NetScout Data Sheet UMTS-HSPA Migration
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Transcript of NetScout Data Sheet UMTS-HSPA Migration
CASE STUDY
SERVICE PROVIDER | MOBILE
NetScout Supports Business-Critical UMTS/HSPA+ Migration for Canadian Mobile OperatorThe nGenius Service Assurance Solution helps a leading mobile operator in Canada streamline its transition to HSPA+ and drive expansion of 3G data services
OverviewRegion Americas
Business Challenge• Quickeridentificationandresolutionofnetworkproblemsthatleadtoservicedisruption
• Maintaininghighlevelsofcustomersatisfactioninacompetitivemobilemarket
• SmoothlymigratenationwideCDMAnetworkto3GandUMTS/HSPA,whilerollingoutnewservicesandmobilehandsets
NetScout Solution• ThenGenius®ServiceAssuranceSolutionprovidesaunifiedplatformtosupportCDMA2000networksandUMTS/HSPAnetworks
• DeploydistributednGeniusInfiniStreamappliancesforhighcapacityperformancemonitoringofthemobiledatanetwork
Business Value• Protectandgrowmobilecustomerbasewhilemanagingnetworkinfrastructuretransition
• Greaterserviceandnetworkintelligencetosupportthemobilenetworkoperator’soperationalworkflows
• VersatilenGeniusInfiniStream®appliancesthatcanscaletomeetcontinuedgrowthinmobiledatatraffic
isolateandresolvenetworkproblemsthatweredisruptingservicestheydeliveredtotheircustomers.NetScoutwasselectedovercompetitiveofferingsbecauseitwastheonlyvendorwithahighperformanceplatformthatcouldhandlethemassivelevelsofnetworktrafficthatexistsintypicalserviceproviderenvironments.
ThemobileoperatorquicklyrecognizedthevalueofitsinitialinvestmentinNetScoutandexpandeditsdeploymentofthenGenius®ServiceAssuranceSolutionnetworkwide.ThecustomerhaddevelopedconsiderablerelianceonthenGeniusInfiniStream®appliancesbecauseoftheirsuperiortroubleshootingcapabilities,andtheirsubsequentabilitytoreducethefrequencyandseverityofnetworkdowntime.
Therearenowmorethan25nGeniusInfiniStreamappliancesdeployedacrossthenetworktoaidinassuringthemobileoperator’sCDMAnetwork.ThenextchallengefortheMNOwastomigratetoahighspeedUMTS/HSPA+networkwhileminimizingdisruptiontoexistingcustomers,andatthesametimeintroducingnewservicesandhandsets.
Customer ProfileNetScouthelpsserviceprovidercustomersaroundtheglobemanageuserexperienceintheirmodernIPnetworks.Oneparticularcustomerisaleadingmobilenetworkoperator(MNO),basedinCanada,whoservesapproximately7millionmobilesubscribers.ThisMNOhasoperatedaCDMA2000networkformanyyears,butrecentlylaunchedaUMTS/HSPA+networkaspartoftheirstrategytoaddresstheincreasingdemandforbroadbandmobileapplications.Inaddition,theywantedtomakeavailablethewidevarietyofGSMSmartPhonehandsets(includingtheiPhone)aswellasnewservicesandimprovedcallclarity.TheoperatorplanstorunthetwonetworksinparallelwhileitmigratescompletelytotheUMTS/HSPA+networkoverthenextfewyears.
Business ChallengeNetScoutbeganitsrelationshipin2006,whenitwastaskedtoprovidepacketcaptureandanalysiscapabilitiesfortheoperator’sCDMAnetwork.Theywereneedingasolutiontohelpthemmorerapidlyidentify,
CASE STUDY | NetScout Supports Business-Critical UMTS/HSPA+ Migration for Canadian Mobile Operator
2SERVICE PROVIDER | MOBILE
Business ValueThenGeniusServiceAssuranceSolutionfromNetScoutisakeyenablerforthemobilenetworkoperator’smigrationtonew,service-richUMTS/HSPA3Gmobilebroadbandnetworks.Ithelpsmobileoperatorsconfidentlyreachouttoanewmarketofdata-intensivesmartphoneusersinahighlycompetitivelandscape.
WiththenGeniusServiceAssuranceSolutionprovidingperformancemonitoringandpacket-leveldiagnosticstorapidlyidentifyandresolveserviceissues,themobileoperatorisnowabletoprotectandgrowitsmobilecustomerbasewhilemanagingacriticaltransitionfromtheircurrentCDMAnetworktoaUMTS/HSPA+mobilebroadbandnetworkinfrastructure.
alsomonitorsthefirewallsandloadbalancersinthemobileoperator’snetwork;deviceswhichareabsolutelycriticaltomaintaininghighlevelsofnetworksecurityandavailability.
ThenGeniusInfiniStreamappliancesdeliverseveralinvaluablecapabilitiesthatinclude:
• High-speedcontinuouspacketcaptureandstorageforback-in-timeforensicanalysis
• Efficientindexingandflexiblepacketminingforrapiddataretrievalandtargetedanalysisofproblems
• Industry-leadingNetScoutSniffer®decodes
• In-depthapplicationandserviceanalysisforquickidentificationofperformanceissues
ThemovetoUMTSandHSPAiscriticalforthemobileoperator,andiskeytoenablingnewrevenue-generatingmobileservicesandapplications,andmaintainingahighdegreeofmarketcompetitiveness.
NetScout SolutionBasedontheabilitytosuccessfullydelivervaluetotheoperatorintermsoffasterproblemresolutionandoptimizationofnetworkresources,NetScoutwasanaturalchoicetoprovideperformancemonitoringandserviceassuranceinthecustomer’snewhighspeednetwork.Themobileoperator’sUMTS/HSPA+networkutilizesadistributed,unifieddeploymentofnGeniusInfiniStreamappliancestoprovidegreatervisibilityandmoreproactiveidentificationofproblemsaffectinguserexperience.Thissolutionscalesasthemobileoperatorexpandstheirhigh-speedmobilebroadbandcoveragethroughoutCanada.
ThenGeniusInfiniStreamappliancesatthemobileoperator’sfacilitiesareusedtomonitortheoperator’sGilinksbetweenthemobilecorenetworkandthepublicInternetanddatacenterservers.TheyarealsodeployedontheGnlinkswithinthemobiledatacore.ThenGeniusInfiniStreamappliancesarestrategicallylocatedwithinthecoreofthenetworksothatvirtuallyeverytraversingpacketcanbemonitoredandevaluated.NetScout
“WebuiltournetworkmanagementinfrastructureusingthenGeniusServiceAssuranceSolutiontoimprovevisibilityandtroubleshootingin2006.WiththeintroductionoftheHSPAnetwork,thesolutionhasscaledtocovercriticalpointsonthenewnetworkandbuildfurtherintelligenceintoournetworkmanagementpractices.Followinganin-depthevaluation,weareimplementingnGeniusSubscriberIntelligencetotheServiceAssuranceplatformtofurtherenhanceourabilitytodelivertoourclientsthehighlevelsofservicetheyhavecometoexpect.”
EngineeringDirectoratCanadianMobileOperator
CASE STUDY | NetScout Supports Business-Critical UMTS/HSPA+ Migration for Canadian Mobile Operator
3SERVICE PROVIDER | MOBILE
Table 1: Solution Highlights
Attributes BenefitsCost Savings Single, unified performance monitoring platform to support CDMA2000 and UMTS/HSPA wireless networksProven Field proven as a key enabling technology for application monitoring and service assurance in next-generation
data-intense service provider networksScalability nGenius InfiniStream appliances provide performance at scale to address the increasing subscriber loads seen in
today’s mobile data networksHigh Availability 7x24-365 performance monitoring and service assurance solutionBreadth of Coverage Interfaces for GPRS/UMTS networks (Gn, Gi, Gb/IP, Gp, AAA, RADIUS etc.) and CDMA2000 networks (e.g.: A10/
A11, Pi, Xd, etc.) Flexibility Operational consistency, interoperability with existing OSS solutions, flexible work flows to take operators from early
warning to root cause
Table 2: Network Snapshot
NetScout Equipment Deployed nGenius Service Assurance Solution: nGenius Performance Manager, nGenius InfiniStream AppliancesSubscribers 7 million wireless subscribersServices The mobile operator’s network provides comprehensive coverage across Canada for digital voice and messaging
services and high speed Internet, data and multimedia servicesMobile Networks CDMA 2000/1XEVDO, UMTS/HSPA+Breadth of Coverage Interfaces for GPRS/UMTS networks (Gn, Gi, Gb/IP, Gp, AAA, RADIUS etc.) and CDMA2000 networks (e.g.: A10/
A11, Pi, Xd, etc.)
CASE STUDY | NetScout Supports Business-Critical UMTS/HSPA+ Migration for Canadian Mobile Operator
NetScoutofferssales,support,andservicesinover32countries(seewebsiteforcontactdetails).
Copyright©2010NetScoutSystems,Inc.Allrightsreserved.NetScout,nGenius,Sniffer,andInfiniStreamareregisteredtrademarksofNetScoutSystems,Inc.and/oritsaffiliatesintheUnitedStatesand/orothercountries.Otherbrandsandproductnames,andregisteredandunregisteredtrademarksarethesolepropertyoftheirrespectiveowners.NetScoutreservestheright,atitssolediscretion,tomakechangesatanytimeinitstechnicalinformationandspecifications,andserviceandsupportprograms.
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