Network Operations Center - Moving Image … › wp-content › uploads › 2016 › 04 ›...
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• 24/7/365 Health and Status Monitoring • 24/7/365 Phone Support • 24/7/365 Remote Support • Early Detection of Problems • Proactive Response and Correction • Remote Firmware and Software Upgrades • Consumables Management • Direct Dispatch of your Service provider (if required) • Direct, Secure connection to your Digital Cinema Network. (Via Your ISP) • Reliable data logging via the iMAGE WATCH server installed in your theatre. • Cinedigm Certified Features: Network Operations Center At the MOVING iMAGE TECHNOLOGIES Network Operations Center, we will ensure your Digital Cinema Systems are monitored, even when your projection booth is not. MiT NOC services allow you to efficiently develop your Theatre Technology Infrastructure without the stress of managing the assets. The MiT NOC will remotely monitor your networked cinema assets 24 hours a day, 365 days a year and keep you informed of your system health. Trained technicians monitor your systems so that if a problem arises, the proper course of action is taken every time. We can assist in managing resolutions in the fastest possible method by dispatching your service agency with the necessary information to resolve your issue promptly, on the first attempt. Network Operations Center is part of the Cinergy Enterprise System.
Transcript of Network Operations Center - Moving Image … › wp-content › uploads › 2016 › 04 ›...
• 24/7/365 Health and Status Monitoring
• 24/7/365 Phone Support
• 24/7/365 Remote Support
• Early Detection of Problems
• Proactive Response and Correction
• Remote Firmware and Software Upgrades
• Consumables Management
• Direct Dispatch of your Service provider (if required)
• Direct, Secure connection to your Digital Cinema Network. (Via Your ISP)
• Reliable data logging via the iMAGE WATCH server installed in your theatre.
• Cinedigm Certifi ed
Features:
Network Operations Center
At the MOVING iMAGE TECHNOLOGIES Network Operations Center, we will ensure your Digital Cinema Systems are monitored, even when your projection booth is not. MiT NOC services allow you to effi ciently develop your Theatre Technology Infrastructure without the stress of managing the assets. The MiT NOC will remotely monitor your networked cinema assets 24 hours a day, 365 days a year and keep you informed of your system health. Trained technicians monitor your systems so that if a problem arises, the proper course of action is taken every time. We can assist in managing resolutions in the fastest possible method by dispatching your service agency with the necessary information to resolve your issue promptly, on the fi rst attempt.
Network Operations Center is part of the Cinergy Enterprise System.
* Due to ongoing development, features and specifi cations subject to change without notice.
• Temperatures• Fan Speeds• Storage Capacity• Lamp Hours• Error Messages• Software Versions• Seismic Foot Clamps• Filter Hours
Continuously Monitoring
Monitoring the Heartbeat of Your Cinema System
The iMAGE WATCH is the foundation of a reliable, monitored Digital Cinema System. The iMAGE WATCH collects your TMS, Digital Projector, Screen Server, Automation and UPS health and status (SNMP) data and relays it, in real time, to the MiT NOC. Digital Cinema Technicians monitor this information to ensure any anomalies are addressed with the proper urgency to ensure maximum up time. The iMAGE WATCH collects and distributes playback logs to keep you in compliance with VPF agreements.
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• Overheating• Component Failure• Limited Storage Capacity• Network Issues• Lamp/Filter End of Life• Software Incompatibilities• Corrupted Content• KDM Expiration
[email protected] | 1-866-MIT-8501 | MOVINGIMAGETECH.COM
iMAGE WATCH
iMage Watch is part of the Cinergy Enterprise System.
