available to you through NEXSIS, please contact us.

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Wireless Technology enables your employees the flexibility to work anytime, anywhere without a physical cable connection. With more and more employees working from remote locations, fast and reliable access onto the corporate network to gain access to corporate information is becoming a real requirement.

By installing Wireless Technology throughout your organisation, you provide instant access to the people who matter like your customers, suppliers, employees, and other 3rd parties in a totally adaptable manner. This then enables key decisions to be made on the spot, enhancing your customer experience and relationships, and maximizing business efficiencies by taking full advantage of your employee output throughout the day.

Compared with traditional networks, Wireless Technology is simple to install into your office and simple to maintain. Whether minimal web access is required for your guests or visitors, secure access is required for your employees, or to provide the technologies which will allow you to use location awareness applications, NEXSIS can provide you with the complete solution and functionality you need. Wireless Internet Survey With the increased demand for wireless infrastructures and associated services – in addition to our existing Wireless LAN survey service, we now offer an Extended WLAN survey to incorporate external WLAN deployments for the provision of Wireless Internet. The Wireless Internet Survey is specifically aimed at organisations that wish to deliver WLAN IP services within a campus, local town, retail-park or stadia – the aim to create a wireless mesh for resilience and introduction of complimentary services such as CCTV, Internet and revenue generating activities such as wireless broadband. If you would like to know more about how Wireless networking can help your business, and what options are available to you through NEXSIS, please contact us.

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Hosted Services from NEXSIS can offer large business technologies to small businesses. Along with traditional PBX functionality, Hosted IP Telephony provides both telephony and multimedia services over a secure carrier class infrastructure.

Employees can be provided with voice, voicemail, video, instant messaging, and conference calling whether they are office based, home based, a remote worker, or a worker who has a requirement to travel to multiple locations to carry out daily tasks.

If your current PBX is nearing end of life, your business is moving or opening new offices, you have a large number of employees using mobile phones and you need to reduce costs, or you lack IT resources capable of maintaining CPE-based equipment, moving your communications to a Hosted services could provide you with the solution you require whilst reducing capital expenditure.

There are several benefits to be gained by moving your users to a Hosted Service provided by NEXSIS.

Lower Costs

With a hosted solution, organisations can gain access to advanced IP based applications without needing to make capital investments as users can be paid for on a monthly basis rather than in a lump sum. This allows companies to lose the headache of finding budgets for upfront costs or expensive upgrades and allowing them to allocate resources to other areas of the business.

Security

Hosted Services IP Telephony VPN delivers secure routing and remote access over public IP networks ensuring that communications remain as secure and safe as if they were on a private network.

Advance Features

Hosted IP Services uses advance telephony features to deliver functionality equivalent to the traditional corporate PBX enabling smaller companies for the first time to cost effectively gain access to a wide range of functionality including conferencing, collaboration,

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incoming call management, home workers, single number contact etc enabling your business to operate more efficiently.

Increased Productivity

Office communications can be enhanced by multimedia applications used to improve staff productivity, make collaboration more effective and support advanced contact centre functionality.

Step By Step Migration

Hosted Services allows customers to continue to use the features of their already installed equipment such as PBX’s and Routers. Our IP solution supports all kinds of phones, including Analogue and Digital handsets so organisations don’t have to swap out their existing infrastructure.

Reliability

Hosted IP Services are designed to provide 99.999% availability – “Carrier Grade” as opposed to the “best endeavours” approach of other IP services, so customers can be confident or receiving a high availability service.

Flexibility

You choose the functions you want and pay only for those on a per user basis. You will get access to new technology and large company features at a fraction of the cost. Request only what your company needs now and just order more when required. No more equipment obsolescence and depreciation. If you would like to know more about how Hosted Services can help your business, and what options are available to you through NEXSIS, please contact us.

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It’s not easy to come to terms with the multitude of companies who can provide external telephony services and features to help reduce costs and ensure your business runs as efficiently as possible.

Due to this, customers tend to have several service providers supplying them different solutions which do not migrate together as well as they possibly could.

This lack of integration of services often means reduced performance and the benefits of the individual features are lost. Should a problem occur, keeping track of who to contact when a fault is apparent becomes more and more tricky taking up valuable employee time.

To compliment the internal services previously described, NEXSIS are also able to offer our customers Telecom Services to complement your internal installations. By using our Telecom Services in conjunction with our other service offerings, we are able to provide a single point of contact for any issues which may arise, and can take control of all issues being experienced to ensure a swift conclusion.

NEXSIS can offer you more than just cheap calls. We are also able to offer you highly resilient services so you can rest assured knowing your critical business communications are in safe hands.

NEXSIS are able to carry out a full audit of your current calls and lines expenditure and provide you with a full report on how improved service and costs can be gained. We can also offer you advice on how VoIP technologies can be implemented within your current architecture to enhance the reliability and flexibility of your network usually without having to change any equipment installed on your site.

Along with cost savings, NEXSIS Telecom Services can help you take advantage of the following services to help enhance your business strategies:-

Generate income when your customers call you

Call Record all or selected calls to meet any regulatory requirement, even from mobile phones

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Single number for each employee. This ensures they can be reached on the same number no matter if they are in the office, on their mobile phone, at home, or at any other location throughout the world

Provide Non Geographic numbers for your customers

Have any national or worldwide STD number terminate in your office location ensuring your customers dial a local number no matter where in the world they are calling from

Easily re-route calls to a different office providing disaster recovery

Measure the effectiveness of marketing campaigns on a geographic basis

Understand and control who is calling you, when and where from

Have calls automatically re-route to different locations depending on time of day, day of the week etc

Provide customers with IVR menus, e.g. 1 for Sales, 2 for Support

Install new Analogue, ISDN2, ISDN30, VoIP/SIP Trunks and take control of already installed services

Provide Ethernet services (WAN) to connect together the local area networks of your different offices

Maximise the use of your Ethernet circuit by providing QOS to enable IP transmission and IP Telephony

Use Web access to add, delete or amend customer service plans and chosen services.

Vastly reduce mobile phone call costs, especially mobile to international number call costs by up to 90%

If you would like to know more about how our Telecom Services can help your business, and what options are available to you through NEXSIS, please contact us.

Nexsis Service Presentation

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