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NATIONAL STATISTICAL COORDINATION BOARD

The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 1

The Establishment and Operationsof a Statistical Information Center:

the Philippines’ Experience

Candido J. Astrologo, Jr.OIC-Director

National Statistical Information CenterNational Statistical Coordination Board

Presented during the

UNSD Seminar on Data Dissemination: Emerging Trends and Issues

1- 3 August 2007Kuala Lumpur, Malaysia



I. BackgroundII. Establishment MechanismsIII. Operations and MaintenanceIV. Services OfferedV. Problems EncounteredVI. RecommendationsVII. What Lies Ahead

Outline of Presentation

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I. BackgroundI. Background

National Statistical

Coordination Board

National Statistics

Office

Local Gov’tUnits

Other Government Departments

Bureau of Labor and

Employment Statistics

Statistical Research

and Training Center

Government Financial

Institutions

BangkoSentral ngPilipinas

Bureau of Agricultural Statistics

Private Sector

Legislative Bodies

The Philippine Statistical System


The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 4I. Background

Scenario

The National Statistical Information Center

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The National Statistical Coordination BoardOrganizational Structure

I. BackgroundI. Background (cont)

Office of the Secretary General

Programs, Policies and Standards

Office

Economic Statistics

Office

Social Statistics

Office

SubnationalStatistics

Office


Information Center

Administrative Services



National Statistical Information Center


one stop statistical

information center

public service arm

of the NSCB

marketing arm of the Philippine Statistical

System

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1. Conceptualization• One-stop shop for statistical information

and services• Strong coordination functions with

agencies

2. Establishment• Established on October 20, 1993• Technical assistance from Statistics

Sweden• Financial assistance from the Swedish

Agency for Technical and Economic Cooperation (BITS)




3. Institutionalization• Locally-funded project (1996-2006)• Regular program (2007-present)• National budget

4. Localization• Regional and provincial branches• LGU-funded• NSCB-assisted (technical)

I. Background (cont)

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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 9II. Establishment Mechanisms1. Establishment of the Philippine

National Statistical Information Center

1993• Foreign-funded• Main branch and 2 regional branches• Foreign-funded• Main branch and 2 regional branches

1996• Locally-funded• 4 regional branches• Locally-funded• 4 regional branches

2002• 2 regional branch• 2 regional branch

2003 • 1 provincial branch• 1 provincial branch

2004 • 2 regional branches• 2 regional branches

2005 • 1 provincial branches• 1 provincial branches

2007• Regular program• 1 provincial branch• Regular program• 1 provincial branch


The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 10II. Establishment Mechanisms2. Mechanisms

• sets the directions, thrusts and priorities of the PSS for the medium term

• geared towards the improvement of the delivery of outputs by the agencies

Philippine Statistical Development Program

• "pole vaults" the improvement in the accessibility of statistical information and services

• develops the opportunities for greater benefit from the products and services of the Philippine Statistical System

Government Statistics Accessibility Program

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The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 11II. Establishment Mechanisms

• Promote greater utilization of statistical information

• Foster generally accepted data dissemination practices

• Involve active participation of users in making statistics more accessible and useful

General Standards On Statistical Information Dissemination

• free access to an easily accessible set of basic and key statistics

• cost-recovery principle• prescribes the framework on what and who to

be charged

Pricing Policy

2. Mechanisms (cont)


The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 12II. Establishment Mechanisms

• Congressional budget for establishment

Legislative support

• Coordination with local government units• NSCB – technical support• LGUs – logistics

Memorandum of Agreement with Local Government Units

3. Mechanisms (cont)

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4. Locations

II. Establishment Mechanisms

Luzon• Main Branch• 4 Regional Branches

Visayas• 2 Regional Branches• 3 Provincial Branches

Mindanao• 4 Regional Branches


The Establishment and Operations of a Statistical Information Center: the Philippines’ Experience 14III. Operations and Maintenance

1. Framework of Operations


Information Center(NSIC)

Policies and Standards

Client Feedback

Resources

Information Technology

Public Service Commitment

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• NSCB Policies• UN FPOS• Good Practices

• NSCB Policies• UN FPOS• Good Practices

Policies and Standards

• Feedback• User’s Forum• Technical Service

• Feedback• User’s Forum• Technical Service

Client Satisfaction

• Financial• Human• Logistics• Systems

• Financial• Human• Logistics• Systems

Resources

• Website• Databases• Online Services

• Website• Databases• Online Services

Information Technology

• Professionalism• Public accountability• Efficiency in delivery

• Professionalism• Public accountability• Efficiency in delivery

Public Service Commitment



ResourcesFinancial• Revenues generated• National and local budget

Human• Local staff• Civil service eligibles

Logistics• Exchange programs• Complimentary copies• Donations

Systems• IT-based• In-house developed

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1.2

1.3

1.4

1.5

1.6

1.7

2002 2003 2004 2005 2006

Millions

Hardcopy Databases Softcopy

2002 2006

‐

2

4

6

8

10

12

14

16

2002 2003 2004 2005 2006

Thou

sand

s

0

1000

2000

3000

4000

5000

2002 2003 2004 2005 2006

Sales Subscription E-mail requests

0

10

20

30

40

50

60

70

0.0

0.4

0.8

1.2

1.6

2002 2003 2004 2005 2006

Thou

sands

Thou

sand

s

RSS Feeds Views E‐mail Subscribers

Library Clients Pageviews & Email subscribers &Unique Visitors RSS feeds views

0

1

2

3

4

5

6

2002 2003 2004 2005 2006

Millions

Unique visitors Pageviews

III. Operations and Maintenance



IV. Services Offered

Frontline Library Bookshoppe

Technical Services

Online Services

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IV. Services Offered (cont)

• information on what, where and when statistical data are available and in what form and how data can be accessed

• thru telephone, fax, e-mail

• accomplishment ofquestionnaires

Frontline/ Statistics Inquiry




• collection of local and international statistical publications and reference materials

• library exchange program

• free Internet access

• no membership; free to use

• open from 8:00 a.m. to 5:00 p.m. with no noon breakfrom Monday to Friday

Library

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• catalogue of available publicationsfor sale

• more than 100 titles of printed publications and CD-ROMs of NSCB and other statisticalagencies

• marketing arm of the major statistical agencies

• subscription-based

• contracts with bookstores, information brokers and independent vendors

Bookshoppe




• assistance and consultancy on data collection, presentation and analysis

• assistance on forecasting and other researches

• study visits/tours, pressconference, user’s forum

• lectures on nationalaccounts, input-output tables and poverty statistics

Technical Services

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• Website

• Online databases(free and subscription-base)

• Downloadable technicalpapers

• OPAC

• RSS feeds

• Mobile edition of website

Online Services



V. Problems Encountered

“Hard sell” concept Sustainability

Resource constraints

Limited products and

services

Archiving Limited market

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VI. Recommendations

Coordination is a must

Alternative channels of marketing

Predict customers’

needs

Innovative products and

servicesInstill

importanceContinuous capacity-building

Good customer relations

Utilization of ICT



VII. What lies ahead

• Microdata access service• Alternative method of payment (online

payment, prepaid cards)• More ICT services (SMS, kiosks)

• Microdata access service• Alternative method of payment (online

payment, prepaid cards)• More ICT services (SMS, kiosks)

Products and Services

• Financially-viable• More regional branches• Enhanced networking• Customer communication

• Financially-viable• More regional branches• Enhanced networking• Customer communication

Operations

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THANK YOU!

National Statistical Coordination BoardNational Statistical Information Center

Midland Buendia Bldg.Sen. Gil Puyat Avenue

Makati City

Tel. No. (632) 895-2767Fax No. (632) 890-8456

http://[email protected]



http://www.nscb.gov.ph/events/[email protected]

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