NESST (New England Sector Support Team) Newsflash

Dear All,

In this edition of the NESST Newsflash we have the following highlights for your attention:

• Drought care package – information on subsidies and mental health support

• NDIS Monthly Wrap

• ACSA Member Update

• Aboriginal Cultural Awareness

• ACSA National Summit

• NAISDA Dance College’s

• NSW Council of Social Service

• NCOSS eNews

• Community Care Review

• GOCO Tamworth Aged Care Meeting Sept 5th 2018

(If you are having difficulty opening the links just right click and select ‘open hyperlink’)

New England Sector Support Team

Phone: 02 6772 3590

Hi All

Please find some information about subsidies and mental health supports for drought affected

communities

This may also be of interest to your staff (many of whom are living and working on the land

themselves) and to some of the families you work with.

The source for up to date state based information is on the Department of Primary Industries below.

https://www.dpi.nsw.gov.au/climate-and-emergencies/droughthub

Regards

Rebecca Brown | Commissioning and Planning Officer

Department of Family and Community Services | Commissioning and Planning

Hunter New England Central Coast District

14-16 Bourke Street, Tamworth

PO Box 572, TAMWORTH NSW 2340

T 67684685 M 0427 958 432

E rebecca.brown22@facs.nsw.gov.au

W www.facs.nsw.gov.au

I acknowledge the traditional custodians of the land on which I live and work and pay my respect to the Elders both

past & present.

Assistance guide for Primary Producers Aug 2018.pdf

KM-changes-to-licences_OEH_web-edited.pdf

Transport-subsidy-animal-welfare-guidelines.pdf

lls-drought-handbook.pdf

Transport-subsidy-donated-fodder-guidelines.pdf

Drought-Assistance-Fund-Guidelines.pdf

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Welcome back to the Monthly Wrap - where we highlight 20 things that NDS

has done in the past month to support the sector. This month, top picks include

the launch of the NDS Helpdesk, hosting our annual NDIS Essential Briefing

series in capital cities across Australia, and meeting with the NDIA to discuss

pricing and market stewardship. Explore below:

Over the past month, NDS has:

1. Held NDIS Essential Briefings in capital cities across Australia to an

audience of over 1,400 attendees

2. Launched the NDS Helpdesk, with 80 per cent of answers to the first 80

questions provided within two days

3. Released the third edition of the Australian Disability Workforce Report,

based on data collected by NDS from 45,000 workers around Australia

over almost three years

4. Polled NDS members on their NDIS policy and operational priorities to

inform NDS’s influencing strategy and our sector development activities

5. Met with the head of the NDIA’s Markets and Providers division to

discuss pricing and market stewardship; published answers to members’

questions about the 2018-19 NDIS prices

6. Been interviewed by ABC TV and radio about the establishment of an

NDIS fraud squad

7. Launched the first ‘NDIS: Make it Work’ community forum in partnership

with Every Australian Counts in Western Sydney, New South Wales

8. Appointed a new position at NDS - National Manager of Quality and

Safeguards - in response to the commencement of the new Q&S system

in NSW and SA and expected national roll out by 2020

9. Opened registrations for the Outside the Box conference, a new NDS

event dedicated to unpacking the issues of disability housing and

workforce solutions, to be held on 10 and 11 September in Sydney

10. Submitted a response to the Australian Government’s discussion paper,

‘The Next Generation of Employment Services’

11. Advised the Australian Bureau of Statistics on including more people

with disability in the next Household Census

12. Delivered the NDIS Readiness and Implementation Workshop Series in

the final three roll out areas in Victoria - Mallee, Goulburn and Outer

Gippsland

13. Entered into a partnership with facilities management company BGIS to

increase procurement opportunities from Disability Enterprises

14. Launched a new series of films titled 'Safeguarding for Boards', building

on the resources available for the sector through Zero Tolerance

15. Raised concerns about fines under proposed ACT Senior Practitioner

legislation, which was noted by all three parties in the ACT Parliament

16. Facilitated a meeting between the NDIA and WA providers of innovative

Individual Supported Living arrangements to improve processes and

inform pricing considerations

17. Kicked off the social procurement training series, which is available free

of charge to all Disability Enterprises nationally with thanks to funding

from the Department of Social Services

18. Wrapped up NDP’s first virtual conference, which attracted more than

450 registrants

19. Celebrated two new milestones for carecareers - 100,000 jobs posted to

the job board and 160,000 candidate registrations reached

20. Appointed Chris Tanti to the position of CEO with NDS as of 12

September 2018

Until next month,

Ken Baker

Chief Executive

National Disability Services

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ACSA Member Update | 13 August 2018

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Media Update: ABC 4Corners Coverage

Dear Debra,

While there has been a slight reprieve over the last few weeks on negative media about

aged care ACSA expects the cycle to kick back into gear in coming weeks.

The main media we are focusing on is a two-part series by ABC’s 4Corners which will

revive the ‘aged care crisis’ narrative the media seem to love so much.

Although no firm date has been provided, ACSA’s contact with the ABC suggests this will

go to air in the next few weeks – so sometime between now and the National Summit on

September 3-5.

From our investigations we understand the program will be covering general quality,

accreditation and complaints, profits, ratios and staffing issues. We understand it is likely

that the program will also call for a Royal Commission.

ACSA has had considerable contact with the producers pushing for the industry to have a

right-of-reply. Because of the focus on profit and the featuring of at least one for-profit

provider in this instance 4Corners has decided to interview LASA.

This coverage will almost certainly fan the ‘aged care in crisis’ coverage in the mainstream

press.

To the extent that the coverage will have a “for-profit’ focus, and likely include a media

“gotcha” moment, it is better for ACSA membership not to be associated too closely with

the programs when they air. However we will be responding strongly to defend the

industry’s reputation as well as advancing our own positive media campaign (which will be

previewed at the ACSA Summit ahead of a formal launch) to try and reclaim the public

aged care narrative.

Our media strategy on behalf of members will include:

• A media statement in response to the programs. This will be written either jointly

with the other peaks or separately if there is value in distinguishing between our

NFP members and the for-profit members of other peaks.

• We have proactive media to roll out in the days following 4Corners but this will be

guided by media closer to the time. We will also develop and distribute to members

a number of documents aimed at supporting you in effectively answering any

questions you may receive regarding the 4Corners subject matter, and processes

for dealing with any media enquires you may receive.

• In the meantime, ACSA would like those who see so much good in aged care to

have a way of expressing it. We intend to start a social media campaign with use of

a dedicated # to create viral sharing across our own channels and those of third

parties, highlighting positive aged care experiences. Additionally at ACSA’s

National Summit on September 3-5 we will be presenting a new shared storytelling

format to give a stronger voice to all those extraordinary individuals we don’t hear

enough about. In the meantime, we encourage ACSA members to continue to use

our Twitter handle @ACSANational and Facebook sites to promote your industry.

We understand how corrosive negative press is on the trust providers share with residents

and families and that is why ACSA is working hard on a campaign to positively promote the

good in our industry.

We will keep you updated of our efforts when appropriate. In the meantime, please send

through any media-related questions to ACSA’s Media Manager, Emily Parkinson:

emily.parkinson@acsa.asn.au

Regards,

Pat Sparrow, CEO

Aboriginal Cultural Awareness Training for Non Aboriginal Forster Carers

Foster Carer Aboriginal Cultural Awareness Training 2018.pdf

ACSA National Summit

Quality Standards for the Aged Care Sector

Three weeks to go, you still have time to book your place at Australia's premier aged care

gathering!

With "quality"� being a current hot topic in the aged care sector, ensure you and your

organisation are across what quality standards look like for the future of the aged care

industry. Here are some sessions you will not want to miss...

Adapting and Thriving in the Environment of New Aged Care Quality Standards and

Governance Requirements

Understand what approved providers need to change in order to ensure compliance with

new quality and governance standards, and ways to proactively operate to ensure risks are

mitigated.

The UK Experience of a Safety and Quality Commission

A look at how the changes in the UK Quality System have changed, and the approach we

can learn and adapt here in Australia, with Sir David Behan CBE, Chief Executive, UK

Quality and Safety Commission.

Writing a Recipe for a Good Life

Quality of life is the "holy grail" in home and residential care. But how do you even define

Quality of Life, let alone measure it, or most importantly, improve it? The SA Innovation

Hub has been working on a framework to support Quality of Life for three years, come and

hear about the answers we found.

Register Here

Student and Group discounts are available.

For more information on the ACSA National Summit, please contact the Summit events

team.

NAISDA

Audition registrations are now open to Aboriginal and Torres Strait Islander young people between

the ages of 16 and 26.

Registrations close on 19 October 2018.

Auditions for NAISDA Dance College’s 2019 intake will take place between 3-7 December 2018.

To Apply or find out more please click on this link: https://naisda.com.au/audition-for-naisda/

Apologise for any crossover emails.

Kind Regards,

Tammy Close | Create Investment and Engagement Officer

Create Investment and Engagment

Create NSW | Arts, Screen & Culture Division | Department of Planning and Environment

Level 5 | 323 Castlereagh Street | Haymarket NSW 2000

T: (02) 8289 6405 | E: tammy.close@create.nsw.gov.au

W: www.create.nsw.gov.au

Create NSW acknowledges and respects the Traditional Owners and Custodians of the Lands on which we

work and live.

Our Girls, etch printing and paper bark, Paris Norton. Photo: Alex Wisser

This communication is intended for the addressee named and may contain confidential information.

Reproduction, dissemination or distribution of this message is prohibited unless authorised by the sender.

The views expressed by the sender are not necessarily those of Create NSW. If you receive this mail in

error, please delete it from your system immediately and notify Create NSW at the above email address.

Thank you.

Dear Member,

The NCOSS Board is very pleased to announce the appointment of Dr Kathy Chapman

as the Interim NCOSS CEO.

Kathy comes to NCOSS having served in several high profile roles within Cancer

Council NSW, including as the Director of its Cancer Programs Division and periods as

the Acting CEO.

Kathy combines a profound understanding of the NSW policy and advocacy landscape

with her experience working with communities and key stakeholders to identify and

advocate for the change they want to see – including many years working with NCOSS.

At the Cancer Council she was responsible for prevention programs, support programs

and services for people affected by cancer as well as advocacy and government

relations.

Her advocacy and government relations work at Cancer Council NSW achieved

tobacco control legislation; a ban on commercial solariums; increased transport

subsidies for people travelling for medical treatment; and additional government

investment ($100 million) in palliative care.

These successes in advocating for policy change involved the Cancer Council’s

innovative model of creating a social movement by mobilising and organising

grassroots volunteers to demonstrate the strength of community support to politicians.

Kathy is also a Non-Executive Board Director at Healthy Kids Association, a non-

government organisation focused on health promotion for children in schools, families

and communities.

The Board would also like to take this opportunity to thank Melanie Fernandez for her

strong leadership and fantastic work as Acting CEO up until now.

The process of recruiting of a permanent NCOSS CEO is underway and a further

announcement will be made in the near future.

Yours sincerely,

Tony Davies

NCOSS President

P.S. If you haven't already attended or register for one of our amazing Investing in

Communities Conferences there are still spots available in Wagga Wagga, Gerringong

and Dubbo. Find out more and book now!

Hi All,

Thank you to those who came to our initial planning session for the GoCo Tamworth Community Aged

Care Meetings moving forward.

Through this planning session it was determined that you would like to:

keep a Tamworth centric Aged Care sector focus, but extend the invitation further abroad to

encourage new attendees especially from the ATSI specific service provision domain

• have a sector specific guest speaker at each meeting providing information on topics such as wellness and reablement, the new quality standards, dementia, and other interagency/provider guest speakers

• monitor and resolve sector related issues collaboratively as a working group and • have an ‘open space’ component where attendees are able to have discussion outside/after the

meeting at a place of their choosing. Given that we only have an hour for each meeting this will provide people with the opportunity to follow up with each other afterward if they choose to, there are ample sitting areas in the Community Centre and tea and coffee facilities too.

That being said I am excited to announce our first guest speaker being Deb Pugh, who is going provide

us with an information session on wellness!

Please RSVP by Friday the 31st of August for catering purposes as lunch will be provided.

Thank you and I hope to see you all there!

Kind Regards

Erin Mercer | CHSP Team Leader

GoCo (Community Centre, Darling St, Tamworth) PO Box 63 Gunnedah NSW 2380

t 02 6740 2240 |m 0467598259 f 02 6740 2259 | e erinmercer@infogunnedah.com.au

Find us at: www.gococare.com.au

I acknowledge the Kamilaroi Aboriginal Nation as the traditional owners and custodians of the land on which I live, work and

play. I pay my respects to Elders past and present and to the young leaders of tomorrow.

Agenda Tamworth Community Aged Care Meeting Sept 5th 2018.pdf

NCOSS News & Events

NCOSS appoints Interim CEO

Dr Kathy Chapman has been appointed Interim NCOSS CEO.

Kathy comes to NCOSS having served in several high profile

roles within Cancer Council NSW, including as the Director of

its Cancer Programs Division and periods as the Acting CEO.

Kathy combines a profound understanding of the NSW policy and advocacy landscape

with her experience working with communities to identify and advocate for the change

they want to see.

Recruitment of a permanent CEO is underway and a further announcement will be

made in the near future.

2018 Investing in Communities Conference – special offer on tickets!

Housing the top issue at Singleton Interagency

Last week NCOSS attended the combined Singleton and

Maitland interagency meeting to consult with local services

about the key issues facing their community. We heard about

how the mining industry has affected the supply of affordable

housing stock in the Upper Hunter area, and that the social housing waiting list

continues to grow. NCOSS will continue to incorporate these community conversations

into our election platform.

Parliamentary inquiry into Fresh Food Pricing

Last week NCOSS Interim CEO Dr Kathy Chapman appeared

before the NSW Parliament inquiry into fresh food pricing to

discuss our submission and its 2018 Cost of Living report to be

launched next month. This year our Cost of Living research

focuses on food insecurity and barriers to low income families accessing fresh, healthy

food in NSW. Watch this space.

Putting a spotlight on homelessness

Homelessness NSW is proud to support the recent National

Homelessness Week, which raised awareness of people

experiencing homelessness, the issues they face and the

action needed to achieve enduring solutions. As part of the

week Homelessness NSW launched its Election Platform and a series of infographics

that paint a picture of the experience of Homelessness in NSW.

Upcoming NCOSS Professional Development Events

• NGO Research Forum - 22 Aug 2018, Sydney • Investing in Communities Conference - 28 Aug 2018, Wagga Wagga • Investing in Communities Conference - 4 Sep 2018, Gerringong • Investing in Communities Conference - 18 Sep 2018, Dubbo • NCOSS and NSW Legislative Council Parliamentary Inquiries Workshop - 21

Sep 2018, Sydney • NGO Research Forum - 24 Oct 2018 • NCOSS and NSW Legislative Council Workshop on Parliamentary Inquiries - 14

Nov 2018, Sydney • NGO Research Forum - 19 Dec 2018

Subscribe to NCOSS Training and Events Mailing List

Community Services News & Resources

Key research findings from current release of the HILDA Survey

The Household, Income and Labour Dynamics in Australia

Survey, known as HILDA, is a nationally representative

longitudinal study of Australian households. This report

presents key findings from Waves 1 to 16 of the HILDA Survey.

Read More

Things to Consider When Joining the Board of an NFP

In this podcast series with Pitcher Partners, CPA Australia

discusses some of the key issues for those working in the NFP

space, covering a different topic each podcast. In this episode,

they discuss things to consider before joining a not for profit

board including assessing risk, getting to know the other board members

Read More

The Role of the Board in Ensuring Financial Sustainability

In this article for Better Boards, Melissa Macpherson – Co-

Founder and Executive Director of People for Purpose – writes

on the role of the board in ensuring financial sustainability and

why many directors bury their heads in the sand.

Read More

How to Create your First Nonprofit Marketing Strategy

A good nonprofit marketing strategy looks at the end goal and

considers the best method of reaching that goal given all of the

contributing factors for your specific nonprofit. This means

considering things like your target audience for each goal, your

marketing budget, and the capacity and capabilities of your staff.

Read More

Australian Incubators & Accelerators for Social Impact Guide

Social Change Central's Australian Incubators & Accelerators

for Social Impact guide is designed to help social

entrepreneurs find the best program that will accelerate both

their growth and their impact. These programs have everything

from funding to mentorship to international tours.

Read More

Governance Principles for Co-operatives & Mutuals

The Business Council of Co-operatives and Mutuals (BCCM)

has published the first edition of the CME Governance

Principles, incorporating recommendations, guidance and

commentary for effective member-focussed governance.

Read More

View all Big Picture News & Resources

Professional Development Events

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Latest News

Info gaps keep Australia in the dark about home care

There is currently no accurate way of estimating demand for home care in Australia and this has created huge gaps in what we know

about the impact of the aged care reforms sweeping the industry, an issues paper says.

Could remote art centres present CDC opportunity?

A study is looking at collaboration between indigenous art

centres and aged care providers in remote parts of Australia in

a project that could form the basis of a unique new application

of consumer directed care.

Talking about social engagement pays off

Measuring factors like loneliness, connection to friends and

family, sense of purpose and community engagement can

easily be incorporated into home care assessments and can

result in happier clients and better services, a study has found

Rapid response team wins gong for saving ED visits

A rapid response outreach team that designed a referral

pathway for emergency services, and an organisation that

provides housing for elderly and frail homeless people have

won national awards at the Hesta Aged Care Awards.

Events

Presented by Australian Ageing Agenda

Advertisers

2018 Better Practice for the Future National Conference

Aug 22 – Aug 24 all-day

Register now for our 2018

Better Practice for the Future

National Conference and take

advantage of our early bird

and group discounts.

Policy, Regulation & Community Engagement in Retirement Living conference

Aug 29 – Aug 30 all-day

Hear policy updates, advice

from regulatory bodies &

strategies from leading

operators to engage with your

community

ACSA National Summit 2018

Sep 3 – Sep 5 all-day

ACSA National Summit 2018 -

ICC, Sydney, 3 – 5

September 2018. Bringing

thought leaders and industry

pioneers together to hold

cutting-edge discussions

themed ‘WHAT’S NEXT’ for

the Aged and Community

Innovation: Solutions for an Ageing Population International Conference

Sep 12 – Sep 14 all-day

Innovation: Solutions for an

Ageing Population

International Conference, 12 –

14 September 2018,

Joondalup An international

conference to showcase

innovation within the global

Care sector? A diverse range

of topics will be covered by

expert speakers across

sessions, workshops and

social functions to engage,

inform and inspire delegates.

aged care and support service

sectors in healthcare.

27th National Conference on Incontinence

Oct 24 – Oct 27 all-day

The 27th National Conference

on Incontinence to be held in

Hobart, Tasmania

LASA National Congress 2018

Oct 28 – Oct 30 all-day

LASA National Congress

2018 will be held at the

Adelaide Convention Centre

from 28-30 October. Be a part

of the largest age services

event in the southern

hemisphere.

"Advancing Not Retiring: Active Players, A Fair Future" 2018 AAG Conference

Nov 21 – Nov 23 all-day

The 2018 AAG Conference "

Advancing Not Retiring:

Active Players, A Fair Future "

to be held in Melbourne from

21st to 23rd November 2018

is the place to hear from

leading experts in the field of

ageing. This year’s program

will include presentations and

discussions led by respected

researchers, academics,

policy makers and

practitioners.