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    1 www.hcvadvocate.org1 www.hcvadvocate.org

    Newly Diagnosed Hepatitis C Support Project

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    Newly Diagnosed Hepatitis C Support Project

    Alan Franciscus

    Executive Director

    Editor-in-Chief, HCSP

    Publications

    Author

    Lucinda K. Porter, RNManaging Editor, Webmaster

    C.D. Mazoff, PhD

    Publication Design

    Leslie Hoex, Blue Kangaroo Design

    www.bluekangaroodesign.com

    Reviewed by

    Rose Christensen

    Contact Information

    Hepatitis C Support ProjectPO Box 427037

    San Francisco, CA 94142-7037

    [email protected]

    This publication is supported by an

    unrestricted educational grant from

    Merck and Co.

    The information in this guide is designed

    to help you understand and manage

    hepatitis C virus infection (HCV) and

    is not intended as medical advice.All persons with HCV should consult

    a licensed medical practitioner for

    diagnosis and treatment of hepatitis C.

    Version 3.0, 2011 2011 Hepatitis C Support Project

    As I take my frst steps

    with hepatitis C,

    I am not alone because

    o all those who will

    help me along my journey

    with their wisdom,

    encouragement and hope.

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    Hepatitis C Support Project Nwy Dignd

    Table of CoNTeNTs1. Introduction Letter . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    2. FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    3. Getting Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    4. Choosing a Medical Provider . . . . . . . . . . . . . . . . . . . . . 7

    5. Medical Provider Inormation . . . . . . . . . . . . . . . . . . . . . 9

    6. Maximizing Your Medical Appointments. . . . . . . . . . . . . . . . 10

    7. New Appointment Checklist . . . . . . . . . . . . . . . . . . . . . . 11

    8. Your Medical History . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    9. Medication and Supplement History. . . . . . . . . . . . . . . . . . 17

    10. Medication Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . 18

    11. Tips or Lowering Prescription Drug Costs . . . . . . . . . . . . . . 20

    12. Follow-up Appointment Checklist . . . . . . . . . . . . . . . . . . . 21

    13. Medical Appointment Short Form . . . . . . . . . . . . . . . . . . 26

    14. Calling Your Medical Provider . . . . . . . . . . . . . . . . . . . . . 27

    15. More Tips about Medical Appointments . . . . . . . . . . . . . . . . 28

    16. The Medical Alphabet . . . . . . . . . . . . . . . . . . . . . . . . . 29

    17. HCV Laboratory and Diagnostic Tests. . . . . . . . . . . . . . . . . 31

    18. HCV Lab Tracker. . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    19. Dos and Donts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

    20. Tips or Living Well . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

    21. Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

    22. Notes Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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    Nwy Dignd Hepatitis C Support ProjectNwy Dignd Hepatitis C Support Project

    a letter t The Newy Digned with Heptiti C

    Hello,

    You recently ound out that you have hepatitis C. Beingdiagnosed with this brings up a lot o eelings and

    questions about hepatitis C.

    Some requently asked questions are:

    WhatishepatitisCvirusinfection(HCV)?

    Isitserious?WillIdie?

    WillIneedalivertransplant?

    IstheretreatmentforhepatitisC?

    Cannaturalmedicinehelpme?

    Isitcontagious?CanIgiveittomy familyandfriends?

    HowdidIgetit?HowlonghaveIhadit?

    DoesthismeanIamdisabled?

    WheredoIgethelp,informationandsupport?

    WhatdoIdonext?

    Enclosed is inormation to help you nd answers to your

    questions. This inormation is basic and assumes that you

    have very little knowledge about hepatitis C. Hopeully it

    reassures you. How can inormation about a disease be

    reassuring?Webelievethatonceyougetthefacts,the

    uture will look a little brighter.

    In the beginning, you might be scared or angry. You might

    eel hopeless or depressed. You might try to ignore the

    situation, telling yoursel that this is not a big deal. These

    reactions are normal. These eelings will not go away

    overnight. This is part o the process o living with a disease.You are not alone. There are millions o people in the United

    States and the world living with hepatitis C. What you dont

    know yet is what some o us have learned over timethat

    hepatitis C can teach you how to live better. Sure, all o us

    would rather live without it. Treatment or hepatitis C is

    eective or about one-hal o those who try it so someday

    you may have the experience o living without it. However,

    until that time comes, it is important to learn how to live

    with hepatitis C.

    You are embarking on a process that will teach you how

    to make the best o a bad situation. Some people take

    better care o themselves ater having this wake-up call.

    They become healthier because they know that their lives

    depend on it.

    For now, lean on the rest o us who have aced this or along time. We probably have experienced some o what

    you are going through and are more than willing to help.

    You do not have to go through this alone. Enclosed is

    inormation that will get you started.

    lucindaK.Porter,R

    N

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    Hepatitis C Support Project Nwy DigndHepatitis C Support Project Nwy Dignd

    Here are some brie answers to some common questions.For more complete inormation, visit the Hepatitis C Support Projects website at

    www.hcvadvocate.org

    Wht is htitis C?Hepatitis C is a disease caused by the hepatitis C virus(HCV).Itprimarilyaffectstheliverandovertimecan

    damage the liver and health o an individual. Usually ittakes a long time to do any damage, especially i the

    person who has it doesnt drink alcohol and maintains ahealthy liestyle. Sometimes the damage is so minimal

    that people will go through their entire lives withoutknowing they have HCV.

    Is HCV rr?No. Approximately 3 to 4 million people in the United

    States have HCV. Worldwide, more than 170 millionpeople have HCV.

    How is htitis C digosd?

    It is diagnosed with a blood test. The rst test most

    people have is an HCV antibody test. I this is negative,it means you do not have hepatitis C, assuming you

    have not been exposed in the past 6 months. I theresults are positive, then you need another blood test

    called a viral load test. It is important that you have thissecond test because some people have a positive HCVantibody test but do not have HCV. Until you have this

    test, you will not know or sure i you have HCV.

    Is it srious?

    Maybe. It should be regarded as a potentially seriousproblem. The good news is that or most people, HCV

    will not create major health problems. Your medicalprovider will be able to determine the seriousness o

    your particular situation.

    Wi I di fro HCV?Most people will die with HCV and not o HCV. Out o

    100 people who have hepatitis C, 3 or ewer will die anHCV-related death.

    T WO

    frequenty aked Quetin

    Wht r th stos of htitis C?

    Some people have little or no symptoms. This could

    be because they hardly have any liver damage.Unortunately, it also could be because the liver is a

    non-complaining organ. This means that there couldbe a lot o liver damage and hardly any symptoms.The most common symptom o HCV is atigue. Body

    aches, fu-like symptoms, depression, and abdominaldiscomort are also symptoms o HCV. Since these are

    symptoms o many medical conditions, it is important toseek medical help.

    How do I kow if ivr is dgd?

    The most accurate and reliable way to nd out is by

    having a liver biopsy. Researchers are trying to developother ways to measure liver damage, but currently, liver

    biopsy is the most reliable.

    Dos hvig HCV I disbd?

    No, it does not automatically mean you are disabled.The majority o those with HCV are able to work and

    unction well. However, HCV aects everyone dierentlyand may interere with work and quality o lie.

    Wi I d ivr trst?

    This is very unlikely. The majority o people living with

    HCV will not need a liver transplant.

    Is thr trtt for htitis C?Yes, the medications to treat hepatitis C inection cancure it in about 50% o people who take them. Thesedrugs do have side eects. Talk to your medical

    provider about whether treatment is right or you.

    Continued

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    If I dcid to udrgo trtt, wh shoud I strt?This depends on a number o actors. It is important tobe inormed about the treatment, what is involved, the

    side eects and costs. Also, you need to evaluate thecurrent actors in your lie. Talk to your medical provider

    about this. Treatment decisions do not need to be madeinstantly. I you need to delay treatment, ask your medical

    providerifyoucandososafelyandforhowlong?

    Is HCV trtt xsiv?Yes. However, many insurance plans cover most o thecost. See i you qualiy or a pharmaceutical patient

    assistance program. For more inormation contactPartnership or Prescription Assistance www.pparx.org, or

    Needy Meds www.needymeds.com, or the pharmaceuticalmanuacturer o the drug your doctor prescribes.

    C tur dici h ?No herbs, supplements or alternative treatments havebeen proven to eectively treat HCV. Some herbs

    may be harmul and even lethal. Some people haveexperienced health improvement rom acupressure,acupuncture, meditation, Tai Chi, Yoga and other

    complementary health practices.

    Is thr thig I c do to h ivr?Yes, there is a lot you can do. First, talk to your medical

    provider. Avoid alcohol. Do not eat raw or undercookedshellsh. Get regular medical care. I you have never

    had hepatitis A or B, be sure to get vaccines to protectyou rom these. Avoid or be cautious with potentially

    liver toxic drugs, supplements, and chemicals. Tryto quit smoking and other tobacco use. Aim or thehealthiest liestyle you can manage, one that includes

    regular exercise.

    How did I gt it?HCV may be transmitted during activities that involveblood. In order to acquire HCV, a persons blood needs

    to be in contact with HCV-inected blood. This canhappen in various ways. Some common ways are rom

    blood transusions beore 1992 and sharing needlesor other injection drug utensils or works. There is an

    occupational risk or those who have had a needle-stickinjury or mucosal exposure to HCV-positive blood. Thereis low risk o acquiring HCV sexually or or a mother

    transmitting it it to her etus during pregnancy or delivery.There are other ways to acquire HCV and it is important

    to obtain more inormation about this. It is normal towonder how you got hepatitis C. However, it can be

    unhealthy to obsess about this. Try to ocus on what youcan do or yoursel now, rather than on the past.

    How og hv I hd it?Your medical provider can help you determine this.Sometimes it is easy to answer this, but oten aneducated guess is made based on risk actors, medical

    history and your current health inormation.

    Is it contagious? Can I give it to my family and friends?Yes, it is contagious, but mostly only through blood. It isusually transmitted when people come in contact with

    someones blood, such as by sharing contaminatedneedles, piercing and tattooing instruments and other

    blood-related practices. I you do not share these withyour amily and riends, it is unlikely they will get HCV

    rom you. We do recommend that you do not sharerazors, toothbrushes and other instruments that may haveyour blood on it. We do not know or sure that sharing

    personal items is a risk, but it is better to be sae. Alwayscover any bleeding wounds or sores. It is not transmitted

    by hugging, kissing, sneezing, coughing, sharing eatingutensils or glasses, or by casual contact. Although the

    risks are low, it is recommended that amily members betested, especially children o women who may have had

    HCV at the same time they were pregnant. You shouldnot donate blood or semen. Body organ and tissuedonation is made on a case-by-case basis. There is a

    major shortage o donated organs, so sometimes an

    HCV-positive organ is used or an HCV-positive recipient

    Wht bout sx?The research is conusing about this sensitive,complicated and important subject. The Centers orDiseaseControl(CDC)doesnotrecommendany

    changes in sexual practices between monogamous,long-term partners. Sexual transmission rates increase

    with multiple sexual partners and risky sexual practiceswhere blood may be present. It is important to get

    accurate inormation about sexual transmission o HCV.

    Frequently Asked QuestionsContinued

    a prm i chnc

    r yu t d yur t. Duk eingtn

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    Shoud I t sx rtr(s)?Yes. Although sex is a basic part o lie, many o us are

    uncomortable talking about it. Honesty and openness areimportant. I your partner is uncomortable with the current

    sexual practices in your relationship, it is his or her right to

    express and change this. I you want to practice saer sex,it is your right to express and change this.

    Wht shoud I t rtr, fi,or d co-workrs?Legally, you are not required to tell anyone. There areadvantages and disadvantages to telling others. For

    more inormation about this, see: HCSPs Easy C Facts: Whom

    Should I Tell? and Hep C Basics: Disclosure.

    How do I tk to chidr bout this?It depends on their age and your assessment o your

    childrens ability to handle this inormation. Sincechildren can sense when we have something onour minds, its a good idea to talk to them so theirimaginations dont make things worse than they might

    already be. Try to nd something genuinely reassuringto tell them. Be brie but truthul. Ask them i they have

    any questions. The CDC recommends that amilymembers be tested. Talk to your childrens doctor

    about this. I your children are adults or old enough togive their assent, talk to them about testing. The mostimportant issue to discuss is prevention. Make sure

    they know never to use your toothbrush, razor or cuticleclippers. Explain to them that they shouldnt share

    anyones personal items.

    Is thr vcci tht rotcts gist HCV?No, not at this time.

    Wht do I do xt?Get accurate inormation and support. Avoid alcohol.Attend a support group. Try to make healthy choices.Find a medical provider who has a lot o experience

    working with HCV patients and is someone you trust. Iyou have any reservations about your medical provider,

    get a second opinion.

    Whr do I gt h, ifortio d suort?

    For more inormation about HCV rom HCSP, see:

    Easy C: A Guide to Understanding Hepatitis C

    Understanding HCV: A Patient Pocket Guide

    HCSPsFactSheetSeries

    The Hepatitis C Support Project lists support groups,

    HCV specialists and has inormation about hepatitis C inmultiple languages. The website is www.hcvadvocate.org.

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    This chapter will help you get your healthcare records in order by maintaining an allergy list,medication log, a health and medical history and emergency contact list.

    Organizing your inormation helps you take charge o your own health.

    T HR ee

    Getting orgnized r the Heth It

    Orgizig our hthcr rcords hs dvtgs. Ths r:

    Allowsyoutouseyourtimemoreefciently

    Willhelpyougetthemostoutofyourmedicalappointments

    ReduceswheredidIputitfrustration

    Maximizesyourabilitytonavigatethemedicalsystemeffectively

    Ensuresthatatleastsomeonehasalltheinformation

    Emphasizesthefactthatyouareinchargeofyourownhealth

    How to OrganizeStart by asking or copies o your medical records.Although you have a right to copies, it is a common

    legitimate practice to charge a ee or this. From now on,make it part o your routine to ask or copies o every

    important piece o your medical records, especially testresults. The most recent copies are usually sucient.Important medical documents to have are:

    HepatitisCviralload(HCVRNA)Genotype

    Resultsfromliverfunctiontests,especiallyALTand AST values

    Mostrecentcompletebloodcount(CBC)

    Liverbiopsypathologyreport

    Ultrasoundandimagingreports

    HepatitisAandBimmunizationrecordsorlabresultsordates or those who have a history o either o these

    Allrecentlabresultsthatscreenforotherdiseases or conditions

    Here is a list o medical inormation that everyone should

    maintain, young, old, healthy or living with a chronic disease:

    AllergylistIncludemedications,foods,insects,latex, chemicals, etc.

    Yourmedicalhistoryfromyourperspective (see Your Medical History)

    Medicationlog (seeMedication and Supplement History sheet)

    Alistofmajordiseasesinyourfamily

    Noteswithdatesandpurposesofmajor

    surgeries or other procedures

    Ongoingjournalofmajormedicaleventsrom this day orward

    Alistofcurrenthealthconcernsandquestions

    Immunizationrecords

    Contactinformationofallyourmedicalproviders (see Medical Provider Inormation sheet)

    Emergencycontactinformation

    HealthscreeningremindersandresultsHealthinsuranceinformation

    Medicalcardormedicalidenticationnumber

    AdvanceDirectives(Legaldocumentsstatingyourwishesforend-of-lifecareandyourdesignation o someone to advocate or these wishes. Althoughonly a small percentage o people with HCV will die rom it, AdvanceDirectives arerecommendedforeveryone.)

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    Store everything in one place. Use whatever system

    you preera notebook, le cabinet, computer or a box.The important goal is to make it a habit to keep all your

    records in one place. I you store inormation on yourcomputer, make sure you keep a back up copy.

    Keep all your appointment inormation in one calendar or

    date book. You can also use this to record when you startor stop medications and other medical-related events.

    Make it a habit to update your home medical records atereach medical visit or event. Do an annual review. Pick a

    memorable date or this review, such as your birthday, NewYears Day, or the day ater you le your income taxes.

    Home Health LibrarySome communities and hospitals have excellent reerencelibraries. Kaiser Permanente has many resources orits members. You can also start your own home health

    library. You can save money by purchasing books atlibrary book sales, used bookstores, and garage sales,but check the copyright date to make sure the inormation

    is current. See Resources or a more complete list. Here area ew suggestions:

    Generalmedicalreferencebooks.Manyarewritten

    or people without a medical background. The AmericanMedical Association, the Merck Manual, and major medicalcenters oer excellent reerence books or people

    without a medical background.

    Booksfocusingonhealthimprovement.The Owners Manual:

    An Insiders Guide to the Body that Will Make you Healthier and Younger

    by Roizen and Oz is a good one.

    BooksabouthepatitisC.Therearemanygoodones.Livingwith Hepatitis C: A Survivors Guide, by Gregory Everson, andDr. Melissa Palmers Guide to Hepatitis and Liver Disease are

    comprehensive and easy to understand.

    T knw whr yu cn nd thing i th chi prt rning.

    surc Unkwn

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    Finding a new doctor or other medical proessional can take a

    little eort. Doing some homework up ront can make your frst

    appointment go more smoothly. Start by asking or a reerral.

    I you are currently satisfed with one or more o your medical

    providers, ask that source or a reerral. You can also ask

    amily, riends and co-workers or suggestions. I you attend

    a support group, that is another excellent resource. Next you

    can check the providers background. Ater you have some

    names, you can use the Internet to confrm that the provider

    has a current license. The American Medical Association

    (AMA),yourstatesmedicalboardandthecountymedical

    association have inormation about physicians.

    foU R

    Ching Medic Prvider

    This chapter will help you nd a new doctor or medical provider. You will learn how to check theirbackgrounds, ask the right questions and nd out what hospitals or medical clinics use physicians

    in training. Doing some homework up ront can make your rst appointment go more smoothly.

    www.ama-assn.org/aps/amahg.htmCan veriy a physicians credentials.

    Also has tips on how to choose a doctor.

    www.docboard.orgKeeps records o malpractice judgments or

    some states and has links to other states.

    www.docino.orgSearches or malpractice judgments or a ee per physician.

    www.hcvadvocate.org

    The Hepatitis C Support Projects physician database.

    Note: Click on nd a physician button.

    Clinics and hospitals that are aliated with medicalschools may use interns, residents and ellows as part

    o their team. Interns are in their last year o medicalschool and have a good deal o medical training up to

    that point. Residents are physicians who are training in aspecialty, such as internal medicine or gastroenterology.

    Fellows are advancing their training in a specialized area

    beyond residency, such as hepatology or oncology. Theadvantage to you is oten more time and attention during

    your medical appointment. Many medical students andnew physicians have made a signicant impact on their

    patients lives. There is also the satisaction o knowingyou are an important part o the medical education

    process when you see someone during his or her training

    Tip:Teaching hospitals and clinics rotate new

    interns, residents, and ellows during the

    monthsofJuly(andsometimesJanuary).Alwaysask

    who will actually be perorming any procedures. I you

    have the option to wait and it is medically sae to do so,

    you may want to avoid complicated elective procedures

    during July or January.

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    Questions to Ask

    Here are some questions to help you choose a medical provider. You

    can ask these over the phone when talking to the oce sta, thus

    saving precious ace-to-ace time.

    Askiftheproviderisacceptingnewpatients.

    Findouthowsoonyoucanbeseen.Whatisthe

    typicalwaittimeforanappointment?

    Isyourinsuranceaccepted?Ifso,becertainyou

    understand any co-pays, deductibles, or otherout-o-pocket costs or which you may be responsible.

    Doestheofcebillyourinsuranceorwillyouneedto pay the ee directly and manage the insurance

    reimbursementyourself?

    Ifyouareseeinganursepractitionerorphysician

    assistant, then who is the physician overseeing his/herpractice?

    Willyoubeseeinganintern,residentorfellow?

    Whatarethefees?Doestheproviderchargefortimespenttalkingtoyouonthephone?

    Willyoubeseeingtheprovideryouhavebeenassignedorwillyouseeotherpeopleinthatmedicalgroup?

    Whichhospitalisthephysicianafliatedwith?

    Doesthemedicalgrouphaveanadvicenursewhois

    availableforphonecalls?

    Ater you have met with the medical provider, take a moment to refect

    on the appointment. Consider the ollowing:

    Didtheproviderseemknowledgeable

    andexperienced?

    Doesthisprovidercommunicatewell?

    Doyoufeeltheprovidergaveyouhisor herfullattention?

    Isthisapersonyouwouldwantonyourmedicalteam?

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    fI V e

    Medic Prvider Inrmtin

    Providers Name Phone Number Address

    Primar CareProvider

    Nurse(s)

    Specialists

    GI/Hepatolog

    Nurse(s)

    Other

    Other

    Pharmacist

    Dentist

    Other

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

    NOTES

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    The time we spend talking to our doctors or other medical providers seems to be getting shorter.Here are some tips on how to maximize the time spent with your care provider.

    1. Be prepared. Beore your appointment write down allo your medications, any pertinent allergies, a brie

    medical history, and your chie health complaints.Include the names, addresses, and phone numberso your primary care provider and any specialists who

    may be involved with your current medical issue.

    2. You can prepare or your medical appointment byprioritizing and writing down your questions.

    3. Maintain your own health records. It can expeditematters i you bring copies o your most recentpertinent medical reports.

    4. Make eye contact beore speaking to your medical

    provider. Once you begin speaking, your provider maytake notes. This does not mean s/he is not listening.

    5. Beore you start with your list, ask how much time the

    provider has or questions. Respect these limits andyou will benet in the long run.

    6. Prioritize your health issues. Be brie but clear. Startwith the most important details and i there is time, you

    can add the less important inormation at the end. Iyou have any ears or eelings, discuss them. It can be

    reassuring to learn that your symptoms have nothing todo with some disease you have been dreading.

    7. When describing your symptoms, begin with the

    general picture and end with the specics. Example:My stomach hurts. I eel nauseous in the morning.

    8. Ask or clarication. I your doctor uses words orexplanations you do not understand, ask her to clariy

    or simpliy her words.

    9. Take notes. I the doctor makes suggestions, write

    them down. Ask him to spell any words you mightwant to reer to later, such as a diagnosis, medicationor procedure. I during the appointment you dont

    have time to write everything down, write your notesimmediately ater while sitting in the lobby or your car.

    10. Take a riend, especially or the complicated

    appointments. Ask your companion to take notes oryou. I its all right with your provider, you can also recordthe appointment. Smartphones, iPhones, iPod touches

    and similar devices have recording capabilities.

    sIX

    Mximizing Yur Medic appintment

    This chapter discusses how to get the most out o your medical appointments. You pay or time

    spent with your medical provider, so learning how to get the most out o it benets you.

    11. I medication is prescribed, ask what the common sideeects are and how to take the medication.

    12. Express your reservations. I your doctor suggests a

    treatment plan that you have some concerns about,let her know. Sometimes these concerns can beeasily addressed.

    13. Ask i there are any alternatives. I your doctor makesa treatment suggestion and it is not one that you are

    prepared to ollow, ask about other options.

    14. Keep an open mind. This can be your strongest

    ally. It is amazing how many people will avoid amedication because o their ear o side eects, only

    to nd out later that the reality was not anywherenear what they imagined.

    15.Askthedoctor(orprovider)ifthereareresourcesor

    support groups she would recommend.

    16. Discuss the ollow-up plan. I diagnostic tests areordered, ask the provider when you can expect theresults and how these results will be conveyed to you.

    Whendoesyourproviderwanttoseeyounext?Askifthere are any signs or symptoms that could be urgent

    and need immediate reporting. I the results are goingto be disclosed at your next appointment, and i there

    is going to be a long interval between appointments,ask how you can obtain earlier results. Additionally, askthe physician what the best way is to contact his oce

    should a need arise that may not require an oce visit.

    17. I this is a ollow-up appointment, ask or copies odiagnostic test results and surgical reports. This sets

    a standard that you are the manager o your healthcare. It also makes it easier to give copies to other

    health practitioners.

    18. I you run out o time and still have more questionson your list, ask how you might be able to get the

    answers to your questions without disrupting thephysicians schedule. Ask i you can leave a copy othe questions along with the request that they call you

    back within a specied time rame.

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    Complete part A o this orm and bring it with you when you see a medical provider or the rst time. I you can, bringcopies rather than your own copy o your records. Complete part B during or ater your medical appointment.

    Bring the ollowing i you have them:

    qYour advocate

    qLaboratory test results

    qLiverbiopsypathologyreport(s)

    qHepatitis A & B immunization records or lab results(if available)forthosewhohaveahistoryofeitherofthese

    q Allergy list Include medications, oods, insects,latex, chemicals, etc.

    qYour medical history rom your perspective. Start with your _ currentmedicalproblems.(seeYour Medical History)

    q Medication and Supplement Log (seeMedication and Supplement History)

    q Liverultrasoundorimagingreport(s)

    qA list o major diseases in your amily

    qNotes with dates and purposes o hospitalizations,major surgeries or other procedures

    qEmergency contact inormation

    qContact inormation o all your medical providersqHealth insurance inormation

    qMedical card or medical identication number

    qAppointment book or calendar

    qFor women date o last menstrual period

    Whatisyourmainhealthconcern?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatquestionsorconcernsdoyouwanttocoverduringthisappointment?

    List in order o importance, starting with the most important:_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Ifyouhavesymptoms,whatarethey?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Dothesesymptomsinterferewithanything,suchassleep,exercise,eating,orqualityoflife?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Ifyouareexperiencingpain,howmuchpainareyouhaving?Ratethisonapainscaleof1to10,with 1 being the least and 10 being the most pain.

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Howlonghaveyouhadthesesymptoms?Whatmakesthemworse?Whatmakesthembetter?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    s e V e N

    New appintment Checkit r HCV Ptient

    It is highly recommended that you bring an advocate with you to your rst ew or any complicatedmedical appointments. This can be a riend, amily member or someone rom your support group.

    PART A

    NEW APPOINTMENT FORM SECTION

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    MEDICAL PROVIDERS COMMENTS

    Summary o visit: You or your advocate can complete this during or immediately ater your appointment.

    Note: This is a very thorough orm. I your medical provider does not have time to answer all your questions, ask or the best way to get theseanswers.There may be someone else in the ofce that can help you. Some providers will call or email you later when they have more time.

    Writedowninformationfromassessments,suchasbloodpressure_________________andweight_________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatisthenameforyourmedicalproblem(diagnosis)?_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatisthelikelycourse(prognosis)ofyourmedicalproblem?_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Arethereanysymptomsyoushouldwatchoutfororneedtocalltheproviderfor?_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatdoesyourmedicalproviderwanttodonext?

    (If medication, treatment, surgery, or medical tests are ordered, see the next few pages.)_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    I you have any concerns or reasons why you might not be able to ollow the treatment recommendations, state them during the appointment.

    Isthereanythingyoucandotohelpyourproblemorimproveyourhealth?_________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Ifyourmedicalproviderwantsyoutoseeanotherspecialist,nurse,dietician,etc,whatisthenameandreason?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Wherecanyougetmoreinformationorsupportaboutthisproblem?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Doesyourmedicalproviderwantyoutoreturnforanappointment? q Yes q No Ifyes,when?

    __________________________________________________________________________________________________________________________________________________________________________________________________________________

    Othercommentsornotes:

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    PART B

    NEW APPOINTMENT FORM SECTION

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    LABORATORY AND OTHER MEDICAL TESTS(Make multiple copies o this page in case your medical provider orders multiple lab tests)

    If you have any concerns or reasons why you might not be able to have these recommended tests, state them during the appointment.

    Doyouneedlaboratoryorotherdiagnostictests? qYes qNo

    Ifyes,whenshouldyoucallorreturnfortestresults? ____________________________________________________________

    I yes, complete the ollowing:

    Nameoftest:_____________________________________________________________________________________________

    Reasonforthetest: _______________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatisinvolved? _________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Doyouneedtodoanythingprepareforit? qYes qNo _______________________________________________________

    _________________________________________________________________________________________________________

    Doesanythingaffecttheresults,suchasdrugs,alcohol,food,etc? qYes qNo _________________________________

    _________________________________________________________________________________________________________

    Arethereanyrisksordiscomfortinvolvedwiththistest? qYes qNo ___________________________________________

    Whowilldoit?____________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Wherewillitbedone? _____________________________________________________________________________________

    _________________________________________________________________________________________________________

    Howsoondoesitneedtobedone? ________________________________________________________________________

    _________________________________________________________________________________________________________

    Whenandhowdoyougettheresults? ______________________________________________________________________

    _________________________________________________________________________________________________________

    Wherecanyougetmoreinformationaboutthistest? __________________________________________________________

    _________________________________________________________________________________________________________

    Othercomments:_________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    NEW APPOINTMENT FORM SECTION

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    MEDICATIONS AND TREATMENTS(Make multiple copies o this page in case your medical provider orders multiple medications or treatments)

    If you have any concerns or reasons why you might not be able to follow the treatment recommendations, state them during the appointment.

    Note: When you pick up your medications, read the label and make sure it states the same information your medical provider told you.

    Doyouneedanymedicationortreatment?qYes qNo

    I yes, complete the ollowing:

    Name o medication or treatment: _____________________________________________________________________________

    Isagenericformavailable?qYes qNo_______________________________________________________________________

    Doestheproviderhaveanysamplesintheofceforyoutotrythemrst?qYes qNo

    Reason or the medication or treatment: _______________________________________________________________________

    Howmuchshouldyoutake? _________________________________________________________________________________

    Howoftenshouldyoutakeit?________________________________________________________________________________

    Whenshouldyoutakeit?____________________________________________________________________________________

    Howlongwillyouneedtotakethismedicationfor? _____________________________________________________________

    Willitinteractwithanyothermedicationsorsupplementsyouaretaking? qYes qNo ______________________________

    ___________________________________________________________________________________________________________

    Shouldyoutakeitwithorwithoutfood? _______________________________________________________________________

    Whatshouldyouavoidwhiletakingit,suchasalcohol,grapefruitjuice,drugs,certainfoods,oractivities?

    ___________________________________________________________________________________________________________

    Whatarethepotentialbenets? ______________________________________________________________________________

    Whatarethechancesitwillwork?____________________________________________________________________________

    Arethereanymajorrisksandsideeffects? qYes qNo _________________________________________________________

    Howcommonaretheserisksorsideeffects?___________________________________________________________________

    Howsoonshouldyouexpecttoseeresults?___________________________________________________________________

    Iftherearesideeffects,aretherewaystomanagethese? _______________________________________________________

    Arethereanysideeffectsyoushouldreportorthatmaybepotentiallyurgent? qYes qNo _________________________

    ___________________________________________________________________________________________________________

    Whatmighthappenifyouavoidedordelayedtakingthismedicationortreatment? _________________________________

    Arethereotheroptions?qYes qNo _________________________________________________________________________

    Wherecanyougetmoreinformationaboutthistreatment? ______________________________________________________

    Other questions or comments:

    ___________________________________________________________________________________________________________

    ___________________________________________________________________________________________________________

    ___________________________________________________________________________________________________________

    NEW APPOINTMENT FORM SECTION

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    SURGICAL OR MEDICAL PROCEDURES

    I you have any concerns or reasons why you might not be able to ollow the treatment recommendations, state them during the appointment.

    Remember: It is your right to ask or a second opinion. It is oten a good idea to get a second opinioni the surgery is complicated, or i you have reservations about the procedure or surgeon.

    Name o procedure _________________________________________________________________________________________Reason or the procedure ____________________________________________________________________________________

    Whatisinvolvedwiththeprocedure? __________________________________________________________________________

    Will you need any anesthesia qYes qNoifyes,whatkind?_________________________________________________

    Whatarethepossiblebenetsoftheprocedure? _______________________________________________________________

    Whatarethepossiblerisksorcomplications? __________________________________________________________________

    Howcommonarethese?____________________________________________________________________________________

    Whatarethechancesitwillwork?____________________________________________________________________________

    Howsoonshouldtheproceduretakeplace?___________________________________________________________________

    Arethereothereffectivebutlessinvasiveoptions? _____________________________________________________________Whatmighthappenifyouavoidordelaytheprocedure? ________________________________________________________

    Whatdoyouneedtodotopreparefortheprocedure? __________________________________________________________

    Name o person perorming the procedure: ____________________________________________________________________

    Howmuchexperiencedoesthesurgeon/doctorhavewiththisprocedure? ________________________________________

    Willaresidentbeworkingwiththesurgeonordoctor? qYes qNo ______________________________________________

    Whowillactuallybeperformingtheprocedure? _________________________________________________________________

    Wherewilltheprocedurebeperformed? _______________________________________________________________________

    Howlongwilltheproceduretake? ____________________________________________________________________________

    Howlongwillyouhavetostayaftertheprocedure? _____________________________________________________________Willyouneedsomeonetodriveyouandcareforyouaftertheprocedure? qYes qNo

    Howlongistherecoveryperiod?_____________________________________________________________________________

    Arethereanyrestrictionsaftertheprocedure? qYes qNo ______________________________________________________

    Willyouhaveanydiscomfortaftertheprocedure? qYes qNo __________________________________________________

    Howarepainandotherpost-procedureproblemstreated? ______________________________________________________

    Ifabiopsyisinvolved,howandwhendoyougettheresults? ____________________________________________________

    Wherecanyougetmoreinformationaboutthisprocedure? ______________________________________________________

    Other questions or comments: _______________________________________________________________________________

    ______________________________________________________________________________________________________________________________________________________________________________________________________________________

    Tip:It is common practice to stop taking any medications that

    reduce blood-clotting or a period o time prior to most

    procedures, such as liver biopsies. These include aspirin, ibuproen,

    naprosyn, and other common medications. Dietary supplements may

    also reduce blood-clotting, such as vitamin E, licorice, dandelion, etc.

    Report all supplement use to your medical provider.

    NEW APPOINTMENT FORM SECTION

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    e I G HT

    Yur Medic Hitry

    You can maximize your time by preparing or the appointment. Keeping a written record o your medicalhistory will help you use the time more eciently. Bring a copy o this with you to the appointment. You

    can give your healthcare provider a copy or you can reer to it during the appointment.

    Yourname,dateofbirth,andethnicorracialbackground.

    Anyallergiestomedications,food,orothersubstances.

    Alldietarysupplementsanddrugsthatyouaretaking

    or have taken recently. Include prescription, over-the-counter, etc.

    Ifyouarepregnantorbreastfeeding.

    Childhoodillnessesandimmunizationsyouhave

    had and when.

    Anymajorillnessesyouhavebeendiagnosedwith,especially those that are still active or have been

    diagnosed recently.

    Anysurgeriesyouhavehad.

    When you see a new healthcare proessional the appointment starts with communicating details

    about your present and past medical history. The time to talk will probably be short, so use it well.

    Lifestyle-Areyoumarried?Anychildren?Whatare

    their ages?Whatisyouroccupation?Whatisyourbirthplace?

    Describeyourdrinking,smoking,eatingandexercise habits.

    Placesyoutraveledtorecentlywhereyoumayhave

    been exposed to health risks.

    Familyillnessesandcauseofdeathofcloserelatives.

    Anyrecentlifechanges,suchasdivorce,jobchange,

    death or illness o amily member or close riend.

    Thenames,address,andphonenumbersofall.

    healthcare providers and pertinent past providers.

    Anyrecentdiagnosticresultsorothermedicalreports.

    When listing your illnesses and surgeries, start with themost recent and work backwards. Your wisdom teethremoval when you were 15 years old is ar less important

    than last years gall bladder surgery. A recent diagnosiso thyroid disease is more important to mention than the

    bladder inection you had two years ago. The exception tothis is i you are being seen or a current bladder inection

    and you get them requently.

    Try to be honest. It takes time to build trust. However,medical proessionals who dont have all the inormation

    cant make inormed recommendations. I a concerninfuences your ability to be truthul, state that. For

    example, I dont want to tell you that I smoke tobaccobecause I dont want to be lectured about it. The truth is Ismoke, I know it is bad or me, and I am not ready to quit

    at this time. I I need your help with this in the uture, I willbring it up. This is a clear message. It tells the healthcare

    provider that you are a smoker, aware o the risks andrelieves you o the ear o a lecture.

    Stay current. Review your medical history annually and

    every time you have a change in your health. Pick anannual date or this review, such as around your birthdayor ater you le your income taxes. Keeping your medical

    history up-to-date beore you have an urgent medicalneed will help you when you will need it the most.

    What to include in a medical history

    NEW APPOINTMENT FORM SECTION

    I ik gd try w td.Tht i th rn I m m-tim rcd t t thm my-

    . Mrk Twin

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    N I N e

    Medictin nd suppement Hitry

    NEW APPOINTMENT FORM SECTION

    Name

    How MuchHow Often

    How Long Reason

    Prescribing

    (Dose) Providers Name

    Prescription

    Medication

    Non-prescription

    Medication

    Dietary

    Supplements

    RegulaR

    OCCaSIOnal/aS neeDeD

    ReCenTly STOppeD (paST mOnTH)

    OTHeR

    Medications Taken

    in the Past Year

    Recreational

    Drugs

    Prescription

    Medication

    Non-prescription

    Medication

    Dietary

    Supplements

    Prescription

    Medication

    Non-prescription

    Medication

    Dietary

    Supplements

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    T eN

    Medictin Guideine

    Know the ollowing about your medications

    Genericandbrandnamesofmedication

    Reasonyouaretakingthemedication

    Thedoseofthemedication

    Thefrequencyyoushouldtakethemedication

    Thetimeofdayyoushouldbetakingyourmedication

    Ifitwillinteractwithanyothermedicationsorsupplements you are taking

    Ifyoushouldtakeitwithorwithoutfood

    Ifyoushouldavoidanythingwhiletakingit,suchasalcohol, graperuit juice, drugs, certain oods or activities

    Thelengthoftimeyouwillneedtotakethismedication

    Ifyouneedtonishtheentireprescription

    Thedrugsexpirationdate

    This chapter discusses ways to manage your medications. Since this can be tricky,

    particularly medications used or HCV treatment, spending a little time reading and askingquestions about your medications will help you take them saely and correctly.

    Thestorageinstructionsforthemedication

    Themajorrisksandsideeffects

    Iftheserisksorsideeffectsarecommon

    Iftherearesideeffects,waystomanagethese

    Ifanysideeffectsshouldbereportedorthatmaybepotentially urgent

    Howsoonyoushouldexpecttoseeresults

    Whattodoifyouarelateormissadose

    Howtorellthemedication

    Howmanydaysbeforeyourunoutshouldyou

    request a rell

    Whatthismedicationwillcostyou

    Wheretogetmoreinformationaboutthismedication

    Guidelines or Managing Medications Saely

    1. Ask your medical provider i there are ways you

    can care or yoursel that may help you avoid orreduce the need or medications, surgery, or anyinvasive procedures.

    2. Understand the correct instructions or taking your

    medication. Make sure these exactly match theprescription label. I the two instructions are not

    identical, clariy this beore taking the medication.

    3. Know the medications side eects beore youstart taking it.

    4. Beore taking a new medication, ask i there are anymedications or oods that should not be mixed with it.

    5. Take the minimum eective prescribed dose unlessadvised otherwise.

    6. Take medication with a ull glass o water unlessotherwise directed.

    7. Ask i you are supposed to take all o your

    prescription. For instance, always take the entireprescription o antibiotics even i you eel better.

    8. Never break, crush, or dissolve a pill, tablet, or

    capsule without making sure this is all right to do.Some medications need to be intact so stomach acidsdo not destroy them. I swallowing pills is dicult or

    you, tell your medical provider.

    9. Do not take medication in the dark or without yourglasses i you need them to read the label.

    10. For liquid medications, use standard measuringspoons rather than eating utensils.

    11. Try to take your medications on time. Find out what

    you are supposed to do i you are late or miss a dose.

    Never double up on a dose unless you are clearlyinstructed to do so.

    12. I you have trouble remembering to take medication,

    ask a pharmacist, nurse or other health provider ortips. Calendars, alarms, computer reminders, notes

    and daily pill cases can provide reminders.

    Continued

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    13. Do not take a medication that has expired, smellsor looks odd to you. This is especially important orliquid medications.

    14. I you pick up a prescription and the medication looks

    dierent rom the last time you took it, talk to yourpharmacist to make sure there has not been an error.

    15. I you did not take the medication as prescribed, tell

    your medical provider.

    16. Do not use someone elses medication or give yourmedication to anyone else.

    17. Keep medications in their original container with a

    secure cap.

    18. I the cap is dicult to remove, ask your pharmacistor a dierent type.

    19. Store medications as directed.

    20. I you are traveling by air, carry medications with youin the cabin. Keep them in their original containers

    with the prescription label.

    Gs fr Maagg Mcas Safy Continued

    21. Do not leave medications in a hot car.

    22. Keep medications away rom childrens reach.23. I you are or may be pregnant, tell your provider this

    beore you take any medication. Also, mention i you

    are breasteeding.

    24. I you are hospitalized or in a position where someone

    else gives you your medication, look at what you aretaking beore you take it. I something does not lookright, ask or clarication or assurance.

    25. I you think you are having an allergic reaction to a

    medication, seek immediate medical help.

    26. Formulate an emergency plan in case o accidentaloverdose or medical emergencies. In the United

    States, 911 is the standard emergency phone number.I you use a cell phone, calls go to a central dispatch

    location. This can cause delays. Near your phone,post the numbers o your local poison control center,police, re, physician, and hospital emergency room.

    Poison Control Center: 1 (800) 222-1222

    Th crt hth r thmind nd dy i nt t murnr th pt, wrry ut th u-

    tur, r nticipt tru ut t

    iv in th prnt mmnt wi-

    y nd rnty. buddh

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    e l e V e N

    Tip r lwering Precriptin Drug Ct

    Prescription drug costs are going up. Dont be embarrassed i you cant aord a medication. Nearly everyone hasbeen hit by rising healthcare prices. The ollowing are some cost-saving tips to consider:

    This chapter suggests ways to lower your prescription drug costs with cost-saving tips, suchas purchasing wholesale or through reliable Internet-based pharmacies.

    Askyourdoctorifthereisacheaperversionofyourmedication,suchasagenericform.

    Inquireaboutfreesamples.

    Shopforthebestdrugprice,suchasthroughCostco,wholesale,orreliableInternet-basedpharmacies.

    Askifthereareanyclinicaltrialsinyourareausingthedrugtreatmentthatyouneed.

    Lookfordiscounteddrugprices,suchasthroughyourinsuranceplan,orAARP.Insurancepharmacy

    mail order plans can really cut costs.

    Ifitsadrugyouarecondentyouwillbetakingforsometimeandatasteadydose,seeifa90-daysupply costs less than a 30-day supply.

    Seeifyouqualifyforapharmaceuticalpatientassistanceprogram.Formoreinformationcontact

    Partnership or Prescription Assistance www.pparx.org or Needy Meds www.needymeds.com

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    Complete part A o this orm and bring it with you when you see a medical provider or the rst time. I you can, bring

    copies rather than your own copy o your records. Complete part B during or ater your medical appointment.

    Brg h fwg f y hav hm:

    qYour advocate

    qAny new test results that were ordered by anothermedical provider

    qMedicationlog(seeMedication andSupplement History)

    q Any new inormation or allergies to add to yourmedical records

    q Medical card or medical identication number

    qAppointment book or calendar

    qFor women date o last menstrual period

    Whatisyourmainhealthconcern? _________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatquestionsorconcernsdoyouwanttocoverduringthisappointment? List in order o importance, starting with the

    most important: ____________________________________________________________________________________________

    Ifyouhaveanynewmedicalproblemsorsymptoms,whatarethey? ____________________________________________

    _________________________________________________________________________________________________________

    Dothesesymptomsinterferewithanything,suchassleep,exercise,eating? ______________________________________

    _________________________________________________________________________________________________________

    Ifyouareexperiencingpain,howmuchpainareyouhaving?Ratethisonapainscaleof1to10,with 1 being the least

    and 10 being the most pain: _______________________________________________________________________________

    _________________________________________________________________________________________________________

    Howlonghaveyouhadthesesymptoms? ___________________________________________________________________

    _________________________________________________________________________________________________________

    Whatmakesthemworse?Whatmakesthembetter? __________________________________________________________

    _________________________________________________________________________________________________________

    Haveyouhadanychangesinyourlifethatmayhaveaffectedyourhealth,suchasdeathofalovedone,divorce,

    insomniaorsubstanceuse?________________________________________________________________________________

    _________________________________________________________________________________________________________

    It is highly recommended that you bring an advocate with you to your rst ew or any complicated medical appointments.This can be a riend, amily member or someone rom your support group.

    T WelV e

    fw-Up appintment Checkit r HCV Ptient

    This section suggests guidelines or how to maximize your ollow-up appointments with your

    medical provider. Providing up-to-date inormation will help make your appointment go smoothly.

    PART A

    FOLLOW UP APPOINTMENT FORM SECTION

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    MEDICAL PROVIDERS COMMENTSSummary of visit: You or your advocate can complete this during or immediately after your appointment.

    Note: This is a very thorough orm. I your medical provider does not have time to answer all your questions, ask or the best way to get theseanswers.There may be someone else in the ofce who can help you. Some providers will call or email you later when they have more time.

    Writedowninformationfromassessments,suchasbloodpressure_________________andweight_________________

    _________________________________________________________________________________________________________

    Ifyouhaveanewmedicalproblem,whatisthenameofyourmedicalproblem(diagnosis)? ________________________

    _________________________________________________________________________________________________________

    Whatisthelikelycourse(prognosis)ofyourmedicalproblem?__________________________________________________

    _________________________________________________________________________________________________________

    Arethereanysymptomsyoushouldwatchoutfororneedtocalltheproviderfor?_________________________________

    _________________________________________________________________________________________________________

    Istherenewinformationortreatmentaboutyourmedicalproblem? _____________________________________________

    _________________________________________________________________________________________________________

    Whatdoesyourmedicalproviderwanttodonext?

    (If medication, treatment, surgery, or medical tests are ordered, see the next few pages.)

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    I you have any concerns or reasons why you might not be able to ollow the treatment recommendations, state them during the appointment.

    Isthereanythingyoucandotohelpyourproblemorimproveyourhealth? ________________________________________________________________________________________________________________________________________________

    Ifyourmedicalproviderwantsyoutoseeanotherspecialist,nurse,dietician,etc,whatisthenameandreason?

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Wherecanyougetmoreinformationorsupportaboutthisproblem? ___________________________________________

    _________________________________________________________________________________________________________

    Doesyourmedicalproviderwantyoutoreturnforanappointment?q Yes q No

    Ifyes,when? _____________________________________________________________________________________________

    Othercommentsornotes:

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    PART B

    FOLLOW UP APPOINTMENT FORM SECTION

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    LABORATORY AND OTHER MEDICAL TESTS(Make multiple copies o this page in case your medical provider orders multiple lab tests)

    If you have any concerns or reasons why you might not be able to have these recommended tests, state them during the appointment.

    Doyouneedlaboratoryorotherdiagnostictests? qYes qNo

    Ifyes,whenshouldyoucallorreturnfortestresults? ____________________________________________________________

    if ys, cm h fwg:

    Nameoftest:_____________________________________________________________________________________________

    Reasonforthetest: _______________________________________________________________________________________

    _________________________________________________________________________________________________________

    Whatisinvolved? _________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Doyouneedtodoanythingprepareforit? qYes qNo ______________________________________________________

    _________________________________________________________________________________________________________

    Doesanythingaffecttheresults,suchasdrugs,alcohol,food,etc? qYes qNo _________________________________

    _________________________________________________________________________________________________________

    Arethereanyrisksordiscomfortinvolvedwiththistest? qYes qNo ___________________________________________

    _________________________________________________________________________________________________________

    Whowilldoit?____________________________________________________________________________________________

    _________________________________________________________________________________________________________

    Wherewillitbedone?_____________________________________________________________________________________

    _________________________________________________________________________________________________________

    Howsoondoesitneedtobedone? ________________________________________________________________________

    _________________________________________________________________________________________________________

    Whenandhowdoyougettheresults? ______________________________________________________________________

    _________________________________________________________________________________________________________

    Wherecanyougetmoreinformationaboutthistest? __________________________________________________________

    _________________________________________________________________________________________________________

    Othercomments:_________________________________________________________________________________________

    _________________________________________________________________________________________________________

    _________________________________________________________________________________________________________

    FOLLOW UP APPOINTMENT FORM SECTION

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    MEDICATIONS AND TREATMENTS(Make multiple copies o this page in case your medical provider orders multiple medications or treatments)

    If you have any concerns or reasons why you might not be able to follow the treatment recommendations, state them during the appointment.

    Note: When you pick up your medications, read the label and make sure it states the same information your medical provider told you.

    Doyouneedanymedicationortreatment?qYes qNo

    if ys, cm h fwg:

    Name o medication or treatment: _____________________________________________________________________________

    Isagenericformavailable?qYes qNo_______________________________________________________________________

    Doestheproviderhaveanysamplesintheofcesoyoucantrythemrst?qYes qNo

    Reason or the medication or treatment: _______________________________________________________________________

    Howmuchshouldyoutake? _________________________________________________________________________________

    Howoftenshouldyoutakeit?________________________________________________________________________________

    Whenshouldyoutakeit?____________________________________________________________________________________

    Howlongwillyouneedtotakethismedicationfor? _____________________________________________________________

    Willitinteractwithanyothermedicationsorsupplementsyouaretaking? qYes qNo ______________________________

    Shouldyoutakeitwithorwithoutfood? _______________________________________________________________________

    Whatshouldyouavoidwhiletakingit,suchasalcohol,grapefruitjuice,drugs,certainfoods,oractivities?

    ___________________________________________________________________________________________________________

    Whatarethepotentialbenets? ______________________________________________________________________________

    Whatarethechancesitwillwork?____________________________________________________________________________

    Whatarethemajorrisksandsideeffects? _____________________________________________________________________

    Howcommonaretheserisksorsideeffects?___________________________________________________________________

    Howsoonshouldyouexpecttoseeresults?___________________________________________________________________

    Iftherearesideeffects,aretherewaystomanagethese? qYes qNo

    Arethereanysideeffectsyoushouldreportorthatmaybepotentiallyurgent? qYes qNo _________________________

    Whatmighthappenifyouavoidedordelayedtakingthismedicationortreatment? _________________________________

    ___________________________________________________________________________________________________________

    Arethereotheroptions?qYes qNo _________________________________________________________________________Wherecanyougetmoreinformationaboutthistreatment? _______________________________________________________

    Other questions or comments: _______________________________________________________________________________

    ___________________________________________________________________________________________________________

    ___________________________________________________________________________________________________________

    ___________________________________________________________________________________________________________

    FOLLOW UP APPOINTMENT FORM SECTION

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    SURGICAL OR MEDICAL PROCEDURES

    I you have any concerns or reasons why you might not be able to ollow the treatment recommendations, state them during the appointment.

    Name o procedure: ________________________________________________________________________________________

    Reason or the procedure: ___________________________________________________________________________________Whatisinvolvedwiththeprocedure? __________________________________________________________________________

    Will you need any anesthesia qYes qNoifyes,whatkind?_________________________________________________

    Whatarethepossiblebenetsoftheprocedure? _______________________________________________________________

    Whatarethepossiblerisksorcomplications? __________________________________________________________________

    Howcommonarethese?____________________________________________________________________________________

    Whatarethechancesitwillwork?____________________________________________________________________________

    Howsoonshouldtheproceduretakeplace?___________________________________________________________________

    Arethereothereffectivebutlessinvasiveoptions? _____________________________________________________________

    Whatmighthappenifyouavoidordelaytheprocedure? ________________________________________________________

    Whatdoyouneedtodotopreparefortheprocedure? __________________________________________________________

    Name o person perorming the procedure: ____________________________________________________________________

    Howmuchexperiencedoesthesurgeon/doctorhavewiththisprocedure? ________________________________________

    Willaresidentbeworkingwiththesurgeonordoctor? qYes qNo ______________________________________________

    Whowillactuallybeperformingtheprocedure? _________________________________________________________________

    Wherewilltheprocedurebeperformed? _______________________________________________________________________

    Howlongwilltheproceduretake? ____________________________________________________________________________

    Howlongwillyouhavetostayaftertheprocedure? _____________________________________________________________

    Willyouneedsomeonetodriveyouandcareforyouaftertheprocedure? qYes qNo

    Howlongistherecoveryperiod?_____________________________________________________________________________

    Arethereanyrestrictionsaftertheprocedure? qYes qNo ______________________________________________________

    Willyouhaveanydiscomfortaftertheprocedure? qYes qNo __________________________________________________

    Howarepainandotherpost-procedureproblemstreated? ______________________________________________________

    Ifabiopsyisinvolved,howandwhendoyougettheresults? ____________________________________________________

    Wherecanyougetmoreinformationaboutthisprocedure? ______________________________________________________

    Other questions or comments: _______________________________________________________________________________

    ___________________________________________________________________________________________________________

    ___________________________________________________________________________________________________________

    Tip:It is your right to ask or a second opinion. It is oten a good

    idea to get another opinion i the situation is complicated, or

    i you have reservations about the procedure or surgeon.

    FOLLOW UP APPOINTMENT FORM SECTION

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    Beore your appointment

    Prepare or the appointment by bringing the ollowing:

    Briefsummaryofyourmainhealthconcern.

    Questionsorconcernstocoverduringtheappointment.

    Prioritize, starting with the most important.

    Resultsofalllaborotherproceduresorderedbyanother medical provider. I you can, bring copies rather

    than your own copy o your records.

    Listofallmedicationsandsupplementsyoutake.

    (see Medication and Supplement Historylog)

    Anynewinformationorallergiestoaddtoyour medical records.

    Medicalcardormedicalidenticationnumber.

    Appointmentbookorcalendar.

    Itishighlyrecommendedthatyoubringanadvocate

    with you to your rst ew or any complicated medicalappointments. This can be a riend, amily member or

    someone rom your support group.

    During your appointment

    Start with your main problem. Be brie and clear. Describe

    your symptoms and how these aect you. I this is arecurring problem, explain how it aected you and whatwas done.

    I you have more questions or concerns, tell your medicalprovider. Ask your provider i you should state all your

    concerns now or ater you have discussed the mainproblem rst.

    I medications, tests, surgery or other procedures are ordered,

    write down:

    Nameofthemedications,tests,surgeryorprocedures.

    Thereasonforthemedications,tests,surgery

    or procedure.

    Therisksinvolved.

    Thepotentialbenets.

    Whathappensifyoudelayoravoidthemedication,test, surgery or procedure.

    Howtotakethemedicationorprepareforthetest

    or procedure.

    Ifyouarereferredtoanotherspecialist,nurse,dietician,etc., what is the name and reason.

    Howwillyoundoutyourtestresults.

    At the end o the appointment

    Arethereanysymptomsordangersignstobeawareof.Isthereanythingelseyouneedtoknow.

    Doesyourproviderwantyoutocallorreturnforanother appointment.

    Ater your appointment

    During or immediately ater the appointment, you or your advocate

    should write down the ollowing:

    Thenameofyourmedicalproblem(diagnosis).

    Whatthemedicalproviderwantsyoutodonext.

    Whatchangesyoucanmakethatmayhelpyourproblem

    Everythingyoucanrememberthatyourprovidertoldyou.

    T HI R T eeN

    Medic appintment Checkit: The shrt frm

    This orm is or those who preer a shorter version o the medical checklist.

    a I it, vry dyyu d n tw thing: uid

    hth r prduc

    di in yur. ad Dvi

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    Here are a ew tips when calling your medical provider:

    Inoneortwosentences,writedownthereasonforyour call.

    Listyoursymptomsandhowlongyouhavehadthem.

    Havecalendar,pen,andpaperavailablebeforeyoumake the call.

    Ifthecallisforaprescriptionrell,leavethenameofthe

    medication, the dose, amount, prescription number and

    the name and phone number o your pharmacy.Makeyourcallrstthinginthemorning.

    Writedownthenameofwhoyouspokewith.Thismaybe a nurse, receptionist or answering service.

    Askwhenyoumightexpectareturncall.

    Leavethephonenumberthathasthebestchanceof

    getting through to you over the course o a day. Formany people this is a cell phone number. Few o us arein one place all day.

    Keepthephonelineclearasmuchaspossible.Ifthereasonforyourcallcanberesolvedwitha

    return message, state clearly i it is okay to leavea recorded message or to give the message tosomeone else who answers your phone. Because o

    privacy regulations, medical providers will not leavemessages unless specically authorized to do so.

    foU R T e e N

    Cing yur Mdic Prvidr

    You may need to call your medical provider or inormation, to renew aprescription, or to see i it is necessary to be seen in the oce.

    This section oers ways to improve phone communication with your provider.

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    Time spent seeing your medical provider is short. Here are some tips on how to set up a good appointment:

    MondaysandFridaysareoftenbusierthantherestoftheweek. The best times to call or appointments are usuallybetween 10 a.m. to noon and rom 2 p.m. to 4 p.m.

    Haveyourmedicalnumber,insuranceinformationandcalendar on hand.

    Ifseeingyourmedicalproviderontimeisimportant,ask

    or the rst appointment o the morning or aternoon.

    Ifyourconditioniscomplicatedorifhavingextratime

    is important to you, explain this at the time you makethe appointment. It can be rustrating to nd out that

    you were scheduled or a 10-minute time slot when youactually needed 45 minutes.

    Youmayalsotryaskingforthelastappointmentoftheday. However, keep in mind that you may have to wait

    longer because i others arrived late, that will accumulateby the days end. Also, remember that on busy days, your

    medical provider may not have had a minute to eat or sitdown. Even i you are sick, try to be considerate.

    Whenmakingtheappointment,stateiftheappointment

    is routine or urgent. I you think it is urgent, be preparedto explain why you think so. For instance, I have been

    vomiting or the last 48 hours is urgent. For the last twoyears I get a mild stomach ache every time I eat mayeel urgent but it probably is not.

    fI fT e e N

    Mre Tip but Medic appintment

    Iftheappointmentyouaregivenseemstoofaroff,ask i you can be put on a cancellation waiting list.Cancellations are more common than you may think.

    Conrmyourappointmentafewdaysbeforeandthen

    keep the appointment. It is amazing how oten peopledo not show up or appointments.

    Beontime.Beingearlyisevenbetter.Planningtoarrive15 minutes early is a good rule o thumb.

    Ifyouknowyouaregoingtobelate,calltheofce.

    Sometimes you can still be seen.

    Bepreparedtowait.Bringsomethingtooccupy

    yoursel. There are many reasons why medical providerscan run behind in their schedules.

    Ifyourproviderseemshabituallylate,callinadvance

    and see i he or she is running behind. I appointmentsare running an hour behind, ask i you can arrive 45minutes later than your scheduled time.

    Donottakefrustrationoutonthestaff.Ifyouhavebeen

    waiting excessively long you can request an explanationGood manners go arther than irritability does.

    Ifyouknowinadvancethatyourtimeisshort,tellthe

    sta when you arrive or even call in advance. I youhave an appointment and need to be across town in

    two hours, say so. Explain, Something has come upand I need to leave here by such and such time. Have Iallowedenoughtimetoseethedoctor?

    Ifyourproviderwantsyoutoreturnforafollow-up,make

    the appointment beore you leave the oce. Ask thesta to write the date and time down on a card with the

    oce phone number so it is handy should you need tochange the appointment.

    Ifyouneedtochangeorcancelanappointment,tryto do so at least 24 hours in advance. You may be

    charged i you do not cancel within a certain time rame.Remember that other patients may need that time slot.

    N pimit vrdicvrd th crt th

    tr r id n unchrtdnd, r pnd nw

    drwy

    r th humn pirit. Hn Kr

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    R.N. Registered Nurse

    RNs work in hospitals, clinics, homes and other communitysettings. They perorm many tasks such as making

    patient assessments, educating patients, administeringmedications and other treatments. There are many types onurses such as advice nurses, public health nurses, clinic

    nurses, surgical nurses, home health nurses and psychiatricnurses. RNs receive their training in a number o ways

    and may have a bachelors degree, associates degree,or nursing school diploma. The addition o a C ollowed

    by other letters signies that the nurse is certied in a

    specialty. RNs are licensed and usually report to physiciansor other advanced level practitioners.

    s I XT e e N

    The Medic aphbet

    Our health is in the hands o numerous people with a variety o letters trailing their names. For instance, nursescan have over 50 dierent abbreviations ater their names. What do these letters mean and what do these people

    do?Hereareafewdenitionsofsomecommonabbreviationsformedicaloccupationsyoumayencounter:

    M.A. Medical Assistant

    MAs perorm routine clinical and clerical tasks. The MA

    may be the person who escorts you to the examiningroom, takes vital signs, and asks you some general

    questions. MAs are usually trained through a ormalprogram, but are not licensed. MAs are supervised byphysiciansornurses.(Note:Outsideofmedicine,MA

    generallymeansMasterofArts.)

    N.A. Nursing Assistant

    NAs work in hospitals at the same level as MAs. NAs

    may give patient baths, take vital signs, and help withpatients basic needs. NAs are supervised by nurses andare not licensed.

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    L.V.N. or L.P.N. Licensed Vocational Nurse or Licensed Practical Nurse

    These nurses unction in much the same way as RNs. They

    are licensed, but have less education. The roles o LVNsand LPNs are slightly restricted rom those o RNs, but thereis a great deal o overlap. They are usually supervised by

    RNs, physicians, or other advanced level practitioners.

    N.P. Nurse Practitioner

    NPs are highly trained advanced practice RNs, who

    usually have at least a masters degree. Sometimes NPsmay have RNP, FNP or other letters ollowing their names.

    These simply signiy a ocus in their education. The lawsdescribing the scope o responsibility dier betweenstates. NPs can work independently, but they usually work

    under a physicians supervision. Usually the physiciandoes not need to be immediately present in order or an

    NP to unction. They can prescribe medications, orderlab tests, and in certain cases, perorm some surgical

    procedures and administer anesthesia.

    P.A. Physician Assistant

    PAs are highly trained mid-level practitioners who practiceunder the license and supervision o physicians. They

    usually have at least a bachelors degree. In general, PAscan practice in all medical and surgical specialties provided

    they are properly trained and supervised. Usually thephysician does not need to be present in order or a PA tounction. They can write prescriptions, order lab tests and

    do other medical tasks oten perormed by physicians.

    M.D. Medical Doctor

    MDs have attended medical school and passed rigorous

    licensing exams. They can be physicians or surgeons.There are a host o other letter combinations that can ollowMD. These are earned when the doctor has obtained some

    advanced training, education or certication.

    A note ABout HCV MediCAl SpeCiAltieS:

    Gastroenterologists

    These physicians specialize in diseases o the

    digestive system. The liver is part o that system.

    Hepatologists

    These are gastroenterologists who specialize in liver

    diseases. Hepatologists usually practice in medicalcenters that have liver transplant programs.

    Therearemanyothercombinationsoflettersthatdesignateprofessionaldistinction.Pharmacist(PharmD),

    dentist(DDS),doctorofosteopathy(DO),doctorofchiropractics(DC)physicaltherapist(PT),respiratorytherapist(RT)andsoon.ProfessionssuchasChinesemedicine,naturopathy,etc.alsohavetheirown

    letter designations. I you see unamiliar abbreviations ollowing a name, ask about them. Proessionalshave earned those abbreviations and are usually happy to explain the meanings.

    Each member o your healthcare team has a role. Although some have more training than others, theirtraining makes them more suited or specic tasks. Learn how each is involved i