This Issue

Industry & Campus Updates Pg. 2-3

Employee & Community Connect Pg. 4-5

NACS News

A Full Service Receivables Management Company

2015

From the Desk of

Dallas S. Bunton, Sr. Chairman & CEO NACS and Medical Services, Inc.

Communication seems to continue to be a struggle

for some on our Campus. Managers and staff alike, seem to skip through the process of communication. Yet this vital tool is a bridge to life. It is the bridge of our marriages, our homes, children, work, communi-ties, friends… how we communicate and how our com-munication is received says a lot about who we are. The Bible has so much to say about our communica-tion, our heart and how most often from the depths of the heart so is a man and his communications. I want to encourage everyone to think about what they say and how they say it on Campus; especially managers. No matter what we think we said, often perception can be everything. Speaking of communication by the time you get this newsletter we will have celebrated the 4th of July. Hope you had a great three day weekend. We are now midway of the 2015 year. Let’s have a great month.

May God richly bless you and your family.

www.NACScom.com

I S S U E 7 , V o l u m e 7 5

July

MONTHLY

EMPLOYEE NEWSLETTER OF NORTH AMERICAN CREDIT SERIVCES, INC.

Communication

Saying what we mean... Doing what we say...

Saturday, July 11 — Employees & Families Game Night at the Lookouts @ AT&T Field; 7:15 PM game begins. Must have RSVP’d tickets.

Friday, July 17 — Campus wide blood drive.

July thru September — Employees Child Art Contest More details on pg 4; entry form pg 5.

Monday, September 7 — Labor Day Holiday offices closed in observation.

October — 5 Fun Friday’s, Annual Team Spirit Days.

Friday, October 23 — WALKtober Fest; Annual employee wellness fair from 11:30 a.m. to 2 p..m. in the campus pavilion.

Special note: CHI Memorial Hospital’s mobile mammog-raphy unit will be a participant this year and providing FREE screenings. More information to follow.

Calendar Notes:

KBWLO Office Updates

Industry & Campus Updates

Employee of the Month Frieda Smith (photo on left) for

her continued willingness to serve

our Campus and a very positive

attitude.

Collector of the Month Beth Wolters (shown on right) collected over $75,000 and had over 1200 payments for June. Beth maintains a high standard of collec-tions each month while also men-toring new collectors. She provides a high level of Customer Service which supports the integrity and culture of our company.

Employee Recognition — N A C S Shining Stars

Submitted by — Dallas S. Bunton, Sr Chairman & CEO.

Collector of the Month Debbie Fonseca (photo on right) with Kevin B. Wilson Law Office. Debbie collected over $50,000 in June. Debbie also maintains the only KBWLO Spanish file. She is an

asset to the department. — As reported by KBWLO.

Employee Anniversaries

Industry & Campus Updates

Submitted by — Karen James, Campus Collections Director.

Robert Hayes Jr., 19 years Tinna O'Rear (Kilgore), 13 years Diana Greer, 10 years Paula Bonner, 9 years Cynthia Sedor, 8 years Michael Brewer, 7 years Margo Cline 7 years Amanda Zirk, 6 years Iva Newsom, 5 years

Kimberly Jackson, 4 years Rota Noble (Hammonds), 4 years Anita Williams, 4 years Misty Espana, 2 years Jaime Watts, 2 years Betty Payne, 1 year Karla Poole, 1 year Kisha Wheeler, 1 year

Employee Kudos

Way to Go Betcy Contreras (photo on left). “Although I have a great mentor and Team Lead, Betcy has assisted

me SO MUCH with Spanish accounts.. I do not have an employment background in the medical field, so many terms and procedures were new to me (even in English) and Betcy has helped me understand ways to explain things to consumers in Spanish because not all English words directly translate to a Spanish word.. I feel comfortable knowing she is only a few feet away to ask questions about translations that I didn't even learn in college.”

Submitted by — Shakera Myree, NACS Staff Collector 30.

Rookie of the Month Kaleb Murphy (shown on right) June was Kaleb’s 4th full month on the collection floor and he has ex-ceeded expectations each month. June he collected over $60,000 and was in the top 10 in collections for the month. Kaleb does a great job and we are looking for him to continue to set personal records in the months ahead.

Industry & Campus Updates Campus Updates

Human Resources Update

Want to keep in the know? We have moved our HR Intranet website to a new server.

— The new link is http://hrintranet.nacscom.com/ . If at 1st it does not come up you may need to reboot your pc.

BCBS TN Mobile — Blue on Campus for You

Employees were provided an opportunity to meet with BCBS of TN reps

for Q&A’s on a special mobile unit brought to campus this month.

Moving? Storing? Corporate Services keeps cardboard boxes of various sizes if employees

ever happens to need some. These boxes are already broken down so they can easily be loaded into your vehicle without taking up space. Kindly email BrandonP@nacscom.com in Corporate Services first if you'd like some, thanks!

— Submitted by Brandon Phillips, NACS Director of Corporate Services.

Corporate Services Update

Please kindly keep the thermostats locked up as they have been in the past and keep

the settings to a reasonable 72 or 73 during the morning and early afternoon. The only time we should be lowering the thermostats is when temps climb to the upper 80s and into the 90s outside. Thank you!

Operations Update

Employees Shine On — Making a Difference!

North American Credit Services, Inc.

2810 Walker Road ~ Chattanooga, TN 37421

Toll Free: 800-844-5654 Local: 423-894-5654 Fax: 423-296-6011

www.NACScom.com

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Employee & Community Connect

NACS Family Game Night—Saturday, July 11

NACS and Medical Services of Chattanooga will be celebrating the Summer on July

11 with a very special Lookouts Baseball, family game night at the AT&T Field in Chat-tanooga. — Game begins at 7:15 PM. NOTE: 1) MUST HAVE COMPLETED THE ONLINE TICKET RESERVATION and RECEIVED AN AUTO EMAIL CONFIRMATION. 2) If your schedule has changed and may not be able to attend—please let Joel know joelh@nacscom.com, so that other employees whom remain on the ticket cancellation waiting list might be able to go.

Tickets for those who’ve reserved these ahead of time can be picked-up game day from 6 PM to 7 PM — on site at the “NACS Welcome Table” located beside the Will Call ticket booth at the Chattanooga Lookouts Stadium; Look for Joel.

Employee Child Holiday Art Contest

This year’s company Christmas cards will once again feature one talented employee’s child or other immediate family members

(age 17and younger), creative abilities in expressing the theme: Merry Christmas from Our Families to Yours! All entries submission deadline by: Friday, September 18 by 12 noon. Child art submissions will be on display on campus to receive votes, from September 21 through October 2. The winning artist to be announced on Monday, October 5.

The 2015 NACS / Medical Services ‘Child Holiday Art Project’ winner will receive a One (1) year family membership to the Tennessee Aquarium ($115 value). Which covers unlimited admission for two (2) specified adults and your children or grandchildren age 18 and younger. There's always something new to see and do year round at the aquarium; http://www.tnaqua.org.

Entry forms on last page of this months e-News. 1) Simply print out, 2) Have child complete art for contest, 3) Return art submission form (pg 2) to Judy Aubrey at the NACS front reception desk — no later than Friday, September 18 by 12 noon.

If any further questions, feel free to contact Joel in NACS Public Affairs at ext 110.

Joel Henderson, VP Corporate Communications and Government Rela-

tions represented NACS, dancing and fundraising in support for Partner-ship's Family Focused Solutions program. The Partnership’s counseling and support services are committed to helping families, children and indi-viduals who’ve encountered domestic violence, child behavioral or health problems, learning difficulties, alcohol and drug abuse as well as mental health issues. To help develop solutions to improve quality of lives and overcome barriers to self-sufficiency. Thanks to much support by commu-nity partners, friends and NACS, Joel (shown on left with dance partner

Rosie Bird) reached his goal achieving a win-win for all. To view his live performance on the nights big finale at the Tivoli Theater with over 1,000

attendees; go to the FaceBook charity page at ‘Joel Henderson Dancing with the Chattanooga Stars 2015’ or more on the

charity at www.partnershipfca.com/events/dancing-with-the-chattanooga-stars.

Campus Blood Drive — Friday, July 17 To sign up for a donor appointment time between the hours of 8:45 am to 3:30 pm contact Joel at JoelH@nacscom.com.

2015 CARD THEME: Merry Christmas from Our Families to Yours!

Childs Name (first / last): Childs Age:

_______________________________________________________________ ________________

Employees Name (first / last): Relationship to Child Artist:

_______________________________________________________________ ___________________________________ (P

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