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SVP, Group Account Director, Honda Regional Marketing
Fern McCaffrey
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INCREASING
COMPETITION
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IMPORTANCE OF
THE BRAND &
DIFFERENTIATION
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RISK OF INCREASING
INCENTIVES & ADVERTISING
SPEND
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0
10
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Honda
Toyota
Ford
Chevrolet
Nissan
Subaru
VW
Hyundai
Kia
Source: GfK
40+ Opinion Reflects
Market Leadership
40+ Top Box is a sign of excellence. This phenomenon
holds in the U.S. and other markets, is rarely sustained, and separates the leaders from the
also-rans
Consistent 40%+ Positive Opinion, Which Is A Reflection Of Brand Strength, May Allow Reduced Incentive And Advertising Spend% Excellent opinion
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Honda
Civic (+0.41)
Correlation
with Honda Opinion
Civic Launch Lifts Honda Brand Opinion Closer To 40%
Source: GfK
% Excellent opinion
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Honda
CR-V (+0.64)
CR-V Also Drives Honda Brand Positive Opinion
Correlation
with Honda Opinion
Source: GfK
% Excellent opinion
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Honda
Accord Sdn (-.02)
The Upcoming Accord Launch has the Potential to Push Honda into 40%+ Positive Opinion
Correlation
with Honda Opinion
Source: GfK
% Excellent opinion
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Along with Driving Brand Positive Opinion, Accord, Civic and CR-V Also Make Up ~75% of Sales
FIT CIVIC ACCORD CR-V ODYSSEY PILOT HR-V RIDGELINE CLARITY
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Civic Launch in Year Three
Civic Si launches in social, digital and print
“Racing at Heart”
Three initiatives designed to sustain Civic excitement
Type R launch continues driving excitement and interest in Civic
Motorsports strategy shifts to focus on Performance Motivated Buyers
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Supplemental Periods Expanded to Help Support Civic Retail
SEPTEMBER
Accordand/or Civic
Supplemental Supplemental
OCTOBER
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Sustaining a Strong CR-V Launch
• Ongoing broadcast media support
• 24/7 digital in-market conquest and intender targeting
• Full suite of assets for you• Multicultural assets
• Competitive head-to-head TV
• Lease-taggable AWD spot and running footage reel
• Radio assets
• Digital ads
• Social media kits
• Direct and email marketing support
“A Lot of Reasons” Ad tested above norm Overall and on Information, Desire, Relevance and Persuasion.
“Proving Ground”AWD lease-taggable snow spot and running footage reel available.
Let’s keep the momentum going
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• Sell-down strategy is delivering results• May YOY sales increase
• June YOY sales increase
• Bucking segment trends
• Summer Clearance continues sell-down momentum• Dedicated spot
• Additional spot featuring Accord
• Supplemental periods continue in September and October
Accord Sell-Down Strategy is Paying Off
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Accord is Launching Amid Segment Decline
• Competition is fierce
• And the new Accord is designed to reinvigorate the segment
• Launch plans will be shared at the dealer meeting in August
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Camry is Launching Before, During and After Accord Launch
• But this is not a new dynamic
• Accord continues to be the retail dominator
• And is consistently the more upscale choice
• It’s critical that all tiers work together for the greatest possible impact - we are stronger together
And likely spending significantly more
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2017
JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER
Sales Event
Launch Sustain Sustain
LaunchSell Down
SupplementalSell Down
Supplemental
Sales Event Sales Event
MMC Launch
Six-Month Marketing Calendar
Accord
Civic
Odyssey
Fit
Civic Si Civic Type R
SupplementalSupplemental
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VP, Digital Management Supervisor
Adam Levitt
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Advertising Tools and Assets
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HRM DAA Website Program
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✓ Fully Translated into Spanish
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✓ Conquesting Pages
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Coming this year:
✓ Mobile optimizations
✓ Promo library within DAA management tool
✓ CPO landing page, inventory search
HRM DAA Website Program
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HRM DAA Website Program
Low$100/mo
fee
$2,500 one-time
sign-up fee
Maintenance free
Sales events, offers, model info
Only clicks out to your dealer sites
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Automatic Social SharingCampaign Customization
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Summerbration – Social Assets
Facebook & Instagram carousel-formatted images on AdBuilder
Snapchat GeofilterProgram
Vertical video content available
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Honda Sensing :15
Exclusive features :30
Longform ~2 mins
vs Sienna :15
vs Pacifica :15
Magic Slide :15
Vertical :10
General Market
& Spanish
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Show Fit demo longform
130
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Six Thousand One Hundred and Fifty Eight Assets on AdBuilder
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Associate Media Director
Felicia Lau
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Honda Successes in Digital
INVESTMENT GROWTH:
32% Digital of Total Media Mix
Driven by:• Consumption behaviors• Digital influence on shopping• KPIs & performance
ADDRESSABILITY & PERSONALIZATION:
22% Growth in Programmatic
24% Growth in Addressable TV
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Honda Successes in Digital
INNOVATION:
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Honda Successes in Digital
MEASUREMENT ADVANCEMENTS:
Online to Offline SalesImpact to Dealer Traffic
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STEWARDSHIP IS CRITICAL
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Analytics and Optimization
MEASUREMENT PLAN
KPIsMedia DeliveryBehavioral SearchesShopping ActionsSite TrafficEngagement
Optimization rulesCadence: bi-weekly, monthly
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Brand Safety
• Human monitoring, content review
• Constant updates to content guidelines
• Do Not Buy lists
• Monitoring and Prevention Technologies:
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Addressing Advertising Fraud
$7.4 billion estimated effects of ad fraud in U.S. in 2016
- Forrester Research, March 2017
• Technologies in place to detect and block our impressions from being served to “non-humans”
• Study conducted by:
AHM scored 2x better than study average
• Projected impact of using ad fraud protection
• More Mobile, Direct or PMP deals
1.6%Use
13.2%Don’t
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Financial Transparency
• Programmatic transactions are complex
• Non-working media costs/fees as high as 35-50%+ of total costs
• Study conducted by:Media & Data
80%
Fees20%
PROGRAMMATICPUBLISHER COST BREAKOUT
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DAA Applications
Test, learn, evolve
Invest in the right tools and technologies
Know where your dollars are going
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Associate Media Director
Leah Tran
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Auto Queries Est. to Grow >10%
QUERY GROWTH
COST-PER-CLICK
12%
10%
22%
12%
English Spanish
Source: Google Internal Data (FY18 estimate)
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Tier 1 Facilitates Dealership Actions
Visits Calls Directions
1.5MM 55K 11.4K
APR 2016 – MAR 2017
Source: AHM Paid Search Data (Apr 2016-Mar 2017)
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12%
92%
Clic
k sh
are
HondaTiers 1, 2, 3
Endemic / Competitors
Honda Tier 1, 2 & 3 Gained 670K Clicks
lease honda civic2014
2017
T1
T3
T2
88%
8%
Source: Google Internal Click Share Data (2014 JFM & 2017 JFM); 670k estimated based on AHM Paid Search data
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Conquesting Support
Comparison pages available through HRM DAA Website Program
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Remarketing & eCRM Targeting
lease honda civic
REMARKETING eCRM
Partners: Partners:
Example Lists
• Requested a quote online• Former Honda owners• Owners off-lease 6 mos.
DAAWebsite
Example Lists
• All site visitors• Completed Find A Dealer• Viewed Current Offers
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Multicultural Search
Carros Toyota
40%more efficient Conquesting cost-per-click thanGeneral Market
Source: AHM Paid Search Data (FY17)
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DAA Recommendation
Keyword Coordination with Dealerships
Remarketing
Hispanic Search
Investment aligns with market growth
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DAA Recommendation: Camry Launch
DEFEND THE BRAND GEO-TARGETING
Search & Digital:
• Search: Honda Accord & Dealership terms• Digital: Auto-endemic sites