Navigating the Journey

NAVIGATING THE JOURNEY

• The Depot / Student Financial Services

• Team 55 / Technology Support

• Registrar’s Office

THE DEPOT

• National leader in student services

• The Depot is the one-stop shop• Financial Aid• Billing• Registrar• Residence Life• Dining Services• Student IDs• Parking Permits• Notary Public

Contact us:

• 1-888-588-6083

• thedepot@acu.edu

• acu.edu/thedepot

THE DEPOT

• Students can view account information on The Depot link in myACU

1

2

Dining Services

Dining Services

•11 food locations across campus• Accept cash, debit and credit

•Meal Plans, Bean Bucks, and Campus Cash

• The Bean is open all day from 7am-11pm

• Full-time nutritionist on staff

• http://acu.campusdish.com: view menus & nutrition info

• Students in a residence hall: • All-Access 7 or

• All-Access 5

• 5 Guest Meals per semester

• Update MP through 5th day of classes

• Update on The Depot link

• Gluten free menu options

Dining Services

• Comes with all meal plans

• Used for food purchases only

• Balance rolls forward from fall to spring

• Students purchase through The Depot link

• Used for food and merchandise purchases

• Balance rolls forward each semester

• Students get back 100% of balance at any time

CAMPUS CASH VS. BEAN BUCKS

Campus Cash Bean Bucks

STUDENT FINANCIAL SERVICES

STUDENT FINANCIAL SERVICES• Financial Aid

• Receive and verify FAFSAs

• Award scholarships and grants

• Certify and process loans

• Receive and apply outside scholarships

• Billing

• Produce monthly eBills

• Monitor payment plans

• Manage third party payments

• The Depot is your first stop for assistance

• Communication from us

• is sent to the student’s ACU email

• is important

• is time sensitive

• needs action

• Complete the FAFSA each year

• www.fafsa.gov

Student Financial Services

Electronic bills (eBills) are emailed within the first week of each month

Account balance or Payment Plan installments due on the 1th of each month

Fall account balance needs to be paid or be current on a payment plan to register for the Spring semester

January 7th is the Spring Financial Settlement Date

Student Financial Services

• Students may set up parent(s) as authorized user

• View eBills

• View real-time account details

• Make payments

• Credit Card (through Paypath)

• ACH (electronic payments from checking/savings)

• Enroll in a Wildcat Pay Plan

• Set up Credit Refund Direct Deposit

• Receive electronic 1098-T

Wildcat Pay Portalwww.acu.edu/payingyourbill

• Job openings found at acu.edu/jobs

• Students can get a job without work study eligibility

• Must apply on your own

• Work Study award of $3000 is estimate

• Students are paid

• twice a month

• Earnings are paid directly to student

• Not paid to student account

Federal College Work Study and Student Employment

TEAM55 STUDENT TECHNOLOGY

SUPPORT

TEAM55 - STUDENT TECHNOLOGY SUPPORT

• Location - Learning Commons• (325) 674-5555 or x5555• team55@acu.edu• http://team55.acu.edu• Social Media –

• Twitter: @acuteam55• Facebook.com/acuteam55

• 8AM-7PM on M-R8AM-5PM on Friday

Available via phone, chat, email, and walk-up

• Software Troubleshooting

• High End Repair Center

• Mobile Device Support

• Residential Support

• Academic Technology

Team55 - Student Technology Support

WHAT TO BRING?• Recommended

• Personal Computer

• USB Flash Drive

• Surge Protector

• Optional

• Game System

• Cloud Backup

• Printer (Not wireless)

WHAT NOT TO BRING?• Wireless Router

• Wireless Printer

• AirPlay Devices

These devices are

either incompatible

with our network or could

interfere with our network.

TEAM55 - STUDENT TECHNOLOGY SUPPORT

ACU Learning Commons(325) 674-5555 or x5555

team55@acu.edu

REGISTRAR’S OFFICE

The primary rights afforded to the student are:

• The right to inspect and review their education records.

• The right to have some control over the disclosure of information from the records.

• The right for the student to retain control of access to education records.

Family Educational Rights & Privacy Act - 1976

• Mid-term grades• Students will need to view these through

myACU• They are graded as S, U and NP grades

• Final Grades• These are also viewed by students through

myACU• Only for students in their freshman year at

ACU, a paper grade report is sent to the student at their home address

Student Grades

• Primarily for insurance purposes

• Certificates can be obtained by the student from The Depot link on myACU

• Verification for each semester begins two weeks before the first day of class

Enrollment Verification

Dropping a Course

• Day 1-5: “drop”; no transcript record, does not count against “block”

• Beginning Day 6: “withdraw”; student uses withdrawal form, ‘W’ on transcript, counts against “block”

• No drop/withdrawal after week 12; student earns grade

Dropping / Withdrawing

What does this entail?• Dropping of all classes and leaving

ACU

• Student receives W grades

• Student can contact The Depot

Withdrawing from the University

ACADEMIC DEVELOPMENT CENTER

Services Include:• Undeclared Student Advising

• Academic Coaching

• Discovery Program

• Academic Counseling and Skills

• University Testing Center

WRAP-UP

• An early alert program to anonymously refer struggling students.

• Referrals come from faculty, staff, parents, and other students.

SOS Program

• SOS will contact every student referred.

• Contact: www.acu.edu/sos or sos@acu.edu

SOS Program

• Be aware of the calendar.

• Remind your student about ACU email.

• Students who are responsible for their own business learn problem solving skills that are very important.

• ACU is a great place for students to make mistakes.

A Few Things to Remember

PRESENTATION TAKEAWAYS1) Got questions? Contact The Depot.

• 1-888-588-6083• thedepot@acu.edu

2) Become an authorized user in Wildcat Pay!

3) We want to partner with you!• Must have authorization from student• Submit FERPA Release Form

4) Parent session info online• www.acu.edu/parentsession

PRESENTATION TAKEAWAYS

• Thank you for being with us

• Please complete your Parent Passport Evaluation• You can turn it in here – there is a box

available

• Or at Passport check-out, located in the Learning Commons

• Have a safe trip home!

QUESTIONS?