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Transcript of National Communications System National Communications System (NCS) Government – Industry...
National Communications System
National Communications System (NCS) Government – Industry Partnership in Emergency Communications Response
November 16, 2011
Jeffrey GlickChief, Critical Infrastructure Protection BranchNational Communications System (NCS)[email protected], 703-235-5791
Presenter’s Name June 17, 2003
National Communications System 2
Goals The goal of this panel is to:
Educate the audience on the mission and responsibilities of the National Communications System (NCS) before, during, and after a disaster
Highlight how NCS employs a public-private partnership framework to provide national security and emergency preparedness communications solutions to stakeholders
Presenter’s Name June 17, 2003
National Communications System 3
NCS Mission
Assist the President, the National Security Council, the Director of the Office of Science and Technology Policy and the Director of the Office of Management and Budget in the exercise of telecommunications functions and responsibilities, coordination of the planning for and provision of National Security and Emergency Preparedness (NS/EP) communications for the Federal government under all circumstances
National Communications System
Partnerships: Government and IndustryThe NCS provides a collaborative forum for the exchange of ideas among Federal stakeholders and private corporations concerning emergency communications disaster response.
24 Federal Members 54 Industry MembersCentral Intelligence Agency Department of Veteran Affairs
Department of Agriculture Federal Communications Commission
Department of Commerce Federal Emergency Management Agency
Department of Defense Federal Reserve Board
Department of Energy General Services Administration
Department of Health &
Human Services Joint Staff
Department of Homeland
Security
National Aeronautics &Space
Administration
Department of Interior National Security Agency
Department of Justice National Telecommunications
&Information Administration
Department of State Nuclear Regulatory Commission
Department of the Treasury Office of the Director of National
Intelligence
Department of
Transportation United States Postal Service
AT&T Global Crossing Qwest Gov’t Solutions
Alcatel-Lucent Globalstar Raytheon
Americom HP Enterprise Svc SAIC
APCO Hughes Network System SAVVIS
Arrowhead Inmarsat SES World Skies
Artel INTELSAT SIA
Boeing Internap Sprint
CenturyLink Intrado TelePacific Comms.
Cincinnati Bell Juniper Network Time Warner Cable
CISCO Level 3 Comms. T-Mobile
Comcast LightSquared TW Telecom
Comptel Lockheed Martin Tyco Comms.
COX Motorola USA Mobility
CSC Nat’l Assn. Broadcasters USTA
CTIA Nortel Networks Verisign
Eutelsat America Northrop Grumman Verizon
Fair Point Comms. OPASTCO Verizon Business
Frontier Qualcomm Verizon Wireless
4
Presenter’s Name June 17, 2003
National Communications System
NCS Priority ProgramsBecause the public communications network is often degraded or inoperable in times of crisis, the NCS has developed programs to ensure continuity of NS/EP communications
Government Emergency Telecommunications Service (GETS) -- provides individual priority access to the public wireline network
Wireless Priority Service (WPS) -- provides individual priority access to the public wireless network
Telecommunications Service Priority (TSP) -- establishes priority for the restoration and provisioning of critical NS/EP circuits
Shared Resources High Frequency Radio Program (SHARES) - provides a single, interagency message handling system with no reliance on the public network
5
*272
Presenter’s Name June 17, 2003
National Communications System 6
ESF #2—COMMUNICATIONS
Presenter’s Name June 17, 2003
National Communications System 7
National Response FrameworkThe National Response Framework
(NRF) establishes a coordinated, comprehensive, national, all-hazards approach to domestic incident response
Presents guiding coordinating principles that enable Federal response partners to prepare for, respond to, and recover from Presidential declared disasters and emergencies - from the smallest to the largest
Emergency Support Function (ESF) #2, Communications - NCS and FEMA are Primary Agencies
Presenter’s Name June 17, 2003
National Communications System 8
NCS ESF #2– Mission Support restoration of the communications infrastructure:Facilitates the recovery of systems and applications from
cyber attacks Coordinates Federal communications support to response
efforts during incidents requiring a coordinated Federal response Support Federal agencies in procuring and coordinating National Security/Emergency Preparedness (NS/EP) communications
Provides communications support to Federal, State, tribal, and local governments and first responders when their systems have been impacted
Provides communications and information technology (IT) support to the Joint Field Office (JFO) and JFO field teams
Presenter’s Name June 17, 2003
National Communications System 9
OPERATIONAL TEAMS
National Communications SystemUnclassified/For Official Use Only
ESF #2 National TeamResponsible for coordinating ESF#2 response/recovery operations: Coordinate with Government and Industry to assess
anticipated/actual damage Coordinates developing ESF#2 response/recovery operations Coordinate with Federal Departments and Agency members to
identify and prioritize national security and emergency preparedness (NS/EP) service requirements
Conduct operational analysis of the telecommunications infrastructure in the impacted area
Coordinate priority telecommunication service programs
10
Presenter’s Name June 17, 2003
National Communications System 11
NCC WatchMission: To assist in the initiation, coordination,
restoration, and reconstitution of the NS/EP telecommunications services or facilities under all conditions, crises, or emergencies
Senior communications/IT analysts 24x7Provides technical, analytic, and liaison support
to industry and governmentOperational arm of both the NCS and the
Communications Information Sharing Analysis Center (ISAC)
Member of the National Cybersecurity and Communications Integration Center (NCCIC) for combined cyber and comms Watch
Situational Awareness, Alert and Warning functionsCoordinates government and private sector relationships and tools
that provide situation assessment, awareness, response and recovery capabilities
Coordinates with other Federal entities for cyber issues
Presenter’s Name June 17, 2003
National Communications System 12
Communications Analysis Response Team (ART)
The ART provides coordinated, real-time analytic response.During all stages, from preparedness through response and recoveryRepresentatives come from NCC’s Operations Analysis team, the NCC Watch, the NCS Technology and Programs Branch, and the Federal Communications Commission (FCC) Has access to critical network information from the Federal government and private sector, for consistent analysis in an ever-changing threat environment
National Communications SystemUnclassified/For Official Use Only
ESF#2 Regional Disaster Emergency Communications (DEC) Branch
Responsible for: Coordinating State requests for
Government (all levels) and commercial industry communications assets
Advising the Federal Coordinating Officer (FCO) on ESF #2 regional and incident area NS/EP communications requirements, restoration activities, and priorities
Providing tactical communications support to disaster response and public safety operations
Assisting industry partners with restoration of communications infrastructure, particularly in the areas of access, security and fuel
13
National Communications System 14
Communications ISAC
Communications Industry: Emergency Preparations, Response,
Recovery
Kathryn CondelloVice-Chair, Communications ISAC
Qwest Communications Representative to the [email protected]
703-363-3990
Communications ISAC
• Identifying and staging resources
•Identification of staging locations
•Portable Generators
•COWs/COLTS, SatCOLTs
•Fuel vendors contacted
•Generators pre-fueled
•Equipment and spares• Deployment of additional capacity and backup power to high priority sites
•Major thoroughfares/evacuation routes
•Public Safety location
•High priority locations
ACCESS - FUEL - SECURITY
Preparations Before Hurricane Huey
Communications ISAC
Situation Overview• Hurricane Huey makes landfall - Virginia, DC, and Maryland• Extensive impact to telecommunications
• Wireline• Cable• Cellular
• Power• Central office• Cable route• Cell tower
• Flooding
ACCESS - FUEL - SECURITY
Communications ISAC
As the Sky Clears….• Converge assets into primary staging area
• Power outages critical factor
• Debris cleanup, tree removal, off for safety
• Evaluate resource needs
• Access
• Coordinate with government - restricted areas
• Curfews
• Fuel
• Security
ACCESS - FUEL - SECURITY
Communications ISAC
48 - 72 Hours Post Landfall
• Data and voice traffic congestion•Wireline
•Traffic controlled into affected areas
•GETS – Government Emergency Telecomm Service
•Wireless
•Structural, power, backhaul
•WPS – Wireless Priority Service
•Satellite
•Pre-existing contracts
•Available capacity – media
•Cable•Facility, last mile damage
•TSP – Telecommunications Service Priority
ACCESS - FUEL - SECURITY
Communications ISAC
48 - 72 Hours Post Landfall (cont.)
•Situation Status
•Disaster Information Reporting System (DIRS)
•States – EOC and JFO•Prioritization
•Access control plans
•Include contractors
•Fuel supply coordination considering communications
as CIKR
•Secure environment for repair crew
ACCESS - FUEL - SECURITY
Communications ISAC
Thank You For Your Time
Federal Federal Communications Communications
CommissionCommission
Federal Federal Communications Communications
CommissionCommission
Government-Industry Government-Industry Partnerships in Partnerships in
Communications Response Communications Response and Recovery after Disastersand Recovery after Disasters
Government-Industry Government-Industry Partnerships in Partnerships in
Communications Response Communications Response and Recovery after Disastersand Recovery after Disasters
Government-Industry PartnershipsGovernment-Industry PartnershipsGovernment-Industry PartnershipsGovernment-Industry Partnerships
Partnership with the NCS and FEMA for:
•ESF #2 Support
•Situation Reporting
•Spectrum Management
•Training and Exercises
Partnership with Industry/State, Tribal, and Local officials for:
•Waivers/Special Temporary Authority
•Status Reporting (Disaster Information Reporting System)
Partnership with Industry/Private Sector for:
•Logistical Coordination
Government-Industry PartnershipsGovernment-Industry PartnershipsGovernment-Industry PartnershipsGovernment-Industry Partnerships
Clearinghouse website (for best practices, lessons learned, Clearinghouse website (for best practices, lessons learned, and plans) at and plans) at http://publicsafety.fcc.gov/pshs/clearinghouse/index.htm
Guidelines website for Emergency Planning at Guidelines website for Emergency Planning at http://www.fcc.gov/pshs/emergency-information/guidelines/http://www.fcc.gov/pshs/emergency-information/guidelines/
Richard D. LeeAssociate Bureau Chief for National and Homeland
SecurityPublic Safety and Homeland Security Bureau
Federal Communications Commission202-418-1104 (office)240-417-6559 (cell)
Clearinghouse website (for best practices, lessons learned, Clearinghouse website (for best practices, lessons learned, and plans) at and plans) at http://publicsafety.fcc.gov/pshs/clearinghouse/index.htm
Guidelines website for Emergency Planning at Guidelines website for Emergency Planning at http://www.fcc.gov/pshs/emergency-information/guidelines/http://www.fcc.gov/pshs/emergency-information/guidelines/
Richard D. LeeAssociate Bureau Chief for National and Homeland
SecurityPublic Safety and Homeland Security Bureau
Federal Communications Commission202-418-1104 (office)240-417-6559 (cell)
Disaster Emergency Communications Division
IAEMNovember, 2011
Mobile Emergency Response Support
FEMA
Presenter’s Name June 17, 2003 26
MERS Mission
22
Deploy, install, operate, maintain, and protect telecommunications, logistics, and operations assets in support of planned special events and in response to all-hazards disasters assisting the federal, state, tribal, and local response personnel to minimize the suffering and disruption of the American people.
Presenter’s Name June 17, 2003 27
MERS FREDERICK
MERSTHOMASVILLE
MERS DENTON
MERSBOTHELL
MERS DENVER
MERS MAYNARD
MERS Operating Locations
Mobile Emergency Response Support Response capability consisting of a flexible mix of vehicles and resources designed to meet all hazards and national security emergency requirements - telecommunications, operations, logistics, life support and power generation.
Mobile Emergency Response Support Response capability consisting of a flexible mix of vehicles and resources designed to meet all hazards and national security emergency requirements - telecommunications, operations, logistics, life support and power generation.
Presenter’s Name June 17, 2003 28
Concept of Operations
• Incident Response Teams are alerted and deployed by DHS/FEMA leadership for natural and man-made Incidents, planned events, and Incidents of National Significance;
• Teams deploy with small, medium, and/or heavy voice, video, and data communications packages;
• Teams collect, report, and provide situational awareness to the NRCC in response to priority information requirements;
• Teams support Federal and State communications requirements and enable First Responders and/or Incident Commanders.
Presenter’s Name June 17, 2003 29
Scope of NCCC
Daily Use Catastrophic EventLow Intensity Event
Non secure voiceSecure voiceNon secure dataSecure dataVideo
Portable LMRRepeatersIridiumINMARSATMSV G2BGAN
Incident Response Vehicle: 5Portable Ku BandTactical cellularGateway devicesCrossband devicesAir-to-ground
Incident ManagementCommunications TeamsMultiple MERS Dets inCoordinated Response
Incident ManagementCommunications Team
Members (TelecommunicationsSupport Personnel)
Incident Management
Team Members CatastrophicLoss of Life/Property Damage
Multiple LossOf Life/Significant Property Damage
Loss of Life/Property
Small/PropertyDamage
Frequency of Occurrence
Le
vel o
f D
ev
asta
tio
nTeam Communications Packages
“Small Package” “Medium Package” “Large Package”
Aircraft:C-17, C-5A, C-130
Cell PhoneQSEC 2700LaptopBGAN
Command Vehicle:Excursion
Presenter’s Name June 17, 2003 30
TechnologiesMeans and Modes
• Land Mobile Radio (LMR)
• Very High Frequency (VHF)
• Ultra High Frequency (UHF)
• 700/800 MHz
• High Frequency (HF)
• Satellite Systems
• WIFI
• WIMAX
• Meshed Gateways
• Router/Switches
• Cross band devices
• Microwave Systems
• LTE (Future)
Presenter’s Name June 17, 2003 31
5-Channel Trunk
Wide Area Interoperability
Crossband DeviceInterfaces Analog Digital Trunked
Network
Initial Deployment• Local First Responders Interface (Police, Fire, EMS)• National Guard (State)• National Urban Search and Rescue (US&R)• U.S. Coast Guard (Search and Rescue)• National Disaster Medical System (NDMS)• Incident Management Assistants Teams (IMAT)• ESF Partners • Other Specialized Teams
VHF
UHF
Presenter’s Name June 17, 2003 32
Readiness ExercisesFocus on Interoperability and Systems Access
PARTICIPANTS
• Local Fire, Police and EMS
• NDMS and US&R Communications
• MERS Detachments
• Customs and Border Protection
• National Guard
• DHS Command Centers
• Department of Defense
Presenter’s Name June 17, 2003 33
Conclusions
• MERS is a highly capable organization with the skill and experience to rapidly provide disaster support services across the full spectrum of National planning scenarios;
• It is flexible enough to integrate new technologies to satisfy customer diverse demand for command, control, and communications during catastrophic incidents;
• DEC advancements in the areas discussed promise to strengthen tactical support to first responder capabilities across the nation;
• Many of the challenges that the responders face do not lend themselves to technological solutions – they must be accompanied by broader changes in management, organization and policy.
For further information, For further information, please contactplease contact
Charlie HoffmanCharlie HoffmanChief, Tactical Emergency Communications BranchChief, Tactical Emergency Communications Branch
Disaster Emergency Communications DivisionDisaster Emergency Communications Division500 C Street, SW500 C Street, SW
Washington, DC 20472Washington, DC 20472(202) 212-4422(202) 212-4422
Fax (202) 646-2950Fax (202) [email protected]@dhs.gov