National Audit Governance Group

Workshop

Welcome

Phil Davis, Impact InnovationWe are a specialist innovation and improvement consultancy…

We inject creativity and innovation into your new products, services, experiences and the transformational change that delivers them

We increase customer loyalty,improve staff productivity and impact bottom line results…

impacti n n o v a t i o n

impacti n n o v a t i o n

React…quickly and negatively

Assume…you know what people

mean

Insist…it won’t work

How do we need to be

today?

The basics:• Be here in the room• Be flexible• Be respectful and supportive• Everyone has a voice• Challenge with purpose• Do it as a team

Suspend…your judgement

Understand…ask questions

Nurture…and build

VS

AgendaNational Audit Governance Group. Workshop 3rd July 2013

Location. Skipton House, Elephant and Castle, London – Room 125A

Agenda 10.30 Arrivals and coffee available 11.00 Welcome and Introductions – Kat Young 11.15 Wisdom in the room – exercise – Phil Davis 11.30 Welcome to our speakers who will stimulate our thinking

Quality Framework Team, NHS England Simon Bennett, Richard Arnold

National Advisory Group for Clinical Audit and Effectiveness Nick Black (Chair NAGCAE)

Healthcare Quality Improvement Partnership Mandy Smith, Yvonne Silvoe

12.15 Opportunity for questions and clarification 12.30 Lunch 1.00 Creating an exciting vision for the future of NAGG – a creative

exercise - Phil Davis 2.00 Ideas for moving us towards this vision - Phil Davis 2.45 Conclusions and next steps - Phil Davis 3.00 Thank you and Close - Phil Davis

Wisdom in the room

Lunch

Any change challenge at it’s simplest

To beAs isStrategy

Start with the future

To beAs isStrategy

Working together with the right people to create a common, compelling vision

How a vision fits?

ObjectivesCritical, measurable, specific, timed success factors that will help to achieve the vision

StrategiesPlans to deliver the objectivesValues

Guiding beliefs

MissionCore purpose for the

organisation

A compelling VisionA picture that brings to life an attractive future for the organisation or the

outcome of the change

And it gives us a common direction

now now thenvs

Why do we need a vision as well as a clear set of objectives?.....

….because we are working with People

The Process of Creating a vision is critical to creating a compelling vision

The process of creating a vision can be just as powerful as the vision

itself

opportunity to be more compelling• pushes thinking – your’s and other’s• to be more than just words• easier to involve others• what you do and how you are• create standout

And I think it’s quicker

A compelling vision needs a structured creative approach:

The structure of creating our vision

What outcomes will we be achieving

What our organisation to be like and what will we be about in the future

What do we want to move away from?- How we are, what we do now

What do we want to keep?- How we are, what we do now

Future

Now

What do we want to move away from?

What do we want to keep?

What will NAGG to be like as an organisation?- for: members, partners, others

Future – START HERE!Now

What will we be achieving ?OUTCOMES

Pictures and Words

Use words and pictures to capture what our organisation will be like in the future

What NAGG will be like and be about

Lets Go. Step 1

Instructions:1) Open the pictures wallet 2) Split up into pairs or threes around the table3) Share out the pictures between each of the pairs or threes4) Choose select and cut out a few pictures that give you a feeling of

how you would want NAGG to be like in the future5) Using post it notes write down the words that these pictures make

you feel6) Share with the group your words and pictures7) Stick them down in the “how we will be like zone” on the template

What will NAGG be like for our members, partners and other organisations we work with

Step 2Outcome(s)

What outcomes will NAGG be achieving ?

Instructions:1) Individually capture on post it notes the KEY outcomes we want to

be achieving2) Share these together3) As a group create a maximum of 5 outcomes and write these in the

“outcomes zone” on the template

Step 3What do we want to keep?

Think about what is great about NAGG now – what do we need to retain in order to achieve our vision?

- How we are and what we do

Instructions:1) Together as a group identify the things we want to retain as an

organisation – think about the things that we do AND how we are 2) Write these down in the “keep zone” on the template

Step 4What do we want to move away from?

What are the things that we want/need to move away from in order to achieve our vision of the future

Instructions:1) Together as a group identify the things we want or need to move

away from as an organisation – think about the things that we do AND how we are

2) Write these down in the “move away from zone” on the template

Ideas to inform the strategy

To beAs isStrategy

Ideas to inform the strategy

Idea generation:Issue generated ideas

Generate the ideas – Using the “issue/idea” sheets generate solutions to overcome these issues

Remember “No Issue without an Idea”

Idea generation:New radical ideas

Let your creativity flow - Think or some completely different ways we could achieve our vision

Don’t be constrained by the past or even what is possible

Use the radical ideas sheets

“if you can dream it you can do it”

Walt Disney

Conclusions and Next steps

Visioning Event

Consolidation into single vision

Vision sign off

Vision and strategy ready for

review

Build ideas into

themes

Finalise choice of

ideas

Develop strategy to deliver

ideas

From Vision to a Plan (strategy)

Vision

Ideas