New Generation WorkPlace Workplace - as-a-Service
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Transcript of New Generation WorkPlace Workplace - as-a-Service
New Generation WorkPlaceWorkplace-as-a-Service
GDF SUEZ: a world leader in energy and environment
Power
• No.1 independent power producer (IPP) in the world.
• No.1 producer of non-nuclear power in the world.
• 116 GW of installed power-production capacity.
• 10 GW of capacity under construction.
Services
• No.1 supplier of energy and environmental efficiency services in the world.
• No.2 supplier of environmental services in the world.
• 180 district cooling and heating networks operated throughout the world.
Natural gas
• No.2 buyer of natural gas in Europe.
• No.3 importer of LNG in the world.
• No.1 natural-gas transport and distribution networks in Europe.
• A supply portfolio of 1 208 TWh.
GDF SUEZ 2012 key figures:
€97 billion revenues 219,300 employees70 countries €7-8 billion of investment per year over 2013-2015
GDF SUEZ IT Overview
+ 100 000 Workstations
The 2 main “masters”, delivered by GDF SUEZ IT Service Center, are used by less than 40% of the users
+ 60Datacenters
Spread across ~15 countries in Europe
+ 300Firewalls
The Group displays a strong trend to secure locally its infrastructure
+ 120Networks
Those petals encourage data partitioning that prevents interoperability as well as data/user mobility
+11 600Servers
Distributed between 80 Group’s datacenters
3 non-technical workstreams
5 technical workstreams
Ambition: bring agility & flexibility to workstations and infrastructures
Answer to new usages and
business needs
IT solution interoperability
Speed, reactivity, agility and flexibility
Costs standardization
and mastery
Co-construction of Group solutions
HR/Comm
Governance, Organization & Process
Finance
New Generation Workplace (NGWP)
Datacenter
Identity and Access Management
Network
Unified Communications & Collaboration
New Generation Workplace (NGWP)
IT M
ASTE
R PL
AN
From a one fits all workstation to a user-centric and usage oriented Workplace services
NGWP’s virtualization strategy for global reach
KEY STAKES
USER EXPECTATIONSEASE OF INTEGRATION
FEDERATIONECOSYSTEM
COST EFFICIENCY
SCOPE
EUROPEAN BUs90,000 USERS
Workplace available“Anytime, Anywhere from Any Device”GOALS
Provider selection process
European major service providers evaluated on a
technical focus on architecture and
transformation approach
POC (5 months)
NGWP POC project aims at understanding key
transformation points for GDF SUEZ, evaluate a provider and validate
environment integration
Due Diligence & Benchmark
Identify the best technology/architecture
and transformation approach (costs &
technology)
October2011
June 2012
December 2012
August 2011
A journey to a Workplace-as-a-Service
NGWP’s new environment enables “Anytime, anywhere, any device” approach
Environments
The user has his own virtual environment hosted on a remote server through the network with any device.
VirtualizedHVD
LocalFAT
The local archetype is able to run autonomously. No virtualization for the local environment but applications can be virtualized.
25GB
of C
lou
d D
ata
Desktop modernization
Persona
Applications
Operating System
Modern DesktopDelivery
Services from any device, anywhere, at anytime
PersonaApplicationsOperating System
Centralized & SecuredManagement
FROM
TO
NGWP services rely on Cloud key principles
NGWPCLOUD KEY CHARACTERISTICS
AGILITY VIRTUALIZED WORKPLACE
DEVICE & LOCATION INDEPENDENCE
VIRTUALIZATION
WORKPLACE-AS-A-SERVICE
CLOUD STORAGE
TCO REDUCTION COMPETITIVE TCO & MARKET PRIZE
SCALABILITY SELF-SERVICEELASTICITY
SECURITY PRIVATE CLOUD
PAY AS YOU GROW
Vblock based on cloud principles to offer elasticity and reliability
Virtual Desktop Infrastructure
Application Factory
(ThinApp & XenApp)
MasterFactory
PrintingFactory
(ThinPrint)
Cloud Storage(CTERA & EMC ATMOS)
NGWP Referential
Help DeskProfiles
Management(Persona)
WorkstationsMonitoring
(SCCM, SCOM, NEXThink)
VDI Broker(VMware View/Connection Manager)
Workstationsbackup
(EMC AVAMAR)
NGWP BUILDING BLOCK
Active Directory integration
Self Service Portal (SCSM)
InfrastructureMonitoring
(SCOM)
ITSM & Orchestration(Service Center)
CMDB(SCSM)
Backbonetools
INFRASTRUCTURESERVERS
VIEWMANAGEMENT
VIEW BLOCKS
VIEW
PO
D
Vblock
IT becomes an internal cloud service provider: the migration factory
OPERATIONAL CHANGE
LOCAL SUPPORT
BRANCHES & BU
WORKPLACE AS A SERVICE
BRANCHES & BU
LOCAL SUPPORT
ROLL-OUT
PROGRAM MANAGEMENT
MIGRATION FACTORY
NGWP
NGWP
Strong Group sponsorship is mandatory
Control costs and get compliant to market standards
Define a critical scope to reach (35,000 users) to guide architecture choices
Built a strong partnership with an industrial Service Provider
Involve internal customers from day 1 Maintain a user-centric approach Identify skakeholders and key users Identify prerequisites early in the process
Measure impacts on the « end-user » Industrialize processes to ease the migration and
reduce negative impacts for end-users
Key success factors
VMware : Trophée de l’innovation 2013