Company Officer Responsibilities

Company Officer Responsibilities

New Officer Expectations

Do Your JobDo Your Job

• Everyone goes home - ALWAYSALWAYS• Leadership• You need to detach• You’re no longer one of the guys

• Follow the rules• Know Policy• Learn• Be an example• Be loyal to your crew

Safety Safety

• Driving• Seat belts• Hearing Protection• On Scene• PPE Usage• SCBA Usage• Accountability• Backing rigs

• At Station• Horse play• Everyone Goes Home

- AlwaysAlways• Review LODD &

NIOSH FF Fatality Investigations

Daily ResponsibilitiesDaily Responsibilities

• Morning checks• Check Calendar• Plan the day in

advance• Free Day must be

the exception• Training• Mastery of skills• Drill Reports

• Daily Logs • Incident Reports• Maintain the station • Station Maintenance• Report problems• Don’t whine to the

Chief Aide

Other ResponsibilitiesOther Responsibilities

• Company Activity• Station Supplies• Station Maintenance• Talk with your Distinct Manager• Call your District Manager

Incident ResponsibilitiesIncident Responsibilities

• Command• Size up• Give assignments• Level 1 Staging• Never freelance• Communicate

with the IC

• Accountability • Splitting Crews

• Complete assignments

• Follow Policies• Be safe

New PersonnelNew Personnel

• Provide expectations• Supervision• Work with them• Opportunity to succeed• Let them learn• Evaluation

RecruitsRecruits

• Most important time in career• You’re responsible for them• Training• Apprenticeship• Work with other companies • Quarterly evaluations• Correct problems/issues• Set goals

TrainingTraining

• Daily drills• Mastery of skills• A video is not a drill!!!!• Hands-on is your best

solution to develop mastery

• Develop future of department

• Give opportunities to learn

• Everyone is an instructor

• Training Division is a resource

• Be on time to training• Work with other

companies

InspectionsInspections

• Completed on time• Don’t wait till the end of 6 month period• Complete reports• Learn territory

EthicsEthics

• Doing what’s right• Documentation• Follow rules• Be Consistent• Be Fair• Talk with crew

Station IssuesStation Issues

• Fix what’s broke• Clean what’s dirty• Don’t wait for your District Manager• Prevent shift wars• Keep District Manager informed• Be on time for everything

Problem SolvingProblem Solving

• Crew members• Clear expectation• Counseling• Discipline• Send it up

• Shifts• Communication• Respect• Involve your

District Manager

• Chiefs• Regular communication• Share your side• Talk with Asst Chiefs

• Public• Customer service• We are the professionals• Always respectful• Empathy• Don’t take things personally• Walk away

Provide an early heads-up on issues

Conduct on CallsConduct on Calls

• Service mentality• Remember they are having a bad

day• Be respectful• Don’t take it personally• “Do Your Job”

Conduct in PublicConduct in Public

• Appearance• Professional conduct - AlwaysAlways• Be respectful• Be empathetic• Solve the problem• Let the OIC and or your District

Manager know about issues early

Review APMsReview APMs

• 2-12 Employee Assistance Program

• 2-25 Workplace Violence Prevention and Response Policy

• 3-5 Prohibited Employment Harassment and/or Retaliation

• 3-9 Appropriate Use of City Computers

• 5-2 Vehicle Accident Reporting and Investigation

Computer UseComputer Use

• Job related use• No “All Email Users” mail• Sign all e-mails• Review APM 3-9 regularly• Check Station E-mail• Before 0830• 1330• After 1700

• Check your E-mail

Problems!!Questions??

Call me