Mythbusting Lean UX

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Mythbusting Lean UX UX Scotland, June 2014, #uxscot Adrian Howard (@adrianh)

description

Lean UX isn’t about cutting corners, building on the cheap, low quality results, doing things quickly or not providing deliverables. It’s an incremental team approach to product discovery and delivery that's already used successfully at companies of all sizes — from startups to IBM. Lean UX sits at the intersection of Lean Startup & User Experience. We explode some of the myths and demonstrate how to apply Lean UX principles to the way your products are designed and built.

Transcript of Mythbusting Lean UX

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Mythbusting Lean UXUX Scotland, June 2014, #uxscot

Adrian Howard (@adrianh)

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1993

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http://upload.wikimedia.org/wikipedia/commons/e/e6/Donald_Norman_at_AWF05.jpg

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— Meeting notes made by Tom Erickson, 1993

Don also described and solicited discussion on, the “User Interface [sic] Architect's office” (hereafter UEA).

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I invented the term because I thought Human Interface and usability were too narrow: I wanted to cover all aspects of the person's experience with a system, including industrial design, graphics, the interface, the physical interaction, and the manual.

— Don Norman

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2001

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http://en.wikipedia.org/wiki/Snowbird,_Utah#mediaviewer/File:May_28_2006_Snowbird_UT_USA.jpg

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http://agilemanifesto.org/

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2006

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http://en.wikipedia.org/wiki/File:Steve_Blank.jpg

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— Steve Blank

A startup is not a smaller version of a large company

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A startup is a temporary organization designed to search for a repeatable and scalable business model.

— Steve Blank

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A startup is a temporary organization designed to search for a repeatable and scalable business model.

— Steve Blank

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From “The Startup Owner's Manual” by Steve Blank

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2008

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http://en.wikipedia.org/wiki/File:Eric_Ries2.jpg

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Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

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http://xkcd.com/54/

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2010

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— Janice Fraser

The question we have to solve for is not “What does Lean User Experience mean?” The question is “In a lean environment, how can we make great user experiences?

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http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

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http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg

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Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

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Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

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Lean: offering little reward, substance, or nourishment;

meagre

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1948-1975

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Toyota Production System

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Designing out: • muri (overburden)• mura (inconsistency)• muda (waste)

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Kinds of muda: 1. Over production 2. Waiting 3. Transportation 4. Processing 5. Stock at hand6. Movement7. Making defective products

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Kaizen Continual Improvement

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TPS begat Lean Production begat Lean Thinking begat Lean …

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Lean: efficient and with no wastage

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http://commons.wikimedia.org/wiki/File:Cat_skeleton_-Booth_Museum,_Brighton_and_Hove,_East_Sussex,_England-20Oct2011.jpg

BUSTED

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http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

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http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

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http://wikispeed.org/car/

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http://wikispeed.org/car/

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https://twitter.com/guspower/status/448487628107575296/photo/1

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http://www.consumocolaborativo.com/wp-content/uploads/2012/10/wikispeed_3_months.jpg

BUSTED

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http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg

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— Jeff Gothelf

“Getting out of the deliverables business”

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— Jeff Gothelf

“Getting out of the deliverables business”

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— Jeff Gothelf

“Getting out of the deliverables business”

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http://upload.wikimedia.org/wikipedia/commons/f/fb/Architect.png

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http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg

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http://en.wikipedia.org/wiki/File:Lloyd%27s_building_from_Leadenhall_Street.jpg

“It's the nearest thing I could imagine to being, to

working on a medieval cathedral where there is this broad idea of principles, but then the nature of the fabric of it was still being designed as it was being constructed.”

— Graham Stirk, Architect

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http://upload.wikimedia.org/wikipedia/commons/c/ce/Nuremberg_chronicles_-_Suns_and_Book_Burning_(XCIIv).jpg

BUSTED

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http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg

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Lean StartupCustomer Development + Agile + Lean

buildlearn

measure

productdata

ideas

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http://i.imgur.com/Mi4UJKJ.jpg

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http://commons.wikimedia.org/wiki/File:Coors_brewery_conveyors.jpg

BUSTED

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http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

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http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

BUSTED

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http://commons.wikimedia.org/wiki/File:Byuanimation_cyclops.jpg

Thank [email protected]