mySAP™ ERPSOLUTION OVERVIEW

YOU NEED A TRUSTED FOUNDATION

“mySAP ERP enables us to successfully cope with

the challenges of our business environment. There is

no other company or product on the market that could

help us more effectively than SAP.”

Paul Renaud, Vice President and CFO, Biomet Europe BV

. . . TO ACHIEVE BUSINESS EXCELLENCE AND INNOVATION

mySAP™ ERP: YOUR BUSINESS, YOUR FUTURE, YOUR SUCCESS

The mySAP™ ERP application is the trusted foundation for business excellence and

innovation, providing organizations with the enterprise resource planning (ERP)

solution they need to gain strategic insight, competitive differentiation, increased

productivity, and business agility. With mySAP ERP, SAP has transferred its vision of

increasing efficiency within an organization to ERP applications that help automate

end-to-end business processes and extend those processes to the entire business

ecosystem, including customers, partners, and suppliers. With mySAP ERP, you can

increase your employees’ productivity and provide them with the insight needed to

make decisions that set you apart from the competition.

mySAP ERP is powered by the SAP NetWeaver® platform. SAP NetWeaver unifies

technology components into a single platform, allowing organizations to reduce

IT complexity and obtain more business value from their IT investments. It provides

the best way to integrate all systems running SAP® or non-SAP software.

SAP NetWeaver also helps organizations align IT with their business. With SAP

NetWeaver, organizations can compose and enhance business solutions rapidly using

enterprise services. As the foundation for enterprise services architecture, SAP

NetWeaver allows organizations to evolve their current IT landscapes into a strategic

environment that drives business change.

AS YOUR BUSINESS EVOLVES

MANAGING TODAY’S BUSINESS CHALLENGES

In today’s business climate, you areunder pressure to address challengesposed by globalization, shrinkingbusiness cycles, heightened customerexpectations, and demands for increasedprofitability. At the same time, you needthe flexibility to respond to businesschange – without sacrificing profitabil-ity, transparency, and internal control.

You need ERP applications that helpyou address the following challenges:

• Taming the complexity of corporatestructures, market access, andbusiness processes

• Streamlining operations andoptimizing the use of corporateresources and assets

• Accelerating time to market andtime to value

• Delivering higher levels of serviceand more individualized productsand services

• Enhancing customer satisfaction

mySAP ERP helps organizations addressall these challenges and offers advancedintegration functionality powered bythe SAP NetWeaver platform. mySAPERP provides an extensive range of

functions and personalized informationaccess and reporting. And it scales tosupport business requirements of mid-size and large organizations, whatevertheir industry or global reach. With full support for core business processes– such as customer relationship man-agement, supply chain management,supplier relationship management, and product life-cycle management –mySAP ERP provides a foundation for growth, innovation, and processexcellence.

DRIVING EFFICIENCIES, ENHANCING PRODUCTIVITYIn a period of business growth, thepeople managing your company cannotafford to waste time. The quality andefficiency of your business processescan be the difference between successand failure. But achieving this excel-lence is no small endeavor, since theseprocesses include aligning businessstrategy and plans with how your orga-nization is run, enhancing employeeproductivity, and providing increasedaccess to enterprise information, toname a few. Choosing the right ERPsolution significantly impacts yourability to successfully compete intoday’s economy.

The latest version of mySAP ERPenables organizations to adapt businessprocesses to changing market condi-tions while simultaneously maximizingproductivity in unprecedented ways.Based on industry best practices, mySAPERP builds on more than 30 years ofSAP experience and integrates businessprocesses in heterogeneous systemlandscapes like never before. mySAPERP delivers the powerful function-ality, global orientation, and flexibleenhancement options you need toincrease efficiencies, maximize produc-tivity, gain a sustainable competitiveadvantage, and position your organiza-tion for growth.

. . . YOU NEED APPLICATIONS THAT EVOLVE WITH IT

Significant benefits of mySAP ERPinclude the following:

• Better financial management and corporate governance –Management accounting functionsenhanced with business analytics give managers deep visibility into theorganization and their individualareas, enabling them to improveprofitability and risk management.Comprehensive analytics and report-ing in all areas make informationmore visible and accessible, whichimproves corporate governance.

mySAP ERP PROVIDES THE FOUNDATION

A FOUNDATION FOR EXCELLENCE AND INNOVATION

mySAP ERP consists of a set of proven, robust ERP solutions with extended cross-enterprise functionality. As a result, you can better manage corporate assets andcritical business processes.

mySAP ERP helps you manage IT costs more effectively by protecting and lever-aging the investments you’ve already made. In addition, it helps you extend theskills and training of your staff as well as gain access to data locked away in legacyand non-SAP software systems, to further reduce operational costs. And, as newbusiness scenarios and technologies emerge, it helps you position your organiza-tion for accelerated change.

• Improved human capital manage-ment and alignment of strategicand individual goals – Integratedtalent management functionalityenables managers to align individualgoals, objectives, and training planswith corporate strategy, allowingindividuals to understand how theircontribution helps create value anddrive profits.

• Increased support for mobiletechnology and radio frequencyidentification (RFID) – mySAP ERPhelps improve employee productivitythrough enhanced support of mobilesolutions and improves operationalefficiency through the support ofRFID and tagging technologies.

• Improved usability – Throughrole-based application design, mySAPERP empowers everyone in yourorganization with the informationthey need to react efficiently andrespond proactively to marketchanges and competitive challenges.

• Increased number of add-onsolutions – mySAP ERP enables youto augment capabilities and businessprocesses through the implementa-tion of the SAP xApps™ family ofcomposite applications, which adhereto the same quality standards as allSAP applications. You can choosefrom a growing number of SAP xAppsor partner composite applicationsfrom SAP’s expanding ecosystem ofsoftware partners.

• Improved collaboration – Bysignificantly extending the reach of business processes, mySAP ERPenables organizations to engage andconnect more people in real timewithin and beyond an enterprise –including customers, suppliers, andpartners. Easy access to a consolidatedand consistent view of each businessprocess encourages wide use andcollaboration.

. . . FOR SUCCESS

• Improved business insight andtransparency – mySAP ERPcombines leading functionality inanalytics, business intelligence, andperformance management to helpyou proactively identify opportunitiesand align strategy across your entirebusiness. It simplifies access to enter-prise information and streamlinesthe design and deployment ofstrategic and operational dashboards.

• Lower cost of integration – Theopen SAP NetWeaver integration andapplication platform enables yourorganization to adapt rapidly tobusiness requirements, while helpingreduce total cost of ownership signif-icantly. With mySAP ERP, organiza-tions of all sizes can protect andleverage the investments they’vealready made in SAP applications andnon-SAP software and deploy onlythe components they need, whichhelps reduce IT costs.

• Improved extensibility –Organizations can extend mySAP ERPto add the right mix of customerrelationship management, supplychain management, product life-cyclemanagement, and otherfunctionality as business needsevolve.

ACHIEVE PROCESS EXCELLENCE

mySAP ERP OFFERS THE FUNCTIONALITY YOU NEED TOACHIEVE PROCESS EXCELLENCE ACROSS YOUR ENTERPRISE

• Easy-to-use self-services and role-based access to information andservices to empower your employees,boosting productivity and efficiency

• Performance management thatenables you to evaluate businessperformance and analyze youroperations, workforce, and financialson a corporate and individual level for strategic and operational insight

• Financials to control your corporatefinance functions while providingsupport for compliance to rigorousregulatory mandates

• Human capital management tomaximize the profitability potential of your workforce, with support fortalent management, workforcedeployment, and workforce processmanagement

• Complete support for procurementand logistics execution to sustain cost savings and improve customerservice

• Product development and manu-facturing to bring innovations tomarket faster and deliver the rightproduct on time

• Sales and service to increase thenumber and quality of sales ordersand reduce administrative costs

• Corporate services to optimize both centralized and decentralizedservices for managing real estate;project portfolios; business travel;environment, health, and safety; and quality

“The upgrade is our first step in realizing the increased value of

mySAP ERP to drive continuous business process productivity

and innovation. The upgrade was accomplished easily, quickly,

cost-effectively, and with minimal disruption to our business.”

John Wheeler, CIO, NOVA Chemicals Corporation

. . . WITH THE RIGHT FUNCTIONALIT Y

AUTOMATE AND EXTEND YOUR BUSINESS PROCESSES

mySAP ERP SUPPORTS THE FOLLOWING KEY BUSINESS ACTIVITIES

Self-Services

• Enable innovative support foremployees’ business roles with viewsof information tailored to their needs

• Empower employees and managersthrough simplified access to relevantinformation for human capitalmanagement, financials, operations,and analytics, while boosting motiva-tion, productivity, and efficiency

Performance Management

• Improve business insight and produc-tivity by delivering real-time, person-alized measurements and metrics

• Provide executives, managers, andbusiness workers with access to infor-mation such as business statistics andkey performance measurements pre-sented in the context of business tasks

Financials

• Ensure compliance and predictabilityof business performance

• Gain deeper financial insight acrossthe enterprise and tighten control offinances

• Automate financial and managerialaccounting and financial supplychain management

• Provide rigorous support forfinancial reporting and corporategovernance mandates such as theSarbanes-Oxley Act and Basel II

Human Capital Management

• Attract the right people, develop and leverage their talents, align theirefforts with corporate objectives, andretain top performers

• Increase efficiency and help ensurecompliance with changing globaland local regulations by using stan-dardized and automated workforceprocesses

• Enable creation of project teamsbased on skills and availability, moni-tor progress on projects, track time,and analyze results

• Manage human capital investmentsby analyzing business outcomes,workforce trends and demographics,and workforce planning

Procurement and LogisticsExecution

• Sustain cost savings for all spendingcategories by automating routinetasks, such as determining sourcesand converting requisitions intopurchase orders, and by allowingemployees to use electronic catalogsto order products and services

• Reduce costs through process auto-mation, integration of suppliers, andbetter collaboration

• Improve resource utilization withsupport for cross-docking processesand data collection technologiessuch as RFID and bar codes

• Enhance productivity of all activitiesrelated to incoming and outgoingphysical goods movements

• Reduce transportation costs throughbetter consolidation and collaboration

Product Development andManufacturing

• Shorten time to market throughstreamlined new-product develop-ment and introduction processes

• Deliver higher quality products and ensure delivery of promisedorders through optimal planning,scheduling, and sequencing on the factory floor

• Improve visibility and transparencyin real time across all shop-floorprocesses, including availabilitychecking and costing

. . . WITH mySAP ERP

Sales and Service

• Increase the number of sales ordersprocessed and reduce administrativecosts through automation of salesorder management and the use ofprofitable Internet-based solutionssuch as e-commerce

• Deliver greater customer satisfactionby providing easy access to accurate,timely information

• Streamline processes that facilitatecost-effective mobile access for fieldemployees

• Improve the management of incen-tives and commissions to maximizeproductivity and boost sales

Corporate Services

• Reduce travel costs by using onlinefunctions for planning, booking, andexpense accounting while ensuringthat company policies are applied toall processes

• Realize more effective real estatemanagement, supported by toolsthat streamline and manage everystage of the real estate life cycle

• Adhere to environmental, health,and safety reporting requirements

IMPLEMENT A COMPREHENSIVE SOLUTION

mySAP ERP SOLUTION MAP: UNLOCKING BUSINESS VALUE

mySAP ERP supports your most impor-tant business processes and providestools to help you understand how theseprocesses work. One of these tools isthe solution map shown on this page.

Built using input from customers andindustry analysts, plus the technicalexpertise SAP has acquired throughextensive business experience andresearch, SAP solution maps are multi-level blueprints of processes. They helpyou visualize, plan, and implement a

coherent, integrated, and comprehen-sive IT solution. They also show howvarious processes are covered, includ-ing the processes that SAP and its part-ners support. With solution maps, youquickly understand business solutionsand the value they can bring. The solu-tion map for mySAP ERP is also avail-able at www.sap.com/businessmaps.

Strategic EnterpriseManagement Financial Analytics Operations Analytics Workforce Analytics

Financial SupplyChain Management Financial Accounting Management

Accounting Corporate Governance

Talent Management Workforce Process Management Workforce Deployment

Procurement SupplierCollaboration

Inventory andWarehouse

Management

Inbound andOutbound Logistics

TransportationManagement

End-User Service Delivery

SA

P N

etWeaver®

Production Planning

Manufacturing Execution

Product Development

Life-Cycle DataManagement

Sales Order Management

Aftermarket Sales and Service

Professional-ServiceDelivery

Incentive andCommissionManagement

Real EstateManagement

Enterprise Asset

Management

Travel Management

Project and PortfolioManagement

Environment, Health, and

Safety

QualityManagement

Global TradeServices

Figure: mySAP™ ERP Solution Map

Analytics

Financials

Human CapitalManagement

Procurement andLogistics Execution

Product Developmentand Manufacturing

Sales and Service

Corporate Services

. . . AND DO IT QUICKLY WITH SAP SERVICES

A TRUSTED BUSINESS PARTNER

Drawing on over 30 years of experiencein the ERP arena, SAP has createdunique ERP applications that grow withyour business, whether you are lookingfor organization-wide solutions or sim-ply want to standardize your current ITenvironment. Even if you currently useearlier versions of SAP software or otherERP applications, you can transitioneasily to mySAP ERP and bring a newdimension of business efficiency andflexibility to your ERP infrastructure.

In any case, integrating other systemswith SAP solutions is far easier with theSAP NetWeaver platform. SAP NetWeavernot only connects IT systems; it alsoleverages existing IT infrastructures bylinking users, information, and businessprocesses across technology boundariesand across the organization.

Moreover, you can implement addi-tional solutions and enhancementsincrementally. This evolutionaryapproach protects your existing ITinvestments and can result in con-siderable savings. mySAP ERP is alsoavailable as modular building blocksthat combine software, best practices,and services.

The SAP Services portfolio of serviceofferings provides the expertise andadvice you need to ensure that yourprojects are completed efficiently andthat you receive the fastest return onyour investment. This dynamic networkincludes all the services groups withinSAP to help you implement, operate,enhance, and upgrade your SAP enter-prise solution. Leveraging the experiencegained during thousands of customerimplementations, SAP Services fostersbusiness process innovation that

dramatically improves operationalefficiency. With SAP Services, you have access to the broadest and deepestexpertise in the industry, includingconsulting, education, support, customdevelopment, hosting, and businessprocess outsourcing. Delivered by SAPand its partners, these services will betailored to your unique businessrequirements to help you achieve themaximum benefit, lowest total cost ofownership, and least disruption andrisk when you upgrade to mySAP ERP.

Reducing Costs ThroughIncreased Flexibility

• Improves process standardization,efficiency, and adaptability viaenterprise services architecture

• Enhances access to transactions,information, and collaborationfunctions across a broad businesscommunity

• Reduces costs by enabling simpleaddition of needed functionality tosupport evolving businessrequirements

• Reduces IT costs by protecting andleveraging existing investments inSAP solutions

Optimizing IT Spending

• Eliminates high integration costs dueto tight integration and optimizationof business processes

• Reduces capital outlay by eliminat-ing the need to purchase third-partysoftware, thanks to broad and deepfunctionality

• Improves cash flow and reducescostly borrowing by offering flexibleoptions to incrementally deployadditional offerings from the mySAPBusiness Suite family of businessapplications

Delivering Faster, Higher ROI

• Enables faster ROI through rapidimplementation techniques that areless than half the cost of traditionalapproaches

• Provides rapid access to neededfunctionality through preset defaultsand prepackaged, industry-specificversions

• Enhances the value of existingsoftware investments throughimproved use throughout theenterprise

CHOOSE WISELY

SET A COURSE FOR PROFITABLE GROWTH

The following illustrates how mySAPERP delivers a fast return oninvestment:

Improving Productivity andInsight for a Broad BusinessCommunity

• Increases productivity and offersbetter cost control throughproficient management of keybusiness processes across theorganization

• Improves operational efficiency andproductivity through significantextension of the reach of businessprocesses within and beyond theenterprise

• Enhances efficiency and response tomarket changes and competitivechallenges

With mySAP ERP, enterprises can achieve superior operational performance in allareas of their organization, adapt quickly and cost-effectively to changing require-ments, and deliver business insight to a broad and highly productive community.mySAP ERP also helps organizations reduce operating costs and provides businessflexibility, enabling rapid implementation of industry-specific business strategies.

If you would like to know more about mySAP ERP and how it can help yourcompany operate more efficiently and profitably, please visit www.sap.com/erp.

ACTIVITY BENEFIT

SELF-SERVICES • Reduced time and effort by providing managers and employees with immediate andpersonalized access to relevant functionality

• Increased employee productivity with innovative role-based portal• Improved usability and easy access to relevant information

PERFORMANCEMANAGEMENT

• Improved responsiveness to business change and support for decision making withinsight into all business processes

• Enhanced ability to plan, measure, and control organizational processes through sophis-ticated analyses, evaluations, and key performance indicators tied to business objects

FINANCIALS • Deeper financial insight across the enterprise and more effective control of financesthrough an extensive range of integrated financial accounting, management accounting,and financial supply chain management functionality

• Reduced risk of noncompliance with extensive corporate governance support andtransparent financial reporting

HUMAN CAPITAL MANAGEMENT

• More efficient human resources management and legal compliance by usingstandardized workforce processes and best practices

• Improved employee productivity and staff retention rates• Higher staff morale and job satisfaction through e-recruiting options, e-learning

opportunities, and self-service offerings

PROCUREMENT ANDLOGISTICS EXECUTION

• Sustained cost savings for all spending categories with end-to-end procurementsupport for complete business cycles, from self-service requisitioning to flexibleinvoicing and payment

• Increased customer service levels and reduced costs with an integrated and provenlogistics solution for warehouse management, transportation management, and inboundand outbound logistics

PRODUCT DEVELOPMENT ANDMANUFACTURING

• Innovations brought to market faster with a complete and collaborative solution forproduct development and life-cycle data management

• On-time delivery of the right products with a complete and proven manufacturingsolution for all industries that performs production planning and manufacturingexecution integrated with shop-floor systems

SALES AND SERVICE • Increased number and quality of sales orders and reduced cost of sales with a flexiblesolution for all industries that encourages the use of profitable sales and interactionchannels, automates sales order management, and ensures greater customersatisfaction by delivering accurate, on-time information to customers

• Improved uptime, yield, and productivity through the delivery of services for internalassets

CORPORATE SERVICES • Lowered administrative costs of corporate services in areas such as real estatemanagement; project and portfolio management; travel management; and environment,health, and safety

• Increased transparency and dramatic reduction of errors caused by manual data entry• Improved adherence to corporate guidelines and legal requirements

. . . AND SELECT PROVEN APPLICATIONS FOR ERP

ENHANCE BUSINESS PROCESSES AND DELIVER NEW VALUE

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