NASSCOM HR Summit 2014: Paradigm change: Background Screening or global compliance? - Raghavendra...

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Paradigm change – Background Verification or Global Compliance Raghavendra K. VP & Head-HRD

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Presentation by Raghavendra K., Vice President and Head – Human Resource Development, Infosys BPO at NASSCOM HR Summit 2014.

Transcript of NASSCOM HR Summit 2014: Paradigm change: Background Screening or global compliance? - Raghavendra...

Page 1: NASSCOM HR Summit 2014: Paradigm change: Background Screening or global compliance? - Raghavendra K., Infosys BPO

Paradigm change – Background Verification or Global Compliance

Raghavendra K.VP & Head-HRD

Infosys BPO

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Certain statements made in this Meet concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in the industry including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.

All the statements made in this presentation are the views and opinions of the speaker and is in no way a representation of the views of the organization.

Safe Harbor

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Do we need to see what is beneath?

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• Disrupts business/ operations in a country

• Affects Company’s reputation and market value

• Decreases trust and goodwill amongst all categories of stakeholders

• Financial impact

• Better safeguarding organizational assets

• Hiring the best employees or selecting the ideal applicants

• Avoiding long-term costs

• Safeguard global customer’s business interest

• Secure and reliable environment

Challenges of Non-Compliance

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Increasing incidence of Fraud

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Banking Real Telecom Infra IT/ITES Consumer & NBFC estate products

Yes

Source: E&Y, India Survey,2012

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Top 5 Fraud risk

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Source: E&Y, India Survey,2012

Which of the following types of fraud do you believe could pose the biggest risk to industry?

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Cost of fraud more than just Monetary

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Source: E&Y, India Survey,2012

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Anti fraud measures followed by Companies

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Source: E&Y, India Survey,2012

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Proactive Fraud Management

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Source: E&Y, India Survey,2012

Software for continuous monitoring of business

Retrospective identification of fraud transaction or other abusive activitiesMonitoring of business communication

IT based tools for identification of unethical behavior based on social network analysis

Cannot say

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• Infosys today has operations spanning across various geographies. It has different types of entities across the globe. It employs people of different nationalities.

• It is thus very important to follow global standards of employment practices and to ensure compliance with the local laws in each country.

• It plays a very important role in today’s business environment because of -

Best Practices at Infosys

Expansion to Different Geographies Business Complexity

Growing and ever changing Regulatory Requirements

Diverse Work Force Increased Sense of Accountability

Various Global Mobility Models

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Compliance touch points in the Employee Life Cycle at Infosys

HR Compliance and Employee Life Cycle

Talent Sourcing

» Ensuring fair and non discriminatory sourcing and hiring process» Ensuring Diversity and equal opportunity in selection» Ensuring Data privacy» Ensuring background checks as per legal requirement» Ensuring valid work authorization and immigration compliance around record keeping, notification to authorities

Talent Administration

» Ensuring equitable terms and conditions of employment and covering all mandatory req.» Ensuring fair and equitable remuneration and benefits» Ensuring standard and statutory Working hours and Leaves» Ensuring compensation for OT» Ensuring Notice period, notifications, F&F settlements during Separation and termination» Ensuring pay frequency and pay slips and payroll deductions follow the law

Talent Engagement

» Ensuring Health and Safety via awareness, notifications, first aid, H&S committees or representative» Handling personnel records and storage» Handling Employee grievance» Providing Mandatory trainings » Notifications to authorities

Talent Development

» Providing equal opportunity for career advancement» Ensuring non-discriminatory process of goal setting & performance evaluation» Providing training opportunity for skill enhancement» Mandatory notifications to authorities upon role change

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Thank You