Google Voice

#NACADA13 - Salt Lake City

Tobiah Deutsch - Senior Academic AdvisorSchool of Information Studies - Univeristy of Wisconsin-Milwaukee

How do students communicate?

● Philosophy: Allow students to contact us

where they feel comfortable. ●

● What are students using? Comfortable with?

○ Email?

○ Phone?

○ Social Media?

○ Text?

How do students communicate?

● TEXT!

○ We KNOW

they’re texting!

NACADA Research Grant Data

● Rey Junco

○ Twitter: @reyjunco

● What do communication

patterns tell us?

- Texting with your advisor

is the best predictor of

students meeting with

advisors.

- Email? It’s the pits. :(

Issues?

● Cost?

○ Software?

○ Phones?

● FERPA?

● Your personal phone

number?!?!

Google Voice

● FREE!

● Integrated as Google Suite of products

● FREE!

● Messages are sent/received via email

○ Works with mobile and desktop

● FREE!

Google Voice

Students send a text…

You receive the text… as email!

You respond as email…

...Students receive as a text!

...or get text into Gmail!

...or in a third party client!

… and respond from that client!

...students still receive a text!