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DEREK SCOTTCell: 719-661-1810 | Email: derek.scott53@gmail.com | Social: www.linkedin.com/in/derekscott53

CERTIFICATION/SKILLS- Active Secret/SCI clearance- CompTIA Security + ce (28 June 2013)- CompTIA Network + ce (11 May 2012)- Experienced in PC and network security protocols.- Expert level workstation and network equipment troubleshooting standards.- Experienced in training and mentoring technical staff.- Advanced in all Windows OS, Intermediate in iOS X, Intermediate in UNIX (Linux).- Experienced in Virtual Communication (Tandberg VTC, GoToMeeting, Google Drive, Skype)- Experienced in Microsoft SharePoint (2008 R2, 2010)- Experienced in Remote Desktop Administration.- Experienced with Dameware (Mini Remote Control, Remote Support)- Experienced in VPN communications.- Experienced with BMC Remedy (Change Management System)- Experienced with Microsoft Active Directory- Experienced with Windows Systems Administration.- Experienced in troubleshooting Cisco networking devices.

EMPLOYMENT HISTORY

SAIC, Fort Carson, CO United States 12/2014-presentHelpdesk Technician

Work with Remedy to complete Helpdesk Incidents and Change requests tickets Time management skills used to complete tickets within a deadline

US Army 3/26/2010 — 4/14/2014Information Technology Specialist/ Sr. LAN Manager/ Active Directory Manager

4 years combined experience as an Information Technology SpecialistStationed in Kuwait/AfghanistanSr. LAN Manager/COMSEC Custodian

Assisted in the standing up of multiple Forward Operating Bases in Afghanistan, which included networking switches, configuring end devices, running cable and managing servers

Managed a network of over 400 user resulting in a 95% efficiency rate Worked with CISCO Networking Protocols Worked with Server 2008 Earned an Army Commendation Medal for work completed in Afghanistan

Stationed at 10th Special Forces Group Fort Carson, CO

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Sr. LAN Manager/Helpdesk Technician Subject Matter Expert in the help desk while supervising and evaluating 3 soldiers Worked as an Information Management Officer (IMO) for 2 years in Special Operations Responsible for SharePoint and worked as a Help Desk Operator which

included troubleshooting, setting up VPN's and maintaining the network Worked under pressure to meet tight deadlines Managed over 200 network systems with zero loss Managed over 800 users with 95% efficiency

EDUCATION

US Army – Advanced Individual Training 2010-2010Ft. Gordon, GA

Military advanced individual training school. No failures during the class. Finished top of the class.

University of Colorado at Colorado Springs 2009-2009Colorado Springs, CO

General Studies 13 Credit hours

References

David Nguyen, friend, (719)440-4976

Matt Hagedorn, previous head supervisor, (719)232-8744

Robert Villasenor, Current Co-worker (719)659-2432

Adrian Robles, Previous Co-worker/Friend (210)383-6891

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