Network November 2015

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Dry lines How the My Work app is helping ensure drains can take the strain NOVEMBER 2015 THE MAGAZINE FOR OUR PEOPLE Also... Lean machine – better every day in action A winning team – looking back at the Rugby World Cup Step in the right direction – Leeds station’s safety culture

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The magazine for our people. Available to download.

Transcript of Network November 2015

Page 1: Network November 2015

DrylinesHow the My Work app

is helping ensure drains

can take the

strain

NoveMber 2015THe MagaziNe for our people

Also...Lean machine – better every day in action

A winning team – looking back at the Rugby World CupStep in the right direction – Leeds station’s safety culture

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November 2015

You can read Network in print or online at http://goo.gl/bs6zio

Designed bybeetroot.co.uk

Get in tOUCHinternal.communications @networkrail.co.uk

Matt beer,assistant track section manager, Cardiff delivery unit

100% Network is a carbon neutral publication printed on Cocoon Silk (130gsm) 100% recycled stock. Do your bit and recycle Network.

Contributor’s welcome

What’s making news across the business

network knowledge

On the cover: Photographed in a position of safety, Arwyn Whatley, technician, uses the My Work app to manage drainage assets. Read the full story on pages 10 to 12.

Getting more (and better) information on railway assets is an important part of maintaining them and improving performance. I was part of a small team that has recently used the My work app to build the most detailed drainage-asset map we’ve ever had in the wales route. read the full story on pages 10 to 12.

elsewhere in this issue of network we look at how the company is working to improve safety during possessions and hand the railway back ahead of schedule (four and five).

we travel to Leeds to learn more about in-station safety (13 to 15) and hear how Lean Academies are helping us be better every day (eight and nine). we catch up with a graduate and an apprentice on pages six and seven to hear about their journey with the company.

we look back at a job well done for the rugby world Cup (pages 16 and 17) and speak with team organiser kath Liddell on page 18, who has recently celebrated 50 years in the railway industry. Congratulations, kath.

TraiNiNg aNd developMeNT CeNTre opeNs A joint training and development centre in Hampshire has opened its doors.

The Basingstoke railway training and development campus, an alliance between Network Rail and South West Trains, has the capacity to train 220 people every day and offers an extensive variety of training programmes.

It features 50m indoor and 120m outdoor track layouts, train-driving simulators, as well as educational space to provide learning environments for railway engineers, signallers, maintenance staff and drivers.

fiNaNCe direCTor To joiN go-aHead group Patrick Butcher, Group Finance director, has been appointed chief finance officer of Go-Ahead Group and will leave Network Rail in the new year.

Mark Carne, chief executive, said: “On behalf of Network Rail colleagues, I would like to thank Patrick for his service to our company over seven years. I personally want to thank him for his untiring support to me and for helping us to successfully navigate the transition into the public sector last year.”

THaNk youMore than 18,000 responses were received for the Your Voice employee opinion survey. Look out for your team’s results this December.

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“It’s important we all know what to do if we’re faced with an ethical dilemma. I want to be confident that I’ve done the right thing – especially if the correct course of action isn’t clear.

“The new ethics training encourages us to discuss these issues as a team, so I’ve set aside some time at our next team meeting to complete the operational briefing. It’s really relevant to what we do. It includes things like accepting gifts from suppliers or declaring family relationships if you’re both working at Network Rail.

“We’re all required to complete the new ethics training, through the e-learning module or through an operational briefing. People should decide which package is best for them. Both are available on the Oracle e-business suite. Search Business Ethics (briefing) or Doing the Right Thing: Business Ethics (elearning).” For more information see the ethics community page on Connect or email [email protected]

in the spotlight“Honesty is about more than just the company’s image,” says Karl Grewar, operations manager, Wessex Alliance

Read more from page six

evolviNg THe MaTrix orgaNisaTioN Mark Carne, chief executive, has announced changes to the business aimed at increasing devolution of responsibility to route businesses.

He said: “Over the last few years, the increasing devolution of responsibility to routes has been designed to bring us closer to the stakeholders on whom we rely to run our business effectively, and those who rely on us.

“Last year we implemented a full matrix organisation to clarify and sharpen accountability between the routes and ‘the centre’. This has enabled us to make better decisions faster, driving performance improvement for the benefit of all our customers.

“I now want to extend further our approach to devolution. We will create a new Route Services Directorate to deliver services the route managing directors collectively decide are best provided from a single national team.

“It will initially include the current Group Business Services, National Supply Chain and Network Rail

Consulting, all of which have to date been part of Corporate Services, and it is anticipated that other pan-route services will move to this Directorate over time as it becomes established over the next year.

“I expect to announce the new Route Services director before the end of the year. We will also appoint a new chief finance officer who will be accountable for finance, planning, regulation, audit, Network Certification Body (NCB) and property, and will line manage the Legal Corporate & Commercial and HR functions.”Read the full message from Mark on Connect

We Will reMeMber THeMAcross the network, people observed a two-minute silence on 11 November to remember the sacrifices made by armed forces and civilians in the two World Wars and later conflicts.

The previous week, to support the Royal British Legion’s Poppy Appeal, Network Rail-managed stations played host to volunteers and military bands, who helped raise more than £250,000.

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Safety and performance

SAfer, SIMpLer, SMArterHigh output has been running possession trials which could change the industry

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Safety first – that’s been the motto for three years of a high output project aiming to protect

front line people during both ends of possessions.

Through trials in Wales and Newcastle, a new process has been developed, which has increased safety and saved time.

Gordon Williams, programme manager, Infrastructure Projects, explained: “Increasing safety has always

been the priority on this project but by cracking that element, we came across added efficiencies.

“The current process involves 17 phone calls between drivers, signallers, persons in charge of possessions, engineering supervisors and worksite assistants, in just one shift.”

Clear risks“While this is happening people are out near the track placing and removing marker boards for the possession. They’re also there when the trains are moving into the worksite. The safety risks are right there in front of us.

“We have four ballast cleaners and two track-relaying systems out five nights a week, meaning this process takes place 30 times – and that’s just from high output. Our trials have used the signalling system to offer more protection for Network Rail staff, just as it does for passengers.

“Using three separate methods together, we’ve got the process down to just four calls or fewer and no people on the track while we’re taking the protection zone. Our people are safer and, by tightening the process, we are seeing a 30 to 40-minute operational saving.

“This could change the industry.

Along with added safety, the time-saving benefits mean we can do more work in our allotted possession or extra trains could be run by finishing the possession earlier.

“Further trials will take place to see if this process can be used across the network, for instance on the mobile maintenance trains. If it continues in this way then there could be some exciting changes in the next few years.”

a breakthrough Ryan Caven, site manager, Newcastle, said: “It’s a big breakthrough. By working this way no one needs to be on

the railway until the protection zone has been granted.

“From the production side it is as good as it gets. With the time we save, we could do 175 yards of additional work. When these trials are completed we could gain an additional 15 minutes at the end of the shift which means another 90 yards. This could potentially give us 265 yards of extra volume each shift.

“The best result we’ve had is that our ballast cleaner arrived at the signal and the protection zone was granted in just one minute. You are eliminating the middle man and speaking direct with the signaller which reduces telephone calls and minimises communication errors.” n

Currently 17 phone calls are needed for high output teams to be granted a possession. The trials have reduced this down to four

The new process takes people off the tracks while a possession is being granted, while creating the opportunity for more work to take place

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Training and development

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2,000 apprentices have been trained since 2005

The graduate scheme offers a choice of two programmes – engineering and business management

Applications for the 2016 Advanced Apprenticeship Scheme open in January 2016

The number of engineering places on the 2016 graduate scheme has increased by 40 per cent.

tOp Of tHe ClassWith Network rail’s apprenticeship and graduate schemes ranked alongside the best in the country, two recruits share their experiences so far

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Mark Carne, chief executive, was pictured (centre) with 10 apprentices from 10 years of the scheme. He said: “We need the very best talent on offer to help deliver our railway upgrade plan and transform our railway to carry the ever-increasing number of people who choose to travel by rail safely, efficiently and comfortably. That means not missing out on bringing the best engineers – both men and women and all ethnicities – to Network rail.”

Network Rail’s commitment to training and developing its people has hit the headlines

with the Sunday Telegraph, Guardian and Times newspapers all listing the company as a top employer for graduates and apprentices for 2015.

Network caught up with an apprentice and a graduate to see what they are up to.

first choiceEllis Rust began his apprenticeship in September and will be among the first group of

apprentice graduates to join the high output team.

He said: “Health and safety has been the key topic so far along with maintaining mechanical devices. What I’m really looking forward to is our depot visits, meeting people and seeing the hard work they do on the tracks.

I’m a house captain which means I look after 40 apprentices and everyone can’t wait to get out there.

“After A-levels I wanted to start a career. My cousin is an overhead line operative and was working with apprentices and told me all the good things they were saying about the scheme.

“I did some research and decided I really wanted to work for Network Rail and it was the only place I applied to. It was definitely the right decision; I want to put all my efforts into a career and know Network Rail will help me to progress.”

More than expectedShinjinee Pal studied electronic and electrical engineering at University College London and is in her second year of the

graduate programme.“My first year went so fast; I learnt

all about Network Rail and the huge amount of work we do. My maintenance placement got me outside and my hands dirty. Getting to experience working on the tracks – I grabbed my shovel and helped out wherever possible – was a real eye-opener for me and the night shifts showed how we’re truly a 24-hour business.

“I’m now working in Digital Railway, producing a strategy document for various processes that could help improve capacity and timetabling. It’s a steep learning curve but it keeps me on my toes and is really varied.

“The culture of the company really helped me settle into my first year and helps with my development as I progress through the scheme. I wanted to be involved in a large company with a lot of impact. Network Rail has lived up to every expectation.” n

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fasT faCTsLean methodology

Lean methods were born in the Japanese manufacturing industry and is an important part of the company’s commitment to being better every day

In simple terms it is an approach to running a business which focuses is on improving the effectiveness of work, thereby eliminating waste and steadily improving quality of performance

People across the business are attending Lean Academies, a two-week course to learn about lean.

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Better every day

The incredible

bUlkRemoving waste is a big part of the company’s drive to improve safety and

performance. Across the business, routes and project teams are using different methods to save time and money and increase safety on worksites.

Whatever you call it – lean, structured continuous improvement, better every day – the goal is the same.

The London North Eastern route

was the first to introduce lean (see Fast Facts, left) two years ago. Since then, others have adopted it, including the Anglia route, which is using Lean Academies to train people in lean techniques to improve the way they work and task them with leading an improvement project in their part of the business.

Network spoke to people who have recently been through the Anglia Lean Academy.

How lean improvements are smashing waste across the business

pROJeCt sUCCessoliver eadsforth, performance analysis manager“After the Lean Academy I looked at

how we scheduled our autumn Railhead Treatment Trains (RHTTs), which prevent leaves from sticking to the rails. I found that in our contract with the provider we were able to cancel any routes with at least 48 hours’ notice without incurring any cost.

“By using live forecasts, historic trends

and other information from our weather service provider, MetDesk, we can make decisions to cancel any routes that don’t need to run when leaves aren’t falling in large amounts and where conditions are good for trains. We’ve already saved £128,000 from the whole autumn budget.

“Lean has helped me look into my projects and analysis to identify exactly where improvements can be made.

“I have taken away valuable tools for my day-to-day role and am working on introducing more learning elements with my team, who are all new to the business.”

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CHanGinG taCtiCspaul Weeks, signal section manager “I’ve been working on the railway for 35 years and this

has been the best non-technical course I‘ve been on. It’s made me more confident on how to approach problems and find efficiencies.

“My team is a vital part of that. Working together is a big part of lean – everyone can find efficiencies and

make improvements. We look to each other to fix things and all agree the areas where we can remove waste and improve the business, using the tools from the academy. There are benefits for the front line and for the wider business.

“The course also got me to focus on developing my leadership skills and look at the way I work with people, which I found very valuable. In the future I would like to see everyone in the business have lean built into their training to show it is a big part of our working mentality.”

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finD OUt mOReRead about Network Rail’s process improvement methods at connect/Business Improvement/BusinessProcess Improvement/ProcessCapability.aspx

fROnt line inflUenCegraham Hopkins, group safety, technical and engineering director

“Lean is better every day in action and forms the basis of structured continuous improvement. The Lean Academies are designed to help people find efficiencies in our ways of working.

“We all know there’s waste in every process, department and function across the business and right now the best people to help find ways of removing it are those who operate those processes.

“They know our processes and procedures inside out and are finding ways to make them more efficient and effective. Importantly they are sharing these lessons across Network Rail.

“We want them to put us in their shoes and show us where the waste is. We are all part of something incredible – we keep Britain moving and we all play a part in creating a high-performance culture.”

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How the My Work app helps this team keep the tracks

dry and the trains running

the draingame

My Work app

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Running a railway in one of Europe’s wettest countries is a tough challenge – particularly

during the winter months.Speak to any track team and they’ll

tell you that drainage plays a vital role in the performance of the rail network.

Where they are, what condition they are in, and knowing how well they are performing is critical to running a reliable railway.

In Wales, whose capital claimed the soggy title of Britain’s wettest city last year, teams now have access to unprecedented detail on drainage assets – thanks to new digital technology. It’s helping them carry out the right work, in the right place, at the right time, to keep water off the tracks and train services running.

alex Hinshelwood, senior asset engineer (drainage and off track), Cardiff“The importance of drainage assets can’t

be underestimated. If the line floods, train operators have to stop running trains. Severe flooding has the potential

JaRGOn bUsteRA drainage asset is any individual part of a drainage system, for example a catch pit, pipe or ditch. Each asset has its structural and service condition assessed, allowing technicians to attend to the ‘weakest link’ in the drainage system.

to cause serious safety issues. “The Offering Rail Better Information

Services (ORBIS) team asked us to get involved with a pilot that would map all of the drainage assets, initially in the Newport section.

“We’d had a contractor map our assets in 2013, but we needed more detail, so we jumped at the chance to build on the information we had.

“It was a big job – using the My Work app we looked at all the drainage assets on our patch.

“We pulled a small team together and started to plan how they would go about walking the line, inspecting drainage assets and updating the information in Ellipse using My Work.”

Matt beer, assistant track section manager, Newport “There were three of us in the Newport delivery unit who led on the

work. I planned access for and managed the time of technicians Steve Hale and Arwyn Whatley.

“They painstakingly walked hundreds of miles of track over three months and

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fasT faCTsMy Work app

My Work allows maintenance teams to access and capture asset information on the job

Teams can capture accurate data on asset condition allowing them to make better maintenance decisions

More than 7,000 people across maintenance are using it and have closed more than three million work orders to date.

fasT faCTsRainfall in Britain

Cardiff racks up an average 115cms of rain every year, according to records dating back to 1981

Britain’s second-wettest city is Glasgow with 112cms each year

London is the driest city with an annual average of 56cms.

finD OUt mOReGo to the My Work Connect pages connect/communities/orbis/my-work.aspx

inspected thousands of assets. “The result of their work means we

now have close to 100 per cent of our known and visible drainage assets captured through My Work, making the information on Ellipse as good as it’s ever going to be. All that knowledge is now captured and accessible.”

steve Hale, technician, Newport “It was a mammoth task but it’s been great to be involved with and well worthwhile.

“When we went to an asset we’d use the My Work app to answer a set of questions about the asset itself, like ‘is it there?’, ‘is it a duplicate?’, ‘is anything missing?’ and many more. In fact, there were about 40 questions in all. A second set of questions were about the quality of the asset.

“From now on, maintenance teams will only need to worry about the second set of questions as the detailed mapping of the assets has been done.

“We can now see more detail on how drainage impacts on track condition. We can follow exactly where a drainage

system travels, where it impacts the track and then plan the necessary work.

“There were some issues along the way. When it rained we struggled to input data on the iPads we were using. It was well worth it though.”

arwyn Whatley, technician, Newport“Another challenge while we were out on track was battery life. We had to get some

extra battery packs to ensure we could get everything loaded onto My Work.

“We started looking at assets in January and finished at the end of March. The hardest part was the Severn Tunnel. Like Steve said, though, it’s been worthwhile. Now, if we get a call saying a section of railway has flooded we can go to the exact location and we’ll know where the drainage asset is and get precise details on the last time it was inspected, along with any condition data from inspections and work carried out.

“We can input the reason for flooding there and then and get on with fixing the asset by raising a work order through My Work.” n

My Work app(continued)

My Work is an application designed and delivered by orbis, which is a programme working to deliver mobile devices, apps and decision-support tools to people on the front line

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Safer stations

Stepping

upreducing its accident rate by almost 70 per cent, passenger and staff safety is high on the agenda at leeds station

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With more people than ever before using the railway, getting people to and from their

destinations safely remains a key focus for Network Rail.

As the company works to reduce slips, trips and falls at managed stations, Network toured Leeds station with the team to hear how its approach is keeping people on their feet and moving through the station safely.

“In 2013/14 there were 200 accidents at our station,” explained Helen Dawson, Leeds station manager. “We had to find out the reasons for these so I sat down with two duty managers and a safety representative to go through every incident to find the hot spots and causes.

“Since this we’ve put various measures in place and safety has increased massively. Currently we’re down to 61 accidents and, with more measures to implement and a growing safety culture among staff at all levels, we hope to reduce this further.”

escalating the issueDarrel Lindley, duty station manager, said: “We have a footfall of about 130,000 passengers every day and we are now getting into our peak season leading up to Christmas. The work we are doing is so important – safety is the priority.

“Most of the falls we record happen on escalators through people carrying luggage on them and elderly people who are less stable on their feet resulting in a

Holograms have been placed at escalators to grab passengers’ attention and direct those with luggage to use the lifts

Safer stations(continued)

Dave Whatt, passenger“The first thing that caught my eye while walking through the station was the hologram. Then you start to notice the signs and then the announcements. When you’re trying to catch the next train common sense can go out the window and I think the station is doing well to keep everyone safer.”

trip or slip. The first thing we did was slow down all of our escalators to minimise bottlenecks at the top.

“A key part of our messaging is directing passengers to use the lifts if they have luggage with them. Holograms on each platform and floor vinyls enforce that message and they really get people’s attention.

“We’ll soon be trialling bollards in front of the main escalators to prevent the public from being able to take pushchairs up them or large suitcases, further minimising the chance of falls and injuries.”

stepping in the right direction While escalators are the main locations for accidents, it’s a station-wide safety approach the team has adopted.

Darrel added: “We’ve recently installed central railing on some of our wider stairs to give stability and create a single direction of travel for each side. We’ve also installed LED lighting across the station as it can be quite dark in areas.

Helen dawson reviewed the number of accidents at leeds station to see where they took place and put in measures to increase safety

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“Messaging through the loudspeakers supports all of this work, reminding people to be safe and to use the lifts. We’re also refurbishing every lift in the station.”

Tread carefully“It’s the people who bring all of this together,” added Helen. “I’ve been working in the rail industry for 21 years and I’ve seen safety rise to the top of our priorities. It’s at the front of everything we do at Network Rail and it’s everyone’s responsibility to make sure people get home safe every day – colleagues and passengers.

“The measures we’ve put in place to bring people’s attention to doing things in a safer way are working fantastically, but it’s also a testament to the safety mentality of staff – both of Network Rail and the train operating companies.

“That collaboration is crucial. We all know it’s a joint responsibility to protect ourselves and passengers, but if we don’t work together we’ll get nowhere.” n

fasT faCTsSlips, trips and falls

Between 2009 and 2014 there were 5,263 slips, trips or falls recorded at Network Rail-managed stations

83 per cent involved passengers, eight per cent staff and nine per cent the public

Key areas where incidents occurred were on platforms, concourses, lifts, stairs and escalators.

darrel lindley and his team have been assessing the impact of holograms and other safety features

The team is working to address falls on escalators using signs, floor vinyls, holograms and announcements to keep the public safe

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Rugby World Cup

a tOUCH Of Classpeople at Network rail are being hailed as the

off-the-field heroes of the 2015 rugby World Cup

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New Zealand may have lifted the Webb Ellis trophy at Twickenham, bringing an end

to the Rugby World Cup but away from the field, Network Rail is being hailed as another big winner of the tournament.

“Right from the start Network Rail has been totally supportive,” said Christopher Garnett, chairman of the tournament’s Transport Coordinating Committee.

Thank you Network rail “The moment the Rugby World Cup programme was announced Network Rail cancelled all possessions on routes to the affected cities.

“This commitment has stayed throughout the whole tournament and rose further to meet new challenges, especially in Cardiff.

“Well done and thank you to everyone for making such a success of the transport operation.”

Phil Hufton, managing director, Network Operations, said: “Everyone at Network Rail has been brilliant throughout this tournament. From the fabulous travel champions who gave up their time to help fans around the stations and to the thousands of signallers, front line and office-based staff who worked day and night to

keep the network moving. My thanks to all of you.

“The teams behind the scenes have been world class, working with the train and freight operators and England 2015 to make sure the tournament was the best it possibly could be. We should all be proud of the work we do every day in keeping the country moving, especially at times like this when the world is watching.”

a team game One of the hundreds of Network Rail travel champions, Tamzin Readman, internal audit manager, Finance, said the tournament gave her the opportunity to support front line colleagues.

“Having those experiences is invaluable to gain a wider understanding of what we do and give something back,” she said. “It was a really positive experience and I’d recommend everyone to get involved in the future if they can. It is great fun too.”

Freight director Paul McMahon was the Network Rail lead on all things Rugby World Cup and also volunteered during the tournament. He said: “I’m very pleased with the team across the network. I’m impressed by the commitment and enthusiasm of everyone at Network Rail.

“It’s been a real team effort and everyone has played a part, from signallers and maintenance colleagues to planners and travel champions.” n

Gavin Evans, scheme project manager, Infrastructure Projects Gavin was one of the lucky people at the final. He said: “It was the best atmosphere I’ve experienced, it really was quite special. I went to Twickenham via Reading, I saw several travel champions and lots of helpers around the stadium and at the station. There were queues to get you onto the relevant platforms. There were lots of people asking travel champions where to go and it was well organised.”

The company’s commitment to keeping Britain moving during the tournament was an overall success, but there were some challenges at the beginning, including difficulties with the queuing system at Cardiff. The lessons learnt will be used to guide future major events across Britain.

Network Rail’s emergency intervention unit (EIU), a dedicated response team in partnership with British Transport Police, was called into action for one of the world cup matches. Argentina vs Tonga,

into action

hosted at Leicester City Stadium, saw increased passenger numbers on East Midlands Trains services between London St Pancras and Leicester. With only two of the four lines available due to weekend upgrade

work, the unit assisted in ensuring the two-line section of railway was kept operational so passengers could get to and from the game. Read more about the emergency intervention unit in December’s issue of Network.

below: rob Morel, mobile operations manager, pictured with pC Matt odlin from the british Transport police eiu team

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When Kath, a team organiser in Anglia, joined the railway family Harold Wilson was Prime

Minister, The Rolling Stones’ (I Can’t Get No) Satisfaction was riding high in the charts and the average house price was £3,660.

Much has changed since Kath joined the industry in 1965. As she looks back on her career, she believes we should all be proud of what the railway has achieved in the past 50 years.

She said: “I’ve spent the majority of my career in infrastructure in various payroll and finance roles in Manchester, Liverpool and Watford.

“I moved to Essex just as the Anglia route had been formed and I went in as a manager there. Anglia was one of the first regions to bring in more women and today the route has many at high levels, which is great for the business. In 2002 a team organiser job based in Romford became available and I’ve been doing that ever since.

“A big part of what’s kept me in the industry is the family element. I enjoy

working with people and that interaction has been a big focus throughout my career. I can honestly say I’ve enjoyed every role I’ve held.”

Moving forward“It’s interesting how things go full circle – payroll started out in Manchester and when we became Network Rail it went back there. But there have also been so many new things that I’ve had the pleasure of seeing.

“When I started I was travelling into work on the steam train. Now we have electrification, people can get to virtually anywhere in Britain, we’ve got major programmes like the Thameslink and there are always improvements going on with new tools and techniques.

“Looking back is natural but the way I’ve always felt is that we’ve got to keep moving forward as there are record numbers of people using the railway now.

“In my experience, we’re all working to better the railway for passengers. It’s a big responsibility and one that I’m proud to say I am part of.” n

Long service

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Kath is one of 12 people in the company who have been in the industry for 50 years or more

There are 91 people at Network Rail who have been in the industry for between 45 and 49 years.

kath liddell shares her thoughts on 50 years of working on the railway

pLAyInG my paRt

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ReaD mOReCatch up on all the latest Network Rail news on Connect and Connect Mobile

Have your say: swindon’s electrification training centre

Ian Ferrier, special projects manager, recently shared details of a new state-of-the-art training

centre, located in Swindon. The facility will teach people about the ‘Series 1’ design of overhead line equipment which is to be used in electrification work on the Great Western Main Line. Here’s what you said:

“Fantastic to see we are learning the lessons from various installations in the past. Also good to see we are preparing for the future by anticipating what could be a maintenance issue now and seeking to design these out. Definitely fits with our safety vision and with a general

theme of continuous improvement.” jeremy bullock, Milton keynes

“Congratulations to all involved with developing this training facility. Having worked on overhead lines for the last 10 years I understand the huge benefit this will bring in training people correctly and in a safe environment which can only benefit the railway as a whole.” edwin paget, basildon

“Fantastic demonstration of persistence and collaboration by Ian and his team to make this happen.” jeff davies, Cardiff

network news

Haymarket: Haymarket station’s major refurbishment project has scooped the top Civil engineering award at this year’s saltire awards. The awards, in association with the institution of Civil engineers scotland, recognise excellence and innovation in civil engineering. The borders railway project received a commendation.

london: a key freight corridor is to be extended to london, strengthening trade links between britain and mainland europe. rail freight Corridor North sea – Mediterranean will be linked to london by November 2016, with Network rail joining its management board. paul McMahon, freight director, said: “our network is extremely busy and we now carry 30 per cent more freight than we did in 2012. We want to grow that figure, strengthening our economy.”

oxford: passengers can now travel from oxford to london Marylebone using the first new rail connection from a major city to the capital in more than 100 years.

farnworth: The team working on electrifying routes across the north west has had a breakthrough. Network rail’s tunnel boring machine has completed enlargement works to farnworth Tunnel. The works were vital for allowing the installation of overhead lines to enable electric trains to run between bolton and Manchester.

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