WINTER & SPRING- 2019 | VOL.02

1MOBI NEWS

• Professional Skill Development Program- Certificate Giving Ceremony

• CCM Meet- 2019• Corporate Tips

•Birthday Wish •Wedding Wish

NEWSLETTER

Mobicare Technologies Ltd. has

successfully completed its 1st batch’s “Certificate Giving Ceremony” program

arranged for the students of “Professional Skill Development Program” at 28th Nov

2019. Honorable Chairman, Mr. Md. Aminur Rashid and Managing Director Mr. Jakaria

Shahid of Edison Group were present in the ceremony as chief guest. Total 25 students

received their certificates from the guests who recently has successfully completed

their certification course on “Mobile Phone Servicing & Troubleshooting” under

professional skill development program. Honorable CEO of Mobicare Mr. Ahmed

Pasha, COO Mr. F.M Abdul Hafiz and other high officials of Edison Group and

Mobicare Technologies Ltd. were also present in the program.

Professional Skill Development ProgramCertificate Giving Ceremony

2 MOBI NEWS

Mobicare Technologies Ltd. has successfully completed it’s one of the regular events- Customer Care Mangers Meet named as “CCM Meet-2019” with the theme “Grow Together”. All the Centre managers including

honourable Top Management were present during the 2 days session, held on Nov 14, 2019 to Nov 15, 2019 in a resort near Dhaka. In this event, the Top Management has declared and described the company’s vision for 2020. 4 major projects has been planned to be continued in the year 2020, which will have a great impact on the company as well as its present & upcoming customers. In between various sessions there were friendly

football match between 2 circles of Operation Management department.

CCM MEET - 2019

MOBI NEWS3

C O R P O R A T E T I P S

Email Etiquettes (Key to effective communication)

Email etiquette is about respect and common sense. The same respect and professionalism you expect others to show to you is also crucial when writing your own communications. Email is a form of communication. Like written letters, telephone conversations, and face-to-face speech, email is guided by etiquette. Let us have a brief about email etiquette to be maintained-

Subject line: Always add a subject line to your emails. Emails without a subject line are overlooked as spam, more often than not. The subject line, as the name suggests, must be specific to the content of your email.

Content: It is always a good idea to think about what you want to write before you actually do so. Your sentences should be short and to the point. Long and badly structured sentences confuse the reader. It is ideal to keep your emails clear & short as possible without eliminating necessary information.

Begin your email with a formal salutation, state the purpose of writing and provide a context to why you are writing. Use paragraphs – form a paragraph with related points and change paragraphs to present separate ideas.

Close the email by stating the outcome you expect from your message and sign off with a polite greeting and your name.

Tone: The emails you send are a reflection of your professionalism. Emails at the workplace must have a formal tone to them. There is always a higher chance of miscommunication over emails because your words are not convoyed by gestures, body language and facial expressions, and your reader may easily misinterpret your words. Be polite, choose your words wisely, use proper punctuation and avoid capitalizing all your words.

Language: An email can be effective only when the language used is grammatically sound and is spelt correctly. If the reader cannot understand what you have written, there is hardly any chance of them taking any action on it, thereby rendering your message ineffective. An email rife with spelling mistakes also makes you look incompetent. Review your messages before sending them. Make it a habit to proofread your emails twice over and use spell check. Your emails must always give an impression of being well thought out.

Keep your inbox clean: We know you're out there -- the folks with unopened emails that numberin the triple digits (or worse). Clean your inbox, break up folders for different clients, and work toward diminishing the stress that can result from seeing big numbers next to your inbox button.

Response time: Good email etiquette maintains that you do your best to respond to business communications as soon as possible. When you do not respond promptly, you come across as unorganized and unconcerned. Even if you are not able to attend to an email right away, writing a line back in acknowledgement that you have received it and will attend to it shortly, shows professionalism.

4MOBI NEWS

H a p p y M o m e n t sNew Member in the World

A new baby is like the beginning of all good things – wonder, hope, a dream of possibilities. A star is born in the world. Fortunately we (MobiCare technologies ltd.) have opportunity to take part of this moment.Congratulation and best wishes to-

Name of Baby: Arna Majumder

Parents Name: Dolan Chandra Majumder & Sania Majumder

Date of Birth: February 02, 2020

Name of Baby: Munira Yesmin Muniya

Parents Name: Md. Mominul Islam & Mst. Panna Begum

Date of Birth: January 23, 2020

Name of Baby: Sneeha Mahato Shrima

Parents Name: Bharat Kumar Mahato & Ripa Rani

Date of Birth: 14th October, 2019

5MOBI NEWS

Best Wishes Best Wishes On YourOn Your

WeddingWedding

Department: ITWeeding Date:October 14,2019

EDITORIAL: Mobicare HR TEAM MOBI NEWS6