Nagios Conference 2014 - Anna-Sofia Lejman - The Experience of Inheriting a Nagios Monitored...
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Transcript of Nagios Conference 2014 - Anna-Sofia Lejman - The Experience of Inheriting a Nagios Monitored...
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About me
From Sweden
Been into IT since 1999
Works at VIX Technology
Supporter of Nordic Garrison
CRazy cat lady
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Starter Kit
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Agenda
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Agenda
Implementing Nagios
Conclusions
Tips and tricks
Questions
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Implementing Nagios
-The background
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Vix Technology
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Ticket validation
Current Range of iValTM Devices
Processor Boards– Viper Processor Board
Bus Computers– DC Range (Driver Console)– TP Range (Ticket Processor)– EB Range (Bus Computer)
Patron Devices– CP Range (Card Processor)– CR Range (Card Reader)– V Range (Combination Validator)– ST Range (Platform Validator)– PCP Range (Platform Validator)
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Why Nagios?
Automation
of manual checks
Measuring
service uptime
Monitoring 24/7
Automatic
incident Creation
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Implementing Nagios
-The Project
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Implementation
Developing
testing
Implementing
Into
production
Oops!
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What happened next?
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Ok, not that bad
errors in Checks
Errors in
Specs
Thresholds
too low
Incidents!
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What to do?
Troubleshoot
Call the developer
Request help
from developer teams
Manager
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OK NOW What?
Servicedesk hero
Incident
levels Down
Access To
A developer
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Fixed it - all good nao
GOT IT Working!
happily everafter!
Set &Forget
Or…???
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maintenance
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Conclusions
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What did we Learn?
START with firewall ports / VPN connections.
access to a test environment
experienced tester.
Test thoroughly.
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Think the checks through
very clear specifications
Remember:
Every 5 minutes
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More lessions learned
A good programmer
Plan for THE aftermath,
log book &
Script Repository
Plan for improvements
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But
most important
of all
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No 1
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Tips & tricks
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Basic troubleshooting
Run check locally on host( In solaris : as nagios USER + root )
RUN “Test check command” in console
Check HOST config files
Solaris: /etc/nagios/nrpe.cfgWindows: C:\Program Files\NSClient++\NSC.ini
Check HOST logs
Solaris: /var/adm/nrpeWindows: C:\Program Files\NSClient++\nsclient.log
/etc/nagios/nrpe.cfg/etc/nagios/nrpe.cfg
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Heeelp!!!
where to find info as a beginner:
FAQs
Nagios Library
NSClient++
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FAQ
Nagios FAQs
http://support.nagios.com/knowledgebase/faqs/
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The Library
Nagios XI Library http://library.nagios.com/library/products/nagiosxi
Nagios support forum
Nagios Documentation
User and Administrator
manuals
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Nsclient++
NSClient++ http://www.nsclient.org/
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The internetz
Google is your friend
( just doublecheck the Nagios version )
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Questions?
All typo:s are attributed to lolcat lingo!