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Keith Fernandez 42 Hardy Road, Levittown, PA 19056 (267)-980-9421 [email protected] EDUCATION B.S. - Kutztown University of Pennsylvania Kutztown, PA Major: Industrial-Organizational Psychology May 2014 High School Diploma- Calvary Christian Academy Philadelphia, PA May 2010 WORK EXPERIENCE Marketing Team Lead-Sam’s Club Spring 2015-Present -Manage and maintain the Marketing department -Work closely with businesses to increase sales Membership Coordinator-Sam’s Club Fall 2014-Spring 2015 -Call companies and set up membership drives -Execute drives by selling membership -Organize business accounts Card Member Associate- Sam’s Club Summer 2014-Fall 2014 -Provide customer service -Handle membership issues and concerns -Returns, refunds and other register duties Culinary Assistant Supervisor- Sesame Place Spring 2013-Fall 2013 -Aided the Supervisor on duty in any way needed. Culinary Clerk- Sesame Place Summer 2012-Fall 2012 -Administrated and organized the daily paperwork for Managers -Included pay sheets, temperature sheets and safety checks. Culinary Assistant Manager- Sesame Place Fall 2010-Summer 2012 -Ran a restaurant during day business hours -Oversaw 60-70 employees in a day including supervisors -Ordered product for day to day business -Dealt with customer issues and reservations Culinary Area Supervisor- Sesame Place Summer 2010-Fall 2010 -Sat at a desk and assigned roughly 300 employees per day to different restaurants with different tasks. Culinary Unit Supervisor- Sesame Place Spring 2010-Summer 2010 -Oversaw a specific area in the restaurant -Managed from 10-15 employees Culinary Team Member- Sesame Place Summer 2008-Fall 2009 -Served drinks
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Keith Fernandez42 Hardy Road,
Levittown, PA 19056(267)-980-9421
B.S. - Kutztown University of Pennsylvania Kutztown, PAMajor: Industrial-Organizational Psychology May 2014
High School Diploma- Calvary Christian Academy Philadelphia, PA May 2010
WORK EXPERIENCE
Marketing Team Lead-Sam’s Club Spring 2015-Present-Manage and maintain the Marketing department-Work closely with businesses to increase sales
Membership Coordinator-Sam’s Club Fall 2014-Spring 2015
-Call companies and set up membership drives-Execute drives by selling membership-Organize business accounts
Card Member Associate- Sam’s Club Summer 2014-Fall 2014-Provide customer service-Handle membership issues and concerns-Returns, refunds and other register duties
Culinary Assistant Supervisor- Sesame Place Spring 2013-Fall 2013-Aided the Supervisor on duty in any way needed.
Culinary Clerk- Sesame Place Summer 2012-Fall 2012-Administrated and organized the daily paperwork for Managers -Included pay sheets, temperature sheets and safety checks.
Culinary Assistant Manager- Sesame Place Fall 2010-Summer 2012 -Ran a restaurant during day business hours-Oversaw 60-70 employees in a day including supervisors-Ordered product for day to day business-Dealt with customer issues and reservations
Culinary Area Supervisor- Sesame Place Summer 2010-Fall 2010-Sat at a desk and assigned roughly 300 employees per day to different restaurants with different tasks.
Culinary Unit Supervisor- Sesame Place Spring 2010-Summer 2010-Oversaw a specific area in the restaurant-Managed from 10-15 employees
Culinary Team Member- Sesame Place Summer 2008-Fall 2009-Served drinks-Cooked meals-Cleaned dishes-Accepted reservations
Head Babysitter- Private Babysitting Winter 2005- Spring 2008-Watched 7-12 children for a 4 hour period every Tuesday.
AWARDS/ HONORS
Honors Society, Kutztown University Spring 2014Dean’s List, Kutztown University Fall 2013ServSafe Certification Spring 2011High Honors, Calvary Christian Academy Fall 2006- Spring 2010
VOLUNTEER EXPERIENCE
Group Leader-YFC Bike Trip August 2006- Present-Would lead 8-12 young students aging from 13-20 on a 200 mile Bike Trip
Volunteer- KUBoK, Kutztown University Spring 2013-Walked the streets of Kutztown University late weekend nights to help and assist any students in need.
Volunteer Leader- AWANA Program 2005-2009-Engaged with children ages 6-12
-Played games
