New Easyvista Corporate Brochure

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THE NEW GENERATION of ITSM and Beyond

Transcript of New Easyvista Corporate Brochure

Page 1: New Easyvista Corporate Brochure

THE NEW GENERATION of ITSM and Beyond

Page 2: New Easyvista Corporate Brochure

PRODUCTS & SOLUTIONS

EasyVista is a global leader in consumerized service management solutions for mid to large-sized enterprises. We help modern CIOs bring consumerized services to market quickly, allowing them to embrace the social, shifting, flattening and emergent realities of today’s digital enterprise. We allow them to become the “Chief Service Provider” that modern organizations require, reducing time-to-market and driving efficiencies across the entire enterprise.

Today’s successful IT leaders need to accept and embrace the fact that the trend toward IT consumerization is here to stay. Their customers expect the same types of products and services to be provided at work that they enjoy in their personal lives. That means a constant stream of new devices and apps, true mobility, “Genius Bar” level services and real-time social collaboration. It is time for enterprise IT services to either lead, or be left behind, and the stark reality is that most are just trying to catch up to their customers’ modern requirements.

At EasyVista, we help modern CIOs to become the “Chief Service Provider” that modern organizations require. Our solutions empower end-users while allowing IT to maintain necessary controls. With EasyVista, lines of business are now building their own applications, leaving IT to ensure that availability, security, interoperability and compliance requirements are enforced and maintained. It’s EasyVista’s ability to generate customized service applications without any coding (e.g JavaScript, Jelly and

AJAX) that allows for this organizational agility, and sets us apart from the vendors that require armies of programmers to keep up with change.

Imagine... You just completed a massive roll out of comprehensive “self-service” HR provisioning applications to your organization, only to find out that there is a new regulatory requirement that must be added to the current processes. Does this bring your project to a halt as you restart the project and bring on a team of developers to make the change? Not if you have the drag-and-drop simplicity of EasyVista solutions!

Just picture this… Not only would you not have spent a fortune on developers writing new code, with EasyVista Service AppStore the HR department could make the necessary changes on their own, without requiring IT to get involved. The IT department has become an enabler for frictionless change and is no longer a bottleneck to progress that extensive coding and change management cycles have historically required.

EasyVista delivers the core values to more than 900 customers in banking, insurance, higher education, healthcare, government, IT outsourcing and consulting. The company has a direct presence around the world with offices in the US, Canada, France, Germany, UK, Italy, Spain and Portugal. The company is traded on NYSE Euronext.

WHO we are

Our VISION

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PRODUCTS & SOLUTIONSEasyVista designs and develops industry leading service management solutions that encompass the full breadth of IT Service Management, while also going beyond to deliver a wide range of non-IT services to employees, suppliers or customers. And we do it without code, leaving the end-user with a rich user interface and simplified ’App Store’ experience. These enterprise services are then accessible from any device and integrated with company policies such as security, privacy, compliance, etc.

Consumerize Service

Management

EasyVista Service AppStoreBecause it’s about your customers and their experience

EasyVista Service App Store offers IT the flexibility necessary to deliver services to each and every customer in a way that resonates with them. Whether you are trying to interface with your existing third party systems (e.g. Director Services, ERP, HR, CRM, ITSM, etc.) or even custom built in-house portals and applications, EasyVista Service AppStore can unify your enterprise services into a single, simple user interface. It’s so easy that it even allows business departments to build/modify their applications, based on patterns delivered out-of-the-box by EasyVista and/or IT department.

EasyVista Service AppStore is the only consumerized enterprise service management platform that allows organizations to design and build service workflows with zero coding. After all, services change, and enterprises need simple but robust platforms that allow them to change with them, and not have to employ an army of programmers.

EasyVista IT Service ManagerAll your IT Service Management needs in a single, modular solution

The market for IT Asset, Service and Financial Management has long been dominated by complex solutions, often requiring the integration of several products. We have reached a turning point. CIOs don’t want long and expensive deployments that are difficult to use and manage; they want solutions that are quick to deploy, solutions that are easily adapted and cost effective.

EasyVista IT Service Manager has been built on this premise, and has been delivering on that promise for many years. Available both as SaaS and On Premise, we offer the kind of flexible, agile and scalable solutions that they ’BYOD/BYOA’ world requires. A longtime leader in IT Service Management, EasyVista is ITIL verified by Pink Elephant, and fully certified in all ITIL processes. You will not find a more robust or easy to use ITSM solution for your enterprise.

CLICK2GETSoftware Self Distribution

IT SERVICE STORE

WORKFLOW Business Process

Management

CMDB Configuration

Management Database

BUILT-IN TEMPLATE IT industry Best Practices

CODELESS BUILDER

APIsMultimedia, social media...

CONNECTORS DB, Web services, email, files...

ACTIVE DIRECTORY

REPORTINGMONITORING

REMOTECONTROL

INVENTORYDISCOVERY

IN-HOUSEAPPLICATIONS

SOFTWAREDISTRIBUTION

OTHER IT APPLICATIONS

SERVICE APPS COMMUNITYShare Service, Apps...

SERVICE APPS GALLERY IT, HR, Customer Care, Reporting

WORKFLOW Business Process

Management

DATABASE Catalogs, roles

& domains

SECURITY Integrity

& confidentiality

CODELESS APPS BUILDER

APIsMultimedia, social media...

CONNECTORS DB, Web services, email, files...

ITSM EasyVista & Other

MEDIA Twitter, YouTube

Other ApplicationsLegal, Marketing...

HR People Soft, Workday

FACILITIES Legacy Software

CRM Salesforce...

ERP SAP, Oracle...

CODE

CODE

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EasyVista France (EMEA HQ)Immeuble Horizon 10, Allée Bienvenue

93885 Noisy-le-Grand Cedex

Phone: +33 1 55 85 91 00 Fax: +33 1 55 85 91 11

EasyVista USA (USA HQ)3 Columbus Circle

15th Floor, Suite 1532 New York, NY 10019

Phone: +1 (888) EZV ITSM Fax: +1 (646) 736-6967

EasyVista PortugalAv. Eng. Duarte Pachero, Torre 2 -

6° Andar – Escritorio 7 1070-102 Lisboa

Phone: +351 21 805 13 20 Fax: +351 21 800 71 66

EasyVista United KingdomBerkhamsted House

121 High Street Berkhamsted

HP4 2DJ

Phone: +44 1442 200 120 Fax: +44 1442 200 121

EasyVista Dallas14785 Preston Road

Suite 550 Dallas, TX 75254

Phone: +1 (888) EZV ITSM Fax: +1 (646) 736-6967

EasyVista ItalyVia Conservatorio, 22

20122 Milano

Phone: 02 77297552 Fax: 02 779240

EasyVista CanadaLogiciels EasyVista Inc

2001 McGill College Avenue Montreal, QC, H3A 3P9

Phone: +1 888 664 2460

EasyVista SpainAvenida de la Industria N°4

Edif. 3 – 2°B 28108 Alcobendas

Phone: +34 902 430 412 Fax: +34 902 430 527

EasyVista San Francisco71 Stevenson Street

Suite 400 San Francisco, CA 94105

Phone: +1 (888) EZV ITSM Fax: +1 (646) 736-6967

Americas

EMEA

www.easyvista.com

CONTACT us