National Operations Center

National Operations National Operations CenterCenter

Terry M. RaymondTerry M. Raymond

Chief of the CAP National Operations Chief of the CAP National Operations CenterCenter


OverviewOverview Background on the NOCBackground on the NOC What do we do?What do we do? FY11 Stats & ChallengesFY11 Stats & Challenges


Concept began in 1997Concept began in 1997 Operations Center set up using Ops Operations Center set up using Ops

Emergency Services and Emergency Services and Communications staffCommunications staff


After 9/11/2001, the NOC becomes a After 9/11/2001, the NOC becomes a full time operation in 2002.full time operation in 2002.


2007 NOC moves to its new location 2007 NOC moves to its new location in the basement of building 711.in the basement of building 711. For the first time since its inception, the For the first time since its inception, the

NOC has a facility designed for its NOC has a facility designed for its operations.operations.


Where exactly is the Where exactly is the NOC?NOC?


The NOC Operations:The NOC Operations: 7:30 AM – 4:30 PM Monday – Friday7:30 AM – 4:30 PM Monday – Friday An “On Call” duty officer is available by An “On Call” duty officer is available by

cell phone after hours, weekends, and cell phone after hours, weekends, and holidaysholidays Emergency or urgent mission matters onlyEmergency or urgent mission matters only

During high tempo, the NOC can be During high tempo, the NOC can be manned 24/7manned 24/7


What does the NOC do?What does the NOC do? Mission CoordinationMission Coordination Mission FundingMission Funding Mission ReportingMission Reporting Mission ReimbursementMission Reimbursement


Air Force SAR Missions Air Force SAR Missions AFRCC or JRCC assigns missions AFRCC or JRCC assigns missions

directly to CAP Wingdirectly to CAP Wing

Air Force Training MissionsAir Force Training Missions CAP Wing enters the mission requestCAP Wing enters the mission request Wing, State Director, and Liaison Region ApprovalsWing, State Director, and Liaison Region Approvals

Monthly “A” and “B” MissionsMonthly “A” and “B” Missions Approved by the State Director each monthApproved by the State Director each month

Misc. Corporate FlightsMisc. Corporate Flights Cadet training, proficiency flights, meetings, etc.Cadet training, proficiency flights, meetings, etc. Mission is automatically set up for each fiscal yearMission is automatically set up for each fiscal year


All other missions All other missions Start with a requestStart with a request

The customer sends a request for CAP The customer sends a request for CAP supportsupport

Wing enters mission information into Wing enters mission information into WMIRSWMIRS


The coordination begins.The coordination begins. Can this be an Air Force Assigned Can this be an Air Force Assigned

Mission (AFAM)?Mission (AFAM)? Provides FECA/FTCA protections for CAP Provides FECA/FTCA protections for CAP

Members and CAPMembers and CAP Is there “Federal Interest?”Is there “Federal Interest?”

Federal InterestFederal Interest Is it a federal agency?Is it a federal agency?

Federal Agencies must be an AFAMFederal Agencies must be an AFAM

Federal InterestFederal Interest Is it Drug Interdiction (CD)?Is it Drug Interdiction (CD)?

Drug Interdiction must be an AFAMDrug Interdiction must be an AFAM

For State requests, does the state provide an For State requests, does the state provide an appropriation to CAP?appropriation to CAP?



Federal InterestFederal Interest State requestsState requests

Counties must request through the state.Counties must request through the state.


Not a Federal Agency and no Not a Federal Agency and no Federal Interest?Federal Interest? Corporate Mission?Corporate Mission?

NOC reviews and Wing Commander NOC reviews and Wing Commander approves.approves.

AIR AIR Transportation?Transportation? Law Enforcement?Law Enforcement?


Federal Interest, but who pays?Federal Interest, but who pays? Must be determined before turning a Must be determined before turning a

propprop CAP appropriated money for SAR, Drug CAP appropriated money for SAR, Drug

Interdiction, and Air Force support.Interdiction, and Air Force support.


The Economy ActThe Economy Act Requires other Federal Agencies to pay Requires other Federal Agencies to pay

for CAP supportfor CAP support Payment usually by Military Payment usually by Military

Interdepartmental Purchase Request Interdepartmental Purchase Request (MIPR)(MIPR)

Must be loaded to the Cooperative Must be loaded to the Cooperative Agreement before the mission can startAgreement before the mission can start


For disaster missions, the process is For disaster missions, the process is very quick on the Air Force side.very quick on the Air Force side. Contracting office is alerted to a High Contracting office is alerted to a High

Priority documentPriority document


AFAM ApprovalAFAM Approval Disaster or EmergencyDisaster or Emergency

ATO Change request sent to Air Force with ATO Change request sent to Air Force with request & immediate sortie data (next 24 request & immediate sortie data (next 24 hours at least)hours at least)

Things can escalate quicklyThings can escalate quickly


If the mission is not urgent:If the mission is not urgent: Approval is through the ATO cycle.Approval is through the ATO cycle. What is the ATO cycle?What is the ATO cycle?


Normal ATO cycle:Normal ATO cycle: Operations on Wednesday – FridayOperations on Wednesday – Friday

Must be in WMIRS by 0630 Central time Must be in WMIRS by 0630 Central time MondayMonday

Operations on Saturday – TuesdayOperations on Saturday – Tuesday Must be in WMIRS by 0630 Central time Must be in WMIRS by 0630 Central time

ThursdayThursday


Things that can change the ATO Things that can change the ATO CycleCycle Ops Tempo (large scale disasters)Ops Tempo (large scale disasters) HolidaysHolidays Localized event at AFNORTHLocalized event at AFNORTH

Mission Approved! Now what?Mission Approved! Now what? PlanningPlanning ReportingReporting FinancesFinances

PlanningPlanning Stay ahead!Stay ahead! Plan for the next day or ATO cyclePlan for the next day or ATO cycle


Reporting:Reporting: Normal missions only require the Normal missions only require the

information in WMIRSinformation in WMIRS DSCA missions generally require DSCA missions generally require

SITREP’sSITREP’s A template will be providedA template will be provided


FinancesFinances Remember there is no endless pot of Remember there is no endless pot of

money!money! Every mission has a limitEvery mission has a limit MIPR’s have a hard limit. MIPR’s have a hard limit.


ReimbursementsReimbursements What can be reimbursed?What can be reimbursed?


Mission ExpensesMission Expenses Aircraft Fuel/Oil Aircraft Fuel/Oil Vehicle Fuel/OilVehicle Fuel/Oil Communications CostsCommunications Costs Supplies necessary for the mission only.Supplies necessary for the mission only.

Paper, pencils/pens, etc.Paper, pencils/pens, etc. Equipment is not reimbursedEquipment is not reimbursed Can not pay for pilot suppliesCan not pay for pilot supplies


Mission Related?Mission Related? To this mission only?To this mission only?

Ask before you spend.Ask before you spend.


Receipts required for everythingReceipts required for everything Do not refuel days after the flight.Do not refuel days after the flight.


This is not a receipt!This is not a receipt!


Problems that slow your Problems that slow your reimbursementsreimbursements Incorrect or missing receiptIncorrect or missing receipt

We’ve seen letters, a job application, etc. We’ve seen letters, a job application, etc. The receipt amount is not the same as The receipt amount is not the same as

the e108the e108 Sometimes a simple typoSometimes a simple typo

Receipts that cover multiple missions.Receipts that cover multiple missions. Auditors love these!Auditors love these!


Mission Stats for FY11Mission Stats for FY11


Issues we faced in FY11Issues we faced in FY11 Budget – Continuing Resolution for 6 Budget – Continuing Resolution for 6

monthsmonths Drug Interdiction operations shut downDrug Interdiction operations shut down Cadet Orientation Flights minimalCadet Orientation Flights minimal Training minimalTraining minimal Missions funded from other agencies Missions funded from other agencies

could flycould fly


Mission Type

FY10 FY11 % Diff

Air Defense

1,756 2,182 24.3%

Drug Interdictio

n7,485 5,796 -22.6%

Range Support

394 531 34.8%

Route Survey

681 697 2.3%

SAR 2,059 1,796 -12.8%

DSCA/DR 2,299 2,255 -1.9%

Other/HLS 4,378 5,206 13.7%

TNG/COF/MX

41,640 34,552 -17.0%

Total 60,692 53,015 -12.6%

Overall Mission Information


Type FY10 FY11 % Diff

AFROTC 3203 1796 -43.9%

AFJROTC 1096 817 -25.5%

CAP 11801 9094 -22.9%

Cadet Orientation Flights


The Good NewsThe Good News Flying returned quickly once funding Flying returned quickly once funding

restoredrestored


FY10 / FY11 Comparison


The NOC is here to support CAP The NOC is here to support CAP missionsmissions We work missions, but we can also help We work missions, but we can also help

withwith Mission related questionsMission related questions Need for mission data Need for mission data Oplan templatesOplan templates

National Operations Center

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