MyPBX Hosted PBX Brochure

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Join Us in the Cloud. We Have Unlimited Phone Solutions Here. Risk Free.

Transcript of MyPBX Hosted PBX Brochure

Join Us in the Cloud. We Have Unlimited Phone Solutions Here. Risk Free.

Managed Offsite

The provider manages all

phone equipment and

makes its services available

online.

Users connect from their

own local networks, using

the equipment as if it were

their own.

Online Interface

Using a computer, the user

opens a browser to access

and configure his or her

phone system.

Mobile-Friendly

Our service comes with a

free Android and iPhone

app. This lets you take your

phone system on the go.

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VoIP Compatible

Place and receive calls from

your VoIP phone. VoIP

phones support all essential

call features and plug into

the internet.

You can use an adaptor for

your old landline phones,

too.

Hosted PBX, often referred to as a virtual phone system, processes calls over

the Internet. This differs from traditional phone services, which transmit

calls over landline and mobile networks.

Simply, hosted PBX takes care of all aspects of an advanced onsite system:

maintenance happens behind the scenes. As a result, you need fewer

components to get started—if any at all. This greatly reduces upfront and

ongoing costs.

We Take Care of the Phone System. You Just Use It.

Table of Contents

Price Plans ….. 1

Package Comparison Chart ….. 3

Toll-Free Virtual Numbers ….. 4

Coverage ….. 5

Number Portability ….. 6

Benefits Overview ….. 7

Feature List ….. 9

Voice Menus ….. 10

Call Forwarding ….. 10

Voicemail ….. 11

Notification ….. 11

Audio Playback ….. 12

Call Recording ….. 12

Conference ….. 13

Time Routing ….. 14

Queue ….. 14

Mobile App ….. 14

Contact ….. 15

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Affordable, Flexible Pricing Models

Of course, it’s MyPBX. Our phone systems cut

telephony costs up to 60%. They also equip you with

every feature that you’re bound to need.

Stop paying outrageous long-distance and roaming

fees. Stop signing multi-year terms with stringent

conditions. Stop settling for the basics and get more

from your budget.

Try MyPBX today with our money-back guarantee.

No contracts or hidden fees. Plus, a series of

unlimited and pay-as-you-go calling plans. There’s

something for everybody up in our cloud.

* No Contracts

* No Hidden Fees

* Easy Billing

* Fast Activation

* Available Support

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Here’s a riddle: What is less but also more?

Unlimited Global Calling

Our Unlimited USA Canada Hosted PBX package includes everything you

love about our global plan, but at only $19 a user per month (USD).

In fact, it might offer more. In addition to outbound and inbound, our North

American unlimited plans toss in forwarding for free. Ask us more about it.

Buy a user, connect a device

and place calls to over 70

countries free. No setup fees.

Each package comes with

one free local or national

number.

Just $29 a user per month (USD)

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Price

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Forward to or call from mobile, landline

and VoIP

Subscribe monthly without long-term

commitments

Receive PBXww, our intuitive virtual

phone system

Add extra users on demand

Need Unlimited Calling in Only USA and Canada?

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Pay-as-You-Go Global

Connect unlimited devices

and register unlimited users.

Purchase a local or national

virtual number and pay for

outbound and forwarding.

Starts at $0 a user per month (USD)

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Worried that not all your users need unlimited minutes? Perhaps, pay-as-

you-go suits your business better. Purchase virtual numbers all over the

world—there’s no limit to how many—and add or delete users, phones and

extensions for free.

Unlimited Users through Pay-as-you-Go

Enjoy competitive inbound, outbound and call-forwarding rates with our

pay-as-you-go plans. Our global voice coverage spans over 70 countries,

with no peak-time or connection fees.

Low Per-Minute Rates

PAYG

$0/user USD

Global

$29/user USD

USA Canada

$19/user USD

Complete Feature Set

x x x

Drag-and-Drop Simplicity

x x x

SIP Compatible x x x

Unlimited USA and Canada

Calling x x

Unlimited Global Calling

x

Unlimited Users and Extensions

x

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Need Help Deciding? Let’s Compare Our Plans.

As a new MyPBX customer, you will receive a risk-free trial that spans four

business days. During this time, you can setup your phone system with

zero limitations.

By the end of the period, if you are not entirely satisfied with the service, we

MyPBX Is Now Risk Free!

Keeping your number the same might be an important factor when looking

for a hosted PBX service. With Local Number Portability (LNP), MyPBX lets

you hang on to your number.

For more information on local and toll-free number porting, please visit

MyPBX.com/porting. All necessary documents and procedures are listed on

this webpage.

Already Have a Number? Don’t Worry, You Can Keep It.

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Price

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Algeria Finland Norway

Argentina France Panama

Australia Georgia Peru

Austria Germany Poland

Bahrain Greece Portugal

Belgium Guatemala Puerto Rico

Bolivia Hong Kong Romania

Brazil Hungary Russian Federation

Bulgaria India Slovakia

Canada Ireland Slovenia

Chile Israel South Africa

China Italy Spain

Colombia Japan Sweden

Costa Rica Latvia Switzerland

Croatia Liechtenstein Thailand

Cyprus Lithuania Turkey

Czech Republic Luxembourg Ukraine

Denmark Malaysia United Kingdom

Dominican Republic Malta United States

Ecuador Mexico Uruguay

El Salvador Netherlands Venezuela

Estonia New Zealand

Our unlimited packages are available in over 60 countries. That said, each

global package includes unlimited calling to over 70 countries!

Note: Some countries may require ID and/or proof of address. For more

details, visit VoIPQuestions.com/wiki.

Our Global Plan Is Available in over 70 Countries!

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Primary Reasons to Go Toll-Free:

Let your customers call you from anywhere in the country at

no cost

Enjoy your toll-free number without contracts and hidden

fees getting in the way

Setup numerous contact objects, extensions and menus

Pay less per minute with unbeatable inbound rates

Centralize your business' locations with a common toll-free

number

Use your unlimited toll-free number as a part of a marketing

campaign

Caller contacts number from

anywhere in the country. The

call is free.

The user accepts the call and

pays for the local or national

calling fees.

A toll-free number bills the hosted PBX subscriber for all inbound calls. This

allows callers to reach out free of charge. It also increases the number’s

geographical reach, as toll-free numbers work nationwide.

MyPBX unlimited toll-free packages offer competitive inbound rates—select

countries even include minutes!

Did You Know We Also Have Unlimited Toll-Free Plans in 42 Countries?

Robust and Scalable—Phone Systems That Do More Than Answer Calls

Hosted PBX benefits everyone.

It gives small businesses the power of an

enterprise-grade phone system. It saves big

businesses hugely on their monthly bills.

It allows users to call around the world and stay

in touch with far away friends and family. It lets

travelers roam affordably.

No upfront investment

Flexible connection options

Smartphone integration

Scalable and future-proof

Why Us

You can’t find the same plans

elsewhere. And as a small

business, we also provide

exceptional, personable

customer service.

MyPBX is backed by the

industry’s top carriers and

developers. In effect, we

uphold a 99.99% uptime

guarantee.

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PBX Plans for Businesses and User Groups of All Sizes

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Phones That Save on Cash and Time

→ Save between 40% and 60% per month

through our phone services

→ Enjoy consistent, predictable billing

→ Save big bucks on toll-free and

international calling

→ Route and forward calls intelligently

→ Integrate with other communication

channels like email and fax

→ Add users, delete extensions, configure

devices and buy numbers on demand

Phones That Anyone Can Use and Enjoy

→ Setup the phone system in minutes,

using a drag-and-drop web application

→ Survive power failures, network crashes

and more with a cloud-based system

→ Transfer calls to any internal extension

→ Accommodate all callers with queues,

voice menus and time conditions

→ Store more customer data with call

recording and voicemail-to-email

→ Recruit employees from distant cities

and countries

→ Find new customer bases all over the

world

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A Powerful yet Simple Web-App Interface

All call plans come with PBXww, a robust virtual

calling platform. It requires no equipment

besides a phone. You needn't worry about

updating, maintaining or troubleshooting

either.

PBXww boasts an intuitive web application. All

you have to do is click and drag the cursor to

manipulate call flow.

To help you get started, we moderate a forum,

wiki and support centre. Take a look at

VoIPQuestions.com after purchasing a plan.

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Our Full-Featured Phone Systems Exceed Expectations

Voice menus comprise the backbone of any phone system. They

prompt callers to press keys and move through the different call

options and extensions.

For example, a business might direct calls to one of three

departments: (1) Sales, (2) Account Management or (3) Technical

Support. The structure of the voice menu determines which calls go

where and when.

Voice Menus

Intelligent call forwarding funnels all inbound calls to their desired

locations. Call forwarding ensures no calls go unanswered.

You can configure many device for receiving and transferring calls.

Each unlimited plan comes with four unique options:

1. VoIP Phones

2. Cell Phones

3. Smartphone Apps

4. Landlines

Call Forwarding

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Unified Voicemail acts like a traditional answering machine or

mailbox. It hosts a space in which callers leave voice messages.

Voicemail in PBXww forwards to one or more paired email addresses,

attaching it for download or playback.

Voicemail

Notifications alert you when specific events happen, such as a new

voicemail. In receiving these messages, you can tend to events and

follow up faster. To accommodate a busy schedule, PBXww notifies

you via SMS or email.

SMS Notification

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PBXww supports voice recording and uploading. That said, you may

prefer to write scripts for the speech-to-text feature.

Speech-to-text ensures high-quality voice message recordings. It

eliminates background noise and factors in input fields like Caller ID.

As well, automated voice services strip messages of dialect and other

vocal nuances.

Audio Playback

PBXww can record both inbound and outbound calls. This particular

feature is in high demand right now because it helps businesses

improve customer service and minimize liability.

Call Recording

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Conferences in PBXww can handle up to 10 participants. To use, you

must distribute notifications outside of the system; each participant

requires a PIN code to enter the facility. PBXww keeps track of all

attendees, so facilitators may block users with the PIN if necessary.

Conference

Time routing forwards calls based on the calendar and clock. For

example, you can tell the system to forward to mobile before and after

work hours. Otherwise, all calls go to the desktop.

Time routing helps schedule calls and assists businesses operating

within different time zones. For instance, a global business could

route to one of three call centers for 24-hour support.

Time Routing

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If you expect high call volumes, you need queues. To efficiently

process simultaneous inbound calls, PBXww sequences callers based

on a first-come-first-serve basis.

Queues in PBXww operate in five ways:

1. Ring All

2. Least Recent

3. Fewest Calls

4. Random

5. Round Robin

Queue

This free application lets you take

your PBXww phone system on the go.

Display your phone number when you

place outbound calls and dial internal

numbers for quick transfers.

Go Mobile!

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Local and Toll-Free Numbers

Toronto: 1-416-550-5135 Toll-Free: 1-888-999-3295

New York: 1-646-506-4781 Toll-Free: 1-888-999-3295

London: 44-20-70484341 Toll-Free: 44-800-2494303

Mexico City: 52-55-85261933 Toll-Free: 52-800-2691303

Sydney: 61-28-0730569

Jerusalem: 97-22-5609407

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Get in Touch with the Team at MyPBX

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