TM

NETWORK MANAGEMENT

SYSTEM V2.1

Exceleron’s Evolutionary Network Management System

TM

NETWORK MANAGEMENT SYSTEM

(NMS) OVERVIEW

Complete package of network management modules under one umbrella

Real time monitoring of network alarms and statistics

Better visibility of subscriber service impact in case of network problem

Comprehensive change management system

Consolidated network outage and service impact reporting

Expert system for network problem troubleshooting and root cause

analysis

First level corrective action for network self healing quick resolution

Integrated trouble ticketing system for internal and external interfaces

Universal notification system integrated with Voice Synthesizer, SMSC and

SMTP

Network traffic calculation for area wise capacity analysis

Synergy in human resources

Centralized repository of network information/topology

TM

THREE KEY QUANTIFICATIONS

Reduced Customer Churn

Reduce churn through increased QoS / service reliability

Reduced Revenue Loss

Minimize outage risk and time

Efficiency

Efficient business processes (through integration) allowing operations to scale for the

forecasted

“Business Focused Fault Prioritisation”

$

1

Prioritized

Base

Stations

Automated

Actions

Early

Notification

Network

Quality

= $$$

TM

TELECOMMUNICATIONS MANAGEMENT NETWORKS (TMN) LAYERED

ARCHITECTURE

TM

LAYERED NMS PROVIDING CONSOLIDATION AND

HARMONIZATION AMONG DIFFERENT MODULES

TM

NMS ARCHITECTURE

TM

NMS MODULES

Complete package of network management modules under one umbrella

Network Access Module

Fault Management Module

Performance Management Module

Configuration Module

Network Traffic Calculator

Service Manager Module

Map Module

Client Access Module

TM

NETWORK ACCESS MODULE

Process listening to the events from different network entities

Streamers collect the events/statistics, processes and forwards them to core

Support SNMP, CORBA, Q3, WCF, telnet, raw TCP, UDP protocols.

Block diagram of network access module

RE-SYNC STREAMER

- Requests the monitored entity for its

currently active events/alarms and statistics

- Backup in case of disconnection between the

live streamer and the monitored entity

REAL TIME STREAMER

- Give live event/alarm feed from the

monitored objects which are then passed

through built-in Correction and Tapping

manager.

- Buffering ability to sustain network jitters

TM

FAULT MANAGEMENT MODULE

Core of Management System, handling all the

alarms and statistics entering the system

DE-DUPLICATION MANAGER

- Avoids duplications of the same event within

a threshold period by identifying a similar

existing event

TAPPING MANAGER

- Filters out unwanted events as described by

the customer

- Reduces load on the core processes to serve

more Network Elements

CORRECTION MANAGER

- Modify/Add different alarm fields to

upcoming events

TM

FAULT MANAGEMENT MODULE

(CONTD…)

Applying smart and intelligent coding logic on the upcoming events to yield customized results

Unlimited schemes can be defined as per the customer needs

Diagnostics for Efficient Remediation

Greatly reduces the number of service requests by relating an event to any other persistent/known events

Live Synthetic alarms can be generated where the performance KPIs from network statistics reach any critical threshold

Smart customization of the Product under

heavy upcoming events

TM

PERFORMANCE MANAGEMENT MODULE

DASHBOARD

- Real Time Monitoring of Network Alarms

and Performance Statistics

- Generates Alerts on KPI Thresholds

REPORTER

- Maintains all the KPI data of Alarms and

Statistics in a centralized database

- Generate Customized Reports with Interactive

Graphical Information to Improve Business

Services

Helps WiMAX operators to centrally monitor and

manage service delivery of CPEs, Access Points

and Core Elements.

This module consists of two components, a

dashboard and reporter

TM

CONFIGURATION MANAGER MODULE

A complete platform to send configuration

commands to network elements

Manual/automatic corrective action for network

self healing quick resolution

Configurations can be fed with multiple flow paths

for multiple responses

Auto configuration/provisioning of the WiMAX CPE

Enables automated scripting so WiMAX network

operators can effectively address any ad-hoc needs

on custom requirements

WiMAX CPE software/firmware download and

management

Wait for

response

Response

1

Response

2

Response

N

Generate

SQL table

.. .. .. ..

…

...

E

E

E

E

BUILDING BLOCK OF COLDSTRIKE ENGINE

TM

SERVICE MANAGER MODULE

A complete ticketing component for

the system

Scans the alarm database and marks

events for creating incidents/service

requests with intelligent logic with

customized requirements.

Provides web interface for operator

to view tickets and perform different

actions

Provides management with live

system reports

Keep track of the employee’s

performance

TM

MAP MODULE

Geographical placing of Network

Elements on Google Map

Shows areas affected by any

sector/site/core element outages

Customizable Icons to represent

Fault type/level

PAKISTAN

EGYPTUAE

UK

BANGLADESH

TURKEY

INDIA

JAPAN

CHINA

KSA

ITALY

TM

CLIENT ACCESS MODULE (CAM)

This module provides the means for the clients to interact with the Network Manager

SmartView

- SmartView is a windows based application running

On a simple desktop system

- Real-time view of the alarms or events

- Flexible options of filtering, sorting of the events

and opening different alarm windows

Web Interface

- Flexible in monitoring the network, even on hand held

devices without needing to install any application

- Provides all the Features of SmartView

TM

NOTIFICATION MODULE

Highly customizable module for the intimation of alarm or events over the

SMS, Call and E-mail

Open architecture for extending corporate data of wireless networks to mobile

users of the enterprise

Help increasing business productivity by delivering critical enterprise content

to make timely decisions

Easy and flexible integration with existing enterprise infrastructure

Bi-directional, scalable and reliable solution for cost-effective operational

environment

Robust text to speech conversion feature to send alerts over call

Notifies events to group of users to simplify operational workload

Smart data formatting to send graphs or health charts for easy management

Operates on a pre-fed escalation matrix defining communication hierarchy to

report critical thresholds

TM

NOTIFICATION MODULE

OVERVIEW

Highly customizable module for the intimation of alarms or events over the

SMS, Call and E-mail

Open architecture for extending corporate data of wireless networks to mobile

users of the enterprise

Help increasing business productivity by delivering critical enterprise content

to make timely decisions

Easy and flexible integration with existing enterprise infrastructure

Bi-directional, scalable and reliable solution for cost-effective operational

environment

Robust text to speech conversion feature to send alerts over call

Notifies events to group of users to simplify operational workload

Smart data formatting to send graphs or health charts for easy network

operations

Operates on a pre-fed escalation matrix defining communication hierarchy to

report critical thresholds

TM

This module consists of two parts, a front end and a back end engine.

The front end is used to set the outgoing notification template, access for the

call/SMS/email engines and specify recipients that should receive notifications. The

back end is used to manage/query the database for upcoming events which are set

to send notifications.

NOTIFICATION MODULE

(CONTD…)

TM

NOTIFICATION MODULE

(CONTD…)

NOTIFICATION MANAGEMENT

- Send reminders, notifications or

alerts to individual or a group of

users when a particular state in the

system arises

- It supports communication over

Call, Email and SMS

- Notification message can be

customized with variety of designs

and formats to be sent to individual

or group of recipients

- Built-in text to Speech conversion

feature that can be used for

intimations over Call

SMTP RELAY

SERVER

GSM MODEM

SMPP

SERVER

COMMUNICATION

SERVICE

NOTIFICATION MODULE

OXE (PBX)

Alarms

Node123

FMM

Alarms at Node123

1. Port A Down

2. Power Alarm

TM

NOTIFICATION MODULE

(CONTD…)

ESCALATION MANAGEMENT

- Can be triggered by a variety of parameters such as worsening of the fault

condition from given threshold or after a specific time has elapsed

- Works on a pre-defined escalation template defining communication

hierarchy and the level up to which the issue can be escalated

- It ensures availability and health through automated event escalation via

email, SMS or Call

- Provides comprehensive

management reports by

monitoring the response time

of the corrective actions and

updates

Management

Summary

C1 – 2 BTS Down

C2 – 3 BTS Down

C3 – 4 BTS Down

PMM

TM

NETWORK TRAFFIC CALCULATOR

Provide area wise WiMAX traffic

distribution for capacity judgment

Identification of populated and

un-populated WiMAX users areas

that can help design the network

for more business revenue

Web access to WiMAX CPE sales

team for efficient service and

marketing

Keep tracks of all sold CPEs and

left available in a particular area

based on CPE package, QoS

scheduling type and data rate

DL/UL

TM

SUPPORTING WiMAX INDUSTRY STANDARDS

Exceleron Network Management System has the integrated capability for

the following top WiMAX Industry Vendors

Motorola

Alcatel

Huawei

ZTE

Nokia Siemens Networks

Ericsson