Navigation (page 1 of 6) - Heathrow: Welcome to Heathrow Airport

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A408

A437A312

M4

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B A T H R O A D

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EW

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TU

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T2 & T3

Business

T5

Long StayT5

Business

T5

Short Stay

T5

Pod Parking

T4

Short Stay

T2

Short Stay

T1a

Short Stay

T3

Short Stay

T4

Long Stay & Business

Terminal 4Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 5Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 2CentralBus Station

Underground

Heathrow Express

Heathrow Connect

Buses & coaches

Terminal 3

T2 & T3

Long stay

Heathrow Airport

London

SloughReadingThe West

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HertzEnterpriseEuropcarNationalAlamo

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Version 45 Heathrow ©2018 LHR Airports Limited. Published February 2018.

ContentsHeathrow Airport overview 1

Check-in 2

Departures

Level 3 (Check-in level) 3

Level 2 (Gates A1–A23) 4

Terminal 5B (Gates B32–B48) 5

Terminal 5C (Gates C52–C66) 6

Arrivals

Arrivals 7

Onward travel 8

Heathrow AirportOverview

765 1412 13

11

1098 181716

15 194

3

2

1 20

Zone HZone GZone FZone D

Zone E

Zone CZone B

Zone A Zone J

VATrefunds

Oversizebaggage

Oversizebaggage

Security Security

Special assistance

Fast Track

Fast Track

Entrance Entrance Entrance Entrance Entrance

Departures Departures


Services

British Airways 3 Sky Flyers Solo

Bureau de change

Travelex 7, 10, 15

VAT refunds 13 managed by Travelex

Check-in

Cash machine

Commercial exports 11

Escalator

Internet facility

Lift

Multi-faith 2 prayer room

Oversize baggage 4, 19

Pharmacy 5

Postbox

Repack area

Special Assistance 20

Telephone

Toilets

Accessible toilet All

Baby care All


Food and drinkCafés

Caffè Nero 1

Bars and restaurants

Carluccio’s 8

Coming Soon 14

ShoppingBoots 5

Excess Baggage Company 6, 12

Rolling Luggage 16

T5 Fine Art Gallery 17

WHSmith 9, 18

Free Wi-Fi is available throughout the terminal.


Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8

Terminal 5Check-inLevel 3

13

12

146543

1

2

16

18

978

15

10

11

17

SecuritySecurity

Entrance from Check-in

Entrance from Check-in

Gates A1–A23 10 mins

Gates B32–B48 15 mins

Transit to

Gates C52–C66 20 mins

Gates A1–A23 10 mins


Transit to


Down to

19 British Airways Galleries Lounge South

Fast Track


Services

Airline lounges

British Airways 15 Concorde Room

British Airways 3 Galleries Lounge North

British Airways 19 Galleries Lounge South

Bureau de change

Travelex 2, 8, 11

VAT refunds 8, 11 managed by Travelex

Pharmacy 12

Cash machine

CustomsCommercialexports Commercial exports 19

Escalator

Information

Lift

Postbox

Stairs

Toilets


Baby care All

VAT refunds 8, 11 managed by Travelex


Giraffe 6


Gordon Ramsay Plane Food 14

Huxley’s 1

Wagamama 16

ShoppingAccessorize 7

Boots 13

Collection 18

Dixons Travel 10

Glorious Britain 4

Hamleys 5

Harrods 17

The Harry Potter Shop 12

WHSmith 9



Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8

Terminal 5Departures Level 3 (Check-in level)

Map

33

20 2116 17 18 19 22 23 24 25

28

26

29303132

2711 1210 13 149

68

715

52 43

5254

46

47

41 40

51

48

36

35

37

38

39

5355

58 57

56

4442

49

43

1

45

A8 A9

A10

A11 A12 A15 A16 / A17A13 / A14

Gates A1–A710 minutes walk

Pret A MangerPlay areaPlaza Premiumlounge at Gate A7

Gates A18–A2310 minutes walkUp to

34 British AirwaysGalleries Lounge South


Transit to


Up to50 British Airways

Galleries Lounge North



Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8

Food and drink

Cafés

Pret A Manger 45

Starbucks 43


Caviar House & Prunier 38

Coming Soon 1

Fortnum & Mason Champagne Bar 33

Itsu 35

Pilots Bar & Kitchen 27

Ted Baker 9

The Bookshop by WHSmith 54

Thomas Pink 4

Tiffany & Co. 20

Watches of Switzerland 16

WHSmith 26, 52

World Duty Free 15, 41, 46

World Of Whiskies 14

ShoppingBoots 2

Bottega Veneta 31

Burberry 23

Cartier 21

Cath Kidston 6

Chanel 40

Coming Soon 22

Dior 17

Dixons Travel 12

Duty Free Cigarettes 13

Fortnum & Mason 29

Hermès 19

Kate Spade 48

Kurt Geiger 10

Louis Vuitton 32

Montblanc 5

Mulberry 8

Paul Smith

25

Prada 18

Reiss 11

Rolex

24

Rolling Luggage 3

Shoe Shine Company 28, 51

Smythson 30

Sunglass Hut 7

Services

Airline lounges

British Airways 50 Galleries Lounge North

British Airways 34 Galleries Lounge South

Plaza Premium Loungeat Gate A7

British Airways

37, 44

customer services

Personal Shopper Lounge

47

Bureau de change

Travelex 35, 42, 49


Escalator

Information

Internet facility

Lift


Play area next to Gate A7

Priority seating

Quiet zone 39

Seating

Stairs

Telephone

Toilets 55, 56, 57, 58


Baby care All

Drinking 55, 56, 57 fountain


Terminal 5DeparturesLevel 2 (Gates A1–A23)

1211

3 104

5

2

1 96 7 8

13

16

15

B48 / B47

B32 / B33

B34 B35

B46 B45

B36 B37

B44B43

B42

B39

B38

Up to

14 British AirwaysGalleries lounge

Services

Airline lounges

British Airways 14 Galleries lounge

British Airways 15 customer services

Bureau de change

Travelex 3, 10


Escalator

Information

Internet facility

Lift


Pharmacy 12

Seating

Special Assistance 16

Stairs

Telephone

Toilets


Baby care All

Drinking All fountain



Starbucks 2


Wetherspoon Express 13

ShoppingBe Relax 4

Boots 12

Dixons Travel 9

Harrods 5

Rolling Luggage 7

Sunglass Hut 11

WHSmith 6

World Duty Free 8


Terminal 5DeparturesTerminal 5B (Gates B32–B48)


Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8


1 76432

5

C61 C62 C63 C64 C65 C66

C52C57 C56 C54 C53C55

Special assistance

Map

Services

British Airways 6 customer services

Cash machine

Escalator

Information

Internet facility

Lift


Pharmacy 2

Seating

Special assistance 5

Telephone

Toilets


Baby care All

Drinking All fountain

Food and drinkStarbucks 1

ShoppingBoots 2

WHSmith 3

World Duty Free 4



Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8


Terminal 5DeparturesTerminal 5C (Gates C52–C66)

31

3332

302928

1413

1715 1612

11

98764 5321

26 2322

242521

27 1820

1 2 3 4 5 6 7 8 9 1011

Entrance

Public area

Passenger area

Entrance Entrance Entrance Entrance Entrance 19 British Airways

arrival lounge

From UK and IrelandArrivals

From International Arrivals

Up to

Special assistance

Food and drinkCa è Nero 18

20

Gira e 26

M&S Simply Food 2

Shopping

Hair Express Bar

8

Boots

Sim Local

5

Excess Baggage Company 1

Voyager Entertainment 3, 17

We Know London 11

WHSmith 5

World Duty Free 13, 14

10

Services

Airline lounge

British Airways 19 arrival lounge

Airport information 6

Baggage 28, 31 enquiries

Baggage reclaim

Bureau de change

Travelex 12, 15, 29, 30

Car rentals desk 9

Cash machine

Escalator

Help point

Internet facility

Lift

Lost property 27

Meeting point

Seating


Stairs

Telephone

Ticket sales

Heathrow 21, 25 Express

National Express 16

Underground 22–24

Toilets


Baby care All

Drinking 32, 33 fountain




Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8

Terminal 5Arrivals

10

1513 1412

1110

98764 5321

161824 21

202223

19

26

25

10–12 13–15

22–27 19–21 17–18

16a–b4–91–3

28–31

Down to

Heathrow Express

Connect trains

for Terminal 4 change at Heathrow Central

Public area

Passenger areaFrom UK and IrelandArrivals

From InternationalArrivals

Up to17 British Airways arrival lounge

Down to

Underground

Entrance

Special assistance

Entrance

Entrance Entrance

Food and drinkCaffè Nero 16

Costa Coffee 18

Giraffe

24

M&S Simply Food 2

Bus and coach stop allocationGroup travel 16 16a 16b

Hotel Hoppa, Hotel by bus, 26–27 T4 Hilton Hotel

Express coach – National Express 11–15

National Express Coach / Railair 9

Oxford the Airline 10

Transport for London (TfL) – drop / stand 1–8

Staff bus N1 / N5 24

Staff bus N2 25

BA and BA crew coaches 21

Business parking, Long stay 22

Car rental (off airport) 28 Dollar, Thrifty, Sixt

Car rental (on airport) 19 Avis, Budget, Europcar, National, Alamo, Enterprise, Hertz

Car parking (off airport) 29 Click Park, Purple Parking, Purple Parking Business, Reeds

ShoppingBoots 5

Excess Baggage Company 1

Hair Express Bar 8

Sim Local 10

Voyager Entertainment 3, 15

We Know London 11

WHSmith 4

Services

Airline lounge

British Airways 17arrival lounge

Airport information 5

Bureau de change

Travelex 12, 13

Bus Stop

Car rentals desk 8

Cash machine

Escalator

Help point

Internet facility

Lift

Lost property 25

Meeting point

Seating

Smoking area


Stairs

Taxi rank 26

Telephone

Ticket sales

Heathrow 19 Express

National Express 14

Underground 20–23

Toilets


Baby care All




Check-in 2

Departures





Arrivals

Arrivals 7

Onward travel 8

Terminal 5Arrivals (Onward travel)Ground floor

Navigation (page 1 of 6) - Heathrow: Welcome to Heathrow Airport

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