4/10/2012

1

National Healthcare Group

E-Procurement System Supplier Training Session

4 October 2012

Before We ProceedGentle Reminder

2

Kindly Switch Your Mobile Phone to Silent Mode

(No Ringing Tone / Vibration OK)

Thank You.

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Agenda for Supplier Training Session

1. NHG’s Background

2. About SESAMi

3. Process Overview

4. Screen Walk-Through

• Logging On

• Home Page

• User Profile

• Order Management

• Status Definitions

5. Customer Care Support

6. Frequently Asked Questions

7. Pricing Information

8. Questions & Answers

NHG’s Background

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NHG’s Background

• MMDs have raised concerns on efficiency of current processes and

wanted a more efficient way to do things

• GPO had reviewed e-Procurement system since 2009

• Decision was taken last year to pursue e-Procurement initiative

• RFP was being called in June 2011 and after months of thorough

evaluations, SESAMi was awarded

NHG’s Future in Healthcare

• Process improvements via system integrations

• Tighten governance via electronic process

• Improved productivity and staff well-being

• Robust healthcare shopping hub

• More products and services being hosted online

• Online comparisons of competitive quotes

• Healthcare being a greener environment

• Electronic / paperless transactions

• Less physical storage and filing requirements

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The Implementation SitesMulti-Clusters & Business Units

� One-Stop Platform - To manage all e-PO, e-Invoice (3-way matched), e-Payment Update.

� Productivity Improvement - Improved order cycle time with email alerts, manual processing and data entry

� Cost Savings - Paperless transaction and digital storage

� Improved Data and Invoice accuracy - Straight through processing with 3-way match verification (PO, GRS, GRN)

� Improved Cash Flow – Prompt payment with online Payment Update status (future)

Key Value Propositions to NHG Suppliers

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About SESAMi & Abecha

SESAMi Inc. (1999 - 2002)SESAMi Inc. (1999 - 2002)

New World Enterprises

Beijing Enterprises

SESAMi Group (2003 - To-date)SESAMi Group (2003 - To-date)

Abecha Pte Ltd (2001 - 2004)Abecha Pte Ltd (2001 - 2004)

� Incorporated in Sept 1999, SingTel, OUB, Eastman Chemical

� Merged with Asia2B 31st Jan 2001

� Chairman – Mr Lee Hsien Yang (CEO SingTel)

� Management Buyout in Dec 02

� Abecha a JV between JTC, Microsoft & SESAMi in 2001

� Chairman – Mr Chong Lit Cheong (CEO JTC)

� SESAMi bought over JTC’s majority shares in Jun 2004

� Abecha and SESAMi restructured and Microsoft is now a shareholder of SESAMi (S) Pte Ltd wef 1 st June 2011

� Business Focus : E-Procurement & E-Marketplace Solution & Services

About SESAMi

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SESAMi’s Core CompetenciesA Leading E-Procurement & E-Marketplace Service Provider in Asia

Other Global Public & Private e-Marketplace

Buyer Communities > 4,000 users

Direct Integrated

Portal Based

Payment & Finance Communities

Supplier Communities - Growing to 20,000

companies

e-Source

e-Procure

e-Invoice

Freight & Logistics Communities

SESAMi Strategic

Partners

Integrated Buyers

• e-Source

• e-Procure

• e-Invoice

• e-Payment

Portal Based Buyers

• e-Auction

• SmartBuyer

• Sourcing Mall

Logistics

Payment & Financing

Technology

Community Program Partners

SESAMi’s Clients and Strategic Partners

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SESAMi E-Procurement & E-Marketplace ServicesEnabling Key Transaction Management Processes

Source

Key

Procure

KeyE-Invoice E-Payment E-Freight E-Finance

Procure-to-PayStrategic Sourcing Supply Chain Execution

Purchase Requisition

Catalog Management

Workflow & Approvals

SupplierOrder Management

Shipping Request

Freight Order Management

Freight Invoice & Reconciliation

Track & Trace

Goods Received

3-way Matched E-Invoice Creation

ReconcilePayment

Analytics & Strategy

Supplier Management

E-RFx

Supplier Bids Management

Low Cost Country Supplies & SCM Services

Payment update

Payment Gateway

Credit Card GIRO

Cross Border Pay Key (Replacing LC and Open Account)

New Services to be launched in the next 3 to 12 months

Supply Chain Financing (Reversed Factoring)

E-Factoring E-Factoring

Established Track Record and Experience Enabling

Buyer Private & Public E-Marketplaces

Direct Integrated Buyers

Supplier Portal

Public E-MarketPlace

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SESAMi E-Procurement SolutionEnabling Strategic Sourcing & Procure-to-Pay with Straight-Through-

Processing between Buyer and Suppliers

Accounts Payable

ePO, ePO Change

ePO Response

Supplier SOM

Notification to create E-Invoice

Supplier E-Invoice

eDN / eCN

Payment Notification

eGRN

eInvoice

Payment/Finance

Supplier E-Finance

Payment reporting to suppliers

Approve payment

E-RFQ/e-Tender

e-Quotation

Supplier Portal

Buying Community

Catalog SearchRequisitioner

Authorizer

Procurement

3-Way Match

PO-Invoice-GRN

Accounts Payable

Mail Check

PR - PO Cycle

Invoice -Pay Cycle

Content Mgmt

RFQ/PR/PO

AccountsPayable

GeneralLedger

GR

Material Master

Backend Systems

Catalog Procurement

Non Catalog Procurement

Office Supplies

IT Accessories Water Supplies

Pantry Items

E-Direct

e-RFQ

e-Procure

e-Invoice

Procurement SolutionCatalog and Non-Catalog Procurement Tx Management

E-Procure Portal

Printing Services

Paper Stationery

MRO Parts

General Materials

Building M/M Services Raw Materials

Civil Engineering

Packaging Materials

Advertisement & Promo Corp Services

Equipment

Construction Materials

Health Care & Insurance

HR & Trg Services

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Process Overview

Overview of Process Flow(E-Stationery Purchase)

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Screen Walk-Through

1. Logging On

2. Home Page

3. User Profile

4. Order Management

5. Status Definitions

Logging On

STEP 1SESAMi Corporate Website

1. Navigate to SESAMiCorporate website “www.sesami.com”

2. Click on <Supplier Portals>and select “NHG E-Procurement Portal”

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STEP 2Login Page

1. Enter “Org ID”

2. Enter “User ID”

3. Enter “Password”

4. Click [Sign In] button

� Direct Website Address = https://sg.sesami.net/nhg/Login.jsp

Logging On(Single Login Page for both Buyer & Supplier)

Forget Password

STEP 1Reset Password

1. Click on “Forgot password?” to reset your password if you have forgotten

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Forget Password

STEP 2

Reset Password1. A pop-up will be

opened

2. Key in your “Org

ID” and “User ID”

and click on

[Enter] button.

Forget Password

STEP 3

Reset Password

1. A Confirmation prompt

will be shown

2. Click [OK] button to

confirm.

3. Your password will be

emailed to your email

address registered in the

system.

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Forget Password

STEP 4

Reset Password

1. Login with the reset

password receive in the

email.

Screen Walk-Through

1. Logging On

2. Home Page

3. User Profile

4. Order Management

5. Status Definitions

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Home Page

STEP 1

Home Page

At the homepage, you can

retrieve your PO and

manage your profile

Screen Walk-Through

1. Logging On

2. Home Page

3. User Profile

4. Order Management

5. Status Definitions

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User Profile(Maintaining your Personal Profile)

STEP 1

Update User Profile

1. Under the Main Menu,

select Profile > User

Profile > Update Profile

User Profile(Maintaining your Personal Profile)

STEP 2

Update User Profile

1. To update your user

details, amend the

displayed information

2. Click UPDATE button to

save the changes

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Change Password

STEP 3

Change Password

1. Click the PASSWORD

button on ‘Update User

Profile’ page

2. Enter your assigned

password in the “Current

Password”

3. Enter your new password

in the “New Password”

4. Enter your new password

in the “Re-Type New

Password”

5. Click Change to save

your new password

Screen Walk-Through

1. Logging On

2. Home Page

3. User Profile

4. Order Management

5. Status Definitions

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Order Management(Email Notifications)

STEP 1:

Receive Email Alert

1. Click on the link to view

the document

Note:1. The email for the PO alert will be sent to the email address specified in the Supplier

Registration Form submitted to SESAMi.

2. Always acknowledge orders that come into SESAMi from NHG.

Order Management(View Purchase Order)

STEP 2:

Access your Purchase Order

1. Go to Order Management > Purchase Order >

View Purchase Order

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Order Management(View Purchase Order)

STEP 3:

Purchase Order Listing

1. After clicking the ‘View

Purchase Order’ link, all

POs will be displayed

2. You may sort the POs by

setting your Search

Criteria

Order Management(View PO Details)

STEP 4:

Access PO Details

1. Click on the Action

icon

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Order Management(View PO Details)

STEP 5:

Function Buttons

1. Acknowledge

Purchase Order

2. Reject Purchase

Order

3. Print Purchase Order

� Supplier cannot view the actual PO if there is a PO Change done to it. At any

point of time, the supplier can acknowledge/reject the latest PO only.

Order Management(Print Purchase Order)

STEP 6:

PO Print

1. To print a Purchase Order, simply click

the Print button in the PO Details page.

2. A PDF version of the PO will appear

Note:

• PO status will flow back into E-Procure

system to update existing PO upon

acknowledging/rejecting a PO

• Email notifications are sent to requestors

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Screen Walk-Through

1. Logging On

2. Home Page

3. User Profile

4. Order Management

5. Status Definitions

Status Definitions(Purchase Order Listing)

Status Description

Calling Entity Name of the Institution who raised the PO

Order No. Purchase Order Number

Order Type Type of Order• Purchase Order: A new PO raised to the supplier• Purchase Order Change: Changed in a PO raised by the

buyer

Order Status Status of the Order

Order Date Date of the PO created

Order Value Total value of the PO

Action Link to the details of the PO

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Status Definitions(Order Status)

Order Status Description

New A new order raised to the supplier

Acknowledged PO which is already acknowledged by supplier

RejectedSupplier has rejected the Purchase Order or Change

Request

Cancelled Buyer has cancelled the PO

Changed Buyer has changed the PO

Customer Care Support

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Customer Care Support

For assistance, please do not hesitate to contact SESAMi Customer Care

at 6333 1188 or email at customercare@sesami.com

Day Support Hours

Monday to

Friday

9:00am – 6:00 pm

Saturday 9:00 am – 1:00pm

Frequently Asked Questions

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Customer Care FAQs

Customer Care FAQs

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Customer Care FAQs

Customer Care FAQs

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Pricing Information

Fees & Charges

One-Time PaymentREGISTRATION

FEE

• Complimentary till July 2015

Yearly PaymentSUBSCRIPTION

FEE

•1st User ID Complimentary till July 2015

•S$200 per annum is applicable for each additional User ID

By TransactionTRANSACTION

FEE

•Charged based on your annual business value with the marketplace between 1st April to 31st March

•The annual business value will reset yearly

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Transaction Fees

Level Annual Business Value Bracket Transaction Fee (S$)

1 S$0 – S$50,000 Free

2 S$50,001 – S$100,000 Waived till July 2015

3 Above S$100,000 Waived till July 2015

Questions & Answers

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Thank you very much and

Have a nice day