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ime frames should be well thought out, negotiations can be short,

medium or long term. Both parties should have time to fairly consider the other sides point of view.It’s not always possible but you should always try to consider the other party so try and let them speak first.

Listening is a key feature of negotiations and as such you should be patient and listen to the other sides points before you speak. Very often this will provide you with a clearer picture and a better decision can be taken.

Acknowledging what the other party has said is important as you demonstrate empathy. This will nearly always provide a

“Negotiating is a process and has a structure that you can use as a guide to developing this skill”.

Lesson Objectives:

• To develop confidence• To define the negotiating process• To develop vocabulary• To simulate realistic role play tasks

based on this process

NegotiatingNegotiating is a skill, it requires time and should be regarded as a process. It involves two main components and these are speaking and listening.

T level of importance and value to the other side.

Voice tones, body posture and eye contact can be used to your advantage, these tools can indicate how the other party feels or wants to feel. On this note you should be conscious of yours, or you may give too much information away.

When you wish to demonstrate empathetic value, you can use phrases such as;

• I totally agree on that point.• I agree with you.• I think that we are both in

agreement with that.• I think that’s an important

point.• I have no problems with

that.• I think that’s fair

By Sanj Saigal

Contact us today to find out more about this lesson plan.

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Overcoming objections is critical in the process of negotiation as it is rare for both parties to agree straight away. We can demonstrate this by using some of the following phrases;

• I totally understand your point of view, however.

• Can we meet half way?• In my opinion• From my perspective• I have to disagree with you on

that point• Is that your final offer?• That’s not how I see it• Could we use that as a

starting point?

So much of our negotiating is done on video conferencing software, this can be an advantage or a disadvantage depending on the situation.

Most business relationships revolve around generating,

maintaining and developing a business relationship.

To develop this skill you will need to formulate a structure to the negotiating process. There must be an end goal or objective that you want to reach. A high level of preparation goes without saying but confidence is the main ingredient that features throughout the process.

If you want to practice and develop this skill contact us today. Our classes focus directly on your particular needs and are all taught online via Skype. Each lesson is 1 hour long and we accept Paypal.

“Learning about this process requires both discipline and focus.”

Remember that without visual representation you rely solely on one key component, your voice.

By Sanj Saigal