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Head Recruiting Coach Onboarding and Training Workbook

Training Outline:

1. NCSA Brand

The History of NCSA: ( worksheet)

Spirit of NCSA: Core Values and Mission:

Brand Personality: Phone Tone, Email Tone- “How does service feel from NCSA?”

2. NCSA Membership ( Verified Athletes)

Features and Benefits

3. Student Athlete RMS

Build the Profile as the student athlete

Features and Functions

Tracking Notes

4. Coach RMS

Features and Functions

Coach Tracking Notes

5. Onboarding:

The Welcome Call

Welcome Call Standards

6. Video:

Types of footage accepted

o How to Send Video

How to send (internally and externally)

7. Recruiting Coach Dashboard/Reports, Admin Screen

Daily Client Management– Scheduled With Direct Manager

Dashboard Reports – Scheduled With Direct Manager

Texting and Emailing

8. Matching

How the Matching Process Works

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Evaluations and Routing – Scheduled With Direct Manager

9. Coaching Sessions

How to Schedule

Coaching Session Grading Sheet

Branding Exercise

Coaching Session Talk Track Training - Scheduled With Direct Manager

10. Service

Soft skills

Service Velocity

Service Standards: Always and Nevers

Effective Writing

Performance Measurements: Customer Engagement Score, 8 hours a day. (CES)

11. NCAA/ NAIA Eligibility Center

NCAA Guide For The College Bound Student Athlete ( This will not cover recruiting calendar

for their sport)

NAIA Eligibility Standards

Assessments: Certifications (95% or better on testing):

NCAA Eligibility Center

NAIA

Financial Aid

Email Testing

NCSA Service Standards: Always and Nevers

Products and Services

NCSA Features and Benefits

Team Member Expectations

Mock Coaching Session

Evaluation (Matching)

*Training Transition Meeting: This will take place after the assessments have been taken. This is an

opportunity to identify areas for continue growth and support in your next 90 days at NCSA.

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History of NCSA Exercise:

1. When was NCSA founded?

2. Who is the president of NCSA?

a. What’s their background?

3. Who is the CEO of NCSA

a. What’s their background?

4. What number is NCSA on Crain’s Fast 50 list?

5. Name 5 Partners of NCSA

6. What is the Mission of NCSA?

7. Define Athleadership

8. What are the NCSA Core Values

9. What is the RMS? (it also has an app)

10. Do College Coaches use NCSA?

a. How much does it cost for college coaches?

11. What is the total number of sports that NCSA can help you get recruited for?

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12. How many coaches are in the NCSA Network?

a. What is the %

13. What is the average scholarship for NCSA-verified athletes

14. What % of NCSA Athletes go on to play in college every year?

15. Who is the VP of Operations?

16. How Much Does NCSA Cost for Athletes/ Families

17. What are the 5 things you need to do to become a college recruit?

18. What is the NCAA

19. What is the NAIA

20. What does NCSA stand for?

21. What is “The Give Back”

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The Spirit of NCSA!

“Empowering Leaders Through Sports”

The Spirit of NCSA

The History of NCSA

Jay Straight Story

NCSA Recruiting Stories

Chris Krause Story

The Bell Ring: What is it?

Core Values

Team First

Education: Thirst for Learning

All In Attitude All Out Work Ethic

Make Your Mark

Lead By Example

Give Back

Team: Nearly all of NCSA’s _____ strong staff have competed at the college level.

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NCSA Brand Personality Worksheet

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NCSA Verified Members Features and Benefits

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Student Athlete RMS

NCSA Student Athlete Profile Build

o Demo Accounts Login Site

o Username: trainingaccount

o Password: ncsa

Student Athletes for RMS Profile Build:

o Football (Pro-Match) - Brian.Johnson1@ncsasports.tst o Baseball (Recruit-MatchPlus) - Antonio.SmithZ@ncsasports.tst) o Softball (Recruit Match) - Taylor.Brown@ncsasports.tst o Men’s Basketball (Recruit Match) - Christopher.Jones@ncsasports.tst o Women’s Basketball (Pro-Match) - Jaclyn.Scholvin@ncsasports.tst o Men’s Soccer (Recruit-MatchPlus) - Sebastian.Bolivar@ncsasports.tst o Women’s Soccer (Pro-Match) - Bridget.Carlton@ncsasports.tst o Women’s Volleyball (Recruit Match) - Perla.Rosales@ncsasports.tst o Swimming (Recruit Match) - Ana.Casper@ncsasports.tst o Men’s Tennis (Recruit-MatchPlus) - Jeremy.AddRecruit2014116_1420@ncsasports.tst

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Recruiting Management System (RMS) Features and Functions Worksheet

Dashboard (Home Screen)

1. Your Actions List:

2. Recruiting Feed:

3. Recruiting Summary:

Edit Profile

1. Profile Summary

2. Video

a. How to send video

b. Video guidelines

c. Video Log Sheet

3. Athletics

4. Academics

a. How to send transcripts

b. Unofficial transcripts

5. My Information

6. Key Stats

7. Events

8. Preferences

My Colleges

Views & Recommendations

o Viewership:

o Top Recommendations:

o Connect Feature

Past Connections:

Favorites:

College Matches

Recruiting 101

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Recruiting Classes:

Video Library:

Resource Library:

Coaching Session:

Roster openings

Roster Opening

Position Forecaster

Find Colleges

College Search Map

College Detail Paige

o Connect tools

Roadmap

What is the Roadmap?

Message Center

What is it?

Contact Us

Email NCSA:

Live Chat:

Recruiting Update:

NCSA Member Number:

NCSA Member Email Address:

NCSA Member Fax Number:

Account

Settings:

Membership Information:

Payments:

Refer a friend:

Log out:

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Tracking Notes:

Example:

Situational: You can add more than 1 tracking note if necessary

1. You just spoke to Brian Johnson’s Father about contacting college coaches and got him set up on

a coaching session with his head recruiting coach, which tracking notes would you leave in the

profile?

Tracking Note Type:

Tracking Note Subject Line:

Note:

2. You just called Anna Casper after receiving a text from her saying that she “needs help with her

next steps in her recruiting process”. You did not get a hold of her but ended up calling all

numbers on file (Mom’s cell, Dad’s cell, and SA’s cell).

Tracking Note Type:

Tracking Note Subject Line:

Note:

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3. You just spoke to the mother of Christopher Jones, she wanted to speak with Coach John Moore

regarding an offer they received from Duke. John was available and you transferred the call

directly to him.

Tracking Note Type:

Tracking Note Subject Line:

Note:

4. Bridget Carlton just emailed in to check when her video will be complete, it was received 7 days

ago (business days)…

Tracking Note Type:

Tracking Note Subject Line:

Note:

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Coach RMS

To access the Coach RMS use the instructions below

o FastTrack>Update>College>Search the College>Edit>Arrive at the College’s Admin Page

Coach Tracking Notes:

If a Coach Calls please transfer the call to that sport Head Recruiting Coach

o All HRC’s are listed in the HRC Coach Bio’s

o If the HRC is unavailable please try to assist the coach, track the call and send a follow

up email to the HRC letting them know you spoke to the coach, details of the call, and

which school the coach was from. Finally, track the call in the Coach admin page.

To open a Coach’s RMS (For Edit)

o Select the Coach>Open Coach’s RMS (For Edit)

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Coach RMS: Features and Functions Worksheet:

Home:

Roster Opening:

Program Information:

Your Recruiting Preferences:

Search:

Interested & Views:

Matches:

Recruiting Board:

Recruit Map:

How does a student athlete become and “Interested Athlete” on the Coach’s RMS:

How can a coach remove athletes from his/her RMS:

How can a coach create “Lists” on his/her Recruiting Board?

How can a coach “Save” a search:

What “Bulk Actions” can a coach conduct through Search Results and their Recruiting Board?

How many athletes can a coach export to excel per day?

Coach RMS Discovery Exercise:

1. How many Coaches does “NCSA” have listed?

2. How many sports does NCSA have listed?

3. Which sports is Coach Britt Pascale listed for?

4. How many “Interested Athletes” are there in Coach Pascale’s Softball RMS?

5. What is Coach Pascale’s Softball Recruiting Preferences?

6. What sport is Coach Alexander?

7. How many athletes does Coach Alexander have on his Recruiting Board?

8. What “Lists” does Coach Alexander have on his Recruiting Board?

9. How many Football athletes are there in a search for all 2016 QB’s from Illinois? (Use Coach

Alexander’s RMS)

10. How many “Matches” does Coach Alexander have?

11. How can a coach contact NCSA through their RMS?

12. When was the last time we received an email from Coach Alexander?

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Welcome Calls, New Recruit Onboarding:

Josh Gracian Soccer.wav

Welcome Call Voicemail Example 1

Who

Pro-Match

Recruit-Match Plus

Athleadership Grants

When:

Within 72 hours of enrollment

Why

Create a seamless handoff from Head Scout to Recruiting Coach Team

Explain who they will be working with now

o Team of Recruiting Coaches

o Head Recruiting Coach

Set them up for success with their next steps

o Rookie Orientation

o Update Critical Information

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Welcome Call Outline (Pro-Match)

1. Welcome the family and student athlete to NCSA!

o Build Rapport. “Tell me more about Johnny, he sounds like a fantastic student

athlete from what Tim (Head Scout) said!” ,

o * Parent’s LOVE to talk about their children, give them the chance. It’s a simple

way to build rapport.

2. Explain how the process works “Who’s my waiter”

o I know you spoke with___ ( head scout) last night so I wanted to reach out right

away to introduce myself and explain who you will be working with as we move

forward.

o As an NCSA member you have access 7 days a week to our member support line and

recruiting coach team! At any point you can give the 877-845-6272 number a call

and you will get connected with a recruiting coach like myself that’s eager to help!

Our goal is for you to get your profile to 100% completion, at any point you

have questions or hit a road block call our member support line and we will

assist you through it!

3. 3 Simple Next Steps!

1. Rookie Orientation: this will outline further how to have success with NCSA

2. New Member Guide: sit down as a family and review this, this will be your NCSA

playbook to get started!

3. Your first coaching session! : Brand their head coach so they know their background,

build value

4. Close – do you have any questions?

o We couldn’t be more excited to be working with _______!!!!

o Please use our member support-line, we are here 7 days a week to help.

Value Add(s)

Do they have hudl footage?

o If yes, please get the link, username, and password and send to – YSI@ncsasports.org.

o Save login information in the scratch pad, with the date and your initials

Do they have transcripts?

o If so have them fax them over to us at (866) 996-6272

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Action(s):

If you speak to the family:

o Set an action for 30 days out for the HRC to check in on the family

If you do not speak to the family:

o Set an action 30 days out for the HRC

o Set an action for yourself to call back 2 days later to try and connect

Tracking Notes: * Always call ALL numbers on file

Orientation Call + Outgoing Family Call: If you speak to the family, input both tracking note types

Outgoing Voicemail: if you left a message

Outgoing voicemail: if the call had no VM set up

General comment: If you email the HRC to ask questions about the account.

Emails and texts automatically track!

New Member Guide for Pro-Match:

http://issuu.com/ncsanakware/docs/pro_match_membership_guide/1

Welcome Call Examples:

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Welcome Call Outline (Recruit Match Plus & Athleadership Grant)

5. Welcome the family and student athlete to NCSA!

o Build Rapport. “Tell me more about Johnny, he sounds like a fantastic student

athlete from what Tim (Head Scout) said!”

o * Parent’s LOVE to talk about their children, give them the chance. It’s a simple

way to build rapport.

6. Explain how the process works “Who’s my waiter”

o I know you spoke with___ ( head scout) last night so I wanted to reach out right

away to introduce myself and explain who you will be working with as we move

forward.

o As an NCSA member you have access 7 days a week to our member support line and

recruiting coach team! At any point you can give the 877-845-6272 number a call

and you will get connected with a recruiting coach like myself that’s eager to help!

Our goal is for you to get your profile to 100% completion, at any point you

have questions or hit a road block call our member support line and we will

assist you through it!

7. 2 Simple Next Steps!

1. Rookie Orientation: this will outline further how to have success with NCSA

2. New Member Guide: sit down as a family and review this, this will be your NCSA

Playbook to get started!

8. Close – do you have any questions?

o We couldn’t be more excited to be working with _______!!!!

o Please use our member support-line, we are here 7 days a week to help.

Value Add(s)

Do they have hudl footage?

o If yes, please get the link, username, and password and send to – YSI@ncsasports.org.

o Save login information in the scratch pad, with the date and your initials

Do they have transcripts?

o If so have them fax them over to us at (866) 996-6272

Action(s):

If you do not speak to the family:

o Set an action for yourself to call back 2 days later to try and connect

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Tracking Notes: * Always call ALL numbers on file

Orientation Call + Outgoing Family Call: If you speak to the family, input both tracking note types

Outgoing Voicemail: if you left a message

Outgoing voicemail: if the call had no VM set up

General comment: If you email the HRC to ask questions about the account.

Emails and texts automatically track!

Recruit Match Plus New Member Guide:

http://issuu.com/ncsanakware/docs/recruit_match_membership_guide_plus/1

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Welcome Call Standards Worksheet

1. What is the first thing you must do on a welcome call?

2. The second item covered in a Welcome Call is?

3. What are the items that must happen in every Welcome Call?

4. For Pro-Match Welcome Calls you must set an action for ___ days out for the HRC if you speak to the

family.

5. If you leave a voicemail for a Pro-Match Welcome Call you must set an action ____ days out for the

HRC and ___ days out for you to follow up.

6. Tracking Notes: If you speak to a family what tracking note type(s) must you leave?

7. How many numbers should you call on file if you are not able to reach the family on their primary

number

8. Is scheduling the 1st Coaching Session a standard in welcome calls for Recruit-Match Plus members?

(If the SA is NOT a senior)

9. When would you want to schedule a 1st Coaching Session for a Recruit-Match Plus member?

10. You must always set an action for the HRC for Pro-Match Families? (T/F)

11. You must always send a follow up text or email to every family you reach out to for a welcome call

even if you speak to the family (T/F)

12. Emails through the dashboard automatically track? (T/F)

13. Texts through the dashboard automatically track? (T/F)

14. What is a great value add for welcome call?

15. When should we develop rapport with the family or student athlete we get on the phone for a welcome

call?

16. If you see that a family has critical information not yet filled out on the profile you should....

(Information that has to be updated in order for coaches to search the athlete)

17. While welcoming the student athlete to the NCSA family it's important to also?

18. If you are not able to complete your welcome calls for the day you should?

19. The Welcome Call should be completed within ____ hours of enrollment

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NCSA Video

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Meet our Video Team:

Aaron Graunke

Head of Video Operations

Mark Eddinger

Video Coordinator

Leader on the VCA Team

Can help with any unique situation

Roles and Responsibilities:

Video Coordinator Assistants (VCA)

Focused on video check in process

Handle incoming video calls

Actively work through the YSI inbox, client uploads through the RMS, and any physical mail

received from families

Video Editors

Contractors focused on editing videos

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For Student Athletes: Submitting Video Footage to NCSA (options)

• Upload through the RMS

o Fastest method of delivery

o No limit on file size (larger files will take longer)

o Restricted to the file types we are able to use

• If your file type isn’t one of the file types listed on the website, we cannot work

with it.

• Physical Mail (DVDs/USBs/Hard Drives/etc.)

o NCSA Athletic Recruiting 1415 N Dayton St 4th Floor Chicago, IL 60642

o NCSA recommends using padded envelopes to send flash drives/USBs.

• Email (families send to video@ncsasports.org)

o YouTube, Hudl, Perfect Game, etc.

o If login info is needed, include in email (username & password).

Sending hudl footage

• Premium Highlights (preferred format)

o Created by the student-athlete/coach in Hudl

o Usually pre-spot shadowed and sequenced

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• Season Highlights

o Game by game highlight clips selected by the S/A or coach

• Play numbers

o The equivalent of submitting a log

• Unlogged Library

o No Premium Highlights, Season Highlights, or Play #s

o 10-15 business days to complete

Once NCSA Receives Video Footage:

• NCSA’s Video Dept. will email the family letting them know we received their footage and…

o We are passing it to our team of editors

o We need more footage/information

Video Turnaround Timelines:

• Any video with a log = 3 business days or less

• Any video less than 30 minutes in length = 3 business days or less

• Any video without a log (30 minutes to three hours in length) = 5 business days or less

• Any video without a log (three hours or more in length) = 10 business days or less

Video Email Addresses: Internal and External:

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Video Worksheet

1. What is the best way to figure out when a video is due to be completed?

2. What's best practice when sending in a video on Hudl?

3. When is prioritizing a video appropriate?

4. Which inbox should these situations be sent to... (YSI or Video@ncsasports.org)

"Request to put the video on Youtube"

5. Which inbox should these situations be sent to... (YSI or Video@ncsasports.org)

"Family sends you the Hudl log in information"

6. Which inbox should you send this video situation to... (YSI or Video@ncsasports.org)

"A family calls or sends you an email for video corrections..."

7. Which inbox should you send this video situation to... (YSI or Video@ncsasports.org)

"You need to send a request to prioritize a video for a family..."

8. Which inbox should you send this video situation to... (YSI or Video@ncsasports.org)

"A family asks where they can send their YouTube links for our video team to edit and verify..."

9. Which inbox should you send this video situation to...(YSI or Video@ncsasports.org)

"A family asks where they can send (email) their video footage once they have it ready to go..."

10. Which inbox should you send this video situation to...

If a family would like their video (DVD), Flash Drive, SD Card, etc.. mailed back please add it to the

________ with your date and initials and send an email to __________, add that email as a _______

tracking note

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12. Recruiting Coach Dashboard/Reports, Admin Screen

Daily Client Management– Scheduled With Direct Manager

Dashboard Reports – Scheduled With Direct Manager

Texting and Emailing

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Dashboard Worksheet: (With Your Direct Manager)

Reports to Add:

1. __________

a. Why is this report important?

2. __________

a. Why is this report important?

3. __________

a. Why is this report important?

4. __________

a. Why is this report important?

5. __________

a. Why is this report important?

6. __________

a. Why is this report important?

7. __________

a. Why is this report important?

8. __________

a. Why is this report important?

9. __________

a. Why is this report important?

10. __________

a. Why is this report important?

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Client Management Worksheet:

Escalated – Must be completed everyday

*Please mark what your action would be, Call, Email, or Text

NPS

11.5 NPA

Yellow Flags:

NPS 1-8 Scores

Recruiting Updates List

Outbound – Every Day

Welcome Email – Completed everyday (email the RM kids)

3 Month Recruit-Match Calls – Completed every day

Actions – Must be up to date

Unrouted with Videos – Completed every day

Kids who enrolled 5 months ago

Kids who enrolled 11 months ago

Kids who enrolled 17 months ago

Inbound – Must be completed everyday within ??? hours

Email

Calls

Texts

Misc Lists – Proactive outreach – worked on weekly

Pro-Match No CS

3 Month No Contact

3 Month No Login

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40 Days without Logging In

30 Days without Logging In

Coaching Session:

A coaching session is an opportunity to have a one on one consultation with a Head Recruiting Coach for

your sport. The HRC will be an expert in your sport and has experience working with hundreds of

athletes through the recruiting process. The coaching session can cover a variety of topics, if you are

looking to outline your next steps with NCSA a game plan coaching session is a great first step. However,

if you’d like to tackle more recruiting specific topics such as navigating through different offers or

preparing to call coaches these sessions can be a fantastic resource!

How to schedule a Coaching Session:

(2 options)

1. Log into your RMS>Resource Library>Coaching Session> Select a day and time that works

best for you!

2. Call your Recruiting Coach Team at (877) 845-6272, they are available 7 days a week to help!

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Coaching Session Worksheet:

Examples: (Pick one to complete the exercise)

Emily Johnson CS.wav

Jaimie Duffek CS.wav

Jason Smith CS.wav

1. What is the background of the Head Recruiting Coach?

2. What Sport?

3. Who is on the call?

4. What grad year is the student athlete?

5. What is the topic of the call?

6. What advice was given to the family on their next steps?

7. Did the HRC advise the SA to take any specific classes?

a. If so, what were the classes?

8. Was there a “homework” assignment, if so what was it?

9. How would you describe the tone of the call?

10. Do you think the family is better prepared now for their next steps in the recruiting process?

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a. If so, how?

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Branding Exercise

Outline Your College and Career Accolades

________________________

________________________

________________________

________________________

________________________

________________________

________________________

________________________

________________________

________________________

________________________

Can you communicate this in less than 30 seconds?

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Service

What are Soft Skills?

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35

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Service Velocity

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Service Velocity Standards:

Email Turn Time:

Within 24 Hours

Voicemail Call Back

Within 24 hours

Evaluations:

Within 48 hours

EOW Checklist

Emails Cleared (inbox cleared)

Matches Cleared

All voicemails returned

Actions up to date

3 Month No Contact List at “0”

NPS Follow Ups “0”

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Always and Never(s): Service Standards

Always:

Give the customer a warm friendly greeting o “Thank you for calling NCSA Athletic Recruiting this is recruiting coach ____, how can I

help you today?”

Verify the name of the caller

Verify the student athlete’s name

Pull up the student athlete’s account

Verify what the customer needs assistance with

Use the caller’s name during a phone call at least 3 times

Ask if there is anything else you can help with?

Notify family of any missing critical information ( GPA, Height, Weight, HS, ****)

Send a follow up text/email using approved text and email templates ( unless a follow up from a call has already been done within the past 2 weeks)

Be polite, friendly, and present in the call

Track the phone call with details

Track any internal emails regarding the customer to colleagues

Respond to all emails and text within 24 hours

Make sure the customer knows they are your number one priority

Give a timeline if following up with the family

Accountable with follow up and follow through

Never:

Put a family on hold for more than 1 minute

Put a family on hold more than once during a call

Say “I don’t know who told you that”

Say “That’s not our policy”

Say “I wasn’t responsible for that”

Say “ Just call back in a few days and check”

Say “I’m not quite sure”

Talk negatively about the customer or colleague

Interrupt a family when talking

Say “we are busy, “we are behind”, or “we are overwhelmed”

Disregard the customer’s needs

Mislead a customer: If you don’t know the answer FIND IT

Blind transfer a customer to any other recruiting coach or department

Send a customer to their HRC’s voicemail without tracking the voicemail and emailing the head recruiting coach.

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Effective Email Outline

Hi _____,

1) Acknowledge the reach out, let them know you’re happy to help! , “Thanks for reaching out, I’m

happy to help answer that question for you!”

2) Answer the question; If there are multiple questions asked please address each question in a

separate paragraph. “To send your video to NCSA we have a few simple options, I’ve listed the most

popular choices below!

*If you are listing steps to complete a task or options please consolidate by providing a list.

Mail

Email

Fax

Call

3) Close “If you have any more questions please don’t hesitate to reach out to us at (877)845-6272, we

are here 7 days a week to help you!”

4) Tone setter, “Have a great day!”

3 Things to ask yourself when reading through your email response:

Tone: How does it feel?

Content: How does it help?

Structure: How does it look?

***Click here for the email exercise, you will have 15 minutes to complete.

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Examples:

What does needs improvement look like:

Question:

Hey coach,

I wanted to see what you think about a text I got that said I am being put in the 2016 magazine of top prospects and I should go to Orlando February 8th to be in their combine. I was just wandering if you think it is a money maker or actually a good opportunity for me? Also, when will I be getting my video from NCSA because I think it has been 16 days since I sent it to them? Thank you and I hope you had a good holiday and happy New Year!

HRC Response:

Preston, I will check on your video. Make sure you check on that magazine and make sure they are not just trying to get your money.

What does good look like:

Question:

My name is Jacob Thompson, what is a roster opening? Do you suggest I email those coaches? Thanks, Jake

HRC Response:

Hi Jacob, Thank you for reaching out! I’m happy to help you with this today. Great question! Roster openings are ultimately a recruiting job board for you. If you see a position you are open in, I highly suggest selecting it from the Roster Opening and following up with the Coach directly. This is a great way to get a coach to notice you! Please don't hesitate to reach out with any other questions, we are here 7 days a week at 877-845-6272 to help! Have a great day! -Coach

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The Matching Process

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How does the Matching Process work?

The Matching Process is based on 4 pieces of information

1. Your Preferences: Edit Profile>Preferences” 1. This is where you tell NCSA what YOUR looking for in a college. This is where you select

which: i. States/Regions

ii. Academic Selectivity iii. Enrollment iv. College Setting v. College Type

vi. Majors 2. Video/ Stats:

i. This is conducted by a head recruiting coach in that sport who will evaluate the athlete athletically to help idenitfy their best athlete recruiting opportunities.

ii. For sports that are “Non- Video” iii. Non-Video Sports: Swimming, Track, Golf, Rowing

3. Academics (Test Scores and GPA): i. 2 Score Combined SAT ( Math and Reading)

ii. Unofficial Transcripts 4. College Coach Preferences:

i. What grad years are colleges currently recruiting ii. What type of athlete are they looking for based on:

1. Height/Weight 2. Position 3. Region/State 4. Stats 5. Athletic Rating

*Once the athlete has been evaluated and matched with the schooled that could provide them the most potential recruiting opportunities they will receive the list of schools their profile has been sent to. This is a great opportunity for the student athlete to reach out and introduce themselves to the college coaches!

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NCAA Eligibility Center and the NAIA Eligibility Center

NCAA Eligibility Center Worksheet

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Download the NCAA Guide for the College Bound Student Athlete Here

1. What does the NCAA stand for? 2. Which NCAA division level has the largest number of member institutions? 3. The NCAA Eligibility Center certifies what for a student athlete? 4. What is the NCAA Eligibility Center customer service number? 5. When does the NCAA recommend you sign up for the Eligibility Center? 6. When does the NCAA recommend student athletes register for the ACT or SAT? 7. What is the code to have your test scores sent directly to NCSA? 8. Where can you go to check that the courses you have taken match your school's list of NCAA

Courses? 9. What is the registration fee for U.S. Students? 10. What is the registration fee or International students (excluding America Samoa, Guam,

Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands) 11. You are eligible for a fee waiver of the NCAA Eligibility Center Registration only if you have

already received a waiver of the SAT or ACT fee. 12. In order to be eligible for an ACT/ SAT fee waiver, a student must meet one or more of these

indicators of economic need: 13. International students (students living outside the United States, Puerto Rico, or U.S. territories)

are eligible for a fee waiver. 14. What are the Division I Academic Eligibility Requirements? 15. You must complete the 16 core-course requirements within four

consecutive academic years (i.e., eight semesters) from the start of ninth grade.

16. As a Division I qualifier enables you to... 17. As Division I Nonqualifier you are NOT eligible to... 18. A Division I Nonqualifier may earn a 4th season of competition by completing 80% of their

degree requirements before beginning their fifth year of college. 19. For students enrolling in college on or after August 1, 2016 there will be _____ new possible

initial eligibility outcomes (Division I).... 20. Students Enrolling on or After August 1, 2016 can be which of these initial-eligibility outcomes...

(Division I) 21. An Academic Redshirt may.... 22. What is the GPA range in 2015 to be considered and DI Academic Redshirt 23. To be a Division II qualifier you must... 24. You are considered a DII Partial Qualifier if you do not meet.... 25. A DII Partial Qualifier.... 26. DII currently goes off a sliding scale 27. Students Enrolling on or After August 1, 2018 (DII), will need to meet new academic

requirements in order to receive athletics aid (scholarship), practice or compete during their first year of full-time enrollment

28. A DII Partial Qualifier must... 29. Students enrolling on or after __________ will need to meet new academic requirements in

order to receive athletics aid (scholarship) (DI)...

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30. Actual and necessary expenses are limited to the following.... 31. A team is considered professional if it declares

itself to be professional or provides any player more than actual and necessary expenses for participation on the team.

32. In Divisions I and II, an agent is any individual who, directly or indirectly represents you for the purposes of marketing your athletics ability or reputation for financial gain; or attempts to benefits from you enrolling in a particular college or university or from your expected earnings as a professional athlete.

33. You have ___ year(s) grace period before you must enroll full time to a university of college without losing any eligibility.

34. Recruiting Terms: What is..."A _______ occurs any time a coach has any face-to-face _____ with you or your parents off the college's campus and says more than hello. A _____ also occurs if a coach has any ______ with you or your parents at your high school or any location where you are competing or practicing."

35. This phrase is used to describe a college bound student-athlete's commitment to a school before he or she signs (or is able to sign) a NLI...

36. During this time, a college coach may have in-person contact with you and/or your parents on or off the college's campus. The Coach may also watch you play or visit your high school. You and your parents may visit a college campus and the coach may write and call you during this period.

37. During a dead period, a college coach may not have any in-person contact with you or your parents on or off campus at any time. The coach may write and telephone you or your parents during this time.

38. During this time, a college coach may watch you play or visit your high school, but cannot have any in-person conversations with you or your parents off the college's campus. You and your parents can visit a college campus during this period. A coach may write and telephone you or your parents during this time.

39. When can you take an official visit? (For all sports except Men's and Women's Basketball) 40. Official Visit expenses paid can include... 41. You become a "prospective

student-athlete" when... 42. What is an unofficial visit? 43. During an unofficial visit a college may provide you three complimentary admissions to a home

athletic contest. 44. You may take an unofficial visit to a college and meet with the coach during a dead period 45. During this time, a college coach may not have any in-person contact with you or your parents

off the college's campus. The coach may not watch you play or visit your high school during this period. You and your parents may visit a college campus during this time. A coach may write or telephone you or your parents during this time.

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46. By signing an NLI, the college-bound student-athlete agrees to attend the college or university for one academic year. In exchange, that college or university must provide athletics financial aid for one academic year.

47. You are allowed off campus contact with a coach during your Sophomore year for all sports except hockey.

48. What are "recruiting materials"? 49. As a Freshman, what can DI schools send you without violating NCAA rules? 50. Can Colleges and Universities Offer 4 Year Guaranteed Scholarships to Student Athletes at the DI

Level? 51. What can scholarships cover? (DI, DII) 52. When can coaches begin calling student athletes for DII? 53. When can DIII College Coaches call athletes? 54. What is the max amount of official visits you can take for DII schools? 55. What is the total number of official visits you can take for DIII schools?

NAIA Eligibility Center Worksheet

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Download the NAIA Guide for the College Bound Student Athlete Here

1. What does the NAIA stand for?

2. There are over ___ member institutions that are NAIA...

3. There are over ____ student athletes competing at the NAIA level

4. NAIA competes in ___ championships in ___ sports

5. Can student athletes visit a campus for a tryout?

6. Can you receive athletic scholarships at NAIA schools?

7. What can NAIA scholarships include? (Please select all that apply)

8. To be considered an academic qualifier for NAIA institutions you must meet 2 of what 3

academic criteria?

9. What is the code to have your test scores sent directly to the NAIA Eligibility Center?

10. What is the registration fee for U.S. and Canadian students?

11. What is the NAIA Eligibility Center registration fee for International students?

12. What is the email address for the NAIA Eligibility Center?

13. In NAIA you have 10 semesters to complete 4 seasons of competition?